Source: Unsplash
Hey travellers! Planning a train trip across China? You must know everything about China train station for a smooth trip. Whether you are a frequent travllers or the first time to come to China, this comprehensive guide will help! We summarise everything you need to know about navigating and utilising China train stations. Read on to find more details.
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Types of China tain station
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China's railway system features multiple types of train station, each designed to cater to different types of services and passengers.
| Type of Station | Introduction | Feature | Example |
| High-Speed rail stations | - For high-speed rail network, - Modern facilities | - Modern and spacious design - Advanced ticketing systems - Large waiting areas - Enhanced passenger services (Wi-Fi, lounges, dining) | - Beijing South Railway Station - Shanghai Hongqiao Railway Station - Guangzhou South Railway Station |
| Conventional train stations | - For regular trains (express, local, etc) - Often older and less advanced | - Traditional architecture - Basic facilities (ticket counters, small shops) | - Beijing Railway Station - Shanghai Railway Station - Xi'an Railway Station |
| Combined passenger and freight stations | - For both passengers and freight | - Separate areas for passengers and cargo - Integrated logistics and transport facilities | - Wuhan Railway Station - Chongqing Railway Station |
| Suburban and local stations | - Smaller stations - For suburban and rural areas | - Smaller size with basic amenities - Fewer train services | - Qufu East Railway Station - Pingyao Ancient City Railway Station |
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Facilities and services at China train station
Source: Unsplash
China train stations offer a range of facilities and services designed to accommodate the needs of travellers. Here is a comprehensive overview of the common facilities and services you can find at China train stations:
Facilities and services at all China train station
| Facility/Service | Description |
| Ticketing counters | Passengers can purchase tickets with the help of station staff or from automatic machine. |
| Waiting areas | Designated areas with seating for passengers waiting for trains. |
| Information desks | Staffed desks providing information and assistance. |
| Electronic screen | Show train schedules, departure gates, etc. |
| Security Checks | Mandatory security screening of passengers and their luggage before entering the station or boarding the train. |
| Restrooms | Public toilets available. |
| Water drinking centre | Provide free water drinking for waiting passengers. |
| Accessibility services | For disabilities, including ramps, elevators, and special seating areas. |
| Taxi and car-hailing | Designated areas for taxis and car-hailing to pick up and drop off passengers. |
Facilities and services available in major and high-speed rail stations
| Dining | Restaurants, cafes, and snack bars. |
| Shops | Stores selling snacks, beverages, and souvenirs. |
| Luggage storage | For storing luggage temporarily, often including lockers. |
| Wi-Fi and charging | Free or paid Wi-Fi services and charging. |
| Baby care | Special rooms or areas for nursing mothers and baby changing. |
| VIP lounges | Exclusive lounges providing additional services for first-class and business travellers. |
| Medical services | First aid stations or medical clinics in case of health emergencies. |
| Parking | Parking lots or garages for passengers travelling to the station by car. |
| Lost and found | Services to help passengers retrieve lost items. |
Layout of China train station
Source: ArchDaily
China’s train stations are designed to efficiently handle a large number of passengers and provide a wide range of services. Most stations share common layout, including
Station square
The station square is an integral part of China train stations, serving as the first point of contact for passengers arriving at or departing from the station. This square is the main entrance to facilitate smooth transitions between buses, metro, taxis and the train station.
Entrance and security check
The primary entry point for passengers often marked with large signs and located in front of the station. All passengers must pass through security screening, which includes X-ray machines for baggage and metal detectors for personal items.
Waiting and ticketing area
Staffed counters where passengers can buy, change, or refund tickets. Or there are automatic ticket machine for ticket redeeming.
The waiting area includes large seating areas, divided into sections based on ticket class and destination. These areas are equipped with electronic information boards displaying train schedules. For first-class and business-class passengers, VIP lounge offers more premium services.
Platform access
You have to pass the automated or staffed gates by scanning tickets to gain access to the platforms. Then follow the sign to the platform. Platforms are clearly marked with train numbers and destinations to the correct boarding area.
Exit and arrival areas
After disembarking, passengers pass through the gates, often requiring a ticket scan to exit. There are areas where arriving passengers gather, and clear signs to transform to metro, bus, or taxis. It often equipped with information desks, restrooms, and access to other services to help you finish the process.
Example layout of a typical high speed railway station
Here is a brief layout of the most high speed railway stations in China.
| Level | Feature |
| Ground level | Main entrance Security checkpoints Ticket counters and automatic machines Waiting areas Shops and restaurants |
| Upper level | VIP lounges Waiting Areas Information desks Access to platforms (via escalators/elevators) |
| Platform level | Platforms and tracks Boarding gates Smoking area |
| Basement level | Parking Access to public transport (subway, buses) |
Frequently used China high speed railway stations
Source: ArchDaily
Here are some key stations in China’s high-speed rail network.
| Station | Location | Popular Route | Feature |
| Beijing South Railway Station | Beijing | Beijing–Shanghai Beijing–Tianjin | Large, busy station with VIP lounges, restaurants, shops, and public transport |
| Shanghai Hongqiao Railway Station | Shanghai | Shanghai–Nanjing Shanghai–Hangzhou | Integrated with Hongqiao Airport, modern facilities, dining and shopping, connected to Shanghai Metro |
| Guangzhou South Railway Station | Guangzhou, Guangdong | Guangzhou–Shenzhen Guangzhou–Zhuhai | Major southern hub, spacious waiting areas, dining, connected to Guangzhou Metro |
| Shenzhen North Railway Station | Shenzhen, Guangdong | Shenzhen–Hong Kong Shenzhen–Xiamen | Key station for Hong Kong travellers, modern amenities, integrated with Shenzhen Metro |
| Hong Kong West Kowloon Station | Hong Kong | Hong Kong-Shenzhen | International border control, seamless connections to mainland China |
| Chengdu East Railway Station | Chengdu, Sichuan | Chengdu–Chongqing Chengdu–Xi'an | Major southwestern hub, connected to Chengdu Metro |
| Xi'an North Railway Station | Xi'an, Shaanxi | Xi'an–Chengdu Xi'an–Beijing | Important northwestern hub, connected to Xi'an Metro |
| Hangzhou East Railway Station | Hangzhou, Zhejiang | Hangzhou–Ningbo Hangzhou–Shenzhen | Major eastern hub, connected to Hangzhou Metro |
| Nanjing South Railway Station | Nanjing, Jiangsu | Nanjing–Shanghai Nanjing–Hangzhou | Important eastern hub, connected to Nanjing Metro |
Popular China train stations
Beijing South Railway Station (北京南站)
Source: ArchDaily
- Location: 12, Chezhan Road, Fengtai District, Beijing, China
- Platforms: 24
Connected public transportation:
- Subway: Line 4, transfer to Line 14 at Gongyixiqiao Station
- Bus: 20, 84, 102, 106, 122, 381, 458, 485, 529, 652, and Night Line 8
Attractions around:
- Temple of Heaven (天坛): About 20 minutes by taxi or subway (Line 4)
- Qianmen Street (前门大街): About 30 minutes by subway (Line 4)
- Tiananmen Square (天安门广场): Around 35 minutes by subway (Line 4)
Popular hotels in Beijing
5 star
Excellent6277 Reviews
Guomao Area Beijing|2.63km from downtown
Offers superb services and is attentive to its guest which lives up to its name as a Japanese styled hotel. During period of stay, the gym and pool are down - hotel manager has kindly explained the situation and helped to arrange alternative services to make up for the experience (e.g., arranging breakfast box for us since we are leaving the hotel early in the morning) which is commendable. I personally like their Taobao collection service because they will arrange everything nicely if parcels reach hotel ahead of time and get guest to sign off to confirm quantity (instead of some hotels which require you to provide delivery codes which can be cumbersome for large quantities of parcel). The staff were also attentive and offers great help and services for all the questions we had, which is perfect for first time family travellers.
Location is also good (within second circle of Beijing) and walking distance to train. Good food options nearby the hotel as well, and for travellers who are lazy to get out, couple of good restaurants availability. Connecting path from hotel back door to Lawson and a Japanese bakery as well. If you prefer Beijing famous 紫光园, just cross the road from Lawson (good for breakfast and dinner/Peking duck). Grab the map that concierge prepares when you reach the hotel :)
Facilities wise, I personally like the spacious room set up and the card on the table which states clearly what are available for guests (including curlers, mirrors, steam iron), good for business travels. Can tell the hotel does have some age, but for the price point, it is acceptable since they do clean it well. Especially good that the housekeepers do room tour every night to ask guest if water/amenities needs to be replenished.
Really enjoyed the experience! I will recommend to those who values service and convenience, especially families with elderly and kids.FromMXN1,786
Very Good6381 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|0.31km from downtown
I really hit the jackpot choosing this hotel for my autumn trip to Beijing. When you're here for the fall foliage, you want to be living in the middle of it, and this hotel's window views are just incredible – definitely worth the hype for Instagram. Lots of people come here just to take photos, and the great thing about staying at the hotel is you can avoid the crowds.
The location is fantastic. It's about a 10-minute walk to Tiananmen Gate 4, which makes catching the flag-raising ceremony and exploring the square's attractions super convenient. I was in Beijing for 3 days and visited Tiananmen Square twice, getting through security very quickly both times. It seems Gate 4 has fewer people. There's also a bus stop right next to the hotel, making public transport very easy. The subway stations for various lines are about a ten-minute walk away, which is perfectly acceptable for someone who enjoys walking like me.
I'm not too picky about cleanliness; as long as it's presentable enough to sleep in, I'm fine, and I bring a lot of my own stuff anyway. So, broadly speaking, I didn't notice any issues, and I didn't pay attention to the small details. But since the hotel has been around for so long, I'm sure it's up to standard. The overall decor is a bit old-fashioned, but it has everything you need. I particularly loved the large bathtub; coming back from the cold wind outside with a foggy head, a bath really clears everything up. The front desk staff were also quite friendly. The only thing is, it's a very popular hotel, and it was fully booked when I arrived, so I had to wait until after 2 PM to check in. Thankfully, I could leave my luggage in the lobby, so I dropped my bags and went straight out to explore without any delay to my plans.
All in all, I'm very satisfied with the hotel, and I'll definitely stay here again next year when I come to Beijing for the autumn leaves.FromMXN1,781
Good6830 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.55km from downtown
The service was a bit inconsistent, but I have to say, they really delivered on my request for a room with a better view when I booked in advance, which is a big plus. The most bizarre thing, though, is that you have to pick up your own food deliveries; staff can't do it for you, and there are no robots either. As for the facilities, well, they're quite old-fashioned.FromMXN2,491
5770 Reviews
Guomao Area Beijing|4.64km from downtown
The Grand Millennium Beijing has an excellent location with convenient transportation, and my stay was very satisfying. The lobby is elegant, and check-in was efficient and quick. The room was spacious and comfortable, clean and bright, with soft bedding that ensured a good night's sleep. The service staff were warm and professional, responding quickly to requests, which made me feel well taken care of. Breakfast was rich and varied, offering a comprehensive mix of Chinese and Western options, all of high quality. Overall, it offers great value for money and is an ideal choice for both business and leisure travel.FromMXN1,778
Very Good5385 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.25km from downtown
Excellent location - 1min from Beijing apm and main Wangfujing street. Lots of food around the vicinity but you got to explore a little bit.
I booked a Deluxe Twin Room. It was super spacious. Automated toilet seat(open/close) with bidet. Nice bathtub though I did not use it, since it's a hassle to open/close the open concept kind of toilet/bathroom.
Breakfast spread was decent but I personally think there could have been more variety. There's a few live station such as the zhajiangmien and omelette station. It was nice. A little more improvement could be made as I noticed the chef not wearing gloves. I do not mind but I just thought a 5 star hotel chef would be wearing gloves. No complains though.
Reception staff was very courteous, greeting you whenever they see you. Excellent service.
Cons - I think the lobby is way too small for a 5 star hotel like Hilton. There are only 2 seats and a long sofa which can sit up to 5 pax(maybe?). There are always guests around, so usually, I would have no place to sit. Though it's not an issue for me, I thought those elderly might need them. I walked around Wangfujing and noticed neighbouring hotels such as Regent, Novotel(4-star) has very huge lobby. But it is what it is.
Overall - Nice place, great service staff and spacious room. Breakfast spread could be better and open concept bathroom can be automated such that it is easy for people to close the doors. Lobby size is a big minus.
Loved the free toiletries/amenities next to reception area. Face oil, cleanser, toner & cream from DHC brandFromMXN2,882
Business travel
Good9792 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|0.86km from downtown
The hotel is located right in front of the ChongWenMen Subway Station, making our stay in beijing very convenient.
At the same time their receptionist are also hospitable and helped us to store our luggages multiple times even after we have checked out so we can explore our last day in Beijing without having to drag the luggages!
Their rooms looks a bit dated because this hotel has been around for a long time, but it’s kept very clean and comfortable.FromMXN1,242
Good3327 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.62km from downtown
We were travelling with our elderly parents, one of the main considerations are convenient location within walking distance to foods/shoppings as well as good value, Sunworld Hotel did not disappoint on all counts. wangfujin pedestrian shopping ***** is a short stroll away. There is a decent gym with dumbell (up tp 25 kg), strength training machine and a treadmill. A free laundry with dryer and complimentary laundry detergent is also very convenient. I will bring less clohes for extra shopping space next time .. I will be back .. thank you Sunworld HotelFromMXN1,216
Outstanding10699 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.25km from downtown
This was my second trip to Beijing in mid-to-late October, and I chose to stay at the same hotel I did years ago, which added a nice sense of familiarity to revisiting the city. The most appealing aspect is the hotel's central location in Wangfujing. The interior environment is still quite good; whenever you return, you can enjoy a hot tea in the lobby to ward off the early winter chill. I didn't get the 'Jiangnan' room, so I opted for a premium room with a bathtub. Although I don't usually take baths, the room felt much more spacious, and having a window for ventilation was convenient for temperature control. The cleaning lady was very outgoing and easy to communicate with; she replenished the water daily, and tea bags and soft drinks were refilled the next day after use. For small items I needed temporarily, I could provide a list on WeChat mini-program, and a robot would deliver them, which is perfect for introverted travelers. However, since there's only one elevator and one robot, food deliveries might be a bit delayed during peak hours, but calling for human service is a warm touch. When checking out on the morning of October 26th, the front desk attendant was very gentle, asked for detailed feedback, and even gave a small gift, which brought a perfect end to my trip. Sorry I promised to leave a review but only had time to write a few words today (๑• . •๑). Finally, I suggest the hotel updates the in-room TVs when appropriate; not being able to easily cast content feels a bit outdated.FromMXN1,318
Good6698 Reviews
Qianmen (Front Gate) and Chongwenmen Commercial Area Beijing|1.02km from downtown
I really have to leave a review. I've been to Beijing many times, and this stay was incredibly satisfying. The price was reasonable too. I absolutely loved the room, even though it only had two chairs instead of the three-seater sofa I prefer. It's about a ten-minute bike ride to Tiananmen Square, or five to six minutes if you're not with kids. Nanluoguxiang is a twenty-minute subway ride away, and the hotel is just a three-minute walk to the subway station. The 5th floor of the hotel has a New World department store, and there's also a mall downstairs. Plus, there's the famous Fangzhuan Factory Zhajiangmian nearby, making shopping super convenient. I'll definitely stay here again next time I'm in Beijing.FromMXN1,037
1772 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.47km from downtown
This is an older hotel with many international guests. The location is excellent, especially for seeing Mayday. It's super convenient to take the subway to the Bird's Nest. The area around the hotel is very lively. My only minor gripe is the lack of robot room service, but everything else was really good.FromMXN1,699
Family friendly
Very Good2435 Reviews
Guomao Area Beijing|4.46km from downtown
Check-in was a bit chaotic as there was some confusion regarding my booking of two rooms, which led to a need for two keys. This was somewhat frustrating. However, the hotel itself was immaculate and very clean! I was impressed with the standard of the rooms, and the facilities were excellent. The pool was pristine, and the gym amenities were fantastic. The hotel matched the photos perfectly, and we had a lovely stay overall.
For breakfast, we ordered room service. One room’s breakfast was satisfactory, but the other ordered two waffles and received pancakes instead. We brought this up at checkout, but the same lady who checked us in didn’t seem interested in addressing the issue and charged us the full amount despite their mistake.FromMXN2,187
Outstanding6627 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.66km from downtown
Staying at the Regent Beijing was definitely a highlight of my trip. The hotel's location on Jinbao Street is unbeatable, just a short walk to the Forbidden City, and very close to Dengshikou Station on Metro Line 5. It's incredibly convenient for exploring historical sites or shopping at Wangfujing – truly a perfect location!
The views from the high-floor rooms were absolutely stunning. The floor-to-ceiling windows framed the Forbidden City's red walls and golden roofs like a natural painting. The imperial charm of the city at dawn and dusk was simply captivating. The room decor beautifully blends traditional Chinese elegance with modern comfort, featuring warm wooden furniture and a marble bathroom. Every detail exuded quality, and the complimentary first-round minibar and laundry service were thoughtful touches.
The service truly made us feel welcome. The experience consultant, who we communicated with in advance, not only reserved a restaurant table but also arranged welcome desserts and champagne in our room. When we called late at night to request an extra bed, it arrived within minutes. Even toiletries we accidentally left behind were safely kept for us. This level of attentiveness far exceeded our expectations.
The dining experience was equally impressive. The steaks at the Italian steakhouse on the second floor were perfectly seared and juicy. The 'East of the Forbidden City' themed afternoon tea transformed elements like dragon patterns and blue-and-white porcelain into exquisite pastries. Enjoying them with the sunlight streaming through the windows was a feast for both the eyes and the palate.
The hotel perfectly combines the heritage of a long-standing luxury brand with thoughtful service. It's undoubtedly a top choice for accommodation in Beijing.FromMXN2,974
Outstanding8382 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|0.86km from downtown
my family and i had an amazing stay. staff Alice who helped us with our check-in was incredibly friendly and efficient. she helped to arrange a birthday deco surprise for my mother and even upgraded her room which was so thoughtful. she constantly check in about our stay with me to ensure we have a comfortable stay. our room was spacious and clean. the housekeeper arranged our personal toiletries nicely. the bellboy was very helpful with luggage. the hotel’s location is near many attractions and there’s 2 metro stations nearby within 10mins walk. the breakfast buffet have huge varieties. i would reccommend this hotel if you have the budget. it’s worth it.FromMXN3,873
Very Good3310 Reviews
Yansha Commercial Area Beijing|7.59km from downtown
This time, I brought my child to the hotel. I'd inquired beforehand and knew they couldn't provide a crib, so I made do by pushing the sofa and bed together to create a safe sleeping space. The hotel's service attitude was good, and the room was very spacious. I tried out the pool in the morning; it's connected to the gym. There weren't any staff around, so no towels were provided, but the water temperature was lovely and warm. The pool itself is small but very quiet.FromMXN1,221
Outstanding3217 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.46km from downtown
Among the many luxury hotels in Beijing, The Peninsula Beijing left a deep impression on me with its unique charm.
Location: The hotel is situated in Jinyu Hutong, Dongcheng District, right in the heart of the Wangfujing commercial area. It's only 400 meters from Wangfujing Pedestrian Street, easily accessible on foot, making shopping and dining incredibly convenient. The Forbidden City and Tiananmen Square are also within 2 kilometers, giving it a unique geographical advantage for both tourism and business travelers.
Facilities: As an all-suite hotel, guest rooms are at least 60 square meters, offering spacious and comfortable living. I stayed in a Grand Premier Suite, which was a generous 75 square meters with a well-laid-out floor plan. The in-room amenities were also very luxurious, featuring a high-quality marble bathroom and a spa-mode bathtub. Additionally, the room felt very high-tech, with a control panel to adjust lighting, temperature, and other features.
Dining: The hotel's dining experience was remarkable. Breakfast was semi-buffet style; while the selection wasn't extensive, the quality of the food was excellent. The pan-fried beef short ribs and fresh shrimp laksa noodles were delicious and memorable.
Overall, The Peninsula Beijing provides guests with a comfortable and distinguished stay, thanks to its excellent location, luxurious facilities, delicious dining, and attentive service. Although there were a few minor imperfections, they didn't detract from its quality as a top-tier hotel. It comes highly recommended.FromMXN6,379
Hot spring
Very Good682 Reviews
Beijing|28.29km from downtown
Review: Stay Home
This trip was like an encounter with prehistoric man and a case study of a failed business combined.
If you book a standard room, you will be taken away from the five star reception area to another building which has the decor and standards of a thirty year old hotel. Faded carpets, peeling walls, smelly interiors, uncleaned floors and rooms which are impossible to heat. But it was just about liveable, in that it had a bed and hot water. What totally failed to impress were the amenities. We'd come for the children's stuff, the little zoo, water park and others. The price of these are not included in the hotel, and for each experience they charge adults and baby to the tune of 80rmb, meaning you will spend quite a bit to use it all. As soon as I saw the children's rides I became depressed, they were rusting and looked murderous, as if the nuts and bolts would be dislodged and explode fatally in all directions if a kid shook too heavily on the things. To even use anything suggested you'd become unclean as well. Then you attempt to ask staff something but stop when you realise how futile it would be to address someone with one eye in its forehead and the other in its chin, with their peers boasting similarly fascinating facial misalignments. An hour of that and we wanted to leave, including our baby. She would have been much happier at home playing with her toys, or rather just happy at home doing anything than being at the Nirvana resort. Anyway, the swimming pool is not free either, they will charge you 58 a person including child. When I went to ask about a swim, staff were downright stunned I'd walked in to ask such a question, watching as I entered and left with hillbilly intensity and incomprehension.
You can see the park had a lot of money invested in it before, way back in the misty past, but I can't see them recouping their losses. The resort is a grab money scheme with separate interests taking care of, or neglecting, what is on offer. I can't see them attracting a moneyed middle class without a total overhaul.
On the plus side, my wife and I did have a good laugh about how bad it was and the fact we'd packed for a few days in expectation of a holiday, but found ourselves cancelling after an hour. The reception was helpful with this and refunded our money. The staff are well meaning in a vacuous kind of way, going about their duties as the whole place drops about them, broken lifts, falling plaster, water leaks and all. But to be sincerely positive, the gardens are pleasant along with the lake and ducks.FromMXN1,244
Very Good2793 Reviews
Shisanling Reservoir, Juyongguan Great Wall Beijing|40.96km from downtown
Service: When checking in, I added the WeChat of our exclusive butler, Abel Cao, who was very attentive and helpful. He answered all our questions promptly and was incredibly detailed. The hotel also provided complimentary apples as a late-night snack, which were delicious. Additionally, our booking included a complimentary travel photography session. We contacted the photographer a day in advance, and the shoot was arranged for the next day. We received 5 free photos, and the results were excellent.
Environment: The hotel generally has a great ambiance. The hot springs, swimming pool, and gym are all on B2. The gym facilities are good. The indoor hot springs were mostly a children's play area. The outdoor hot springs weren't very large, and some of the pools weren't open. The lighting at night was too dim to see clearly, and the sweat and salt steam rooms were also closed, which made it feel a bit uninspired.FromMXN1,773
Very Good582 Reviews
Guomao Area Beijing|2.87km from downtown
The facilities and environment were excellent, but the room amenities fell far short of expectations. The refrigerator wasn't cold, blood stains were found on pillows, the bedding was torn, and the bathroom door couldn't lock.
That said, I'm immensely grateful to the hotel butler, Bradley, for his exceptional care. He provided 24/7 support for my family and me, promptly addressing every request—whether fixing malfunctioning phones, repairing all broken lights in the room, or other issues. His help extended beyond hotel duties: when we planned outings, he offered invaluable advice, practical tips, and essential reminders. Though these matters weren't his responsibility after we checked out, he meticulously arranged everything for us. Bradley truly went above and beyond.FromMXN3,004
Excellent5255 Reviews
Miyun reservoir Beijing|70.35km from downtown
The hotel's facilities and external environment are quite good. The rooms are clean, quiet, and the bedding is comfortable. However, there are too many items on the bedside tables, leaving almost no usable space, which is a bit inconvenient. The outdoor air is fresh, and you can climb the mountain behind the waterfall for a distant view of Miyun Reservoir.
The indoor children's play area is a decent size, with slides, trampolines, and climbing structures suitable for older children. The decor feels a bit cold and empty, but the staff providing the childcare service are very responsible. Outdoors, there's a simple vegetable patch where you can pick vegetables freely to feed rabbits and chickens, and it's lit up at night. The kids really enjoyed these two areas. The various children's craft activities were set up like temporary stalls in one of the hotel's banquet halls, which felt a bit deserted and makeshift. We didn't have time to participate.
During the National Day holiday, there were many guests, and it felt like the staff were a bit overwhelmed. The overall service wasn't very meticulous, but everyone's attitude was good. The Half-Mountain Hot Spring is a public bath, but between 10:30 AM and 3:00 PM, there are very few people, making it easier to enjoy the best-viewed pools by yourself. Therapeutic treatments and dinner reservations need to be booked through the butler. Most other activities require advance booking on the mini-program, which can feel a bit cumbersome. We forgot to book dinner seats half a day in advance, and by the afternoon, we were told we'd have to wait until 7 or 8 PM. However, the in-room meal delivery service was excellent, and the food tasted good. The breakfast buffet offers a rich variety of high-quality ingredients, with both Chinese and Western options, though it leans more towards Western cuisine. The restaurant's capacity is limited. We're early risers, and our dining experience before 8:20 AM was good. After that, you'd have to wait in a long queue at the entrance.
At night, the hotel's outdoor areas are lit up, perfect for a walk in the comfortable temperature. You can even see the winding lights of the Great Wall in the distance.
A big thank you to our butler, Vivian, for her patient service and timely, warm reminders, which made our trip smoother and more convenient 🌹.FromMXN3,344
Outstanding127 Reviews
Beijing|64.4km from downtown
This guesthouse is truly unique, featuring private hot tubs, charming wooden cabins, and a spacious communal deck perfect for barbecues, stargazing, and enjoying the cool evening breeze. The nights here are genuinely cool and refreshing.
For families with kids who'd love to experience a cabin with a loft, it's a fantastic choice, offering a unique and enjoyable experience.
They even offered a complimentary, delicious fish grilled outdoors, which tasted excellent. After ordering a few more dishes, we enjoyed a truly wonderful meal.FromMXN1,173
Gym
Outstanding3837 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.72km from downtown
Excellent location in the Wangfujingarea! Check-in was fast and efficient. The 3-bedded room was a good size and well appointed with a Nespresso machine, comfy beds and pillows. Staff was friendly and quick to assist whenever we approached them for help or queries. The breakfast buffet spread includes both continental choices and Chinese dishes to cater to different tastes.
Overall, great value for money considering its central location and coupled with the friendly service rendered to us by the attentive staff, it was a very positive 5- night stay at Park Plaza Wangfujing Beijing indeed.FromMXN1,788
Outstanding1608 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|0.64km from downtown
Our family of four was originally looking for a two-bedroom suite, but it wasn't available during the National Day holiday. The front desk attendant was great and suggested we could add an extra bed, which was also more affordable. The room was very spacious.
The hotel has a bit of history and looks a bit old, but it's actually very well-maintained. The floors were sparkling clean every day, and everything was tidied up perfectly. The kitchen and utensils were all spotless and fully equipped.
Most importantly, it's incredibly convenient for visiting attractions! During National Day, many areas were restricted, but we could walk from the hotel to the Forbidden City and Tiananmen Square in less than half an hour! Wangfujing Street is right behind the hotel, and Wangfujing Central is just a five-minute walk away! It couldn't be more convenient!
Excellent value for money! Highly recommend for families!FromMXN2,629
Very Good1653 Reviews
Beijing Railway Station, Jianguomen and Guomao Area Beijing|2.32km from downtown
We stayed in a family room with our child, and it was spacious and very clean. The staff were exceptionally attentive and helpful. They made a great effort to resolve the issues we had with our online orders.
The breakfast was sufficiently varied, with a stronger Asian focus rather than Western options. The hotel’s location was also quite good — you can easily reach the Forbidden City and other major attractions by DiDi.
As is the case throughout China, the internet connection was problematic here as well, but this is not something specific to the hotel. Overall, it’s definitely a great value-for-money option, and I highly recommend it.FromMXN1,098
Excellent4885 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|0.54km from downtown
This hotel, recommended by a friend, was generally a pleasant surprise with no major disappointments. What truly stood out were the ambiance and the service details. The antique-style decor is incredibly charming, with photo opportunities everywhere – perfect for snapping great pictures. While the room wasn't particularly spacious, the large floor-to-ceiling window let in abundant natural light, creating a wonderful atmosphere.
Regarding service, I must commend the front desk and security staff. As soon as our car pulled up, someone immediately came over to help with luggage and open doors. Every time we left, they thoughtfully assisted with opening the car door, adding a nice touch of ceremony.
However, there were a few minor drawbacks. The small window next to the room couldn't be opened, and with no exhaust fan in the bathroom, the ventilation was poor. It could get a bit stuffy after a while, and bathroom odors didn't dissipate easily, which slightly affected the experience. Also, when checking out, there wasn't anyone immediately available to help load luggage into the car, which was a small letdown compared to the attentive service upon arrival.FromMXN2,565
Very Good5877 Reviews
Yansha Commercial Area Beijing|7.02km from downtown
The Kempinski during the Christmas season – from the moment you step into the lobby, you're enveloped in a strong festive atmosphere. The sparkling Christmas tree and warm golden decorations are both inviting and luxurious. The room maintained the brand's usual luxury and comfort, with bedding that ensured a peaceful night's sleep. Breakfast was plentiful and delicious, and the service team was warm and attentive. This stay was particularly memorable because of the cozy Christmas decor.FromMXN2,299
Swimming pool
Outstanding4909 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.43km from downtown
Our first trip to Beijing brought an unexpected and delightful surprise.
We were fortunate enough to be upgraded to the Ambassador Suite, which was incredibly spacious.
The large living room offered plenty of room for the kids to run around and play freely. My son and daughter both said soaking in the huge bathtub was a real treat. Plus, there were bunk beds, which the little ones absolutely loved.
The top-floor view presented the city's nightscape as a beautiful painting outside our window.
It was a moment of peace and quiet, coupled with a touch of secret joy, truly the perfect start to our trip.
Many thanks to Danika and her team; everyone greeted us warmly with kind words and smiles, making us feel completely at home.
After a cold night bike ride around Tiananmen, we messaged the next day to ask for a few bowls of brown sugar ginger tea, and our request was immediately fulfilled.
When housekeeping staff member Fang Le was cleaning, she noticed our suitcases on the floor. Concerned the children might trip over them, she promptly arranged for two extra luggage racks and neatly organized all our belongings.
Although our stay was only two short days, we experienced so many heartwarming moments. Choosing to stay here during our Beijing trip was truly the smartest decision we made!FromMXN6,519
Good4566 Reviews
Xizhimen and Beijing Exhibition Center Area Beijing|9.56km from downtown
Traveling with my child during the National Day holiday, Celia at the front desk was incredibly helpful. She soothed and cared for my baby and thoughtfully arranged a room with a great view for us. When checking out, I was in a hurry and accidentally left something in the room, which made me quite anxious. Celia went to the room to retrieve the forgotten item and personally brought it to me, even seeing us off. Her genuine smile and responsible attitude completely eased my worry. Celia's warmth and attentiveness truly created a home-away-from-home experience for us.FromMXN2,064
Very Good7345 Reviews
Yansha Commercial Area Beijing|6.84km from downtown
The room was well-appointed, and the hotel is very close to Chaoyang Park. With the subway station right at the entrance, transportation couldn't be more convenient. For breakfast, I'd suggest offering a greater variety of leafy green vegetables. The coffee bar service was prompt and efficient. I requested a late check-out after returning late from Tiananmen Square, and the hotel was incredibly accommodating. The in-room nitro coffee was a fantastic touch, and my child absolutely loved it. Highly recommended.FromMXN2,291
Outstanding2293 Reviews
Qianmen (Front Gate) and Chongwenmen Commercial Area Beijing|0.79km from downtown
I really love this hotel; whenever I visit Beijing and the price is right, I always stay here. This time I stayed for three nights, and it was great. The location is excellent, making it convenient to go anywhere. The room is also very spacious, and the amenities are quite good. The breakfast, in particular, is highly recommended. They offer traditional Beijing snacks, including douzhi (fermented mung bean milk), jiaoquan (fried dough rings), and various instant noodles, which gives a nice retro touch. The coffee is also excellent. I highly recommend booking a room with breakfast included.FromMXN2,136
Outstanding2273 Reviews
Wangjing Area Beijing|10.16km from downtown
1. Excellent location, with decent dining options nearby.
2. They have their own parking, which costs 80 RMB per day.
3. The facilities are on par with a quasi-five-star hotel, very new.
4. Service is great; requests are attended to quickly.
5. Plenty of hot water for a comfortable shower.
6. Food delivery needs to be picked up in the elevator lobby; they don't deliver to the room.
7. The room was very warm in winter.
Drawbacks:
1. The double room facing the road wasn't very soundproof.
2. The shower head lacked labels, so it was hard to tell which one was which.
3. I suggest using robots for food delivery, a service many five-star hotels now offer.FromMXN2,092
Breakfast
Excellent3569 Reviews
Asian and Olympic Games Village Area Beijing|14.1km from downtown
The room is very clean and the hotel is very new! I have been staying in their group hotels all over the country. One reason is that the hotel is newly opened nearby, clean and has good service! The other reason is that their hotel locations are basically located in convenient locations.
This one in Beijing is very user-friendly. Recently, I opened a business nearby. I chose the cheapest reservation. The front desk called me that day to explain the situation. I told them that it was okay because I arrived in the early morning. It was the cheapest room type I voluntarily chose and it had nothing to do with the hotel. The front desk agreed to me humanely that there were other vacant rooms and they could help me upgrade for free.
The room pictures are for free upgrades!
Moreover, during my stay, the service at the hotel front desk made me feel warm! From the front desk receptionist's smiling service, patiently and meticulously explaining the check-in process, to the quick and efficient handling of the procedures, every detail showed a high level of professionalism. In the subsequent check-in process, there were problems that were actively communicated and solved. They always responded enthusiastically, using thoughtful suggestions and timely actions to solve the problems, making me feel as if I were at home. Such high-quality service must give a big thumbs up to the staff at the hotel front desk!
I strongly recommend this hotel! This group of hotels in other provinces also have the same service attitude, which is really good! Like 👍FromMXN1,073
Outstanding3183 Reviews
Guomao Area Beijing|2.93km from downtown
The room is well-equipped and clean. The service is attentive and meticulous, and the environment is pleasant. There are many restaurants and clubs nearby, making shopping convenient. It's also easy to get around, being close to the subway entrance, so transportation is excellent.FromMXN1,155
Outstanding333 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.47km from downtown
The quadrangle courtyard has a very strong positive vibe, and the scenery is beautiful. The Ming and Qing dynasty architecture really captures the essence of old Beijing. What I liked most was the private butler, Danika, who provided thoughtful service; even the kids loved her. Breakfast can be delivered to the room, which was an absolute treat. The room was spacious, giving the children plenty of room to play, and they could also enjoy the courtyard. Danika helped us with our luggage and thoughtfully prepared sun hats for the children, which were incredibly practical. Five-star recommendation!!!FromMXN21,344
Excellent2751 Reviews
Beijing|71.5km from downtown
The location is quite convenient, and there's ample parking right in the courtyard. The room was very clean, and the bathroom had no unpleasant odors. The breakfast offered a wide variety of options and tasted quite good. Overall, a very satisfying experience.FromMXN396
Outstanding773 Reviews
Jinsong and Panjiayuan Area Beijing|6.86km from downtown
We brought our child for refractive surgery during the summer holiday. The hotel's location was incredibly convenient, being just four or five subway stops from Tongren Hospital. I was genuinely surprised by how excellent it was for less than 400 RMB; it offered exceptional value for money. Highly recommended. The hotel was clean and well-maintained overall. Our room, though interior-facing, was equipped with a fresh air system, making our stay very comfortable. Next time I visit Beijing, if the location is convenient for my plans, I would definitely consider staying here again.FromMXN662
Shanghai Hongqiao Railway Station (上海虹桥站)
Source: ChinaDiscovery
- Location: 1500 Shengui Road, Minghang District, Shanghai, China
- Platforms: 30
Connected public transportation:
- Subway: Line 2, transfer to Line 10 at Hongqiao Railway Station Metro Station
- Bus: 316, 320, 941, 941B, 941S, 189, 807, 941, 927, 938 and more
Attractions around:
- Shanghai Zoo (上海动物园): Around 20 minutes by taxi or bus
- Qibao Ancient Town (七宝古镇): About 30 minutes by taxi
Popular hotels in Shanghai
5 star
Outstanding11796 Reviews
People's Square Shanghai|0.54km from downtown
I had a wonderful experience at this hotel. The staff were exceptionally cooperative and friendly, always ready to help with a smile. The cleanliness of the hotel was outstanding, and everything felt well-maintained and comfortable.
My only suggestion for improvement would be to add a bidet shower in the bathroom, which would make the stay even more perfect.
Overall, highly recommended!FromMXN1,809
Outstanding5833 Reviews
People's Square Shanghai|0.47km from downtown
Lovely hotel in a great location. Easy walking distance to shopping and sightseeing locations, especially the Bund and Nanjing Lu. Huge shopping mall close by. Metro is an easy walk, and drop off/pick up for airport transfers is convenient. Plenty of local cafes and restaurants nearby.
The hotel itself is really nice. Clean, well appointed and meticulously clean. Special mention about the staff. So friendly and helpful. Really appreciated their ability to speak English, as our spoken Chinese wasn’t good. They helped us with so much information about local dining, shopping and sightseeing locations.
We arrived very late at night to check in. The staff welcomed us and gave us a free upgrade. The room was beautiful. Very roomy, good facilities and one of the most comfortable beds we’ve slept in.
We had the pleasure of dining in the revolving restaurant. Food and service were impeccable. The special chocolate globe dessert is a must have. Delicious beyond description.
We stayed at the Radisson Blu for 4 nights and would happily have stayed longer. Would study there again without hesitation. Thank you for an enjoyable and memorable stay at your delightful hotel.FromMXN1,832
1658 Reviews
Huaihai Road Area Shanghai|0.73km from downtown
Cleanliness: Loved how clean it was!
Location: The hotel's location is very convenient, just a short walk from the subway station. The rooms were spotless and bright, and all the facilities worked perfectly. The staff were attentive, check-in and check-out were quick and efficient. Overall, excellent value for money.FromMXN2,463
Excellent7788 Reviews
People's Square Shanghai|0.7km from downtown
The hotel was very clean, and the location was excellent, close to the commercial street. We could even walk to the Bund. The kids were super excited and thrilled when they saw the room. Breakfast was decent, and the staff was very friendly. They even allowed us to check in early, which was a huge help since we arrived ahead of schedule. Out of the three rooms we booked, one was upgraded for free. Thumbs up! 👍FromMXN2,493
Outstanding5799 Reviews
Huaihai Road Area Shanghai|1.78km from downtown
The room was spacious, bright, clean, and tidy. I was pleasantly surprised to find out it's part of the Japanese Okura chain, which I'd stayed at before in Fukuoka and had an excellent experience with their service and breakfast. The staff here were courteous, polite, and enthusiastic. I purchased a hotel package that included a buffet lunch at the Magnolia restaurant. The food was exquisite, delicious, and served in small portions, allowing me to sample various Shanghai delicacies. The location is excellent, just about 3 kilometers from both the [untranslated location] and the Bund, easily accessible by shared bicycle. Many thanks to Trip.com for recommending such a high-quality hotel!FromMXN2,092
Business travel
Outstanding10903 Reviews
Train Station Area Shanghai|2.4km from downtown
In the cluster of hotels in Shanghai's core area, what truly sets Pullman Shanghai Jing'an apart isn't just its 'convenience,' but its precise balance between 'frequent travel needs' and ' understated luxury and relaxation.' It's like a discerning old friend: never showy, yet always hitting the right note at every critical juncture.
The hotel's location is supremely convenient, a 'hub-level' accessibility. It's a 5-10 minute walk to Shanghai Railway Station and a 3-minute connection to the subway. Whether you're catching an early high-speed train or returning after a night out on the Bund, there's no need to rush. Yet, the moment you step into the lobby, the city's hustle and bustle fade away. The understated luxurious decor, paired with vibrant greenery, avoids excessive flair, instead using perfect lighting and a delightful aroma to instantly relax you. The most pleasant surprise is the 'granularity' of the service: the concierge can arrange shipping for forgotten items for guests who have already checked out, and the front desk service is warm and efficient. This unforced attentiveness feels warmer than standardized service.
The rooms are an example of 'practical sophistication': floor-to-ceiling windows invite the city skyline in, the bedding is soft yet supportive, and it offers both a full-sized desk for business travelers and connecting room options essential for families. Even the sofa in executive suites can be converted into an extra bed free of charge, revealing a thoughtful consideration for different guest demographics in every detail. The leisure area on the 6th floor is a hidden gem: a 28℃恒温 swimming pool with the Jing'an skyline visible through floor-to-ceiling windows. In the evening, the golden sunset reflects on the water, creating stunning, high-quality photos effortlessly. The 24-hour gym ensures exercise is never a chore.
It lacks the gimmicks of 'influencer hotels' but, through a profound understanding of the 'essence of travel and living,' it enables business travelers to be efficient and stress-free, families to be comfortable and at ease, and solo travelers to find a sense of relaxation. In Jing'an, where every inch of land is precious, a hotel that 'understands needs and offers warmth' truly is the premier choice for accommodation.FromMXN1,775
Good2452 Reviews
Jing'an District Shanghai|0.85km from downtown
The location is fantastic, close to Zhang Yuan and the new Louie ship, also the largest Starbucks. You can find both luxury shopping and dining options nearby. The hotel is situated at the back, providing a quieter atmosphere, which I prefer.
However, if you stay on a higher floor, the network connection may not be very stable. If you're not particular about having a view, this is the best location to choose.FromMXN3,370
Excellent8697 Reviews
The Bund Area Shanghai|1.73km from downtown
Stumble upon this hotel recommended by Trip. Book it and definitely no regrets, amazing stay! Room is beautiful, Location is just right beside the Bund. Good food and good scenic places reachable by foot.
Staffs at the Hotel is very friendly and helpful! Especially Ella, who facilitated my check in and guided me through the process very patiently.
I was also offered an upgrade for a deal price and that was one of the best decision made! Simply lovely.
It doesn't end there, Ella went the extra mile when my Taobao orders I bought were sent to the wrong hotel due to me keying in the wrong address. Ella kindly assisted me to contact the hotel that my parcel was mailed to for confirmation, followed by guiding me to that hotel to pick up my parcel! It would have been a mess without her help.
Thank you again Ella, take care!FromMXN2,853
8289 Reviews
The North Bund Area Shanghai|2.55km from downtown
The house is being renovated, so for the weekend, I decided to stay overnight as a local resident of Shanghai. During the two years of the pandemic, I also took my child to many iconic local hotels to experience them. After considering factors such as comfort, location, cost-effectiveness, dining, service, opening hours, and overall quality, I would highly recommend this hotel to friends planning a trip to Shanghai. The staff are very attentive and responsive to any needs. The location is excellent, situated in North Bund, Hongkou District, which is not too noisy and offers easy access to various amenities. For those visiting Shanghai, there is a stand-up comedy show nearby that is definitely worth checking out. The dining options are plentiful, and you can easily reach Siji Minfu within walking distance. The North Bund City Terrace and the Waibaidu Bridge are also within walking distance. Last night, I took a stroll around the area and stood at the North Bund City Terrace. Seeing Shanghai and Pudong's Oriental Pearl Tower from this vantage point was truly breathtaking.FromMXN1,906
Good5123 Reviews
People's Square Shanghai|0.9km from downtown
We were really happy with our stay at the Radisson Collection Hyland. The location is excellent especially if you are travelling to Shanghai for the first time as there is direct access to Nanjing Road East and you’re just a short walk from the Bund. The staff were great.The room was spacious and cleaned well everyday. This hotel really goes above and beyond to ensure you have everything you need to be comfortable. We would definitely stay here again.FromMXN1,926
Family friendly
Very Good3968 Reviews
The Bund Area Shanghai|1.27km from downtown
Today is my last day at The Westin Bund Center Shanghai. At first, I loved the hotel, but unfortunately, the experience has slowly deteriorated.
Before arrival, I had tried emailing ************************* to make a small request to celebrate an anniversary, but the email failed to deliver with an error saying the recipient’s server didn’t recognize certain characters. I’m not sure why, as the email was in English and sent from my phone.
At check-in, I mentioned this to the receptionist (his name started with “C”), who was very polite and spoke to the lady behind him, asking her to reach out to Angela to assist. He then told me to head to my room and assured me I would be contacted. I waited for an hour in the room with no update, so I went out hoping to find a message upon my return, but sadly, there was still nothing.
The email issue could have been my fault, and that is fine. But what is unacceptable is being promised a follow-up for such a special occasion and then never receiving it. For a hotel of this standard, I expected better communication and service consistency.
Later, my son lost part of his toy, which led me to start searching around the room. While doing so, I discovered dust under every cabinet. Worse, I found what looked like someone else’s cream bottle stuck between the bed and the dresser. This makes me believe that the bottom part of the bed sheet was not changed, as housekeeping would almost certainly have noticed such an item if the bed had been properly stripped and remade.
I have stayed in many Marriott properties, and this is the first time I would give only 2–3 stars. :(FromMXN2,427
Very Good4432 Reviews
Jing'an District Shanghai|2.6km from downtown
This is an older hotel, but the location is absolutely fantastic. It was fully booked during my stay. Even though it was renovated in 2014, honestly, it's been really well-maintained and cared for, making it a comfortable and reassuring stay. The room was spacious, though the bottled water was a bit too small – not enough. Parking is available, with an overnight cap of 80 RMB. The hotel service is excellent, and the environment is just right – neither overly fawning nor snobbish, perfectly balanced!FromMXN2,039
Very Good2676 Reviews
People's Square Shanghai|0.9km from downtown
The Grand Central Hotel Shanghai is located next to Nanjing road so it’s very central. The decoration of the hotel looks a bit outdated which lots of golden colors and palm trees in the lobby. Upon my arrival the concierge staff helped to take out my luggage from the car and as we were walking inside he wanted to store my luggage and telling me that check in was at 2pm. I arrived at 12pm. I told him I will go to the reception first and brought my luggage with me. The receptionist checked my booked and said the room isn’t ready and asked me to wait. As I was very tired I asked how long I need to wait and he said until 2pm. I asked if I could perhaps double check at 1 pm and he said ok. I checked again at 1pm and the room wasn’t ready. Finally I got the room at about 1:40. The room size was good and the maintenance of the room was ok although a bit worn out but the decoration looks very outdated and makes the room look more old. Moreover, they had some old brochures in the room which doesn’t really apply to today’s needs such as an old Shanghai yellow pages catalogue etc. Furthermore, there was two bottles of water in the room with tags and on the tag it was clearly stated that only two bottles of water is provided per day per room and additional water bottles will be charged at 10RMB per bottle. I think this makes the hotel seem stingy, supposedly stating that it’s a five star hotel. Haven’t encountered this at hotels with lower star ratings that I stayed at. Another issue was that the HBO channel on the TV didn’t work and that was the only foreign channel on the tv for movies so perhaps international travelers wouldn’t have much to watch. My stay was so so.. the most positive aspect being the central location.FromMXN2,194
Outstanding15167 Reviews
Lujiazui Area Shanghai|2.51km from downtown
Hello everyone! Mr. Li is back again!
Time flies. Last time I stayed at Pudong Shangri-La for five nights in late April, and this time, I’m here with my family for two nights.
First of all, the Christmas decorations inside and outside the hotel are absolutely beautiful. It's not a flashy kind of luxury, but rather a unique charm and romance that's characteristic of Shangri-La. Truly lovely.
My car was parked in B1, and Manager Wang from the front office happened to be by the elevator. He's a very responsible leader and helped us with our luggage and check-in. It made us feel so welcome, truly like coming home. It's precisely because leaders like Manager Wang are at Shangri-La that even the somewhat dated hardware at Pudong Shangri-La doesn't seem to matter as much. Perhaps I'll keep choosing this place because of outstanding individuals like Manager Wang.
The front desk staff, Xiao Guo, handled the entire check-in process courteously and professionally. Commendable.
I won't say much about the room's hardware. It feels very familiar, but it is indeed a bit old. Two out of three power outlets weren't working too well.
The hygiene was satisfactory as well, and all the aunties were very polite.
However, I do have one complaint to report this time. It concerns a male employee in the soft-boiled egg and beef porridge area at the breakfast restaurant. My wife and I passed by this area around 10:30 AM on the 7th. This male employee was preparing the porridge. We asked him something, and he suddenly responded very rudely, saying, “Five minutes! Five minutes!” His tone was extremely impatient, and he didn't even look up or make eye contact with us. It felt very disrespectful and impolite. Why do we remember this male employee so vividly? Because he sometimes also appears in the omelet and egg roll area, and when we stayed here in April, it was also this same male employee. I remember clearly that his attitude was very poor and nasty then too. He frequently glares at guests, not just us, but other guests as well. I hope the hotel investigates this and takes serious action against this employee. Firing him would probably be best. I honestly find his presence upsetting; it seems like he truly dislikes his job. To give some inappropriate examples, Manager Wang from the front office is like an angel from heaven, while this male employee is like an emissary from hell…
Also, the junior service staff in the restaurant are all very good and dedicated. Commendable.
Today around 11:30 AM, I called concierge to ask for a cart to help with check-out. However, after waiting for about 15 minutes, no concierge staff showed up. My elderly parents and children couldn't wait any longer. My wife and I had to carry all our bags ourselves, which was quite difficult. This was also very disappointing. Perhaps they were very busy, which I understand. I reported the situation to the concierge, and a male concierge wearing glasses said they were busy and seemed willing to help me with the luggage, but his movements were just too slow, too slow. I really couldn't take it anymore, so I just said, 'Never mind, I'll do it myself.' This felt a bit incomprehensible...
In the B1 parking lot, a Tesla was directly blocking the aisle, making it difficult for many guests to pass. Luggage and strollers couldn't get through normally. I hope the hotel can strengthen management in the parking area. The quality of some people is indeed very low nowadays, and this is particularly severe with the Tesla demographic. They're all somewhat abnormal individuals.
Finally, I still want to commend Manager Wang Binran from the front office. His resolute and serious attitude, and the way he treats guests like family, are truly exceptional. I hope the hotel's senior management sees this message and gives Manager Wang the highest recognition, ideally a promotion and a raise. I believe this is the sentiment and request from me, a loyal guest, and many other guests!FromMXN2,360
Outstanding4600 Reviews
Huaihai Road Area Shanghai|0.97km from downtown
Review: The Langham Shanghai — Still Well-Located, But No Longer the Same
The Langham Shanghai has long been one of my preferred hotels, especially before the pandemic. After many stays, I’ve come to expect a certain standard of hospitality, consistency, and refinement. This recent visit, however, showed a noticeable decline across several areas.
Service
Overall service from the staff was acceptable. Front-line employees remained polite and tried their best. However, the manager on duty—a Caucasian manager—felt out of touch with Asian hospitality norms. His attitude came off as dismissive and rude, which immediately set the wrong tone. The contrast between the staff’s warmth and his behavior was striking.
Breakfast Buffet
The most significant drop was in the breakfast buffet. Quality has slipped in a way that’s hard to ignore: food didn’t taste as fresh, dishes weren’t as well prepared, and the overall selection felt uninspired compared to previous years. At this point, it’s honestly better to go out for breakfast.
Room & Housekeeping
Room cleanliness was fine, but small inconsistencies added up. Turn-down service was missed on some nights. When I requested water refill, the staff who arrived seemed confused about why she had been sent up, leading to an awkward exchange. These are small moments, but in a five-star hotel, they highlight cracks in training and coordination.
Overall Impression
The Langham Shanghai still has one unbeatable strength: location. But nearly everything else has declined—food, consistency, management attitude, and attention to detail. After years of loyalty, I’m now considering switching to a different hotel for future trips. The experience simply didn’t match the standards I’ve known and trusted from The Langham brand.
A disappointing stay from a once-reliable favorite.FromMXN3,832
Hot spring
Excellent2317 Reviews
Hongqiao District Shanghai|11.03km from downtown
We loved our stay and were absolutely impressed with the service at The Anandi! Shilpa and Rubina gave us their contact info and helped us with so many things. They were very patient in our requests and assistance. Rubina helped us navigate all the classes and Shilpa helped us change rooms cuz our AC was broken. Gorgeous hotel, and great food. Amazing staff and service, everyone we saw welcomed us with smiles and hand to their heart. The only complaint was the AC didn’t work out first night so it was hot for me. But we enjoyed the hot springs and massage as well. Hope to return.FromMXN3,451
Excellent2544 Reviews
Changfeng Park Area Shanghai|8.63km from downtown
🌿 A Poetic & Beautiful Escape at Yu Shuku Wating 🌿
Folks, I simply *have* to rave about this hidden gem I stumbled upon! Just finished my stay, and I absolutely *have* to share this immersive experience! ✨
The moment I stepped into the hotel, I was utterly captivated by the tranquil courtyard views. Winding paths lead to secluded spots, a small pond shimmers, and lush greenery abounds 🌳. Wearing a Qipao here, every casual shot turns into a stunning photo 🎬. The architecture and nature blend seamlessly, truly like stepping into a Jiangnan garden-style paradise~
Inside, the delightful surprises continued 🎉. From the floral arrangements to the calligraphy and displays, an elegant ambiance permeates every corner 🍵. You can even experience scripture copying, calming your mind with ink and brush – a truly unique cultural charm that, if you know, you know! The garden view outside the window is breathtakingly beautiful, making your heart flutter. Sipping tea and enjoying the scenery, it's truly the epitome of slow living 🍃. The room features an extra-large bathtub perfect for a relaxing soak, and they even provide two different kinds of bath products. A floating breakfast is also available for those picture-perfect moments. Plus, the room is fully equipped with an air purifier and a humidifier.
The service was incredibly attentive 💗. The staff were warm and considerate, as friendly as old friends~ From check-in to the various activities, everything was seamlessly smooth, and the comfort level was absolutely top-notch ✨. After adding the front desk on WeChat, they were always responsive and delivered on every request.
For anyone looking to escape the hustle and bustle and discover poetic beauty, don't hesitate – just book it! You won't regret it!!
#HotelReview #ChineseStyleHotel #HealingGetaway #HiddenGemFromMXN1,632
Very Good2999 Reviews
Shanghai Disney Resort Shanghai|21.83km from downtown
Let's cut to the chase and get straight to the good stuff. If you're too lazy to read, just scroll to the bottom for the summary.
**Hotel Environment:** Located within a resort complex, the overall ambiance is great, featuring a Japanese Zen garden.
**Hotel Location:** They offer six-seater business shuttle services to Disney, directly dropping you off at Metro Station Exit 4. Booking is convenient. For other places in Shanghai, you can also take the hotel shuttle to Exit 4 and start your journey on Line 11. It only takes about 40 minutes by metro to Nanjing Road Pedestrian Street near the Bund.
**Hotel Hot Spring:** After a long day at Disney, soaking in the hot spring is incredibly relaxing. It's exclusively for hotel guests and comes at no extra charge, offering excellent value for money.
**Hotel Dining:** While breakfast isn't extravagant, it has all the essentials and is more than enough to refuel after a morning of queuing and walking at Disney. I highly recommend the pork soft bone ramen and the charcoal-grilled pork belly ramen; a bowl is usually enough to satisfy a noodle-loving child under 10. The scallion pancake is crispy and fragrant – I even took one to Disney with me. The stir-fried cabbage is fresh and delicious, and the bamboo shoot soup is incredibly tasty. The steamed soup dumplings, honestly, weren't that great; they were the only minor flaw in an otherwise excellent meal.
**Hotel Facilities:** They have photo sticker booths with various licensed themes, including Zootopia, and the claw machines are relatively easy to win. My child had a blast.
**Summary:** In my opinion, this hotel offers better value for money than Disney and the Toy Story Hotel. The six-seater business shuttle, hot spring, and restaurant are definite bonus points. I'll definitely stay here again on my next visit.FromMXN3,960
176 Reviews
Fengxian Development Zone Shanghai|32.57km from downtown
The hotel room facilities are good, with everything that should be there. The smoking area outside is also very beautiful. The breakfast in the morning is very good, it is self-service, and there are freshly made noodles to eat. If you are thirsty, you can go downstairs at any time to have some drinks and fruits, which are all included in the hotel package. Why the deduction? Like many reviews wrote, the water in the pool here is really too hot. It is the hottest of all the hot springs in Shanghai that I have been to. It feels too hot. I saw that several children could hardly soak in the water for a while. I don’t know why so many people complained. I saw that the management was still saying in the comments that it met the hot spring temperature requirements. What they said is that your water is too hot, and they are giving you suggestions. Everyone in the hot spring said that the water was hot, not that you violated any regulations... It takes talent to reply like thisFromMXN1,040
Excellent287 Reviews
Shanghai Disney Resort Shanghai|18.67km from downtown
I rarely write hotel reviews but this one is a true hidden gem! My partner and I stayed for one night and we used this guesthouse as our little getaway from the busy center of Shanghai. It’s perfect for a romantic and cosy staycation, very quiet and private! The water in the private hot spring, surprisingly, comes from a real underground spring so it’s quite hot. Because it’s summer, we had to wait for it to cool down a little bit but it was perfect later on, especially during the night, we stayed in there past midnight and it was amazing. The staff was also really nice to us, with nice service! Overall, we were really amazed of the quality of this experience for this price, one of the best we have tried! ☺️FromMXN2,026
Gym
Very Good15487 Reviews
Lujiazui Area Shanghai|3.12km from downtown
Checked into the Grand Hyatt Jinmao, and it truly lived up to its reputation! The overall environment was pristine, the room was spotless and tidy, with attention to detail evident – not a speck of dust even in the corners. The location is superb, close to the river, making it very convenient for walks and enjoying the river views. The room views are beautiful; you can watch the bustling traffic during the day and the city lights at night, creating an amazing ambiance. It offers great value for money, making it suitable for both business trips and leisure travel. Highly recommended to everyone.FromMXN3,155
Outstanding4493 Reviews
Jing'an District Shanghai|4.54km from downtown
As a business traveler who frequently visits Shanghai, Citadines has long been my top choice for accommodation, and every stay brings delightful surprises! The front desk service is incredibly thoughtful; whether it's special room requests or travel inquiries, they are patient, responsive, and go above and beyond to assist. Check-in is efficient and pleasant.
The room itself is impeccable – spacious, bright, and tidy. The bedding is soft and comfortable, and both the lighting and ventilation are excellent. The housekeeping staff cleans meticulously; every nook and cranny is spotless, making for a truly reassuring stay. The location is absolutely fantastic; the 71 bus stop right outside takes you directly to the Bund, and popular spots like Columbia Circle and Wukang Mansion are incredibly close, making it super convenient to visit attractions after work.
And I must highlight the breakfast! There's a rich and diverse selection, offering both Chinese and Western options. The serving time from 7 AM to 11 AM is particularly thoughtful, perfectly suiting the schedules of business travelers. I've already recommended this hotel to my colleagues, and everyone who has stayed here has given overwhelmingly positive feedback! It offers incredible value for money, and I will definitely choose Citadines again on my next trip to Shanghai. I genuinely recommend it to anyone traveling for business or leisure!FromMXN1,124
Excellent6578 Reviews
The Bund Area Shanghai|1.78km from downtown
The grandeur of old Shanghai can still be vividly imagined through the Peace Hotel. Many hotels ask if you'd like your luggage sent to your room, but the Peace Hotel doesn't. From the moment you arrive at the entrance and say ”checking in,” your bags are taken care of all the way to the walk-in closet in your room. If you get lost inside (like I did), don't worry about not finding help; staff members are everywhere, proactively approaching you to ask if you need anything. Our twin room wasn't huge but was cozy and comfortable. The S-shaped layout ensured the room was very quiet. In fact, the entire guest floor was quiet and elegant, with a lovely sweet cinnamon scent.
**Amenities**: Great water pressure, pleasant-smelling toiletries, delicious breakfast, large bathtub. The pool is a bit small but rarely crowded, and the gym is also empty, with equipment offering views of Nanjing Road. Parking is available but very limited, and the access road is always full of tourists taking wedding or portrait photos, making driving difficult. The location is excellent, right at the Bund end of Nanjing East Road, a five-minute walk from the subway.
**Cleanliness**: Extremely clean.
**Service**: Excellent.FromMXN6,328
Very Good6714 Reviews
Huaihai Road Area Shanghai|0.95km from downtown
This was our first time staying at Andaz Shanghai, and my child absolutely loved the duplex room. I stumbled upon it quite by chance and decided to give it a try, never expecting such incredible value for money.
Everything, from the smooth check-in process to the first-floor dining, the diligent housekeeping staff, the breakfast buffet, and even room service, was truly outstanding. I visit Shanghai frequently throughout the year and have stayed at many luxury hotels, including The Ritz and Regent, where the service often feels like superficial enthusiasm. However, every single employee here is genuinely proactive, anticipating guests' needs with heartfelt sincerity.
For instance, a young man in white from the ground floor bar saw me heading to check-in. He proactively followed me to the reception area and, noticing I hadn't finished my drink, offered to pack it up and have it sent to my room. At the breakfast buffet, every staff member was actively engaged; the food was freshly prepared, and even close to closing time, they diligently replenished items and proactively offered to pack food for guests to take away.
The cakes and fresh meat mooncakes were reasonably priced but tasted fantastic. My child insisted on ordering room service for every meal, and not once were we disappointed – everything was delicious! Even after checking out and finishing our day's activities, we had to return to the first floor for one last meal before heading to our next stop. Seeing how much my child cherished the place and how reluctant he was to leave, I promised him that on our next trip to Shanghai, we would definitely stay here again.FromMXN4,169
Outstanding10276 Reviews
She Shan, Songjiang University Town Shanghai|35.83km from downtown
Our hotel butler, Bruce, communicated pleasantly on WeChat before check-in, and although we didn't meet in person after checking in, he was always kind and enthusiastic in assisting us. The other hotel staff were also very professional, reflecting the standards of a five-star hotel. The hotel proactively upgraded our room, and the view was perfect! There were a lot of guests staying that night, but the hotel's soundproofing was excellent; we couldn't hear any noise from the adjacent rooms or the hallway, ensuring a very quiet rest environment! The breakfast quality was superb; one bowl of beef ramen instantly surpassed all hotel breakfasts I've had before!FromMXN3,722
Swimming pool
Very Good2669 Reviews
The Bund Area Shanghai|2.48km from downtown
The hotel boasts a prime location, with the Pearl River View rooms offering the absolute best Bund river views – encompassing the iconic 'Pearl Trio' (Oriental Pearl TV Tower, Jin Mao Tower, and Shanghai World Financial Center) and a fantastic C-shaped bend of the Bund that combines both. The rooms are elegant and minimalist, with the double sinks being a particularly nice touch. Note that the hotel has two buildings, so pay attention to the room type when booking if you want a river view.
The hotel staff are professional and attentive. On the morning of our check-in, we received a call asking about our arrival time and any special requests, and they arranged a high-floor room for us, which was excellent! Despite the hotel being quite busy, the front desk and concierge handled everything efficiently and smoothly. When we accidentally took the wrong elevator after breakfast, a hotel employee inside quickly assisted us. Our room attendant, Anna, also provided excellent service throughout our stay.
Surprisingly, the breakfast was outstanding – incredibly rich and varied, with Chinese, Western, and Japanese options. The Western dishes, in particular, were delicious. This stay was a fantastic experience, and I'll definitely bring my family here next time.FromMXN2,859
Outstanding7413 Reviews
Dapuqiao Area Shanghai|2.92km from downtown
Every time I come for a staycation, the hotel lobby feels bright and comfortable, and the service is excellent. I'd especially like to commend a lovely lady from Malaysia named ”Evelyn.” She's not only beautiful but also very professional and well-mannered! As soon as I arrived, she had already reserved a room for me on the 19th floor. The room was comfortable and tidy, and the housekeeping staff was also fantastic. Every time they saw me return, they knew my preferences and would specially prepare extra items I needed in the room. It truly felt like home, very warm and inviting. The coffee and tea used in the room and lounge are also imported. As for the hotel's breakfast, its quality hasn't declined over the years; in fact, it's gone up a level! The variety is richer, and the taste is superb! The hotel also has many other facilities, including a Shanghai cuisine restaurant, a Western restaurant, and a Cantonese Chinese restaurant. There's also a gym. The hotel also has a very comfortable terrace, perfect for chatting and relaxing~ I highly recommend everyone come and experience it; you definitely won't be disappointed!FromMXN2,023
Outstanding3898 Reviews
Lujiazui Area Shanghai|3.03km from downtown
For my birthday🎂 this year, I chose to stay at J Hotel Shanghai Tower🏨. Firstly, it's the highest hotel in the world, and secondly, I've already checked off two of Shanghai's 'Three Sisters' hotels – Park Hyatt and Grand Hyatt Jin Mao – so this time I absolutely had to experience the tallest one🏨.
A day before check-in, the butler called☎️ to discuss my room preferences. Knowing it was for a birthday, the hotel arranged a small birthday cake🎂, a card, and some fruit🫐🍇 in my room, which was very much appreciated😊.
The room itself is quite spacious, but the view felt a bit ordinary. There's a noticeable distance between the room and the outer glass, and due to the double-layered glass, the city lights at night appeared rather dim. For sunrise🌅 and sunset🌄 views, you can head to the Tian Zhi Jin restaurant on the 120th floor, where the view is much better👍.
The bathroom features a double vanity, and there's a TV📺 above the bathtub🛁 so you can watch while soaking. The shower room has a long bench design, suitable for elderly guests🧼. All the toiletries are Diptyque, which I really like, and the hairdryer is a Xiaomi. The walk-in closet is also spacious enough. In the mini-bar, everything except the liquor🍾, chocolates🍫, and snacks is complimentary, and you can even take home anything you don't finish! There's also a capsule coffee machine with three different coffee☕️ flavors to choose from, and a wide variety of tea bags.
The turndown service was excellent; a bathmat and slippers were placed by the bed, and two bottles of water were left on each side of the headboard. Each room comes with a mini iPad to control services, lighting, and curtains. I particularly loved the square room key card and asked to keep it as a souvenir when checking out✌🏻.
Breakfast is served on the 101st floor🍽️. I found a window seat and enjoyed a leisurely meal. It's a semi-buffet style; you can order from the menu or help yourself from the buffet. The selection is very rich, and the freshly squeezed juice bottles are beautiful😻. Both Chinese and Western breakfast options are generally well-covered😌.
After check-out, in-house guests can report their license plate and room number at the concierge desk on the first floor for free parking🅿️.FromMXN9,490
Very Good8709 Reviews
Lujiazui Area Shanghai|3.19km from downtown
The Grand Kempinski Hotel Shanghai, a five-star luxury hotel under the European Kempinski Hotels group, is ideally situated in the heart of Shanghai's Pudong Lujiazui financial district, close to the Oriental Pearl TV Tower and Shanghai Ocean Aquarium. The hotel boasts excellent service from its front desk, rooms, and restaurants. The guest rooms are well-equipped, thoughtfully laid out, clean, and tidy. The breakfast offers a wide variety of options, and the hotel also features a selection of Chinese and Western restaurants. The river-view rooms offer a fantastic perspective of the cruise terminal on the North Bund. With numerous dining options in the vicinity and convenient transportation, it's an ideal hotel for both leisure and business travelers.FromMXN2,062
Good3115 Reviews
The North Bund Area Shanghai|3km from downtown
I am writing to lodge a formal complaint regarding my recent stay at your hotel. The room I received was completely inconsistent with the photos and description shown during my online booking.
I specifically booked a red-themed twin room with a central Bund view, and I even informed the hotel in advance that I preferred a high floor. However, upon arrival, I was assigned a room on the 8th floor, with a yellow-themed design and an edge-side view. From this room, two-thirds of the view was blocked by buildings, and only a small portion of the river could be seen — and even that was only visible when standing close to the window. The Oriental Pearl Tower view was almost entirely hidden.
When I raised this issue with the staff, they denied any discrepancy and claimed that the only twin rooms available were in the yellow design, which clearly contradicts the photos shown during booking. I paid extra to upgrade to a Bund view, and it is unacceptable that I was initially placed in a room with such a limited and obstructed view.
Only after I became very firm with my complaint did the staff agree to change my room to a double room with the proper central Bund view. This entire process wasted over one hour of my time, involved unnecessary waiting, and demonstrated poor service handling, especially for a hotel that claims to be five-star.FromMXN4,884
Breakfast
Outstanding2599 Reviews
Wujiaochang Commercial Area Shanghai|9.08km from downtown
[”The hotel's location is fantastic, just a 6-7 minute walk to the subway station! The room was clean and bright, and the bedding was incredibly soft, truly like sleeping on a cloud. The front desk staff were so thoughtful, even providing a guide to local eateries. I'll definitely choose this hotel again next time!”,”The room was even more spacious than the photos indicated. The bathroom had excellent wet/dry separation and was impeccably clean. The breakfast selection was incredibly diverse, and the freshly prepared noodles were especially fragrant and tasty. We had an exceptionally comfortable stay!”]FromMXN1,431
Very Good1533 Reviews
Everbright Convention and Exhibition Center Shanghai|12.35km from downtown
The hotel is ideally located within Vientiane City's ground parking area, right next to Korea Street, making shopping and dining incredibly convenient. Though the rooms are compact, they are fully equipped. The lounge and bar on the ground floor have a wonderful ambiance and attract many international guests. For this price in Shanghai, it offers exceptional value for money. It's truly fantastic, highly recommended!FromMXN687
Excellent3018 Reviews
Huaihai Road Area Shanghai|1.35km from downtown
The room was clean and hygienic, and the location was very convenient for getting around, making it a comfortable place to stay. It's definitely the top choice hotel when visiting nearby attractions. Plus, there's a big screen in the room for watching movies, which is a nice touch. The front desk staff were also very welcoming and helpful.FromMXN1,178
Excellent672 Reviews
Hongqiao International Airport Area Shanghai|15.59km from downtown
Is the third time that we stay at this hotel an it never disappoints. Is the perfect hotel if you want to stay near Hongqiao station or the airport and it has plenty of dining options around and things to do. The line 2 takes you straight away to the city center and to PVG airport if needed, but bear in mind that PVG airport is very far from here. The hotel breakfast is well balanced with many options, both local and western. The service, gym, pool and amenities are on point. Spacious rooms, nicely cleaned and comfortable. Definitely will come back next time I stop in SH again.FromMXN1,569
Excellent1953 Reviews
Hongqiao District Shanghai|8.21km from downtown
As a business traveler with a packed schedule, I'm taking advantage of a rare free moment today to praise this hotel apartment. This was our first stay at Citadines Gubei. The lobby is spacious and bright, and front desk staff member Wei Kaijie greeted us with a friendly smile, showing us the guest rooms and providing a detailed overview of the apartment's facilities. Manager Fu Renjie is highly competent. We stayed in room 1752 on the 17th floor, and the housekeeping staff there are very meticulous, especially Liu Gaiqin, who has an excellent service attitude. She diligently cleans our room and bathroom daily and promptly replenishes our amenities. The hotel breakfast is very generous, and for takeout orders, a robot delivers them directly to the room door. What truly sets this hotel apart, and what I haven't experienced in other hotels, is that the front desk staff go above and beyond their own duties to deliver guests' packages directly to their room doors. This made us feel incredibly welcome and at home. We will definitely be staying here again on our next trip.FromMXN856
Guangzhou South Railway Station (广州南站)
Source: China Train 12306
- Location: Shibi, Panyu District, Guangzhou, Guangdong Province
- Platforms: 28
Connected public transportation:
- Subway: Line 2 and Line 7
- Bus: B7, 288A, 301A, 303A, 309, 309A, 307, 310, 764, 782, and more
Attractions around:
- Chimelong Paradise (长隆欢乐世界): About 30 minutes by taxi or bus
- Canton Tower (广州塔): Around 45 minutes by subway or taxi
Popular hotels in Guangzhou
5 star
Very Good7996 Reviews
Guangzhou|1.16km from downtown
I've stayed at the Jianguo Hotel multiple times. Its location near Guangzhou East Railway Station, with access to Metro Lines 1 and 3, gives it a huge advantage in terms of transportation. Although it's an older five-star hotel, they really make an effort to maintain it. The morning tea on the fourth floor is a highlight; it's not pre-made food and always tastes incredibly fresh, which is why I always choose to dine there. The concierge, front desk, and housekeeping staff are all very polite and always eager to help. There's even a small flower shop in the lobby, perfect for picking up a little gift when meeting old friends.FromMXN1,494
Outstanding4200 Reviews
Guangzhou|0.69km from downtown
My business trip this time led me to choose the HNA Westin, and it far exceeded my expectations! From the moment I stepped into the lobby, the staff's warm smiles made me feel incredibly welcome. Breakfast was definitely a highlight, with a rich selection of both Western and Chinese options; the freshly brewed coffee and noodles were absolutely delicious. The hotel's location is also impeccable. A special thanks for preparing children's amenities and the bedtime milk. Without a doubt, this is one of the most comfortable hotels I've ever stayed in.FromMXN1,660
415 Reviews
Guangzhou|0.86km from downtown
Lots of eatery nearby, ranging from hotpot’s to bubble tea, shopping malls and etc.
Even late at night at wee hours there are still shops operating and you definitely won’t go hungry.
Easy to get around
When we were leaving for the airport
The concierge was kind enough to arrange transport for us at a reasonable rate even without prior booking, the 2 x 6 seaters cars arrived in 5 minutes. Total 2 of them. Talk about efficiency..FromMXN2,608
Outstanding11770 Reviews
Guangzhou|1.07km from downtown
First time staying at Hilton GZ Tianhe & I booked the executive room for ease of check-in & out.
We had an amazing time at the hotel, thanks to the great hospitality extended by the hotel staff, with special shout out to Ms 曾好。
She was incredibly friendly and she gave us great suggestions on where to dine in GZ (where locals go to, instead of the usual tourist dining spots). We thoroughly enjoyed ourselves.
As it was our silver wedding anniversary, the hotel also provided a nice gesture by getting the room decorated with a small cake upon our check in. Much appreciated.
All in all, Hilton GZ Tianhe's top floor executive lounge & ground floor bar was enjoyable, the mattress is of excellent sleep quality, the gym was clean and functional and the breakfast served offered a variety of local and continental spread.
No qualms recommending this hotel to others!FromMXN1,515
Very Good3801 Reviews
Guangzhou|0.53km from downtown
I had a wonderful stay at this hotel. The staff were incredibly friendly and attentive, always greeting me with a smile and ready to help with any request. The room was clean, spacious, and very comfortable, with all the amenities I needed. I especially appreciated the beautiful view from my window and the quiet atmosphere that made it easy to relax. The location was perfect—close to shops, restaurants, and public transport. Overall, it was an excellent experience, and I would definitely stay here again. Highly recommended!FromMXN2,299
Business travel
Excellent8197 Reviews
Guangzhou|0.63km from downtown
This hotel is located in Guangzhou's bustling Tianhe CBD, right next to Tianhe Sports Center, making its location excellent. Compared to luxury hotels like the Four Seasons across from the Canton Tower, it offers incredible value for money. The rooms have a French decor style, and the high ceilings give a great sense of spaciousness. Everything in the room was clean and tidy, but what I remember most fondly is the bedding – it was so comfortable and soft against the skin. Guangzhou has had beautiful sunny weather recently, and waking up this morning to open the curtains and let the warm sunlight flood into the room was incredibly uplifting. After getting ready, I headed to the hotel lobby on the 4th floor for breakfast. The selection was vast, ingredients were fresh, and everything tasted delicious. A special shout-out goes to the incredibly kind and professional front desk staff. Their sweet smiles and professional demeanor left a deep impression on me from check-in to check-out, truly making guests feel at home. I stayed here for two nights this week, and I'll definitely choose this hotel again on my next trip to Guangzhou.FromMXN1,408
Very Good8672 Reviews
Guangzhou|0.94km from downtown
The room facilities feel a bit above average for a typical five-star hotel, nothing particularly outstanding, but the service is genuinely excellent. They even provided emotional value. The bathtub is quite spacious, and the night view is also good, offering a partial view of the Canton Tower. Thumbs up! However, it's not a smart toilet, and honestly, people who stay in luxury hotels probably aren't used to flushing toilets manually. I hope they can install smart toilets.
To be fair, the emotional value really comes from the night view – being able to see the Canton Tower makes up for everything else. Even though there's some obstruction, the emotional value is still maximized, largely compensating for any shortcomings. The service that really impressed me was from Mia and Tina; I was very satisfied when I went downstairs to extend my stay, and their smiles were very sweet.
Recommendation Index: 🌟🌟🌟🌟⭐️, five stars, because there were pleasant surprises amidst the imperfections!FromMXN1,362
Good2804 Reviews
Guangzhou|0.69km from downtown
It’s my 2nd time in this hotel. It’s location is superb. Downstairs is ShipaiQiao exit D metro station, walking distance to Grandview Mall, Tianhe Mall, Parc Central. Taikoo Hui is next to it while OneLink plaza is just opposite. A good accommodation especially if you like to shop and explore TianHe malls. Bedroom wise is a simple room but I like to book the corner room especially the one facing Grandview mall. U can sit on the cozy corner enjoying your favourite beverage and night city view.FromMXN460
Outstanding4575 Reviews
Guangzhou|0.62km from downtown
We stayed for 2 nights as a family with two young children. The hotel was super convenient because it has a direct access from the lobby to the mall without going outside. The mall has wonderful selections on food and we got to try different food during our stay. We had a great view from the hotel room. Check in was quick. Staff was okay not perfect, I am sure they can do better. Generally speaking the experience was great and we'll probably stay here again when we visit GuangZhou in the future, due to its convenience of the location.FromMXN2,555
Very Good2836 Reviews
Dongpu Economic Development Zone Guangzhou|5.57km from downtown
We are very pleased with our stay at Estandon Hotel. The service is outstanding — from the reception, housekeeping, and restaurant. We would like to particularly commend the reception guy and the senior chef at the breakfast restaurant.FromMXN1,129
Family friendly
Very Good11817 Reviews
East Huanshi Road Area Guangzhou|3.97km from downtown
Check-in at the hotel was quite slow; I'm not sure why the room wasn't ready. We dropped off our luggage and went out for the afternoon, and still had a bit of a wait when we returned.
I want to give a special shout-out to Shanshan from the lobby. On the day we checked in, there was a massive downpour, and all the umbrellas were already borrowed. Shanshan quickly noticed that some guests checking out had four umbrellas, and she went upstairs to retrieve them for us.
The cocktails at Stiehler Bar on the second floor are great, especially their collaborative menu with Hope & Sesame. However, the special menu is limited, so I recommend coming early if you want to try it. Bar seats need to be reserved in advance, but other tables are first-come, first-served.
The revolving restaurant on the 30th floor was just okay – good for the rotating ambiance, though.
For breakfast, I originally planned to go to the first-floor restaurant, but the long queue quickly made me change my mind. So we went to Taoyuan on the third floor instead. Taoyuan offers a set menu service, it's quiet, and the window views are lovely.FromMXN2,368
Very Good6495 Reviews
East Huanshi Road Area Guangzhou|3.97km from downtown
Guangzhou Baiyun Hotel has always been my top choice for accommodation, consistently leaving a good impression in all aspects. However, I have to air some grievances this time. Firstly, the hotel is replacing its elevators. Previously, there were three elevators serving the 25th floor where I stayed, but now there's only one, which is extremely inconvenient. The front desk staff mentioned that elevator #9 also goes to the 25th floor, but it's not a guest elevator and is very slow. Secondly, the in-room facilities are quite old and seem to have been poorly maintained. The electric kettle lid doesn't seal properly, leaving a gap. In the bathroom, it's very difficult to switch between the overhead shower and the lower faucet. Once I finally got the overhead shower to work, there was no hot water, so I ended up having to wash up in the sink. All these issues were frustrating and helpless.FromMXN1,339
Outstanding5362 Reviews
Guangzhou Railway Station and Yuexiu Park Area Guangzhou|6.67km from downtown
My stay at the China Hotel, Guangzhou this time was absolutely delightful! The king-size room was spacious and comfortable, with excellent facilities that were well-maintained, providing a perfect resting space after a tiring journey. The included double breakfast offered a rich variety and high quality, making for a great start to the day at the Cafe Restaurant.
I especially want to commend Kaylee at the front desk! Her service was exemplary. From check-in, she was incredibly efficient, professional, and full of enthusiasm. She patiently answered all my questions about the hotel facilities and surrounding area, maintaining a consistently kind and friendly demeanor. She made me feel instantly at home upon my arrival. Her meticulous service significantly enhanced the entire guest experience!FromMXN1,609
Outstanding4510 Reviews
Near The New Baiyun International Airport Guangzhou|25.68km from downtown
The room was spacious and bright, with a good separation of wet and dry areas, and very clean. There's a restaurant, which was really convenient since I arrived at night and could just eat there. The late-night supper was excellent too – the fried rice noodles were delicious, not too salty or greasy, and the accompanying chicken soup was also great. I'll definitely stay here again for my next layover. The airport shuttle was super convenient, and the driver even helped with my luggage.FromMXN710
Very Good4987 Reviews
Near The New Baiyun International Airport Guangzhou|28.05km from downtown
The lobby and physical rooms are notably much older than what the photos suggest, creating a significant gap between expectation and reality. The hotel features different wings, ranging from new to quite old, and during my conversations, I noticed that this concern wasn't adequately addressed by the front desk staff. If you're seeking a more modern interior, I highly recommend requesting a room in the new wing to ensure a more pleasant stay.
However, what truly stood out during my visit was the exceptional service provided by the manager, Leon. His attentiveness and dedication to addressing our concerns transformed our experience, turning an initial disappointment into a truly positive one. Leon's genuine commitment to guest satisfaction is commendable and makes a remarkable difference in the overall impression of this hotel. His outstanding hospitality not only resolved our issues but also left us with fond memories of our stay, and for that, I am truly grateful.FromMXN2,350
Hot spring
Good2341 Reviews
Huadu Business District Guangzhou|37.12km from downtown
Choosing Muliangzhuang Hotel in Huadu for this vacation was absolutely the right decision – it definitely deserves five stars!
The moment I stepped into the hotel, the strong Southeast Asian vibe instantly caught my eye. The lobby was surrounded by lush greenery, with stone paths underfoot and bamboo woven lamps overhead. It felt just like being on an overseas holiday, instantly putting me at ease. During check-in, the staff were warm and professional. They quickly got everything sorted for me and thoughtfully introduced the hotel's facilities and activities. My appreciation for the hotel instantly shot up.
My lake view room was absolutely fantastic! The room was spacious and bright, and the panoramic floor-to-ceiling windows offered an unobstructed view of the picturesque lake and mountains outside, like a natural painting. The huge, soft bed ensured I had a great night's sleep. The bathroom design was also very thoughtful, with a separate wet and dry area, and an extra-large bathtub. After a tiring day, a soak in the tub melted all my fatigue away.
The hotel's amenities were also very extensive. The outdoor pool was crystal clear and beautifully designed, with sun loungers and parasols nearby. It was incredibly relaxing to sunbathe and swim there. The Muliang Qingquan Hot Spring is also a must-visit, offering several unique hot spring pools. After a soak, my skin felt noticeably better. For families with children, the outdoor kids' play area and indoor kids' club are a paradise. With a wide variety of play facilities, children can have endless fun.
The dining experience was also excellent. The buffet breakfast at Sui Shi Fang Western Restaurant offered a rich variety of options, including Chinese hot congee and steamed buns, as well as Western bread and bacon. Everything tasted great, setting me up for an energetic day. The Cantonese cuisine at Yang Chinese Restaurant was truly exceptional. The ingredients were fresh, and the cooking brought out wonderful flavors, making every dish unforgettable.
There are also many interesting places to visit around the hotel. European Town and Jiulong Lake Scenic Area are just a few minutes' drive away, perfect for sightseeing and photo opportunities. This stay was absolutely fantastic, and I'll definitely choose this place again for my next vacation!FromMXN1,604
Excellent4659 Reviews
Conghua Business District Guangzhou|74.13km from downtown
My therapeutic trip to Bishuiwan completely exceeded my expectations! The hotel is nestled in a tranquil valley in Conghua, surrounded by lush greenery, and the fresh air instantly washes away the fatigue of city life. The hot spring area is the biggest highlight, with dozens of different themed pools hidden within the gardens – red wine pools, traditional Chinese medicine pools, floral fragrant pools… I tried them all. Watching the starry sky while soaking in the steamy water, I felt my mind and body gently soothed.
The Quan Yue room I stayed in was spacious, bright, and clean, with a private hot tub in the courtyard. The bathroom fixtures were also very refined. What deserves the most praise is the service-mindedness of all the staff. From the front desk to the hot spring area and the restaurant, every employee had a genuine smile and actively offered help, making me feel warmly at home.
The breakfast selection was incredibly rich, not only featuring exquisite Cantonese dim sum but also freshly prepared local wonton noodles, which tasted very authentic. Overall, this place perfectly blends natural tranquility with personalized service, making it a perfectly worthwhile holiday. I've already planned my next visit and sincerely recommend it to anyone looking for a relaxing getaway!FromMXN2,389
1646 Reviews
Conghua Business District Guangzhou|72.57km from downtown
My room was a luxurious suite with private bath tub (around hkd 3000 for two nights including breakfast). Hardware is definitely exceptional. However when it comes to service it is below standard:
1) front desk - service was poor without any greetings such as bell boy. Front desk officers were unhappy without any eye contact when they talk to you. No hospitality at all;
2) breakfast - the quality both food and service were not up to a 4 or 5 star service. Table was not clean, staffs were almost unfriendly, except one female manager and one staff, all staffs were rushing their task and unwelcoming. I believe the hotel management need to motivate their staff ,otherwise, people won’t come again.
3) Amnenties - room is a luxurious suite with private bath tub, massage chair, kitchen , dining table and queen bed. The tub was not very clean, with water splitting . Such a waste as their service was not meeting the standard of what it is expected to be a 5- star resort. (The environment, garden were nicely decorated indeed) The Hot Spring pool is well known but I have’s try so cannot comment.
I won’t come to this resort again, if the service of the hotel haven’t improved. And I won’t recommend travelers with kids who is looking for a family friendly and good service resort.
P.S.: Parking spaces were spacious and freeFromMXN1,962
Very Good591 Reviews
Fanyu District Guangzhou|25.17km from downtown
The environment is very good, and it feels quiet in the bustling city. It rained in the afternoon when I went there. Looking at the koi pond is really healing. I am very satisfied with the bathtub. I took a bath three times in two days.FromMXN1,482
Very Good3183 Reviews
Conghua Business District Guangzhou|65.77km from downtown
River view rooms are only available with king beds; there are no twin-bed options for river views. Twin rooms, unfortunately, only offer views of the village rooftops. The surroundings were decent, and the water quality seemed clean enough. The kids had a great time. However, room cleanliness was only average. The small rug was visibly grubby; I didn't dare let my child walk on it barefoot. The bath towels were very old and even had holes. While they appeared clean, the holes clearly indicated they'd been in use for a very long time.FromMXN1,796
Gym
Good5755 Reviews
Guangzhou|2.23km from downtown
The hotel offers excellent value for money, featuring a fresh and stylish design both inside and out. Its prime location is a key advantage, with major destinations like the Zhujiang New Town business district and Tianhe Road central business circle just a 10-15 minute drive away.
Ample on-site parking is available, so finding a spot is never an issue, even for late arrivals.
Furthermore, the guest rooms are spacious, ensuring a comfortable and pleasant stay. The bathroom facilities are from reputable brands and highly functional, providing instant hot water with excellent pressure for a truly enjoyable shower. The plush, comfortable mattress, combined with the elegant surroundings, guaranteed an excellent night's sleep.
The hotel staff demonstrated outstanding service and attitude, paying keen attention to detail and responding promptly, truly setting a high-end industry standard.
Overall, this was an exceptionally satisfying stay! As a frequent business traveler to Guangzhou, I can confidently say this hotel stands out as a highly dependable option.FromMXN1,165
Very Good4168 Reviews
Beijing Road Pedestrian Street and Haizhu Square Guangzhou|6.17km from downtown
From check-in to check-out, the front desk staff was always smiling. The room was spotless, even the slippers were neatly arranged. There was also a late-night snack service, which made me feel right at home! The facilities are new, the service is excellent, and the location is great—it completely exceeded my expectations! The staff was always ready to help with anything I needed, making my stay both happy and worry-free. Definitely five stars! I'll definitely stay here again next time I visit Guangzhou.FromMXN1,267
Outstanding6251 Reviews
Zhujiang New Town and Wuyang New Town Commercial Area Guangzhou|2.25km from downtown
The Four Seasons Hotel Guangzhou offers a truly unique experience, one I've never encountered at any other hotel – the experience of being treated like a thief!
Around 2:30 PM on December 5th, I arrived at the hotel lobby. The front desk staff told me my room wasn't ready and asked me to wait. I mentioned my phone was out of battery and I was about to go out with friends. So, front desk staff A offered to charge my phone at the front desk. I left my phone there and went to the restroom. When I returned, my phone was plugged in, and I had to stand in the position shown in picture 1. Fearing I might bother other guests, I only stood there for a short while before moving away to wander around the lobby. When it was time for me to leave, I returned to the front desk. At this point, another guest was standing directly in front of the desk, so I had to stand to the side to call a taxi on my phone (position in picture 2). That's when employee B, who was standing in the lobby, came over and asked if I needed help. Before I could even answer, he accused me of standing there to peek at other guests' privacy.
Wow, wow, even if I tried to pick a fight, I couldn't come up with such an insulting method! It was truly novel, and I, the blogger, was momentarily speechless. All I could say was that I didn't want to stand there either; if my room were ready, I wouldn't need to stand there charging my phone. The employee then retreated without a word, no apology, not even a simple ”okay.” I had to ask other staff what position they had assigned this person to. I don't recall any hotel having a position dedicated to supervising guests to see if they're peeking at computers. Even if I weren't a hotel guest, just standing there to use a power strip, is such behavior serious enough to warrant an accusation of peeking at others' privacy? Do I need to explain again that from my angle, I couldn't even see the computer screen? And going back to the beginning, it wasn't my idea to plug my phone in at the front desk, was it?
I've already written their excuses for them here: ”It was busy that day, the room wasn't ready, the employee was just doing their job, we apologize for the bad experience~”
I only have one question: which of these reasons leads to accusing a guest of peeking at customer privacy on a work computer??
Under normal circumstances, a guest really shouldn't stand in that spot, but first and foremost, the hotel employee told me to charge my phone there, which is why I was standing there. Secondly, if that person had just come over and said I was blocking the way, I wouldn't have been so angry. Why jump straight to such a bizarre accusation? Forget about respecting hotel guests, did they even show me the respect a normal citizen deserves?
All I can say is run! With this money, where else wouldn't be better? At this price point, are there really any hotels with significantly worse facilities? I didn't feel a shred of welcome; I only felt like my booking displeased them, infringing on other guests' privacy or adding to their burden. For those who enjoy causing themselves trouble, I highly recommend this hotel! 👍🏻FromMXN4,596
Very Good4349 Reviews
Beijing Road Pedestrian Street and Haizhu Square Guangzhou|6.38km from downtown
Hotel room is clean and neat with mini bar fridge. New open style design where the washing basin is outside of the toilet. Too many lighting switches, can be confusing when you wake up at middle of night and switching the wrong switches.
Location is good if you are taking bus to Hong kong as tour bus office is at the beside building of hotel.
Walking to Haizhu station is just 2-3 mins.
Walking to Beijing road is near as well 5-6 minsFromMXN1,121
Very Good3812 Reviews
Pazhou International Exhibition Center Area Guangzhou|6.03km from downtown
Our comfortable stay at Shangri-La began with a smooth check-in handled by Ms. Joice Yang. As it was the Mid-Autumn Festival, we received mooncakes upon arrival. Our river-view room offered a stunning vista, and we even caught a glimpse of fireworks over the Hong Kong-Macau border from our window at night. The changing rooms were spotless, and I loved the swimwear dryer, which made drying my swimsuit super quick. They also had a sauna (dry and wet), a warm-water jacuzzi, and provided rubber slippers, towels, bathrobes, hairdryers, combs, and cotton swabs. There's an indoor pool on the 4th floor and an outdoor pool on the 1st floor. The outdoor pool is divided into several sections with different depths, and you can move between them without getting out of the water. The shallow end even has an inflatable slide and occasional bubbles, which the kids absolutely loved. We were very satisfied and will definitely be back!!!FromMXN1,850
Swimming pool
Outstanding3096 Reviews
Pazhou International Exhibition Center Area Guangzhou|5.77km from downtown
Service: Excellent! Especially the staff at breakfast and in the executive lounge, who are all very friendly. They usually wait a few extra minutes until around 10 AM before clearing the breakfast, so even if you eat slowly, you won't feel rushed. They're always ready to clear empty plates, truly top-notch service.
The quality of both breakfast and dinner is extensive, and the oysters deserve a special shout-out! The New Zealand oysters are super fresh, just like what I had when I was actually in New Zealand.
The only minor issue with the hotel was that the air conditioning wasn't particularly powerful; otherwise, everything else was perfect!FromMXN1,395
Outstanding4870 Reviews
Zhujiang New Town and Wuyang New Town Commercial Area Guangzhou|2.37km from downtown
This was my first time in Guangzhou and my third Ritz-Carlton experience. Compared to the aging Portman Ritz-Carlton in Shanghai and the East-meets-West style of the Sanya Ritz, the Guangzhou Ritz offers a understated yet refined luxury. From the moment we arrived at the hotel entrance from the airport until checking in at the club lounge, we experienced professional and perfectly balanced service. Every staff member we encountered had a warm and friendly smile on their face. This trip to Guangzhou was primarily a vacation with my fiancée, and I planned a proposal, which was a complete success. Of course, the proposal's success was largely due to the support and assistance from General Manager Louis Fang. I also want to thank Manager Zhang from the club for helping me with some minor issues, as well as the perfect night view outside our window and the meticulous and professional service from all the club staff. My wife and I had a perfect stay, and this visit will become a beautiful memory for us.FromMXN3,576
Excellent4850 Reviews
Guangzhou|1.42km from downtown
Coming to Guangzhou with my bestie to explore the food and sights, staying at the President Hotel Taikoo Hui branch just doubled our fun! The hotel's location is absolutely amazing, a 5-minute walk to Taikoo Hui and 10 minutes to Tianhe City. It's super convenient for shopping, hitting up trendy spots, and you can easily drop off your bags back at the hotel, no matter how much you buy. The room was spacious and well-laid out; it didn't feel cramped at all for two people. The mirror was huge and even had a ring light, perfect for taking great photos. The bedding was soft and comfy, and we had a blast chatting and binge-watching shows in bed at night. The hotel breakfast offered a wide variety of options, including Cantonese dim sum, Western pastries, and various fresh fruits. We felt completely satisfied and ready to go out exploring after a hearty meal. The staff were enthusiastic and check-in was quick. This is definitely the right choice for a trip with your best friend!FromMXN1,086
Very Good6880 Reviews
Zhujiang New Town and Wuyang New Town Commercial Area Guangzhou|1.77km from downtown
On the day we checked into the W Hotel, it was the day before the National Games started, so Guangzhou was packed, and the W was fully booked. At 3 PM, some rooms weren't even ready! Since I booked an executive room, I still had to wait, but the front desk was incredibly helpful! A big shoutout to Eleven, Duke, and Rebecca!
They let us leave our luggage at the front desk and go relax on the executive floor. The last three photos show the view from the 26th-floor executive lounge! We had some drinks, chatted, and our room was ready half an hour later! Our luggage was delivered right to our room! We had a wonderful stay in Guangzhou! The cocktails at the W Hotel are beautiful! Great value for money! They also have a live band! The pool view is fantastic! And I even took a photo with Miss Eleven at the end! She's really nice and very enthusiastic about helping you solve problems! The 'superior room' mentioned is actually the executive room, 50 square meters, very comfortable!FromMXN2,682
Very Good6048 Reviews
Beijing Road Pedestrian Street and Haizhu Square Guangzhou|5.58km from downtown
The hotel is in a great location, right in the old town, making dining very convenient. We stayed in a room with a beautiful view and could see the Canton Tower. There are many good restaurants nearby, and it's easy to catch a taxi or a bus. The subway is a bit of a walk, but you can easily reach the Sun Yat-sen Memorial Hall, Huanghuagang Uprising Memorial Park, and the Museum of the Nanyue King on foot.FromMXN1,788
Breakfast
957 Reviews
Near The New Baiyun International Airport Guangzhou|27.81km from downtown
This hotel is an excellent choice for a red-eye flight. It's conveniently located right at the subway exit for Terminal 1, making the subway the most straightforward way to get here.
Every time I've stayed, I've booked a single room. While it's not large, it's perfectly adequate, featuring a single bed and a narrow desk. After checking in, you can just freshen up and go to sleep, getting a good night's rest for the next day's journey.
The soundproofing seems to be decent, or perhaps it's because all the neighboring rooms are singles, so there's less chatter and noise.
The staff's attitude was also good. Even late at night when I was heading out for my flight, they were still very helpful.FromMXN501
Good1324 Reviews
Fanyu District Guangzhou|21.34km from downtown
Excellent location,only few steps from subway line 3,the room is big,comfortable bed and clean,friendly people on reception,breakfast is simple,but enough! For sure will be back again!FromMXN639
Outstanding4249 Reviews
Near The New Baiyun International Airport Guangzhou|22.88km from downtown
Even though I only stayed here for 1 night, I was very impressed. The hotel is clean and conveniently located. If you need to get to the subway station, you can call a taxi and it'll take just a few minutes. There's no noise. The staff are friendly and there's a free airport shuttle.FromMXN396
2401 Reviews
Guangzhou|1.52km from downtown
**Service & Amenities:** The hotel boasts a prime location. The front desk staff were professional and incredibly welcoming, and our room was spotless with smart, modern facilities. Highly recommended!
**Value for Money:** The bedding was exceptionally comfortable, truly like sleeping on clouds. All facilities are well-maintained. The buffet breakfast offered a wide and varied selection, and they even provided high-quality branded toiletries. This hotel offers outstanding value for money, making it my top choice.
**Detailed Experience:** The room's design was both stylish and intelligent. We also appreciated the complimentary snacks and beverages. The service throughout our stay was consistently prompt and responsive.FromMXN508
Very Good301 Reviews
Near The New Baiyun International Airport Guangzhou|23.08km from downtown
The hotel is close to the airport, taxi fares can be reimbursed, the price/performance ratio is very high, and the service attitude is also very good. However, the only drawback is that the sound insulation is poor, and sleep is disturbed, but everything else is fine.FromMXN342
Shenzhen North Railway Station (深圳北站)
Source: Wikipedia
- Location: No.28 Zhiyuan Middle Rd, Longhua District, Shenzhen, Guangdong Province, China.
- Platforms: 20
Connected public transportation:
- Subway: Line 4, Line 5, Line 6
- Bus: B660, M388, M269, M294, M283, and more
Attractions around:
- Window of the World (世界之窗): Around 30 minutes by subway or taxi
- Shenzhen Museum (深圳博物馆): Around 25 minutes by subway or taxi
Popular hotels in Shenzhen
5 star
Very Good7010 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.78km from downtown
I am very happy with the cleanliness and the service of the hotel.
Started with the promptness of Peggy, she helped prepared the room. Though there was no baby bathtub, they provided bathtub cover for extra cleanliness. We used that and bathed baby in the basin. All good. Suggested by Peggy.
It was nerve racking to have children rides, claw machines and a play room when you are dealing with three older kids, but Tom was very helpful. The hotel shared some coins with the kids and Tom even helped catch the soft toys at the claw machines.
Finally Joy was very helpful in the checked in and checked out process. She and her team helped us with our delivery as we needed a China number.
We enjoyed the stay thoroughly.
Not deserving of a star drop, but we didn’t realised our eldest was so tall, she needed to get a full adult breakfast ticket. We can only get discounted breakfast tickets the day before. So ended paying more for our eldest breakfast. A little inflexible, but I didn’t let that affect the trip.
Thank you Crowne Plaza, overall we enjoyed the stay!FromMXN1,750
2364 Reviews
Huanggang Port and Futian Port Shenzhen|3.55km from downtown
Here again, staying one night before heading to Hong Kong 🇭🇰
Facilities:
The swimming pool and gym are still excellent, five-star standard.
Cleanliness:
Clean.
Environment:
Since I booked multiple rooms, I got an upgrade to a mountain view room, which was a bit small. Due to an issue with the room's facilities, they moved me to another room, which was larger. There's a picture of the mountain view room for reference.
Service:
As consistently good as ever.
Thanks for the complimentary upgrade.FromMXN1,226
Outstanding4718 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.77km from downtown
Loved the room! 💕 Great service.
**Amenities**: The facilities were just my type.
**Cleanliness**: Very clean, and the staff had a good attitude.
**Environment**: First-class.
**Service**: The only thing was the male receptionist at the front desk; he seemed a bit grumpy and had a bad attitude.FromMXN2,299
Outstanding3075 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.12km from downtown
This hotel absolutely deserves a five-star rating! I can't rave enough about its amazing location and thoughtful service! 📍 The location is simply fantastic – the subway entrance is just 50 meters away, there's a huge shopping mall right next door, and downstairs you'll find convenience stores and popular bubble tea shops. For someone as lazy as me, it's incredibly convenient! 💁 And the service? Impeccable! The front desk staff were beautiful and welcoming, and as soon as the concierge saw us with luggage, they immediately rushed over to help. Every day when we returned, we were greeted with warm smiles from the staff, and our room was spotless. They even arranged my cosmetics neatly. The attention to detail really made an impression – this stay was perfect! I've already recommended it to all my girlfriends! I'm definitely booking this place again next time. Trust me, ladies, just go for it! ✨FromMXN3,232
Outstanding5979 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.46km from downtown
The young lady at the front desk who checked me in around 3 PM was very professional and exceptionally polite. The hotel room was spacious, and the bed was huge. It's an older hotel, which is perfectly understandable, and for just an overnight stay, I think it was comfortable and totally fine.
However, I really need to mention the hotel breakfast, which I believe needs significant improvement. Firstly, there's very little variety. Secondly, it seemed unhygienic or perhaps the food wasn't fresh... My husband and I both got diarrhea after eating breakfast and returning to our room! My stomach started hurting in the elevator on the way back to the room after breakfast, and I almost didn't make it to the toilet in time. Before eating, we were both perfectly fine with no discomfort, as we always use the restroom after waking up in the morning.
I distinctly remember everything I ate for breakfast, and I didn't even eat much! I had a small bowl of dace fish, peanut, and pork bone congee, two small pieces of boiled corn, a tea egg, two small cups of hot milk, a small cup of hot blackberry tea, a little vegetable salad, and four small multigrain buns (I gave one to my husband). Unexpectedly, I had diarrhea all day yesterday, and I'm still feeling weak at work today.FromMXN1,341
Business travel
Very Good11736 Reviews
Dongmen and Shuibei Shenzhen|6.73km from downtown
The hotel's location is super convenient, very close to Dongmen, about a ten-minute walk away. There are lots of great restaurants on basement floor B2, and quite a few options on the first floor too. Tao Heung Tea House is on the third floor. Transportation is incredibly convenient, and the rooms and hallways are spacious and comfortable, very large. It's clean and tidy, offering excellent value for money, and the staff's service attitude is also great. Definitely worth staying here.FromMXN863
Outstanding3876 Reviews
Dongmen and Shuibei Shenzhen|6.11km from downtown
This is my second stay here because I really like the location, and the room size is decent even though I booked the cheapest room. The staff are all very friendly and helpful.
Only thing — when I asked about a self-service laundry room, they said the hotel doesn’t have one. Only those units come with a washing machine. But they’re okay with Taobao deliveries, so that helps. Their WeChat replies can be a bit slow, but still helpful overall.
Breakfast is okay and tasty, just wish they would label the pao or meat more clearly. I don’t eat beef and can’t speak Mandarin, so it’s a bit inconvenient.
And one more thing — I’m still quite surprised the lobby staff at night can’t speak Cantonese or English. Only the morning shift could communicate easily.FromMXN1,007
5815 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.34km from downtown
The hotel is located in an ideal location which means that you can start enjoying the city as soon as you drop off your suitcase. The room was perfect and I slept really well. There was a decent selection of essential toiletries and some complimentary tea, coffee and water. I thoroughly enjoyed my stay and I would most certainly book a room there on my next visit to Shenzhen. I would highly recommend this hotel.FromMXN1,502
Outstanding11198 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|2.72km from downtown
The moment I pushed open the hotel doors, I felt as if I'd stumbled into a warm and dazzling fairytale secret realm. The Christmas atmosphere in the lobby immediately embraced me, instantly dispelling the winter chill.
The most eye-catching feature was undoubtedly the towering Christmas fir tree in the center, adorned with sparkling amber lights and vintage red baubles, its glow swirling as if it housed a myriad of stars. Beside the tree, a chubby snowman, built from pristine white 'snow,' wore a plaid scarf, its obsidian eyes beaming with a smile. Not far away, a small and cozy gingerbread house exuded sweet imagination, its icing lines subtly shimmering under the lights, stirring the most innocent festive longing within me.
But the real surprise was the giant panda dressed as Santa Claus! It wore a classic red Santa hat, its round body clad in a red and white suit, sitting adorably in the 'snow.' Its blue fur, contrasting wonderfully and harmoniously with the Christmas red, was a clever touch that perfectly blended trendy elements with Western festivities. It made everyone chuckle and feel a sense of familiarity; almost every guest stopped here to capture a joyful photo.
Even more unforgettable was the warmth of the people here. The guest service attendant's smile was as warm as the morning sun. He proactively greeted me, meticulously introduced the facilities, and handled the check-in efficiently and smoothly. A warm cup of ginger tea, that unspoken care, instantly gave me the relaxing feeling of coming home after a long journey.
The room was the ultimate haven of my trip. Its design was simple yet elegant, with complete smart facilities. Every detail exuded quality. But what truly amazed me was the tenderness of the bed. The mattress offered just the right support, the duvet was light and fluffy like being enveloped by clouds, and the pillow perfectly contoured my neck. I slept soundly without dreams all night, waking up feeling refreshed and re-energized—a long-lost sensation and undoubtedly the most luxurious gift of this journey.
This stay wasn't just physical rest; it was a visual and spiritual festive celebration. I will definitely return for this unique Christmas memory and that cloud-like peaceful sleep.FromMXN2,189
5191 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.19km from downtown
The environment here is a reflection of how subpar Shenzhen's city planning is! There's construction happening all around. I asked the front desk for a quiet room, and they assured me it wouldn't be noisy. To my surprise, it truly was quiet – a miracle! The room came with a charging cable, a UK-style power outlet, a fridge, and the TV was clear and easy on the eyes, with a working remote. Even though the window was sealed, there were no strange odors in the room or hallway, thanks to scheduled air purification. The lobby takes up almost an entire floor and has a grand, historic feel to it. The nearby convenience store was also well-stocked and useful. Overall, this place is at least a full step above the glorious hotel diagonally across the street. I still have to say, Shenzhen's city planning is truly awful 👎FromMXN828
Family friendly
Very Good2606 Reviews
Longgang Center Shenzhen|28.07km from downtown
I stayed here 8 years ago and recently returned for a business trip. The hotel is still very well maintained — clean, quiet, and professionally run. It helped reduce my travel fatigue a lot.
-Room: Clean and comfortable
- Pool: Great water quality
- Gym: Spacious and well-equipped (but I didn’t get to use it this time)
- Breakfast: Tasty and exceeded expectations
Location: Convenient, though some nearby road construction required a short detour to get to restaurants
There are many lamb skewer restaurants nearby, but I didn’t have the chance to try them this time. Overall, I had a very pleasant stay and would definitely return.FromMXN1,551
Outstanding4689 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|3.95km from downtown
We had an amazing stay at the Langham. The view was incredible, check-in was very smooth and we could check-in earlier than the time. Mike was extremely helpful too! He was so kind with helping us with 4 heavy suitcases, bringing it to the car and loading it on for us. Thank you so much Mike.
The gym is quite small but it does have a variety of equipment. Both indoor and outdoor pools are lovely.
One thing I will say though…there seems to be a muggy smell in the rooms. It could’ve been the weather, I’m not sure, but it was obvious the second we stepped in our rooms. Please can you also not make the TV turn on automatically?FromMXN2,003
Outstanding6447 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.51km from downtown
Huge thanks to the VIP service department for their excellent care! They specifically arranged for our two rooms to be close together, which we really appreciated. Special shout-out to Gary! Aside from the hotel being a bit older, everything else was great. The location is super convenient, very close to the border crossing, shopping malls, and the train station. The hotel's restaurants are a big highlight, especially the buffet, with 8 different dining options. The facilities are well-maintained and don't show their 16 years of age. Today, the hotel just put up its Christmas floral decorations, which really added to the festive atmosphere. The surrounding scenery is also lovely; we enjoyed the Hong Kong mountain views during the day and the city skyline at night. We were very satisfied and would definitely choose to stay here again if we have the chance. ❤️❤️❤️FromMXN2,815
3441 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.05km from downtown
The room is spacious and the environment is lovely. You can see the Shenzhen River from the window. However, there are a few too few power outlets. The showerhead in the bathroom is fixed, so ladies can feel comfortable using it. The location is very convenient, near Luohu Port. You can find it by going through the underpass. There are many food options at the nearby Luohu Commercial City, and the hotel also has a 24-hour convenience store. The downside is that they're currently building the subway, so the road outside is a bit narrow and difficult to navigate. I'd like to commend the staff for their polite service. The gym doesn't have many facilities, but the space is large enough. Overall, it's pretty good. I'll stay here again next time I'm in Shenzhen.FromMXN897
Very Good5570 Reviews
Shenzhen Coastal City, Shenzhen Bay Control Point Shenzhen|12.47km from downtown
Had an absolutely fantastic stay at Kempinski Shenzhen. The entire experience was flawless, from the luxurious room quality and convenient location to the stunning panoramic views from my upgraded 21st-floor room.
The service, in particular, was exceptional across the board. A massive thank you to the wonderful young lady at the front desk and her manager for securing my amazing upgrade. I also must commend the housekeeping staff, who were so warm and lovely throughout my stay.
Highly recommend this hotel for both its quality and its outstanding team!FromMXN1,857
Hot spring
Good373 Reviews
Yantian (Dameisha & Xiaomeisha) Shenzhen|26.73km from downtown
The building is old outside, but the room is nice. There is a hot spring on the balcony where three people can soak together. There are two sets of kimonos in the room for taking photos. The air conditioning is not very good. 19 degrees is not very cold. The outdoor temperature was 23 that day.FromMXN932
Excellent252 Reviews
Yangmeikeng Shenzhen|48.68km from downtown
This guesthouse stay was absolutely amazing! From the moment I stepped in, I was captivated by its exquisite design. The interior decor is simple yet stylish, with every corner thoughtfully arranged and decorative items that show a real artistic touch. The outdoor courtyard is also fantastic, with white archways, lush greenery, and a sparkling pool. When the lights come on at night, the ambiance is incredible, making you feel like you're in a romantic resort. The comfort level was beyond words; the bedding in the room was incredibly soft and felt great against the skin – lying on it was like being wrapped in a cloud, and I slept soundly until I woke up naturally. The amenities were also complete, convenient to use, and felt high-quality. The bar in the common area had a really chic design; sitting on a high stool with a drink was incredibly relaxing. And the scenery was simply stunning! The large window in the room was like a 'picture frame.' During the day, you could see green trees, distant mountains, and water under blue skies and white clouds, offering a wide-open view that instantly brightened my mood. In the evening, the sunset glow spilled in, painting the sky a warm yellow – it was so beautiful I couldn't tear my eyes away. Any photo taken looked like a postcard. The hygiene was also very reassuring; the furniture and bathroom in the room were spotless, without a speck of dust, and the bedding and towels smelled fresh. You could really feel the guesthouse's strict attention to hygiene, making for a very comfortable and worry-free stay.FromMXN976
Outstanding656 Reviews
Yantian (Dameisha & Xiaomeisha) Shenzhen|26.52km from downtown
This guesthouse is nestled in a tranquil mountain forest, yet it's very conveniently located, with easy access to the subway station. The surrounding greenery is exceptional, and the air is incredibly fresh. Just sitting quietly on the balcony, you can feel your whole body relax. The hosts were incredibly attentive and kind to us, offering a warm and personal service unlike the more rigid experience you might find in a traditional hotel. We felt a genuine sense of hospitality. We also received a complimentary Chinese breakfast upon check-in, which was more than enough for one person. The room was spotlessly clean and tidy, and the balcony was huge. Overlooking the mountains and the sea from such a place is simply idyllic – the blend of mountains and water truly creates a breathtaking landscape. I highly recommend everyone to come and stay here for a relaxing night when they have some free time; it's just so comfortable. There's also a swimming pool in the garden, and you can even enjoy free hot springs at night. The value for money is outstanding, especially for just a few hundred yuan. We were given fruit upon arrival to help soothe travel fatigue, and even received a souvenir when we checked out, which was a very thoughtful touch.FromMXN981
Very Good4040 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.09km from downtown
Due to work, I extended my stay for another night. It was super convenient that Stella at the front desk helped update my room card, and I also saw my old friend, Supervisor Mamara, who is always so kind. My original room was particularly smooth, and room service was prompt, tidying up the room without disturbing my work or rest! I was out entertaining a lot this time, so I didn't get a chance to enjoy a drink at the hotel, but I still think their wine selection is excellent. They even had a Cote du Rhône, a wine I used to really like when I lived in Switzerland – highly recommend it! They were also very accommodating with a late checkout until 2 PM. And since I used a card sleeve, I didn't even need to return the room card when checking out, which was even more convenient! Looking forward to coming back next time!FromMXN2,958
Very Good2592 Reviews
Lotus Hill/Plum Forest Shenzhen|1.95km from downtown
Guest Room Experience: The rooms feature a natural wood, white, and other earthy color palette, with exquisite yet minimalist decor, giving them a very Muji-esque feel. The bedding and toiletries are Muji's own brand, and they feel very comfortable to the touch. The room also includes unique items like a wall-mounted CD player, creating a wonderful ambiance. Breakfast was decent. The hotel is conveniently located in the UpperHills shopping center, offering easy access to a wide variety of shopping and dining options nearby.FromMXN2,751
Gym
Very Good6699 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.68km from downtown
My stay here was truly excellent. First off, the hotel's location is superb; it's just a five-minute walk to the subway station, with plenty of restaurants and convenience stores nearby, making it incredibly convenient for both travel and daily needs. The front desk service was professional and efficient, handling check-in swiftly and even proactively upgrading my room, which was a thoughtful touch. Furthermore, the lobby was already decorated for Christmas, creating a warm, festive atmosphere without being overly noisy – just the right touch for the holiday season.
The room itself was clean and bright with an expansive view. The bedding was comfortable, and the bathroom facilities were quite new with a stable hot water supply, making for an overall satisfactory stay. The WiFi signal was strong and stable with smooth speeds, making it effortless to handle work emails and video conferences. The soundproofing was excellent, ensuring a quiet sleeping environment and ample rest. Security measures were also impressive; you needed a key card to access your floor, and even food deliveries were handled by robots.
The breakfast offered a wide variety of fresh ingredients, with a balanced selection of both Western and Chinese options. The service was prompt and well-organized, perfect for business travelers with fast-paced schedules. Whether for a business trip or a leisure stay, this hotel provides a high-value experience. I would highly recommend it to travelers who prioritize efficiency and comfort, and I will certainly choose to stay here again on my next visit.FromMXN1,129
Outstanding10727 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.94km from downtown
The surroundings are very lively. The hotel itself is very clean and well-maintained. When I first checked in, I found the lighting to be a bit dim, but the hotel immediately offered to switch my room. Later, I thought that warmer lighting is better for sleep, so I decided to stay. The hotel then sent over complimentary fruit and dessert as a gesture of apology. The service was incredibly thoughtful, and I will definitely choose to stay here again next time.FromMXN2,069
Outstanding6715 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.08km from downtown
We really liked the hotel. Stayed two nights with my brother we were visiting Shenzhen and honestly after staying in many hotels in China where you see the very edited pictures this one was a nice surprise. Very clean and new. Would definitely stay here again. When checking in they were so kind and gave us an upgrade. Do stay :)FromMXN787
Outstanding5209 Reviews
Huaqiangbei Area Shenzhen|2.89km from downtown
The hotel boasts a beautiful environment, and it's clear from my frequent stays that they're continuously upgrading and renovating. The hotel's guest manager, Xiao Teng, is lovely, kind-hearted, and provides incredibly thoughtful service. She meticulously records all my requests and details, which is truly attentive and shows great consideration for guests.
The hotel lobby has already started setting up Christmas decorations, creating a wonderful atmosphere. In the morning, I even saw Xiao Teng with a cart selling freshly baked sweet potatoes. She greeted us very warmly, offered my husband and me two sweet potatoes, and thoughtfully poured two cups of hot coffee ☕. She even gave us two wet wipes, anticipating that we might get our hands dirty – super considerate! Her excellent service truly enhanced our experience.
I'll definitely be back for another stay if I get the chance!FromMXN1,438
Outstanding4989 Reviews
Shenzhen Bao'an International Airport and Fuyong Shenzhen|26.4km from downtown
The room was very clean and spacious. It was easy to find the hotel without even needing to leave the terminal. The breakfast buffet offered a wide variety of Chinese and Western dishes, and they all tasted quite good. There were also plenty of beverage options, including coffee, milk, and various juices. I was very satisfied with both the food and my stay. Although I could hear planes taking off, it was acceptable for me and didn't significantly affect my rest. I would choose to stay here again if needed in the future.FromMXN1,579
Swimming pool
Outstanding4807 Reviews
Shenzhen Bao'an International Airport and Fuyong Shenzhen|26.69km from downtown
Facilities: The hotel facilities are very complete.
Cleanliness: It was very clean.
Environment: The environment was surprisingly pleasant. I even saw some nice scenery from the hotel's rooftop garden. It's quite a unique view for such a busy place as Shenzhen Airport.
Service: The hotel service was excellent. For passengers flying, they even offer the convenient service of going through first-class security. The express check-out point is right on the way to the airport terminal, so you don't have to go back to the front desk, which is very thoughtful.
Among airport hotels, this Hyatt at Shenzhen Bao'an Airport is truly well-designed. The first-class security and fast check-out are both very useful.
Upon entering the room, there's a very special design: the hotel, knowing it's close to the airport runway, was clearly concerned about disturbing guests' sleep. Inside the outer window of the guest room, there's another floor-to-ceiling door. I tried it myself, and opening and closing this window/door makes a huge difference in noise perception. Being able to sleep peacefully without noise at an airport hotel felt pretty good.FromMXN1,788
Outstanding6700 Reviews
Shekou Area (Nanshan District) Shenzhen|16.19km from downtown
100 points for being pet-friendly! I stayed in a suite alone with my mischievous dog, carrying a bunch of luggage and keeping my dog on a leash. I even brought a crate to avoid causing any cleaning difficulties for the hotel. Throughout my stay, the concierge and housekeeping staff were incredibly enthusiastic and offered tremendous help. Both the housekeeping and luggage-handling concierge staff were very friendly towards my dog. The hotel environment is excellent, with a large lawn in the South Wing and plenty of trash cans along the way, making it easy to dispose of pet waste immediately. This truly is Shenzhen's number one pet-friendly hotel.
However, it's a shame the front desk service needs improvement. I was waiting to check out with my dog. One front desk agent was assisting a guest, while another was on the phone complaining to someone about how busy they were and needing to quickly resolve some technical issue. I waited patiently in front of the velvet rope, expecting the agent to finish her call. Soon after, a third front desk agent, dressed in a uniform that suggested she might be a supervisor, appeared. None of the three agents even glanced in my direction. Suddenly, a woman cut in front of me to approach the third agent, and she was immediately assisted! Not one of the three agents bothered to look up at me. For a five-star hotel, shouldn't the front desk staff pay attention to the queue? I had to loudly point out that I was here first, and to my disbelief, they still served the line-cutter before attending to me. The concierge and housekeeping had provided such a satisfying experience, only for it to be ruined by the cold reception at check-out. This hotel's front desk clearly hasn't received the training expected of a five-star establishment. My friend even joked that my dog was too quiet, and maybe next time, if she barked wildly at the front desk, someone would finally pay attention to us.FromMXN2,256
Very Good9332 Reviews
Overseas Chinese Town Shenzhen|7.6km from downtown
We recently stayed at the Intercontinental Shenzhen with our family and were very pleased! The rooms were clean and comfortable and the staff was very polite. The kid loved the pool and the views from the window. The breakfast buffet exceeded all our expectations! A vast selection of European and Asian dishes, fresh pastries, and great coffee. Every family member found something to their taste, which is very important to us. Thank you for the hospitality! We highly recommend it for a trip to Shenzhen with family.FromMXN2,110
Outstanding5552 Reviews
The MIXC Shenzhen and KK100 Shenzhen|4.96km from downtown
The bathroom mirror is gorgeous, haha, perfect for taking photos!
**Ambiance:** Very strong Christmas vibe, beautifully decorated. The ground floor also has Christmas decorations.
**Service:** Both the aunties and the front desk staff were very polite.
**Cleanliness:** Clean and tidy, pretty good.FromMXN3,574
Very Good6211 Reviews
Overseas Chinese Town Shenzhen|8.42km from downtown
Stayed for two nights, here's my review!
First, the pros:
1. The location is absolutely unbeatable! The hotel has direct access to Yitian Holiday Plaza, and you're right at the mall and subway downstairs. It's a 5-minute walk to Window of the World/Happy Valley, which saves so much energy when you're taking kids on rides. Plus, you can watch the fireworks display from your room's balcony at night – my kids were screaming with excitement!
2. The service deserves a big thumbs-up!
3. Little perks: They restock 6 glass bottles of mineral water in the room daily. The turndown service leaves little bear cookies that are quite tasty, and breakfast goes until 11 AM, which is great for late sleepers!
Now for a couple of complaints:
1. The facilities are definitely showing their age… The carpet edges are a bit frayed, and the bathtub drains a bit slowly, but the bedding is truly comfortable! Westin’s signature 'Heavenly Bed' lives up to its name – I was asleep in seconds.
2. Soundproofing is so-so. We stayed on the Window of the World side, and the park announcements during the day plus traffic noise at night were a bit loud. Light sleepers should request a room in the annex facing the mall.
3. Breakfast during peak hours means a scramble for seats! It gets super crowded after 9 AM, and the sausages were still half-frozen… I recommend going before 8:30 AM or just heading downstairs to the mall for dim sum – more options and cheaper too!
Summary:
It might be old, but the location and service are fantastic! Especially for families with kids visiting the amusement parks, for just over 1000 yuan, being able to go back to the hotel and relax whenever you want – what more could you ask for? I'll definitely choose this place again next time!FromMXN1,548
Breakfast
Good1804 Reviews
Shekou Area (Nanshan District) Shenzhen|16.3km from downtown
The hotel is located about 500 meters from the subway entrance, making transportation super convenient. There are also many dining and shopping options nearby, which is simply a perfect choice for tourists. The service is impeccable. I'd especially like to commend Xiao Ying at the front desk for her warm service. Every time I encountered a staff member, they would greet me with a smile, which felt very welcoming. I must specifically praise their mattress and pillows; they are just right in firmness, ensuring a dreamless sleep until morning. This is the greatest blessing for frequent business travelers.FromMXN948
Good3694 Reviews
Science and Technology Park Shenzhen|13.43km from downtown
Overall, it is a nice hotel. It is good they provide flip flops for the pool. However, we took them off before going into the pool. Around noon, the lifeguard asked everyone to get out of the water (I guess it was their lunchtime?). The lifeguard was near the edge waiting for us and clearly saw that my flip flops were missing and it was likely that other guest took mine. The floor tiles were dangerous hot from the sun and he clearly heard me in distress. Yet, he did nothing to help! I guess his lunch time is more important than the guests' well-being! Swimming cap is compulsory. They charge USD5!!!FromMXN1,027
Outstanding2274 Reviews
Shatoujiao and Chung Ying Street Shenzhen|18.49km from downtown
Negative Feedback:
1. The room had a strong musty smell. They brought an air purifier and sprayed air freshener throughout the room, but it barely made a difference. I initially thought it was because the AC wasn't on, but turning it on didn't help. I informed the front desk at 9:30 PM on the night of check-in, and they came up to try and resolve it. I also mentioned it again at check-out.
2. The bathtub in the room was dirty, so I didn't dare use it for a bath. I informed the front desk and showed them pictures at check-out. (See image 1).
3. There was an issue with the carpet in the room; parts of it were sunken. I noticed it just before check-out, with a circular indentation near the chair leg. I forgot to mention it to the front desk when checking out. (See image 2).
Positive Feedback:
The breakfast was varied, the view was excellent, the service was warm and attentive, and the details were decent. (See images 3-4).FromMXN2,302
Outstanding3382 Reviews
Huanggang Port and Futian Port Shenzhen|3.51km from downtown
The hotel has a great location, very close to Futian Port, making customs clearance super convenient. Futian Mangrove Ecological Park is also nearby, which is perfect for a post-breakfast stroll. The front desk staff, especially one young lady, was incredibly helpful and patient; she gave very detailed directions to the ecological park. The breakfast in the restaurant was also excellent. The room itself was spacious with a good view, offering a distant glimpse of Hong Kong and Shenzhen Bay's inner sea. The bedding was clean and tidy, and all toiletries were provided. Plus, having a washer-dryer combo in the room made it excellent value for money, especially when traveling with elderly family members and children.FromMXN1,617
Outstanding6443 Reviews
Huaqiangbei Area Shenzhen|2.16km from downtown
Excellent Stay as Always!
Skytel is always my first choice in Futian, Shenzhen — especially for its convenient location near Huaqiangbei Electronics Market. I’ve been staying here regularly for the past two years, and every visit feels just as comfortable and pleasant as the first.
From the welcoming reception to the clean and well-maintained rooms, everything about this hotel makes the stay enjoyable and satisfying.
A special thanks to Ms. Anna at the reception — her warm hospitality and continuous support with local information and arrangements always make my stay smoother and more delightful. Truly appreciate her professionalism and kindness.
Highly recommended for both business and leisure travelers!FromMXN940
Xi'an North Railway Station (西安北站)
Source: Wikipedia
- Location: Yuanshuo Road, Weiyang District, Xi'an, Shan'xi Province, China
- Platforms: 34
Connected public transportation:
- Subway: Line 2, transfer to Line 1, Line 4, Line 14
- Bus: 108, 263, 264, 265, 266, 268, 269, 270, 271, and more
Attractions around:
- Terracotta Army (兵马俑): About 40 minutes by bus
- Bell Tower and Drum Tower (钟楼和鼓楼): Around 20 minutes by taxi or metro
Popular hotels in Xi'an
5 star
Excellent9221 Reviews
Zhonggulou Square (Downtown) Xi'an|0.3km from downtown
This was our family of five's first trip to Xi'an, and we booked this Novotel near the Bell Tower on Trip.com. Having stayed at many Novotels in various cities, we decided to stick with a familiar brand. Our stay completely exceeded our expectations! The location is absolutely fantastic, right in the heart of a bustling commercial area, with a subway entrance directly outside – making it incredibly convenient to get anywhere. The hotel rooms, ambiance, and service were all as excellent as we'd hoped. A very polite young lady at the front desk (whose name I didn't catch) provided exceptional service, truly impressive! Oh, and the breakfast spread was a highlight for me, offering a wide variety of both Western and Chinese dishes. The freshly ground coffee was also a nice touch 👍FromMXN871
Excellent12677 Reviews
Beiguan/Longshou District Xi'an|3.5km from downtown
I had read some reviews beforehand saying the hotel had been around for a while, so I didn't have high expectations. Luckily, a related department contacted me in advance, sending the hotel's location and other relevant information, which was very thoughtful and made a great first impression.
Staying for three nights, I kept thinking how glad I was to have booked this hotel. I've already recommended it to friends planning to visit Xi'an.
I stayed in an executive room. Although I didn't get an upgrade, the room was spacious and very nice. The breakfast and executive lounge were great, especially the Roujiamo (Chinese hamburger) and Yangrou Paomo (pita bread soaked in lamb soup) at breakfast – they were absolutely delicious! I had to have them every day. There were also plenty of Western options, which was excellent.
Later, the hotel provided complimentary fruit and a late check-out.
The swimming pool and gym are also a big plus.
Oh, and the Longshouyuan subway station, Exit B, is right downstairs, making travel incredibly convenient. There's also the super lively Longshouyuan Night Market nearby with tons of delicious food.FromMXN935
Outstanding1215 Reviews
Zhonggulou Square (Downtown) Xi'an|1.3km from downtown
This charming courtyard-style hotel is located near the People's Building and offers a very comfortable stay. The staff were incredibly friendly and welcoming, proactively helping us with our luggage and even upgrading our room. Breakfast offered a generous selection and was absolutely delicious. The hotel boasts an excellent location, being very close to the subway station; Wulukou Station is just a 5-minute walk away.FromMXN1,040
Very Good2568 Reviews
Nanmen Square (Downtown) Xi'an|1.19km from downtown
Facilities: The room facilities are complete, neat, and comfortable.
Hygiene: Clean, tidy, and comfortable.
Environment: Located at Yongning Gate with a view from the window. It's a convenient 30-minute walk to the Bell and Drum Tower and the imitation ancient food street.
Service: The front desk staff are very professional, the room service responds promptly, and the restaurant service is warm and attentive.FromMXN848
Outstanding6248 Reviews
Zhonggulou Square (Downtown) Xi'an|0.64km from downtown
Service is great 👍🏻: there is pear tea and mint candy thoughtfully placed at the lobby. There is also afternoon tea with some fruits and cakes.
I was a little disappointed because I thought this was a 5 star hotel just renovated 5 years ago, yet the room looked quite old with a big crack and stains on the toilet counter top. Room decor also looked dated, old and definitely what I expected from a 5 star hotel. Location is 不三不四: albeit it's walking distance from metro stations, Muslim quarters, bell and drum towers, everything is minimally ＞10 mins walk. Gym is small and open only during prime touring hours from 830 - 2200, which limited our ability to use.FromMXN953
Business travel
Very Good2883 Reviews
Zhonggulou Square (Downtown) Xi'an|0.24km from downtown
This is a fantastic hotel! My girlfriend and I traveled during the off-season, and after considering transportation, location, and nearby attractions, we chose this place. Our overall experience was very satisfying. The room had excellent natural light, making it bright and comfortable. The hotel facilities were comprehensive, and the room even had a humidifier, which was great for avoiding dryness in winter. The housekeeping staff were also very friendly and greeted us warmly. I especially want to commend the front desk; their service was incredibly thoughtful and heartwarming. Since we arrived in the evening, my girlfriend casually mentioned how cold it was outside during check-in, and the front desk staff thoughtfully gave us hand warmers and even some local beverages. We were genuinely touched by their kindness. The breakfast looked very rich and varied, but we wanted to try some local specialties, so we didn't get a chance to taste it. A big thank you again to the front desk for their attentive service. This is truly a hidden gem of a hotel that I highly recommend!FromMXN774
Very Good2800 Reviews
Zhonggulou Square (Downtown) Xi'an|0.24km from downtown
The hotel staff was able to upgrade my room to a window room for an extra 99CNY. The rooms are large and spacious, there is laundry in the building and a small gym. The location is perfectly central to the city- I walked almost everywhere. My favorite part of the room was the small table where I could eat or drink tea (pictured below) and the modern stylish decorations in the room (pictured below, artwork).FromMXN521
Good7778 Reviews
Zhonggulou Square (Downtown) Xi'an|0.66km from downtown
Staying at the Ramada by Wyndham Xi'an Bell Tower (Zhonglou Store) during my Xi'an trip was a great choice. The hotel's central location in Xi'an makes it incredibly convenient for transportation, dining, and sightseeing. It's a short walk to the Bell and Drum Towers and the Muslim Quarter, making it an excellent option for travelers.FromMXN337
Excellent4593 Reviews
Zhonggulou Square (Downtown) Xi'an|0.62km from downtown
I've previously stayed at Mercure hotels in other cities and always had excellent experiences, so when we found one near the Bell Tower in Xi'an, we didn't hesitate to book it. We were traveling with our child for a competition, so we initially stayed for 2 nights, then returned for another 3 nights after the competition. The hotel's service is truly exceptional and thoughtful; they even provide complimentary bottled water at every elevator landing, which is incredibly convenient for grabbing a bottle or two before heading out. We also received complimentary breakfast due to a longer-than-expected wait during check-in. The breakfast was very substantial, served until 10 AM on weekdays and extended to 11 AM on weekends. There's a gym and a laundry room on the first floor, and this Xi'an location even offers Hanfu experience bookings, which is unique! The complimentary airport pickup service is another fantastic perk! We booked a spacious room, over 40 square meters, and our entire stay here was incredibly comfortable. Finally, just a minor suggestion: it would be great if the shower area had an extra shelf, as it was a bit inconvenient to place toiletries while showering. Overall, it was truly a wonderful stay!FromMXN789
Excellent5753 Reviews
Qujiang Exhibition Area Xi'an|7.23km from downtown
Choosing this hotel for my trip was such a therapeutic experience! From the moment I stepped into the lobby, I was completely charmed. The warm lighting paired with the minimalist yet high-quality decor created an incredible ambiance, and there was even a faint, pleasant fragrance in the air. The front desk service was efficient and enthusiastic; they proactively helped me with my luggage, and check-in took no more than 5 minutes. They also thoughtfully informed me about nearby parking and popular photo spots – super considerate!
The room was even more delightful than the pictures! I was immediately impressed by how clean and tidy everything was. The floors gleamed, and the bedding was fluffy and soft; lying down felt like sinking into a cloud, instantly melting away the fatigue from my late-night journey. The dry and wet separation in the bathroom was excellent, hot water came out instantly and had a stable temperature, and the toiletries had a subtle herbal scent and felt just as luxurious as high-end brands. The biggest surprise, and a detail-lover's dream, was the thoughtful touches: USB charging ports by the bed, an eye-friendly desk lamp, and even dust bags and an ironing board thoughtfully provided in the closet!FromMXN1,354
Family friendly
Excellent5027 Reviews
Zhonggulou Square (Downtown) Xi'an|1.85km from downtown
The hotel boasts a grand and opulent lobby. The rooms are spacious and bright, and the facilities are quite decent. It's conveniently located, just a 5-6 minute walk from Yongxingfang and about a 10-minute walk to the City Wall. At night, the City Wall is brilliantly lit, presenting a dazzling spectacle. Currently, it's not overly crowded, and you can even catch performances there, which makes for a very enjoyable experience. The hotel staff are proactive and welcoming, and the breakfast offers a wide variety of options that taste quite good.FromMXN1,267
Outstanding11768 Reviews
Qujiang Exhibition Area Xi'an|5.15km from downtown
The location is absolutely unbeatable! Datang Everbright City is right downstairs. I stayed in Xi'an for four days; the first two nights were at the Ritz, and for the latter two, I chose the Westin because I wanted to experience Hanfu makeup and styling nearby. When checking in, I specifically requested a quiet room, and they gave me one facing the inner courtyard, which was very peaceful and beautiful. A big thank you to Candy! Comparing the two hotels, the Ritz clearly has a newer and more modern decor. The Westin feels a bit dated and has more of a traditional Chinese style. Due to time constraints, I didn't get a chance to use the complimentary museum tickets. This hotel is a great choice if you want to explore and take photos in Datang Everbright City at night.FromMXN1,752
Good2842 Reviews
Zhonggulou Square (Downtown) Xi'an|0.44km from downtown
The location is great, and the place is clean and tidy. The service is excellent, definitely worth a stay. If you're a fan of Roujiamo (Chinese-style burger), it's even more convenient as there's a shop right downstairs. The restaurant downstairs is also affordable and good value for money.FromMXN335
Good596 Reviews
Datang West Market/West Xi'an Xi'an|3.88km from downtown
Opened in 2012, the facilities are a bit old, the bedding is very average, but there are also highlights, smart toilet, smart gauze curtain, strong Chinese style and simple atmosphere. The service is very average, the concierge is also very poor and has no service awareness. There were some problems during the check-in process, but fortunately their manager (forgot to ask the name) solved them in time. They sent welcome fruits and breakfast. Thank you, but the front desk service really needs to be improved.FromMXN894
Very Good311 Reviews
Zhonggulou Square (Downtown) Xi'an|1.3km from downtown
This is an interesting hotel within the Renmin Square precinct. It is not actually a 'people's square' in the conventional sense but an official precinct of grand sandstone and marble buildings erected in 1957. The buildings are majestic but the interiors are a little dated and tired. Our rooms were well furnished with very comfortable beds, well-functioning heating, air conditioning and bathrooms. Reception staff were very friendly and helpful, and assisted us with tourist information and transport. Breakfasts were good with a reasonable variety of dishes. Rooms were suitable serviced each day. I liked the quiet atmosphere of this hotel, its landscaped surroundings, and its close proximity to the CBD. It took us 20 minutes to walk to the Bell Tower and 30 minutes to the ancient city wall. Some of the staff spoke fluent English which was very helpful. We would definitely stay here again.FromMXN805
Hot spring
Excellent1465 Reviews
Lintong Terra-Cotta Warriors Tourist Zone Xi'an|26.03km from downtown
## Environment
- **Beautiful Garden Landscape**: The hotel is designed in a Chinese garden style, with winding paths leading to picturesque scenes at every turn. There are over 50 hot spring pools of various sizes, surrounded by lush greenery, giving it the feel of an imperial garden and providing guests with a delightful soaking experience.
- **Clean and Tidy**: The overall environment is clean, and the hot spring water is crystal clear. It's rare to find such high cleanliness in outdoor hot springs. The resting areas, steam room, and children's playground are also very well-maintained.
## Facilities
- **Wide Variety of Hot Spring Pools**: There are over 50 indoor and outdoor hot spring pools, including various medicinal herb pools. The medicinal herbs are freshly brewed daily, catering to guests' diverse wellness needs.
- **Comprehensive Supporting Facilities**: The second floor features dedicated resting areas.FromMXN1,012
Excellent1976 Reviews
Lintong Terra-Cotta Warriors Tourist Zone Xi'an|26.82km from downtown
I booked a package deal for nearly 2000 per night. The hotel is located within the Huaqing Palace scenic area. Overall, I was very satisfied with my trip. Everything was excellent, except for the slightly dim lighting in the room. The hotel's service, in particular, was outstanding – from helping with luggage upon arrival to assisting with questions, whether through staff or managers, and even the restaurant service – it all made for a very comfortable experience. I highly recommend staying at this hotel if you're visiting Huaqing Palace. If I return, I'll definitely stay here again, hoping the service quality remains as good as this time.
The package included handicrafts, the 'Song of Everlasting Sorrow' performance, a photoshoot, and unlimited access to Huaqing Palace, all of which were great. It's a pity I didn't get a chance to use the hot springs.
Breakfast was plentiful, with fresh ingredients, and everything was presented cleanly and neatly.
Huaqing Palace itself is lovely, with beautiful scenery, and well worth a visit. The 'Song of Everlasting Sorrow' performance at night in the scenic area is definitely worth it!FromMXN3,819
Excellent2312 Reviews
Lintong Terra-Cotta Warriors Tourist Zone Xi'an|23.93km from downtown
The Willow Hotel is located in the heart of Lintong District, close to several tourist attractions, such as the famous Terracotta Warriors and Huaqing Hot Springs. These historical sites are easily accessible by foot or car. The hotel's exterior design is modern and distinctive, while the interior decoration combines traditional and modern elements to create a warm and peaceful atmosphere. The lobby is spacious and bright, with beautiful decorations, making you feel at home as soon as you enter. The room you stayed in was very spacious and furnished in a comfortable and elegant manner. The bed was soft and the sheets were clean, which ensured a good night's sleep. The facilities in the room were complete, including high-speed Wi-Fi and a mini bar, which met all my needs. The hotel staff Kang Zhuo and Huang Dong were very friendly and professional in their service attitude. From the front desk reception to the room attendant Liu Ernv, every employee tried their best to ensure that my stay was as perfect as possible. The hotel's restaurant offers a variety of breakfast options, from traditional Chinese breakfast to Western pastries. The food is fresh and tastes wonderful, providing a vibrant start to my day. The Willow Hotel Lintong is undoubtedly the best choice for my trip. Whether it is a business trip or a leisure trip, this is an ideal place to stay. I highly recommend it to friends who plan to visit Lintong. I believe you will leave beautiful memories here like me.FromMXN899
Good146 Reviews
Qinling Wildlife Park Xi'an|27.96km from downtown
As soon as we stepped into the lobby, the warm service from the front desk staff instantly washed away our travel fatigue. The room window opened to a cascading mountain view. In the evening, wrapped in a towel, we soaked in the hot springs, watching the sunset gradually change colors. The day's worries were completely washed away by the heat.
The hot spring area was even more delightful: the herbal medicine pool exuded a subtle mugwort fragrance, leaving you feeling refreshed. The rose pool was filled with floating petals, creating a romantic photo filter. There was also a heated paddling pool designed specifically for children, perfect for families with children. Most thoughtfully, the staff were always available by the pool to offer hot towels and ginger tea, a touch of care hidden in every detail.
The dining experience also didn't disappoint, with a rich breakfast buffet and convenient light meals for lunch and dinner. The front desk even gave us a souvenir upon departure, a warm touch that lasted from check-in to departure.
If you're looking for a place to slow down and relax, this is the place to go. I'll be back soon!FromMXN1,001
Excellent846 Reviews
The Fengdong New City Xi'an|19.37km from downtown
The environment is very good, suitable for weekend healing, very relaxing, and I slept well and relaxed after taking a hot spring bath. The service attitude is good, and the water is drained and heated in a timely manner. There are staff tidying up the flowers and trees outside the hot spring pool, which lacks a sense of security.FromMXN1,303
Gym
930 Reviews
Xijing Hospital/Kangfu Road Xi'an|4.2km from downtown
The room is clean and service is good. We chose a bigger room but I think a normal size room is good enough. More important is the ventilation and air conditioning issue. There is always a little different smell or odor of air especially when rooms nearby is smoking. Different taste of smell of smokes comes into the room from air conditioning ventilation or through the gap I think. I cannot sleep well because I am a non smoker. For 5 nights I am inhaling a mini version of second hand smoke when sleeping, but after a few days my sense of smell is numb of the odor!FromMXN414
Outstanding2456 Reviews
Zhonggulou Square (Downtown) Xi'an|0.48km from downtown
The hotel's location is absolutely perfect! It's super close to the Xi'an Bell Tower, and a mere 300-meter walk to the Muslim Quarter, surrounded by countless halal food options – it's a paradise for Muslim travelers.
Our room's bed was incredibly comfortable, and the hotel even offered hot tea at the front desk – these thoughtful little details were fantastic!
The staff were all friendly and helpful, making our stay even more enjoyable.
Next time we're in Xi'an, we'll definitely choose to stay at this hotel again.FromMXN582
Excellent9717 Reviews
Qujiang Exhibition Area Xi'an|7.91km from downtown
W Hotel Xi'an · A truly fantastic 5-star experience, book with your eyes closed!
**① Room**
I booked a Wonderful room, and it felt closer to 60 sqm – super spacious! It had a separate entryway, walk-in closet, a bathroom with a dry/wet separation, a small living area, and the main bedroom. The space utilization was incredibly comfortable. The floor-to-ceiling windows offered a direct view of Qujiang Pool, and at night, you could see the entire expanse of lights on the opposite bank (though you couldn't see the Big Wild Goose Pagoda, the night view was still absolutely stunning). W's signature cloud bed and lemongrass scented toiletries made for such a comfortable stay; I slept until I naturally woke up.
**② Service**
Whatever/Whenever isn't just a slogan! I was half an hour late, and the front desk directly upgraded me to a high-floor lake-view room for free. In the middle of the night, I craved some snacks, and hot steamed dumplings + cold noodles were delivered in 20 minutes. Upon check-out, they even gave me osmanthus cake as a souvenir. I felt incredibly pampered throughout the entire stay; the attention to service details was perfect.
**③ Breakfast**
The variety was exceptionally rich! There were Chinese, Western, and Japanese options, but the local Shaanxi specialty section was even more appealing – freshly pulled biangbiang noodles, lamb paomo, roujiamo, zenggao, hulutang, and gaga tang were all available. There was also a live egg station, fresh fruit, and a bakery section. I ate until I was stuffed every day.
**④ Location & Transportation**
It's right by Qujiang Pool, offering a quiet yet upscale environment. It takes about 15 minutes by taxi to get to the Big Wild Goose Pagoda and Datang Everbright City. The Big Wild Goose Pagoda station on Metro Line 3/4 is about a 10-minute walk away, and it's also very close to the Muslim Quarter, Bell and Drum Towers, and the City Wall, making getting around completely effortless.
**⑤ Other**
I booked this stay through Trip.com, and the entire process was incredibly smooth. The pre-communication, invoicing, and points were all handled very well. Huge thanks to the Trip.com team!FromMXN2,777
Very Good1694 Reviews
Zhonggulou Square (Downtown) Xi'an|2.22km from downtown
Great hotel close to Xi'An station (not Xi'An Bei where the high-speeds go). The rooms were very spacious and comfortable and the staff were very effective with understanding all my requirements. The breakfast was brilliant too with a wide variety of choices.FromMXN516
Very Good4670 Reviews
Lijaicun Saige Computer Mall Xi'an|4.43km from downtown
Five-star hotel, excellent facilities, high-end dining, many choices, clean rooms, and timely cleaning. Ms. Wenli, the front desk customer service, was enthusiastic to help find lost items. Since I had checked out and left Xi'an, she took the initiative to contact me to return my lost personal belongings. She was very thoughtful and heartwarming. Thank you. I will go to this city again next month and hope to stay here again if I have the chance.FromMXN848
Swimming pool
Excellent1178 Reviews
Zhonggulou Square (Downtown) Xi'an|1.24km from downtown
We stayed for two nights, on the 16th and 17th. On the 15th, I received a call from the hotel asking about our room preferences. I requested a room with a good view, non-smoking, and quiet. When we checked in, the staff assigned us room 213. This was the lowest floor I've ever stayed on in a hotel, and it was room number 13! I was surprised that the hotel actually had a room 13! How could an international hotel like this assign room 13 to a foreigner? During afternoon tea that day, besides my husband, myself, and an Asian mother and daughter, all the other guests were foreigners. This made me realize even more why I was so unlucky to get room 13! This hotel has such a unique room number 13, and they treat their own compatriots differently from foreigners!
However, the smart toilet in room 13 was broken. It wouldn't automatically lift the lid or flush when you stood in front of it. What was even more unbearable was that as soon as you sat on it, the toilet would make a loud gurgling sound and automatically spray water on your backside. We tried it twice, and it happened both times. Also, the light switch was malfunctioning and didn't work. As a result, our room was changed to room 206.
Neither room 13 nor room 06 had a French garden view; you could only see trees outside the window. Room 06 overlooked a concrete platform. I stayed during the off-season, and there were only a handful of guests at both afternoon tea and breakfast. Even during the peak breakfast time at 8 AM, there were only four tables with no more than ten guests. In such an off-season, why couldn't they offer us a higher floor with a better view? The male butler from the hotel called in advance on the 15th to ask about my room preferences; wasn't that just being insincere and fake?
The staff's service level was inconsistent. Two female servers at afternoon tea and breakfast simply didn't observe guests' needs. The slim, tall female server in the afternoon tea restaurant had an ice-cold expression and no proactive service awareness. One female server in the breakfast restaurant looked like she hadn't woken up yet, with messy hair, no makeup, and ill-fitting work clothes, completely lacking the demeanor of a star-rated hotel employee. More importantly, this server didn't proactively observe guests' tables. Every time, we had to call her to take away the empty plates. Even more exaggerated, when she took away empty plates, she wouldn't simultaneously take away empty cups, nor would she think to ask.
Let's talk about the problems with the breakfast restaurant: First, the flowers on the dining tables were fake! For a 'diamond-level' hotel like this, how can they put fake flowers on the tables? If they want to save costs, there are many ways: place some air plants or soilless succulents, or even small, easy-to-care-for plants. Anything real would be more tasteful than these fake ones. Regardless, a 'diamond-level' hotel should not have fake flowers on its dining tables. This is disrespectful to guests. Second, there was a wide variety of bread, but no chain-type toaster to heat the bread. This is usually a staple at the bread station in five-star hotels. Yet, at this 'super five-star' hotel, you can only eat cold bread for breakfast. Third, the restaurant only provided toothpicks, not dental floss sticks. Nowadays, even very ordinary restaurants offer dental floss sticks. A 'diamond-level' hotel like this should provide guests with dental floss sticks, and ideally, toothpick brushes.
Additionally, the steps in the bathrooms of both room 13 and room 06 were damaged. In room 13, the hotel actually used cheap, uneven gray adhesive corner guards, which looked very out of place and clashed with the exquisite French decor. They should have used brass stair nosings!
During my two-day stay at the hotel, Ms. Doris Du's kindness, politeness, proactive work attitude, and professional image left a very good impression on me. After we checked in and received our key, she led us to our room. She first gave us a tour of the hotel and introduced its history. On the day we checked out, she happened to be on duty at the front desk. She was the only staff member at the hotel who immediately stood up to greet guests upon seeing them! The only one! This small professional gesture of hers was like the first ray of sunshine in the morning, warming my heart!
Recalling my check-in, there was a male and female staff member at the front desk. They did not stand up to greet us when guests checked in. When we received our room cards and got up to leave, they remained seated without moving. This is disrespectful to guests. Staff should stand up to greet guests when they arrive, ask them to sit down, and then sit down themselves to process the check-in. When guests receive their room cards and get up, the staff should also stand up to see them off. Such basic courtesies of polite welcome and farewell were completely lacking!
On the day I checked in, I had two items of clothing that needed ironing. The female staff member who was on duty at the front desk that day came to our room to collect them. During the process of opening the door to see her, handing her the clothes, and briefly communicating with her, she maintained an ice-cold demeanor throughout, without a hint of a smile. She was not the only female staff member in this hotel who provided service without a smile.
In summary, all these issues, and more, expose the hotel's unprofessional training and inadequate management.
Sofitel Legend People's Grand Hotel Xian is not directly affiliated with the Sofitel group; it is part of the People's Grand Building owned by Shaanxi Urban Investment and Operations Group Co., Ltd., and is operated by AccorHotels, a French hotel management group. Therefore, the experience was vastly different from the Sofitel hotels I've stayed at abroad.FromMXN3,255
Excellent4189 Reviews
High-tech Development Zone Xi'an|9.65km from downtown
The room was very spacious, and the bathroom featured a thoughtful wet/dry separation. The entire place was spotlessly clean. The pool was fantastic and exceptionally clean. The butler service was incredibly attentive, with all our requests handled almost instantly. A big thank you to our butler Mia for taking such good care of us during our stay. We would definitely return if we have the opportunity.FromMXN1,660
Outstanding1572 Reviews
West Gate (City Center) Xi'an|3.4km from downtown
Overall fine. Door was very hard to open and close. The heater didn't work and it was a little cold in the room. We wanted to have a snack at night when we arrived around 9:30 10:00 in the evening but the restaurant service was closed already despite the opening hours written as 10:30 pm. New towels every day and breakfast was great. One person spoke English at the reception and helped us for some planning around the city.FromMXN685
Outstanding3764 Reviews
Qujiang Exhibition Area Xi'an|7.19km from downtown
We arrived late at night after a long drive. I had already noted in the booking that we needed two adjoining rooms. However, the rooms we were assigned were in an extremely remote location, almost at the end of the corridor, and upon entering, there was a strong smell of smoke. With children in tow, we had no choice but to request a room change. Although the new room was closer to the elevator, the sofa was a short one, inconsistent with the promotional photos. The next day, we discovered that our window faced directly onto the parking lot entrance and the kitchen chimney, and there was no balcony, making the comfort level extremely poor. During our discussion, the duty manager tried to shirk responsibility, claiming to be new and unfamiliar with the room types, but he has actually been employed for over three months (I saw your name in other reviews). His professionalism needs improvement. Although he later worked very diligently to bring in a longer sofa as a remedy, it took over an hour, leaving the room in a mess and severely impacting our check-in experience. Considering an average price of 1600 per night, and as a luxury hotel brand, room allocation and housekeeping services should not have these issues. I recommend choosing this hotel with caution. Additionally, none of the special activities included in our package were utilized.FromMXN2,506
Very Good104 Reviews
Zhonggulou Square (Downtown) Xi'an|0.98km from downtown
Awesome stay experience, worth unlimited repurchase!
I chose this hotel for this trip, from booking to check-out, full of surprises, completely exceeding expectations!
First of all, praise the location, just in the core business district of the city center, a few minutes walk to the subway station, the surrounding dining, convenience stores, Kaiyuan shopping malls are not far away. Whether it is business travel or tourism, it is super convenient to check in, saving a lot of commute time. When checking in, the front desk staff was very enthusiastic, took the initiative to help with luggage, patiently answered various questions, and also intimately informed the surrounding play guide and breakfast time, the processing speed is also very fast, no need to wait for a long time.
Entering the room was amazing instantly, the room was more spacious and bright than the picture, the decoration style was simple and atmospheric without losing warmth, the facilities and equipment were all available and very new. The mattress is moderately firm, the bedding is clean and tidy with a faint fragrance, and the height of the pillow is also very suitable, so that I, a light sleeper, can sleep well all night. The space is spacious and not crowded, the hot water supply is timely and the water temperature is stable, the toiletries are branded, the texture is very good, even the wind of the hair dryer is very sufficient. The WiFi signal in the room is full, the drama and office are not stuck at all, the TV programs are also very rich, and the details are full of intimate.
Breakfast is a highlight! The restaurant is clean and tidy, with rich and varied dishes, Chinese buns, porridge, hot dishes, Western bread, coffee, salad, fresh fruit and exquisite desserts, fresh ingredients, authentic taste, can meet the needs of different tastes. The staff will replenish the dishes in time, clean up the table is also very diligent, and the dining experience is particularly good.
In addition, the public areas of the hotel are also very clean, the elevator runs smoothly and quickly, there is no smell in the corridor, and it is also equipped with a fitness room and laundry room. The fitness equipment is complete. The laundry room equipment is also very new. It is too practical for people who travel for a long time. The staff was also efficient and fast when checking out, and also took the initiative to ask about the check-in experience, which was especially warm.
All in all, this was a perfect stay experience, no matter the location, room facilities, catering service or the attitude of the staff, it was impeccable. Next time you come to this city, you will definitely choose this hotel, and I highly recommend it to friends who plan to travel, and you will definitely not be disappointed!FromMXN399
Breakfast
Outstanding3471 Reviews
Zhonggulou Square (Downtown) Xi'an|0.47km from downtown
Location near to bell tower but need to walk to main road if you take didi, and the reception will not help on this. Clean room but smelly due to humid, cleaner are super helpful but the attitude of these reception (except the young lady in evening shift) are all are “Manxin”, not up to the standard. Overall ok, but you could get better service if you choose other hotels. Also, no gift and room upgrade as shown in reservation, like fake advertising.FromMXN646
Outstanding3422 Reviews
South Area Xi'an|3.97km from downtown
Everything is good.
They only have one washing machine and heater. So we need to wait for some time to wash our cloths as we stay over there for one weeks.
Remarkable service from Soon Xiao Ni and the crew provide daily breakfast.
She is professionalism, attention to detail, and kindness made a big difference. I truly appreciate her dedication to her works.FromMXN381
Very Good2498 Reviews
Zhonggulou Square (Downtown) Xi'an|0.34km from downtown
The room is very comfortable, the service is very thoughtful and meticulous. I will choose the Four Seasons Hotel next time. The hotel's robot meal delivery service is especially popular with children. The front desk service is very good.FromMXN667
Outstanding2619 Reviews
Xi'An North Railway Station/Xi'An Municipal Government Xi'an|10.72km from downtown
The room was great, fully equipped, and especially quiet. It's very close to Xi'an North Railway Station, and they offer a shuttle service, which is perfect for guests catching trains from there. Dining and shopping nearby are very convenient. Plus, it's away from the hustle and bustle of the city. The room service was good, affordable, and the staff had a great attitude. Breakfast was decent, and all the staff, though a bit older, were exceptionally friendly.FromMXN473
793 Reviews
Zhonggulou Square (Downtown) Xi'an|0.86km from downtown
.
Man Xin Changanli Hotel Xi'an Bell tower was a gorgeous and modern hotel. The room was beautifully designed in warm colors and there was plenty of seating area--including a cute little tatami sitting area. The windows were floor-to-ceiling, with automatic curtains that move with a slight tug. The staff were very friendly. The view outside the window is an interesting picture of the city wall, but it wasn't very pretty--just the brick wall and little bit of the events on the top. The beds were too firm for me, but I'm used to softer beds. My friend said it was fine for her though.
Despite how beautiful the room is, I would not stay there again. The temperature in the room would not go below 29c, even with the air conditioner turned on. When asked if they could come fix the A/C, the staff said this room was more ”natural” and people don't really use it, so there wasn't anything they could do. We had to open the windows to keep cool. Additionally, the air conditioner was so loud that when I first heard it, I thought someone was rolling a cart down the cobblestones outside the hotel window. It was almost as loud as the construction happening directly outside our window.
Speaking of the construction, it didn't start until 7 or 8 pm at night and went through until 3-4am. Couldn’t close the window without turning the room into a hotbox, so it was extremely noisy between the sounds of the machinery and the workers shouting over it. I'm a light sleeper, so it was nearly impossible to sleep.
Between the heat, the noise from the air conditioner, and the noise from the construction, I got almost no sleep during my three day stay. So it's a lovely hotel, but it's too noisy and uncomfortable.SOLD OUT
6 Best and most unique China train stations
Find the most remarkable train stations across China, from the largest and busiest to the highest altitude and most scenic stations, and explore the different styles of China train stations.
| Highlights | Train Station | Description |
| Largest China train station | Beijing South Railway Station (北京南站) | Covering an area of 320,000 square metres. |
| Busiest China train station | Shanghai Hongqiao Railway Station (上海虹桥站) | Handling over 60 million passengers annually. |
| Highest altitude China train station | Lhasa Railway Station (拉萨站) | Situated at an altitude of about 3,641 metres (11,946 feet). |
| Oldest China train station | Shanghai Railway Station (上海站) | Originally opened in 1909, it has been rebuilt and modernised several times. |
| Most scenic China train station | Huangshan North Railway Station (黄山北站) | With the scenic Huangshan Mountain, a UNESCO World Heritage. |
| Most advanced China train station | Hong Kong West Kowloon Station (香港西九龙站) | Opened in 2018, featuring cutting-edge technology and design. |
List of China train station
Source: Unsplash
Among the more than 6,000 train stations in China, Beijing Railway Station has always been the most important one, with the largest scale, the most advanced equipment, and the largest passenger flow in China; Shanghai Hongqiao Railway Station is a highly modernised station, now an Asian super-large railway integrated hub and the largest railway station in East China. Check this list for the main stations in major cities.
| Province/ Municipality | City | Railway Stations |
| Beijing | Beijing | Beijing South Railway Station |
| Beijing West Railway Station | ||
| Beijing Railway Station | ||
| Shanghai | Shanghai | Shanghai Hongqiao Railway Station |
| Shanghai South Railway Station | ||
| Shanghai Railway Station | ||
| Guangdong | Guangzhou | Guangzhou South Railway Station |
| Guangzhou East Railway Station | ||
| Shenzhen | Shenzhen North Railway Station | |
| Shenzhen Railway Station | ||
| Zhuhai | Zhuhai Railway Station | |
| Shantou | Shantou Railway Station | |
| Zhongshan | Zhongshan Railway Station | |
| Jiangsu | Nanjing | Nanjing South Railway Station |
| Suzhou | Suzhou Railway Station | |
| Yangzhou | Yangzhou | |
| Zhejiang | Hangzhou | Hangzhou East Railway Station |
| Hangzhou Railway Station | ||
| Ningbo | Ningbo Railway Station | |
| Wenzhou | Wenzhou Railway Station | |
| Shaoxing | Shaoxing Railway Station | |
| Hubei | Wuhan | Wuhan Railway Station |
| Xiangyang | Xiangyang East Railway Station | |
| Jingzhou | Jingzhou Railway Station | |
| Sichuan | Chengdu | Chengdu East Railway Station |
| Chengdu Railway Station | ||
| Mianyang | Mianyang Railway Station | |
| Chongqing | Chongqing | Chongqing North Railway Station |
| Chongqing West Railway Station | ||
| Henan | Zhengzhou | Zhengzhou East Railway Station |
| Zhengzhou Railway Station | ||
| Luoyang | Luoyang Railway Station | |
| Kaifeng | Kaifeng Railway Station | |
| Hunan | Changsha | Changsha South Railway Station |
| Changsha Railway Station | ||
| Yueyang | Yueyang Railway Station | |
| Zhuzhou | Zhuzhou Railway Station | |
| Shaanxi | Xi'an | Xi'an North Railway Station |
| Xi'an Railway Station | ||
| Xianyang | Xianyang Railway Station | |
| Liaoning | Shenyang | Shenyang North Railway Station |
| Shenyang Railway Station | ||
| Dalian | Dalian Railway Station | |
| Dalian North Railway Station | ||
| Heilongjiang | Harbin | Harbin Railway Station |
| Harbin West Railway Station | ||
| Qiqihar | Qiqihar Railway Station | |
| Mudanjiang | Mudanjiang Railway Station | |
| Guangxi | Nanning | Nanning East Railway Station |
| Liuzhou | Liuzhou Railway Station | |
| Guilin | Guilin Railway Station | |
| Fujian | Fuzhou | Fuzhou South Railway Station |
| Xiame | Xiamen North Railway Station | |
| Quanzhou | Quanzhou Railway Station | |
| Guizhou | Guiyang | Guiyang North Railway Station |
| Shandong | Jinan | Jinan West Railway Station |
| Qingdao | Qingdao Railway Station | |
| Yantai | Yantai Railway Station | |
| Yunnan | Kunming | Kunming South Railway Station |
| Dali | Dali Railway Station | |
| Lijiang | Lijiang Railway Station | |
| Hainan | Haikou | Haikou East Railway Station |
| Sanya | Sanya Railway Station | |
| Sanya Phoenix International Airport Station | ||
| Tibet | Lhasa | Lhasa Railway Station |
| Inner Mongolia | Hohhot | Hohhot East Railway Station |
| Baotou | Baotou Railway Station | |
| Ordos | Ordos Railway Station | |
| Ningxia | Yinchuan | Yinchuan Railway Station |
| Qinghai | Xining | Xining Railway Station |
| Xinjiang | Urumqi | Urumqi South Railway Station |
| Hami | Hami Railway Station |
Booking and ticketing information of China train station
Source: Unsplash
Booking and ticketing for train stations in China can be done through several methods:
| Platform | Languages | Customer Support | Additional Services |
| 12306 | Chinese, limited English | Limited English support in working hours | Official platform |
| Trip.com | Multiple languages | Multilingual support 24/7 | Flights, hotels, travel packages |
| Train Stations | Chinese | In-person assistance, usually Chinese | Immediate ticket issuance |
| Travel Agencies | Limited languages | Multilingual support, personalised service | Tours, travel planning services |
Tips for navigating China train stations
Source: Unsplash
Before you arrive
- Book your train tickets ahead of time, especially during peak travel seasons.
- Verify the train number, departure time, and platform number before you arrive at the station.
- Make sure to carry your passport or other valid identification to board the train.
Upon arrival at the station
- Before entering the platform area, you need to go through ticket inspection gate. Have your ticket and passport ready.
- Be prepared to place your bags through an X-ray scanner and walk through a metal detector for security check.
- Once through security, find your platform number. Large electronic displays (in Chinese and English) show departure times and platform numbers.
On the platform
- Line up according to your carriage number, and board the train quickly once it arrives.
- Store your luggage in the designated overhead racks.
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FAQ about China train station
How early should I arrive at a China train station?
It's recommended to arrive at least 30-60 minutes before your train's departure time to allow for ticket verification, security checks, and finding your platform.How do I find my platform at a China train station?
Look for electronic displays showing train numbers, departure times, and platform numbers. Follow signs in both Chinese and English to guide you to the correct platform.Is there overnight accommodation available at China train stations?
Most China train stations have nearby hotels or accommodations within walking distance or accessible by shuttle.