Source: Unsplash
Hey travellers! Planning a train trip across China? You must know everything about China train station for a smooth trip. Whether you are a frequent travllers or the first time to come to China, this comprehensive guide will help! We summarise everything you need to know about navigating and utilising China train stations. Read on to find more details.
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Types of China tain station
Source: Unsplash
China's railway system features multiple types of train station, each designed to cater to different types of services and passengers.
| Type of Station | Introduction | Feature | Example |
| High-Speed rail stations | - For high-speed rail network, - Modern facilities | - Modern and spacious design - Advanced ticketing systems - Large waiting areas - Enhanced passenger services (Wi-Fi, lounges, dining) | - Beijing South Railway Station - Shanghai Hongqiao Railway Station - Guangzhou South Railway Station |
| Conventional train stations | - For regular trains (express, local, etc) - Often older and less advanced | - Traditional architecture - Basic facilities (ticket counters, small shops) | - Beijing Railway Station - Shanghai Railway Station - Xi'an Railway Station |
| Combined passenger and freight stations | - For both passengers and freight | - Separate areas for passengers and cargo - Integrated logistics and transport facilities | - Wuhan Railway Station - Chongqing Railway Station |
| Suburban and local stations | - Smaller stations - For suburban and rural areas | - Smaller size with basic amenities - Fewer train services | - Qufu East Railway Station - Pingyao Ancient City Railway Station |
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Facilities and services at China train station
Source: Unsplash
China train stations offer a range of facilities and services designed to accommodate the needs of travellers. Here is a comprehensive overview of the common facilities and services you can find at China train stations:
Facilities and services at all China train station
| Facility/Service | Description |
| Ticketing counters | Passengers can purchase tickets with the help of station staff or from automatic machine. |
| Waiting areas | Designated areas with seating for passengers waiting for trains. |
| Information desks | Staffed desks providing information and assistance. |
| Electronic screen | Show train schedules, departure gates, etc. |
| Security Checks | Mandatory security screening of passengers and their luggage before entering the station or boarding the train. |
| Restrooms | Public toilets available. |
| Water drinking centre | Provide free water drinking for waiting passengers. |
| Accessibility services | For disabilities, including ramps, elevators, and special seating areas. |
| Taxi and car-hailing | Designated areas for taxis and car-hailing to pick up and drop off passengers. |
Facilities and services available in major and high-speed rail stations
| Dining | Restaurants, cafes, and snack bars. |
| Shops | Stores selling snacks, beverages, and souvenirs. |
| Luggage storage | For storing luggage temporarily, often including lockers. |
| Wi-Fi and charging | Free or paid Wi-Fi services and charging. |
| Baby care | Special rooms or areas for nursing mothers and baby changing. |
| VIP lounges | Exclusive lounges providing additional services for first-class and business travellers. |
| Medical services | First aid stations or medical clinics in case of health emergencies. |
| Parking | Parking lots or garages for passengers travelling to the station by car. |
| Lost and found | Services to help passengers retrieve lost items. |
Layout of China train station
Source: ArchDaily
China’s train stations are designed to efficiently handle a large number of passengers and provide a wide range of services. Most stations share common layout, including
Station square
The station square is an integral part of China train stations, serving as the first point of contact for passengers arriving at or departing from the station. This square is the main entrance to facilitate smooth transitions between buses, metro, taxis and the train station.
Entrance and security check
The primary entry point for passengers often marked with large signs and located in front of the station. All passengers must pass through security screening, which includes X-ray machines for baggage and metal detectors for personal items.
Waiting and ticketing area
Staffed counters where passengers can buy, change, or refund tickets. Or there are automatic ticket machine for ticket redeeming.
The waiting area includes large seating areas, divided into sections based on ticket class and destination. These areas are equipped with electronic information boards displaying train schedules. For first-class and business-class passengers, VIP lounge offers more premium services.
Platform access
You have to pass the automated or staffed gates by scanning tickets to gain access to the platforms. Then follow the sign to the platform. Platforms are clearly marked with train numbers and destinations to the correct boarding area.
Exit and arrival areas
After disembarking, passengers pass through the gates, often requiring a ticket scan to exit. There are areas where arriving passengers gather, and clear signs to transform to metro, bus, or taxis. It often equipped with information desks, restrooms, and access to other services to help you finish the process.
Example layout of a typical high speed railway station
Here is a brief layout of the most high speed railway stations in China.
| Level | Feature |
| Ground level | Main entrance Security checkpoints Ticket counters and automatic machines Waiting areas Shops and restaurants |
| Upper level | VIP lounges Waiting Areas Information desks Access to platforms (via escalators/elevators) |
| Platform level | Platforms and tracks Boarding gates Smoking area |
| Basement level | Parking Access to public transport (subway, buses) |
Frequently used China high speed railway stations
Source: ArchDaily
Here are some key stations in China’s high-speed rail network.
| Station | Location | Popular Route | Feature |
| Beijing South Railway Station | Beijing | Beijing–Shanghai Beijing–Tianjin | Large, busy station with VIP lounges, restaurants, shops, and public transport |
| Shanghai Hongqiao Railway Station | Shanghai | Shanghai–Nanjing Shanghai–Hangzhou | Integrated with Hongqiao Airport, modern facilities, dining and shopping, connected to Shanghai Metro |
| Guangzhou South Railway Station | Guangzhou, Guangdong | Guangzhou–Shenzhen Guangzhou–Zhuhai | Major southern hub, spacious waiting areas, dining, connected to Guangzhou Metro |
| Shenzhen North Railway Station | Shenzhen, Guangdong | Shenzhen–Hong Kong Shenzhen–Xiamen | Key station for Hong Kong travellers, modern amenities, integrated with Shenzhen Metro |
| Hong Kong West Kowloon Station | Hong Kong | Hong Kong-Shenzhen | International border control, seamless connections to mainland China |
| Chengdu East Railway Station | Chengdu, Sichuan | Chengdu–Chongqing Chengdu–Xi'an | Major southwestern hub, connected to Chengdu Metro |
| Xi'an North Railway Station | Xi'an, Shaanxi | Xi'an–Chengdu Xi'an–Beijing | Important northwestern hub, connected to Xi'an Metro |
| Hangzhou East Railway Station | Hangzhou, Zhejiang | Hangzhou–Ningbo Hangzhou–Shenzhen | Major eastern hub, connected to Hangzhou Metro |
| Nanjing South Railway Station | Nanjing, Jiangsu | Nanjing–Shanghai Nanjing–Hangzhou | Important eastern hub, connected to Nanjing Metro |
Popular China train stations
Beijing South Railway Station (北京南站)
Source: ArchDaily
- Location: 12, Chezhan Road, Fengtai District, Beijing, China
- Platforms: 24
Connected public transportation:
- Subway: Line 4, transfer to Line 14 at Gongyixiqiao Station
- Bus: 20, 84, 102, 106, 122, 381, 458, 485, 529, 652, and Night Line 8
Attractions around:
- Temple of Heaven (天坛): About 20 minutes by taxi or subway (Line 4)
- Qianmen Street (前门大街): About 30 minutes by subway (Line 4)
- Tiananmen Square (天安门广场): Around 35 minutes by subway (Line 4)
Popular hotels in Beijing
5 star
Excellent6142 Reviews
Guomao Area Beijing|2.63km from downtown
The hotel is conveniently located near McDonald's, Luckin Coffee, and Ziguan Park, offering plenty of dining options for all ages. The nearby subway station also makes getting around very easy! I have to give the hotel service a perfect score 💯 – it's truly exceptional, so warm and attentive! This is such a cozy and welcoming hotel, definitely worth a stay! It's the warmest hotel I've stayed in all year! Every front desk staff member provides excellent emotional support to guests with their polite service. When guests need assistance, the service center staff respond instantly and solve problems immediately! Thank you all for your hard work!FromAU$149
Very Good6290 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|0.31km from downtown
When I first booked, I was a bit hesitant and worried that the Capital Hotel, being an older establishment, might have outdated decor and facilities. I was particularly concerned about the possibility of a musty smell, as many older hotels use carpets. However, its excellent location near Tiananmen Square, perfect for taking my child to see the flag-raising ceremony (an early start, but only a 1.4 km, 20-minute walk), ultimately swayed me, so I booked it with some trepidation.
Upon checking in and entering the room, my worries completely disappeared. There were no unpleasant smells in either the hotel's public areas or our room. Plus, the hotel even upgraded us to a business king room! Although it was in the furthest corner (despite my booking request for a room not in the furthest location), the hallway wasn't long, so it was fine overall.
The hotel is incredibly close to Tiananmen Square, the National Museum of China, and the Forbidden City. This was actually the only family trip we've had so far where we could walk everywhere! Another pleasant surprise was discovering a century-old ginkgo tree within the hotel grounds, which is a popular spot for many tourists and influencers.
It was a fantastic stay! Just a little tip: walking out the hotel's back entrance saves you a few hundred meters when heading to Tiananmen Square, the National Museum, or the Forbidden City compared to using the front entrance. We only realized this on our last day! 😂FromAU$156
Good6713 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.55km from downtown
Seriously, the moment I walked in, the front desk lady's smile just warmed my heart! She immediately told us we could get a free room upgrade – talk about good luck, it cut my travel fatigue in half! The room itself was amazing! Bright and spotless, I even ran my hand along the corners, absolutely dust-free! It wasn't huge, but it had everything, neatly arranged without feeling cramped. And the soundproofing? Incredible! Once the window was closed at night, it was super quiet. Combined with how comfy the bed was, I practically fell asleep instantly! Breakfast was also top-notch, from Chinese congee to Western pastries, a huge variety, filling and delicious! Plus, the hotel's location is super convenient; just around the corner is a food street – perfect for a night out eating and exploring! All in all, this experience was fantastic! I've already decided this is my go-to place whenever I'm in the area! Trust me, go stay here!FromAU$197
Very Good11767 Reviews
Guomao Area Beijing|2.52km from downtown
Overall, I was very satisfied. Even without my ID, I could use electronic verification for check-in. And if you forget your charger, you can borrow one from the front desk. The front desk staff, especially the ladies, were incredibly nice, and every employee had a smile on their face. The physical facilities met expectations, but more importantly, the soft services were also excellent, making me feel truly valued as a guest.
**Service:** The in-room dining was fantastic; the roasted duck and lychee shrimp balls were delicious! You can also order takeout, and a robot will deliver it.
**Facilities:** The only minor issue was with ride-hailing. When setting the destination to the hotel lobby, the navigation consistently directed drivers to the exit gate. However, this gate is exit-only and cannot be entered. I'm not sure why ride-hailing apps would navigate this way, but every time I took a taxi, I couldn't be dropped off directly at the lobby entrance. I always had to walk in from the exit gate. I hope this can be improved.FromAU$166
5666 Reviews
Guomao Area Beijing|4.64km from downtown
During the Chinese New Year, I brought my family to stay here, and the experience wasn't great. This time, I decided to give it another shot, and the experience has significantly improved. From the front desk to the room service, everyone was quite professional, making up for a lot of the previous negative impression.
I also want to commend them for seemingly adding staff at the elevator entrance on each floor overnight. My sense of security immediately skyrocketed. I hope this excellent practice continues.
There are also plenty of great food options around the hotel, which is a big plus.FromAU$173
Business travel
Good9595 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|0.86km from downtown
Beijing Xinqiao Hotel was such a perfect start to our first trip to China! The front desk staff was helpful and attentive. The room was great, with such a cool city view!! The bed was super comfortable. Please note: there is no heating in the rooms, but they do provide warm blankets! We really appreciated all of the room amenities (especially the great smelling shampoo and conditioner!) but especially liked the bottles of water. After long days of walking it was nice to have them in the room. The hotel is bustling with tourists and the lobby is usually busy, but our room was quiet! Breakfast each morning was absolutely delicious - but be warned going around 9 AM you may need to be patient to wait for a table.
I received packages while there and the concierge assisted with that as well.
A wonderful stay - highly recommend!!!FromAU$104
Good3229 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.62km from downtown
The room was clean and equipped with all the comforts: slippers, hairdryer, etc. The location is central, perfect for reaching most tourist attractions (especially the Forbidden City and Tiananmen Square). The only downside: one evening we tried to dine on-site, but it was only available as a buffet, and we didn't find anything we liked.FromAU$138
Outstanding10409 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.25km from downtown
The location is fantastic, making it super convenient for getting around. Wangfujing Pedestrian Street is just around the corner. It's a 5-minute walk to Exit C of Jinyu Hutong Station on Line 8. From the hotel, you can walk to the Forbidden City's Meridian Gate (Wumen) entrance for ticket checking by following the wall from Donghua Gate, which takes about 25 minutes. The room is small but has everything you need and is perfectly adequate. The breakfast is decent too; it's great to fill up before heading out for a stroll. The front desk staff were warm and attentive, highly recommend!FromAU$112
Good6593 Reviews
Qianmen (Front Gate) and Chongwenmen Commercial Area Beijing|1.02km from downtown
I stayed at TONPAI for 5 days with my elderly parents during our trip to Beijing, and it was quite good. It's very close to the subway station, with many shopping malls nearby making dining convenient. The room was spacious, and although the building is older, it was kept very clean.
Hardware and Service: I booked a Deluxe King Room, which was over 30 square meters and quite roomy. The mini-fridge offered complimentary drinks daily, with 4 canned beverages (Coke, Fanta, Sprite available) and 4 bottles of Nongfu Spring water. The room had wooden floors, comfortable bedding, and a supportive mattress that provided good sleep during our stay. The only downside was the air conditioning; when it was 20 degrees Celsius outside, the room was 27 degrees, which was quite hot. We asked the front desk for a fan, and it was delivered promptly. Later, when the outside temperature dropped by 10 degrees, the room's heat issue improved significantly. There was some peeling paint on the walls, but the bathroom featured a good dry-wet separation and an independent shower stall. I particularly liked the small ledge in the shower where I could place my phone and watch shows while showering. Breakfast was plentiful, but after 5 days, I grew a bit tired of it (the small wontons and noodles were freshly cooked). The poached eggs were overcooked, so those who prefer soft-boiled eggs might be disappointed.
Transportation: The hotel is actually located above New World Department Store. You can use your room card to take the elevator directly from the 5th floor of New World Department Store to your room, avoiding a detour outside. This is especially convenient as New World's B1 has Daoxiangcun and Sanhe, so you can buy your goods and head straight back to your room. The H exit of Subway Line 5 is a 5-minute walk diagonally across the street. If you book a direct bus to the Great Wall through Ctrip, the pickup point for several locations is at the G exit of Hademen Mall, also a 5-minute walk. You can comfortably have breakfast and then stroll over.FromAU$107
1739 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.47km from downtown
This is an older hotel with many international guests. The location is excellent, especially for seeing Mayday. It's super convenient to take the subway to the Bird's Nest. The area around the hotel is very lively. My only minor gripe is the lack of robot room service, but everything else was really good.FromAU$138
Family friendly
Very Good5344 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.25km from downtown
I didn't originally book the Hilton; the local Manxin hotel was just too subpar, with cleanliness issues and not-so-cheap prices. So, I decisively switched hotels at 11 PM. Even though it was late at night, the hotel staff, especially Lewis Du Chengling, was still incredibly enthusiastic and provided great service. Even after checking out, I returned to the hotel to pick up my luggage after dinner, and the staff proactively helped me load it into my car. The price difference between hotels wasn't significant. This hotel is right at the entrance of Wangfujing Pedestrian Street and very close to the Forbidden City, Tiananmen Square, and the National Museum, making getting around very convenient. The experience was excellent. Next time I'm in Beijing, I'll definitely choose to stay at the Hilton Beijing Wangfujing again.FromAU$215
Very Good2396 Reviews
Guomao Area Beijing|4.46km from downtown
Family Fun | 2 Adults & 1 Child - Kids' Adventure Park Access (during stay):
The little one absolutely loved the kids' club and didn't want to leave, even when I was managing the child alone, it was stress-free. The hotel is connected to a mall, making dining, shopping, and getting around very convenient.
Summer Trip | In-room Mini Bar Free Refills (once during stay):
Perfect for a family summer vacation.
Service: The service was great. I had a fall and asked the front desk for ice for a cold compress.
Environment: Our room had a view of the 'Big Trousers' (CCTV Tower).FromAU$198
Outstanding6563 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.66km from downtown
I loved the hotel's pool. The fitness center was well-equipped, even offering dedicated areas for showering and bathing. The lobby was stunning. While the in-room facilities were a bit dated, complimentary welcome fruit was a nice touch. Everything else was pretty standard. Its location was a major plus, though ironically, for a central Beijing hotel, it felt quite inconvenient for getting around. Walking to places was a bit too far, and taking a taxi meant getting stuck in traffic no matter where you went.FromAU$206
Very Good5747 Reviews
Yansha Commercial Area Beijing|7.02km from downtown
My first room had a spider – I looked up right before going to sleep and it was directly above my bed. I called the front desk, and they responded promptly, moving me to a different room and upgrading me to a suite. However, due to the hotel's old facilities, the windows weren't sealed properly. Since I moved in late at night, my first impression of the suite was how cold it was, I even thought the window might be open. The room was only 20 degrees Celsius. The suite was also much larger, and from 9:30 PM until 2:30 AM, even with the AC on full blast at 28 degrees, the temperature never went up; it stayed at 20.5 degrees. I was curled up in bed, but my face was freezing, LOL. The AC heating was useless; the temperature was nowhere near comfortable for sleeping. (Later, a male AC repairman with a terrible attitude came up, looking very impatient and completely unhelpful. The only useful information he provided was that the hotel's AC doesn't blow warm air until the official heating season – which is completely ridiculous, absurd, and darkly humorous. This repairman gets a huge thumbs down. The other two male staff members who helped me switch rooms had excellent attitudes.) I wanted to switch back to a queen room, but was told they were fully booked. I then wanted to check out and get a refund, but the manager said no because it was past midnight – how was I supposed to know the AC heating was just for show? I had showered and was huddled in bed, unable to sleep due to the cold, and only called the front desk when I couldn't take it anymore! That's why it was so late.
Ultimately, I had to involve Trip.com for mediation. The afternoon of the day after I checked out, on my way home, they called and said they managed to get me a 50% refund, so Trip.com is reliable. The hotel's infrastructure, however, is terrible.
I could also tell that the duty manager that day tried her best, and as women, our communication was smoother and more comfortable. She even came over to explain the refund situation when I was on the phone in the lobby. The manager's attitude was excellent; she showed empathy. But if the hardware isn't good, it's just not good. Switching to a few more rooms wouldn't change the fact that the temperature wouldn't go up. In the end, after all that hassle, I went online at 3 AM the next day, booked a Hanting hotel, and took a taxi there. I finally got a good, peaceful night's sleep. At Hanting, the room temperature was normal for sleeping as soon as I entered – the contrast was stark. So now I understand why so many people choose newer hotels, those opened in recent years, after experiencing this myself.
This incredibly dramatic stay completely ruined my mood for exploring Beijing. I woke up after only four hours of sleep the next day and took the high-speed train home, haha. In any case, I will definitely be avoiding this place. I've given objective ratings for each module, but there's no way to sugarcoat this experience.FromAU$192
Outstanding8193 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|0.86km from downtown
The service was truly exceptional. The front desk staff, especially Betty and Anya, were very accommodating and readily approved our late check-out request. The butler service was also incredibly prompt; they responded quickly to our needs even in the middle of the night, making for a very reassuring stay.
From check-in to check-out, the experience was fantastic. The front desk provided thoughtful service, and late check-out was convenient. Butler Amy's service was timely and efficient, adding delightful surprises to our trip.FromAU$286
Hot spring
Very Good677 Reviews
Beijing|28.29km from downtown
Came here to play with ice and snow, but the ice park was closed, but the snow park was. Came here with children and the elderly, and booked a suite and standard room in the VIP building. The VIP building is newly renovated, the environment is very good, the lobby is large and grand, but there are relatively few guests, even on weekends. You have to drive to another building to eat and soak in the hot springs, which is a bit far to walk, and the snow park is closer to the dining place. It is worth praising that the staff of the snow park have a good attitude, a good experience, and everyone is very enthusiastic. It is worth complaining about the toilet in the snow park, which is a simple one, cold and unclean. There is only one, and you have to queue. It would be better if the snow park opened a few cafes with better environment. There is a small beverage shop with a very bad environment, which is very crowded. The elderly were sitting inside waiting for us to play with snow, but later they felt uncomfortable and went back to the hotel room. . . It is close to the city, and it takes more than an hour to drive there. . .FromAU$104
Very Good2766 Reviews
Shisanling Reservoir, Juyongguan Great Wall Beijing|40.96km from downtown
The JW Marriott brand standards simply don't apply here. 'Schrödinger's Pillow' – A Play in Five Acts:
Act I: The Standard Promise
The bedside card, as per Marriott brand custom, listed an extensive pillow menu. As a regular guest, I had no reason to doubt it.
Act II: The Informed Denial
I called the front desk for service and subsequently experienced a 'triple denial' from the front desk, manager Bruce, and housekeeping. However, the core issue is this: Manager Bruce explicitly admitted during our conversation that he knew 'all Marriotts can provide different pillows,' but insisted they simply didn't have them here. This implies that the entire team, fully aware of brand standards, collectively and actively misled the guest.
Act III: Arrogance
The next day at 10:20 AM, the duty manager, Emma Qiu, arrived late. When confronted, she nonchalantly stated, 'It's only 20 minutes late.' Upon being informed that the complaint had been escalated to Marriott headquarters, she abruptly hung up with a dismissive 'We don't have any,' disappearing without a trace.
Act IV: The Reversal
After enlisting the help of Ctrip, 12315 (consumer protection hotline), and other parties, the plot took a dramatic turn: Manager Emma Qiu announced that silk pillows had been available all along! So, was the entire hotel team suffering from collective amnesia last night, or were they performing a piece of performance art where 'if we say it's not there, it's not there'?
Final Act: The Cost
The 'ticket price' for this grand show was 1010 yuan. For the curtain call, the hotel grudgingly refunded 30%, and Ctrip, unable to stand by, covered an additional 20% out of its own pocket. In the end, you pay 500 yuan to understand the true meaning of 'managerial chaos' and 'broken promises.'
This experience wasn't ultimately about the pillows; it was about the complete breakdown of trust. When a hotel can systematically deceive its guests in such a way, how much truth is left in its promises of safety, hygiene, and service? Please consider my full experience carefully. If you value your time, money, and peace of mind, choose wisely.FromAU$148
Excellent4452 Reviews
Beijing Wtown Beijing|111.12km from downtown
Had a wonderful stay at this hotel. Five-star standard and modern. Front desk staff was very helpful and the service was very good. Facilities are modern and impressive, with a huge pool. Room was very comfortable, and our room had a direct view of the Simatai Great Wall! Location is excellent, right beside the entrance to the Gu Bei Watertown, and short walking distance to the Simatai Great Wall entrance. The nightly drone show was directly above the hotel! Buffet breakfast was the best we've had in China so far. I wholeheartedly recommend this hotel!FromAU$198
Very Good562 Reviews
Guomao Area Beijing|2.87km from downtown
This is one of the best hotels I haver ever stayed. It is really a premium hotel. It was luxurious, the staff was very knowledgeable and diligent. Most of them spoke great English. Breakfast buffet was outstanding. It had a great variety of dishes. The person in charge of the eggs section was incredible, he got my order just right. Steven, one of the people in the lobby personally delivered my dinner to my room. The facilities were clean and really nice. My mother and I really loved your hotel. There is some room for improvement. For instance, the hotel needs some renovations. The age of some of the rooms started showing. Nothing major but it is a just a suggestion if this hotel wants to stay on top as a 5 star hotel in Beijing. Gracias for the amazing experience. The best hotel I have stayed in Beijing so far. Thank you to all the staff for making our stay a safe, memorable, and unforgettable one.FromAU$251
Excellent5269 Reviews
Miyun reservoir Beijing|70.35km from downtown
The hotel's facilities and external environment are quite good. The rooms are clean, quiet, and the bedding is comfortable. However, there are too many items on the bedside tables, leaving almost no usable space, which is a bit inconvenient. The outdoor air is fresh, and you can climb the mountain behind the waterfall for a distant view of Miyun Reservoir.
The indoor children's play area is a decent size, with slides, trampolines, and climbing structures suitable for older children. The decor feels a bit cold and empty, but the staff providing the childcare service are very responsible. Outdoors, there's a simple vegetable patch where you can pick vegetables freely to feed rabbits and chickens, and it's lit up at night. The kids really enjoyed these two areas. The various children's craft activities were set up like temporary stalls in one of the hotel's banquet halls, which felt a bit deserted and makeshift. We didn't have time to participate.
During the National Day holiday, there were many guests, and it felt like the staff were a bit overwhelmed. The overall service wasn't very meticulous, but everyone's attitude was good. The Half-Mountain Hot Spring is a public bath, but between 10:30 AM and 3:00 PM, there are very few people, making it easier to enjoy the best-viewed pools by yourself. Therapeutic treatments and dinner reservations need to be booked through the butler. Most other activities require advance booking on the mini-program, which can feel a bit cumbersome. We forgot to book dinner seats half a day in advance, and by the afternoon, we were told we'd have to wait until 7 or 8 PM. However, the in-room meal delivery service was excellent, and the food tasted good. The breakfast buffet offers a rich variety of high-quality ingredients, with both Chinese and Western options, though it leans more towards Western cuisine. The restaurant's capacity is limited. We're early risers, and our dining experience before 8:20 AM was good. After that, you'd have to wait in a long queue at the entrance.
At night, the hotel's outdoor areas are lit up, perfect for a walk in the comfortable temperature. You can even see the winding lights of the Great Wall in the distance.
A big thank you to our butler, Vivian, for her patient service and timely, warm reminders, which made our trip smoother and more convenient 🌹.FromAU$296
Gym
Outstanding3787 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.72km from downtown
The hotel was excellent. We loved everything about it. The service was exceptional and the employees were very friendly. The hotel is in a very nice location and in a close range to many attractions. I liked that the room service items are delivered by robots. The rooms are spacious and very clean. I will definitely book in this hotel again when I come to Beijing in the future.FromAU$158
Outstanding1580 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|0.64km from downtown
Traveling with two adults and two children during the National Day holiday, it was tough finding a hotel, but we eventually settled on the Marriott Executive Apartments, and it turned out to be a great fit. The hotel called ahead to warn us about potential traffic controls during the holiday and suggested taking the subway. Luckily, the hotel is right on Wangfujing Street, and it's a pleasant five or six-minute stroll to Exit E3 of the Wangfujing subway station – an excellent location!
While it's not specifically a family-friendly hotel, the room was super spacious. With a king-sized bed, a sofa bed, a large sofa, and three smaller ones, it was perfect for our family of four. The room was also very clean, and it came fully equipped with a refrigerator, dishwasher, a washer-dryer combo, and an induction cooktop, all Siemens brand appliances, and everything was spotless. After a day of battling crowds with two kids during the National Day holiday, coming back sweaty and being able to toss our clothes into the washing machine and have them clean and dry by the next morning was just amazing!
The front desk staff, Fiona and Sini, and the restaurant servers, all had wonderful attitudes. They gave out dolls and fridge magnets when they saw children, and since the Mid-Autumn Festival coincided with National Day this time, they even gave us mooncakes, which was a delightful surprise.
The breakfast at the restaurant, although not extensive, had all the essentials, both Chinese and Western options, including noodles and steamed dim sum. The most important thing was not having to queue for a table! Whether we went at 7 AM or 9 AM, our group of four always found seats immediately. And this was during the National Day holiday! For people like us, whose kids are in school and can only travel during peak seasons, you know how fantastic that experience is.
Overall, my impression of this stay was excellent. If I had to pick a minor drawback, it would be that they only provide children's slippers, not children's toothbrushes. If you're traveling with kids like us, remember to bring your own.FromAU$201
Good1592 Reviews
Beijing Railway Station, Jianguomen and Guomao Area Beijing|2.32km from downtown
When I booked, I didn't notice there were two room types. Rooms below the 11th floor are 'apartments' – very minimalist, almost too bare, which I believe 90% of guests wouldn't like. I was rushing for a business meeting, so I just dropped off my luggage. I returned around 7 PM and found the TV was a Maxhub, which I couldn't figure out. I called housekeeping for help, and a kind auntie, 'Wang Lifang', came and got it working for me. I asked, 'Are all your rooms this minimalist?' She said no, explaining that it depends on the floor, and suggested I talk to the front desk about possibly changing rooms. She mentioned that if there's availability and no price difference, a change is usually possible. I checked the day's prices against what I paid, and there was little difference (though the room types varied). So, I went to the front desk to discuss it. They understood my concerns and promptly arranged a switch to a room like the Marriott ones I'd stayed in before. Coincidentally, the TV in this new room also wouldn't turn on. I called the front desk again, and they sent someone to my room. It turned out the remote control batteries were dead, and it was 'Wang Lifang' again who helped me out. She even fixed a clicking sound coming from the AC due to a power trip.
Objectively, the hotel is indeed a bit old, but the service is good and they do care about guests' feelings. However, I'd like to suggest that rooms below the 11th floor shouldn't have such a stark difference in guest experience, especially since the price difference isn't significant while the hardware quality is miles apart. This could somewhat affect the brand's image.FromAU$92
Excellent4800 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|0.54km from downtown
The hotel itself is very beautiful and the service is excellent. However, because rooms were tight, we had to wait for our room even though we arrived early. It's very close to Tiananmen Square.
The rooms are spacious, and the two rooms we had were very close to each other, which was perfect.
The main drawback: no one would deliver our takeout order to our room, even after calling and asking. =_=
Also, on the 24th at noon, I left my room key card in the room. I asked the front desk to help open the door, and they told me to find housekeeping. Housekeeping then told me to go back to the front desk to get a new card. In the end, neither side helped me. All they had to do was swipe a key card for me, but instead, our whole family was left walking back and forth in the lobby. I was so frustrated that I eventually went upstairs and found a cleaner who, after responsibly verifying my information with the front desk, opened the door for me. This was truly terrible and a waste of such good hotel facilities. It really soured our mood.FromAU$223
Very Good3121 Reviews
Yansha Commercial Area Beijing|7.59km from downtown
This hotel is like a tranquil oasis hidden in the city, with an elegant and grand exterior and a warm, inviting interior. The guest rooms are fully equipped and exquisitely furnished, with soft, skin-friendly bedding. The service is impeccable; the staff are enthusiastic and professional, making you feel right at home. The subway is also within a short distance, making it very convenient for getting around by metro or taxi.FromAU$100
Swimming pool
Outstanding4863 Reviews
Guomao Area Beijing|4.7km from downtown
Stayed at Jen Beijing by Shangri-La from 16-20 October 2025. If you want sleek, modern, and excellent location, this nails it. If you're after warm, personalized service, look elsewhere.
The room was spotless and contemporary. Location is unbeatable, sitting right on top of an upscale mall. Daily fruit delivery was a lovely touch that showed someone's thinking about guests. The vibe is youthful and high-energy throughout the public spaces.
Fair warning for introverts or anyone seeking a quieter luxury experience: the lobby is bright, colorful, with a full wall of screens and constant foot traffic from the mall below. The gym is a commercial one open to non-guests, so it's busier and less exclusive than typical hotel fitness centers.
The rooms themselves are quiet and peaceful, a nice contrast to the lively common areas. But overall, staff interaction is minimal. You're essentially paying for excellent facilities and location, not personalized hospitality. No one greets you by name, remembers your preferences, or checks in on you. It's efficient and polished, but transactional.
If you want attentive service where staff make you feel looked after, this isn't it. But if you prefer a stylish, self-sufficient base with great amenities and don't need much human contact, Jen Beijing delivers well. Four stars for what it is, just make sure it's what you're looking for.FromAU$223
Very Good3522 Reviews
Guomao Area Beijing|4.88km from downtown
Rosewood so far in term of service, in my opinion, still the best in beijing. I like how attentive they are to all the customers. They are very consistent in giving the personalised and customised service to every guests.
In term of location, this hotel is located in the very center of beijing cbd. Some of their rooms have direct view to the iconic cctv tower so that you can have this iconic instaworthy moment from your room.
Their foods also in another level. I've tried their in room dining and their restaurants. All of them really exceed my expectation. Red bowl so far is my favourite.
Dont forget to get their manor club facilities. I think so far this is one of the best chinese hotel executive lounge experience.
Another plus is almost all of their staff can speal english well. Rosewood make my china trip perfect.FromAU$450
Very Good5576 Reviews
East Second Ring Workers' Stadium Area Beijing|5.18km from downtown
I booked an Executive King Room for two nights and got upgraded to a Deluxe Suite. The staff called me before, during, and after my stay to check in, but it just so happened that all three times I wasn't available to talk. The last time, I was at the high-speed rail station checking my ticket, and it was so noisy I could barely hear 80% of what the concierge was saying, so I just kept nodding along, haha.
It was a double holiday, so of course, it was crowded. They seemed a bit short-staffed, but you could tell they were trying their best. At breakfast, they prioritized serving the larger tables. As a solo diner, I felt a bit neglected, sitting in a remote corner where no servers ever passed by, qaqa. Oh well, I guess it's understandable. The lounge service, however, was excellent. They made me my favorite Whiskey Sour, which was delicious. When I mentioned I wanted to switch to a latex pillow before leaving, it arrived in my room shortly after – and the coffee was the best I've had in any hotel lounge!FromAU$327
Outstanding4861 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.43km from downtown
The location is impeccable, within walking distance to the Forbidden City, with a rich variety of dining and shopping options nearby. Whether for business travel or exploring Beijing's culture, the transportation convenience is perfect. The rooms feature a classic American luxury style, blending Chinese elements, with carved details, silk furnishings, and antique decor subtly showcasing cultural heritage. From the doorman's luggage service to the smiling welcome from the front desk concierge, and the handwritten welcome card with a customized fruit platter in the room, every step feels warm and personal.
Special thanks to Will from the concierge for his excellent service, the service team Chloe and Danika for their 24-hour butler-style service, and Vivian from the spa department…FromAU$538
Good4484 Reviews
Xizhimen and Beijing Exhibition Center Area Beijing|9.56km from downtown
The suite's details are much better than a standard room. For example, the water temperature is pre-set for you, the first round of the minibar is complimentary, there's a pot of freshly brewed tea, numerous fresh flowers, and the bathroom includes mouthwash and bath salts.
During the National Day holiday, breakfast around 8 AM didn't require queuing, but by 9 AM, there was a queue. Honestly, I didn't experience any particularly special service. When I switched rooms, I left something behind, and the front desk dismissively said they didn't have it. While it wasn't extremely valuable, it was still worth several hundred yuan. After I mentioned it, there was no further follow-up, which left a pretty bad impression.
Environment: The back garden is beautiful, and there's almost always a lawn wedding happening daily.FromAU$193
Breakfast
Excellent3485 Reviews
Asian and Olympic Games Village Area Beijing|14.1km from downtown
Facilities: Very good
Sanitation: Very clean
Environment: Very good
Service: Also very good
It is very close to the subway station. It takes more than 20 minutes to take a taxi to the Bird's Nest. The front desk service is super good. I will choose this place next time. It is cost-effective😌FromAU$89
Very Good2194 Reviews
Wangjing Area Beijing|10.16km from downtown
Nuo Hotel consistently wins me over. The rooms are great, the night view is decent, and the cleanliness is always on point and timely. Plus, the cleaning staff proactively provides kid-sized slippers, and the hotel maintenance is quite good. My daughter and I stayed here this time, and she loved it too.
There were welcome fruits in the room, and they even gave us mooncakes during the Mid-Autumn Festival. While no one is really short on food, receiving a gift still makes you happy.
All the hotel staff were incredibly nice. My daughter is quite outgoing (E-type personality), and the staff were all friendly and chatted with her for a bit. A pleasant surprise during check-in was the guqin music during afternoon tea – it felt perfectly suited. My daughter went up for a photo, and the performers were very warm and enthusiastic, which made her really happy.
This time, the only downside was the ice cream at the lobby bar – it really wasn't very good. My daughter bought vanilla, took two bites, and said she didn't like it. I'm not sure if it was old or if she just didn't care for that brand's flavor. At 50 yuan per scoop, it's not cheap, so I hope they can improve it, though taste is, of course, subjective.FromAU$193
Outstanding3026 Reviews
Guomao Area Beijing|2.93km from downtown
I saw some online reviews mentioning the hotel facilities were old, but they were actually quite decent, apart from the slightly dirty carpet. The bed was big enough, my kids could even sleep crosswise on it.
The location is convenient, with metro line 2 nearby, but it's still a bit of a walk from the station. After a day of sightseeing, coming off the metro and having to walk that far with tired legs was a bit frustrating. If you plan to travel by metro daily, be prepared for the walk.
Regarding the service, the two front desk staff on our first day were a bit indifferent, but the staff on the following days were very enthusiastic. Especially the duty manager on the evening of the 18th; the next morning, he specifically helped explain to the breakfast staff that because we had to leave early with a child, if it would be possible to make an exception and pack some breakfast for us. The breakfast staff initially grumbled quite a bit, but in the end, they let us pack breakfast. A big thank you to that duty manager.FromAU$108
Excellent319 Reviews
Tian'Anmen Square and Wangfujing Area Beijing|1.47km from downtown
Before check-in, private concierge Danika proactively added me on WeChat to ask about my stay and introduce the hotel's facilities and restaurants. The room was well-maintained, and they provided a generous welcome amenity. The bedding was very comfortable, and the hotel's location is great, right next to Wangfujing. At check-out, Danika specially wrote a card wishing me a smooth journey to my next destination 🥹. I would definitely choose to stay here again if I have the chance.FromAU$1,689
Excellent2740 Reviews
Beijing|71.5km from downtown
The location is quite convenient, and there's ample parking right in the courtyard. The room was very clean, and the bathroom had no unpleasant odors. The breakfast offered a wide variety of options and tasted quite good. Overall, a very satisfying experience.FromAU$33
Shanghai Hongqiao Railway Station (上海虹桥站)
Source: ChinaDiscovery
- Location: 1500 Shengui Road, Minghang District, Shanghai, China
- Platforms: 30
Connected public transportation:
- Subway: Line 2, transfer to Line 10 at Hongqiao Railway Station Metro Station
- Bus: 316, 320, 941, 941B, 941S, 189, 807, 941, 927, 938 and more
Attractions around:
- Shanghai Zoo (上海动物园): Around 20 minutes by taxi or bus
- Qibao Ancient Town (七宝古镇): About 30 minutes by taxi
Popular hotels in Shanghai
5 star
Great324 Reviews
Wall Street - Financial District New York|0.83km from downtown
Absolutely loved our stay here. Close to One World Trade and an easy walk to Battery Park, the subway and the ferries. Our King Room with a Sofa bed was spacious and had great bathrooms and amenities. The views are fantastic, and the lovely new area and wonderful mall adjacent to the hotel makes staying here simpleFromAU$1,171
Great168 Reviews
Times Square New York|5.31km from downtown
Staying at The Edition again this year felt just like coming home. The front desk and luggage staff were incredibly warm and thoughtful, it was like seeing old friends. A special shout-out to Mr. Shah and Mr. Brian at the front desk – their service was impeccable, and they were so friendly and diligent. They truly deserve praise! 👍👍 We celebrated a birthday at the 9th-floor restaurant this time, and Mr. Ace was a huge help throughout. He took photos for us and paid attention to so many dining details. All in all, we had a fantastic stay here and hope to return next year! 😄FromAU$612
Very Good113 Reviews
Gramercy New York|3.76km from downtown
Super hotel, perfect location. sky bar and swimming pool are super relaxing.
Hairdresser, starbox and shops nearby.
Staff is super good, help you where necessary.
Large rooms had a wonderful time with the family. Metro also very close to this hotel. Highly recommended.FromAU$521
Very Good301 Reviews
Times Square New York|5.12km from downtown
Beyond its proximity to Times Square, the experience was honestly pretty mediocre. The initial room we were given faced the street and was extremely loud, with the constant roar of traffic and revving engines late into the night. We were moved to a room on the seventh floor, which overlooked a mechanical floor and also generated continuous noise. Frankly, in Manhattan, I wouldn't recommend staying near Times Square. It's simply too crowded with tourists, dirty, chaotic, and loud, unless seeing Broadway shows is your absolute priority. There's a mandatory $40 daily 'resort fee,' but it offers no amenities or services to justify the cost. The only 'perk' we found was being able to claim two pieces of fruit from the downstairs bar each day.FromAU$1,089
Very Good548 Reviews
Times Square New York|5.2km from downtown
Our room was spacious enough for four, offering a vibrant New York City view from the window. While it's right next to Times Square, which can be bustling and crowded, the hotel's security measures were very robust. It's incredibly convenient for guests to catch a Broadway show right downstairs, and I highly recommend this hotel for anyone visiting NYC for the first time. The hotel staff were incredibly prompt and responsive to our inquiries both before and after our stay, which was truly excellent and professional. One area for improvement would be the restaurant service; it was often difficult to get the attention of the servers when trying to order. Overall, it offered excellent value for money, and we were very satisfied! (Forgot to take photos).FromAU$971
Business travel
Outstanding11635 Reviews
People's Square Shanghai|0.54km from downtown
Great location just near Najing Road, which is great for shopping, walking and eating. When we arrived, our rooms were not yet ready, even we arrived long after check-in time. However, Iris was kind to upgrade our room and inform us through WeChat when the rooms were ready for us to go in.FromAU$169
Outstanding5741 Reviews
People's Square Shanghai|0.47km from downtown
Our stay at the hotel was absolutely outstanding a perfect combination of luxury, comfort, and truly personal service.
The room was beautifully designed, spacious, and spotless, with every detail thoughtfully prepared to ensure complete comfort. Everything felt intentional from the soft bed and soothing lighting to the fragrance and elegant décor. It’s clear that the hotel takes great pride in creating an atmosphere that feels both premium and warm.
The Executive Lounge was a true highlight. Calm, elegant, and filled with high-quality food and drinks throughout the day. Spending our evenings there, overlooking the stunning city skyline with a glass of wine or coffee, was an unforgettable experience.
Breakfast was simply exceptional a rich selection of fresh, delicious dishes, beautifully presented and constantly replenished. From made-to-order eggs to fresh pastries, fruits, cheeses, and juices every item was top quality. The staff made sure each morning started in the best way possible.
But what truly made our stay special was the human touch. We would like to express our heartfelt appreciation to William and Judy, two incredible team members who went above and beyond for us.
William, whom we met every evening, was always professional, kind, and genuinely caring. He made sure everything was perfect for us and always checked that we were comfortable and happy. His positive attitude and attentiveness made every encounter a pleasure.
Judy, who greeted us every morning, was equally amazing warm, attentive, and full of energy. She personally ensured we had everything we needed and that our mornings started with a smile. Both William and Judy even shared their personal contact numbers with us, offering help at any time, which is rare and deeply appreciated.
It was touching to see how much they cared about our well-being and enjoyment. We always looked forward to seeing Judy in the mornings and William in the evenings they truly made us feel at home.
The hotel’s location is perfect central, convenient, and surrounded by the vibrant heart of Shanghai.
We will definitely return and recommend Radisson Blu Shanghai New World to anyone looking for a luxurious, comfortable, and genuinely welcoming stay.
Special thanks again to William and Judy you made our experience unforgettable.FromAU$194
Outstanding6297 Reviews
People's Square Shanghai|0.69km from downtown
The front desk service was excellent! The location is superb, just across the street from Nanjing Road Pedestrian Street and very close to the Bund. This trip, I brought my family and booked three rooms, including a suite for my parents. The view from the suite's window was great, overlooking Nanjing Road Pedestrian Street and even a glimpse of the 'three-piece suit' (referring to the iconic Lujiazui skyline)! The room facilities were good, and we received complimentary welcome fruit upon check-in. Breakfast was decent too! Overall, it was a very pleasant stay!FromAU$166
1647 Reviews
Huaihai Road Area Shanghai|0.73km from downtown
I booked the executive room but it wasn’t ready until 4:15 on the Saturday I arrived. They asked me to wait in a business lounge but there’s no food or drink there and no music. How about voucher for a snack or drink? The TV is really outdated and there’s no smart TV function. The lampshades were crooked and shabby room overall without any toothbrushes or anything no minibar. The breakfast area has a nice balcony but they don’t let you sit there and they put chairs blocking off places to sit too. The offerings were small but then after you get a plate of bread they show you the breakfast menu. They could put a sign in the hallway to guide guests to the breakfast area and inform guests how it works. The bedroom air conditioner was so noisy that it gave me a headache. There’s little posted information about the gym, pool, food and beverage or anything in the hotel. I used to do hotel management so wanted to point some of these things out. For a similar price better to try other options.FromAU$214
Outstanding10326 Reviews
People's Square Shanghai|0.73km from downtown
This place was okay, I would not book here again. It is definitely in a good spot right downstairs is Nanjing road so you have alot of shopping and food halls right outside your room.
Staff is super friendly and very helpful especially the cleaning staff. Made sure we got water atleast once a day and would ask us if we need new towels if they saw us.
Depending on where they put you, you may end up having to take a pretty far walk to your hotel room.
You’ll need to take an elevator up to the main lobby and depending on the room you will need to take another elevator up. But if you are on an floor higher then 6 be prepared to hike to your room most inconvenient part of the stay to be honest.
The room also has an AC, Heater option you can set which is very handy and a window that can open partially.
The room was overall nice and clean but the compliments stop there, as the room is way to dim especially the bathroom cant really see much in there and it is also very tiny you can barely move in there. You literally cannot close the door if you’re standing at the sink or sitting on the toilet.
The shower drain also has a bad smell like sewer pipes that come up when youre using the shower and it takes awhile for it to go away. The shower pressure was okay until my 3rd day there and when I showered the water pressure was non existent and limp even tho the water is being poured on my body the pressure was so low it didnt even feel like anything was hitting me. At one point the pressure dropped to 0 and it was trickling out the shower head. The next morning though it was back to normal so not sure what happened. The shower area also floods the bathrooms as we had 3 rooms and all rooms had some form of flooding post shower. And 1 was really bad. Which we complained about and they gave us another room.
They also had a laundry room with 3 small washers and 3 small dryers not ment for bulk washing, and also free detergent. The washer was good but the dryer… unless you are ready to hang dry your clothes do not wash your clothes here as we ran the clothes in the dryer for 2-3 hrs and the clothes were still damp. And when we asked the staff they told us the dryer only dries enough for it to stay damp and you will need to air dry the rest which is ridiculous. Why have a dryer when it doesn’t do what it’s meant to do? Make it make sense.
Overall besides location and friendly staff there is definitely better locations to choose from. I would not stay here again.FromAU$145
Family friendly
Excellent7685 Reviews
People's Square Shanghai|0.7km from downtown
This hotel's rooms are absolutely fantastic! As soon as I walked in, I was captivated by the exquisite decor – the dark wood furniture just screams luxury. The two large beds were soft and comfy, and the sofa area by the window was perfect for unwinding in the afternoon with a coffee; it was just so relaxing. Even the carpet design was stylish. Staying here felt both as cozy as home and as luxurious as a high-end hotel. Best of all, it's really close to Nanjing Road Pedestrian Street. I'll definitely choose this place again next time!FromAU$257
Outstanding10860 Reviews
Train Station Area Shanghai|2.4km from downtown
An absolutely flawless luxury experience, the Pullman Shanghai Jing An is definitely my top choice for any trip!
📍 Excellent Location:
The hotel's location is incredibly convenient! Situated in the heart of Jing'an, it's right next to a subway station. Whether you're heading to West Nanjing Road for shopping or to Jing'an Temple to feel the city's pulse, it's just a couple of subway stops away. This makes it a perfect base for both business and leisure travelers.
🏨 Exceptional Check-in Experience:
From the moment you step into the lobby, you can feel the Pullman brand's luxury and modernity. The front desk staff were professional and welcoming, making the check-in process efficient and quick, instantly easing any travel fatigue.
🛏️ Cloud-like Sleep:
The room offers expansive views, with the city's beautiful scenery laid out before you. The room design is stylish and elegant, and the space is very generous. What impressed me most was the perfect comfort of the mattress and pillows; lying on them felt like sinking into a cloud, giving me a rare deep sleep. The in-room facilities are comprehensive, including high-speed Wi-Fi and a smart control system, with every detail showcasing quality.
🍽️ A Feast for the Taste Buds:
The hotel breakfast was a huge surprise! The selection of Chinese and Western dishes was rich and varied, with fresh ingredients and authentic flavors. Especially the freshly made omelets and exquisite pastries made me look forward to breakfast every day. The lobby bar also has a great ambiance, perfect for afternoon tea or an evening drink.
💁 Impeccable Service:
The entire hotel service team deserves praise. From the concierge to housekeeping, every staff member greeted me with a smile, was proactive, and responded promptly to requests. This feeling of being welcomed home was the most brilliant part of this stay.
Pullman Shanghai Jing An perfectly combines urban convenience with luxurious tranquility. Whether for a business trip or a city getaway, it offers an experience that exceeds expectations. I have unhesitatingly made it my top hotel choice for future visits to Shanghai and highly recommend it to everyone!FromAU$152
Excellent8464 Reviews
The Bund Area Shanghai|1.73km from downtown
I had an excellent stay at Blossom House Shanghai On The Bund. The location couldn’t be better—just steps away from the Bund and close to transportation, restaurants, and shops. It made exploring Shanghai incredibly convenient.
The rooms were beautifully designed, comfortable, and spotless. You can tell the hotel pays attention to detail, and it really elevated the overall experience. I had a room with terrace which i enjoyed very much. Breakfast was another highlight: fresh, delicious, and with plenty of variety to start the day right.
What truly stood out was the staff. Everyone I interacted with was warm, professional, and genuinely helpful. They were always ready to assist with a smile, whether it was offering local tips or helping with small requests.
I highly recommend this hotel to anyone visiting Shanghai. Great location, great rooms, great food, and fantastic service. I would definitely stay here again!
And got a a little present on my checkout. 😊FromAU$200
Very Good3943 Reviews
The Bund Area Shanghai|1.27km from downtown
Great location, very close to the Bund. However, during breakfast, they started clearing everything away right at 10 AM, which felt a bit rushed. The hotel parking lot is huge with spacious spots, which is quite rare in a big city like Shanghai – that's a big plus! Unfortunately, the charging station was out of order for some reason. Overall, it's good value for money and I'd recommend it!FromAU$217
Very Good4465 Reviews
Jing'an District Shanghai|2.6km from downtown
The location is unbeatable. Food, drinks, and entertainment are right downstairs, and it's just out of Exit 3 of Jing'an Temple Metro Station. Luxury stores on Nanjing West Road are only a couple of stops away, and Yuyuan Road offers a quaint, old Shanghai vibe with its plane trees and charming old houses. The hotel itself is nestled between two streets, avoiding the crowds but still capturing the essence of old Shanghai. The residential building in front of it is even the apartment where Eileen Chang wrote 'Love in a Fallen City.' The service is excellent, from the doormen and front desk staff to the housekeeping aunties and restaurant chefs. The breakfast isn't extensive, but it has all the essentials, and it's all healthy food. If you prefer a Western breakfast, they offer more cheese and ham than most hotels. While the facilities are a bit older compared to newly built hotels, it's still highly recommended. I'll definitely stay here again on my next visit.FromAU$220
Hot spring
Outstanding2253 Reviews
Hongqiao District Shanghai|11.03km from downtown
The Anandi hotel and spa was an absolute blast. From the staff to the wellness workshops and the lovely food🤗. My favourite thing would have to be the tea service that they bring to your room every morning which is made for you. Yana was lovely and very welcoming. The workshops were great and the instructor was very funny and it it a great experience. The healing touch hot springs was great, I enjoyed soaking up in the different springs. Would highly recommend this hotel!FromAU$288
Outstanding4248 Reviews
Zhujiajiao, Oriental Land Shanghai|43.7km from downtown
The room decor is a bit dated, but it was a great deal with the consumer vouchers. We brought the kids for a weekend getaway. It's perfect for families, with fresh air, plenty of space, and lots of activities like digging in the sand, feeding animals, and making fridge magnets, all of which we tried. The accommodation area is huge, but all services run smoothly. Parking is convenient; you can park right in front of your building, making luggage handling very easy. The front desk and room service staff were proactive and enthusiastic. Requests for extra water, children's toothbrushes, and shuttle service were responded to incredibly quickly, much faster than many other hotels I've stayed in, which I really appreciated. The Peacock Dynasty Chinese Restaurant was decent and reasonably priced. For one dinner, we ate at a local farm restaurant outside the hotel, and the shuttle picked us up and dropped us off at the hotel entrance. When we returned to our accommodation area at night, the security guard at the main gate主动 helped us call for a shuttle. Overall, we were very satisfied and will definitely consider staying in a different room type next time.FromAU$146
Excellent2544 Reviews
Changfeng Park Area Shanghai|8.63km from downtown
🌿 A Poetic & Beautiful Escape at Yu Shuku Wating 🌿
Folks, I simply *have* to rave about this hidden gem I stumbled upon! Just finished my stay, and I absolutely *have* to share this immersive experience! ✨
The moment I stepped into the hotel, I was utterly captivated by the tranquil courtyard views. Winding paths lead to secluded spots, a small pond shimmers, and lush greenery abounds 🌳. Wearing a Qipao here, every casual shot turns into a stunning photo 🎬. The architecture and nature blend seamlessly, truly like stepping into a Jiangnan garden-style paradise~
Inside, the delightful surprises continued 🎉. From the floral arrangements to the calligraphy and displays, an elegant ambiance permeates every corner 🍵. You can even experience scripture copying, calming your mind with ink and brush – a truly unique cultural charm that, if you know, you know! The garden view outside the window is breathtakingly beautiful, making your heart flutter. Sipping tea and enjoying the scenery, it's truly the epitome of slow living 🍃. The room features an extra-large bathtub perfect for a relaxing soak, and they even provide two different kinds of bath products. A floating breakfast is also available for those picture-perfect moments. Plus, the room is fully equipped with an air purifier and a humidifier.
The service was incredibly attentive 💗. The staff were warm and considerate, as friendly as old friends~ From check-in to the various activities, everything was seamlessly smooth, and the comfort level was absolutely top-notch ✨. After adding the front desk on WeChat, they were always responsive and delivered on every request.
For anyone looking to escape the hustle and bustle and discover poetic beauty, don't hesitate – just book it! You won't regret it!!
#HotelReview #ChineseStyleHotel #HealingGetaway #HiddenGemFromAU$155
Very Good2903 Reviews
Shanghai Disney Resort Shanghai|21.83km from downtown
As a mum travelling solo with 2 young children this is a dream stay. 100% would choose to stay here again for my next Disneyland visit. They have a designated private car that drops guests off at Disneyland resort line train station which is then a 5 min walk to Disneyland. To get picked up you WeChat them (with some notice) and boom the car will be there to pick you up. Unbelievable service and the staff were super nice to my rambunctious kids! The Onsen is not to be missed - actual spring waters from local Jiangsu area. I felt like I was back in japan (and I spend a LOT of my time there travelling 6-7 times every year there). If your child is over 90cm they cannot go in the opposite sex Onsen BUT my son was kindly escorted by staff and was taken through the experience alone without any problems (he can speak mandarin though which helps). There is a small playground for kids onsite but opposite the road at Bicester outlet shopping village is a HUGE playground mostly shaded which is perfect for kids and also has water play splash pads everywhere and tons of food options. I stayed one night at the Melia and one night here and this one is superior by far in every respect with the option for car pickup from Disneyland! 20 mins to Pudong Airport - easy!FromAU$229
Very Good630 Reviews
Shanghai Disney Resort Shanghai|21.56km from downtown
This hotel, which I chose for my business trip, truly exceeded my expectations. Check-in at the front desk was swift, and I didn't have to wait long at all. They even offered a complimentary upgrade to a higher floor, mentioning it would offer a better view. The room wasn't particularly spacious, but it was spotlessly clean and free of any unpleasant odors. The bed was perfectly comfortable – neither too soft nor too hard – providing excellent rest after a tiring day of work. While breakfast wasn't luxurious, it offered warm and filling staples like congee, steamed buns, and eggs. Overall, I have no complaints and would likely choose to stay here again on my next business trip to the area.FromAU$88
Gym
Outstanding5756 Reviews
Huaihai Road Area Shanghai|1.78km from downtown
The room was spacious, bright, clean, and tidy. I was pleasantly surprised to find out it's part of the Japanese Okura chain, which I'd stayed at before in Fukuoka and had an excellent experience with their service and breakfast. The staff here were courteous, polite, and enthusiastic. I purchased a hotel package that included a buffet lunch at the Magnolia restaurant. The food was exquisite, delicious, and served in small portions, allowing me to sample various Shanghai delicacies. The location is excellent, just about 3 kilometers from both the [untranslated location] and the Bund, easily accessible by shared bicycle. Many thanks to Trip.com for recommending such a high-quality hotel!FromAU$128
Good5038 Reviews
People's Square Shanghai|0.9km from downtown
Great hotel! Good location, breakfast selection massive and importantly the staff are all so nice and accommodating. Managed to get the address before arriving for online purchase delivery and all apps are accessible with their wifi. Executive lounge is also beautifully decorated with loads of alcohol selection on offer. Would love to stay back here again!FromAU$224
Good2638 Reviews
People's Square Shanghai|0.9km from downtown
The Grand Central Hotel Shanghai is located next to Nanjing road so it’s very central. The decoration of the hotel looks a bit outdated which lots of golden colors and palm trees in the lobby. Upon my arrival the concierge staff helped to take out my luggage from the car and as we were walking inside he wanted to store my luggage and telling me that check in was at 2pm. I arrived at 12pm. I told him I will go to the reception first and brought my luggage with me. The receptionist checked my booked and said the room isn’t ready and asked me to wait. As I was very tired I asked how long I need to wait and he said until 2pm. I asked if I could perhaps double check at 1 pm and he said ok. I checked again at 1pm and the room wasn’t ready. Finally I got the room at about 1:40. The room size was good and the maintenance of the room was ok although a bit worn out but the decoration looks very outdated and makes the room look more old. Moreover, they had some old brochures in the room which doesn’t really apply to today’s needs such as an old Shanghai yellow pages catalogue etc. Furthermore, there was two bottles of water in the room with tags and on the tag it was clearly stated that only two bottles of water is provided per day per room and additional water bottles will be charged at 10RMB per bottle. I think this makes the hotel seem stingy, supposedly stating that it’s a five star hotel. Haven’t encountered this at hotels with lower star ratings that I stayed at. Another issue was that the HBO channel on the TV didn’t work and that was the only foreign channel on the tv for movies so perhaps international travelers wouldn’t have much to watch. My stay was so so.. the most positive aspect being the central location.FromAU$213
Very Good15036 Reviews
Lujiazui Area Shanghai|3.12km from downtown
I've stayed at the Grand Hyatt Jin Mao multiple times, and I truly love this hotel in Lujiazui! Even though it's an older hotel that's been open for many years, the rooms are exceptionally well-maintained and preserved; you can't see any signs of aging! The room amenities are comprehensive, and both the bedding and toiletries are excellent. The bath products are Balmain, which are really good! This time, Ivy, the guest experience ambassador at Jin Mao, proactively contacted me before my check-in to ask about my preferences and even upgraded me to a Club River View room. I'm so grateful for her thoughtful and meticulous service! The room directly faces the Lujiazui Financial Center, and with the river view, you can clearly see the Oriental Pearl Tower. Both the night view and the daytime scenery are absolutely stunning! The Executive Lounge's afternoon tea starts at noon, and while the selection isn't huge, the evening Happy Hour is truly fantastic. The food is abundant and delicious, and it lasts a long time, from 5 PM to 8 PM! I absolutely adore the hotel's breakfast buffet. Although I missed it on my first day back in China due to jet lag, on the second day, I spent a full two hours savoring the lavish breakfast! The breakfast is divided into Chinese and Western sections. Personally, I think the Western section has a better view as it faces the river and the Oriental Pearl Tower directly, but both Chinese and Western dishes are incredibly plentiful and taste great. The breakfast on the 56th floor was so good that I didn't even bother to check out the breakfast at the Club Lounge! The hotel's location is superb; not only is it in the heart of Lujiazui, but the subway station is also right on the B1 level. It's also very convenient to take a taxi to various attractions and shopping malls in Puxi! A special thank you to the concierge department this time. My suitcase broke during my last stay at Jin Mao a week ago, forcing me to buy a new one at a mall on Nanjing Road. Since I was rushing to go abroad at the time, I had to leave my old suitcase with the concierge. I only picked it up again from the concierge a week later after returning from my trip abroad. I'm truly grateful to the concierge staff! Both this stay and my previous one, the hotel was fully booked, and almost all the guests were foreigners, with very few domestic tourists. Yet, even with such tight room availability, the hotel still reserved my preferred room type for me, which I truly appreciate! Overall, I highly recommend staying at Grand Hyatt Jin Mao! The location is super convenient, making it easy to get anywhere. The rooms are clean, tidy, and refreshing, and the beautiful views are incredibly therapeutic. It's perfect for both relaxation and enjoying the scenery!FromAU$248
Outstanding15041 Reviews
Lujiazui Area Shanghai|2.51km from downtown
The location is fantastic, near to a mall and the oriental TV station in Shanghai, one of the must-go attraction. It's located near the IFC mall and super brand mall. Which travelers can conviniently go for food or shopping.
The room is also clean, large and with a great view. If I stayed in higher level could have see the bund from a bird eye view, but I was placed on 9th floor, so I guess it's good enough.
Then for the gym it's well equipped and traveler can still get a good workout.
Overall, the hotel is located at a good position, clean, and a large room, and all it's facilities are goodFromAU$198
Swimming pool
Good8988 Reviews
People's Square Shanghai|0.5km from downtown
Had the absolute best check-in experience of my life, thanks to Freya at the front desk. We were tired from our flight, and she greeted us with the warmest smile and incredible hospitality. She not only got us into our room early but surprised us with a complimentary upgrade and breakfast! Truly went above and beyond to make us feel welcome. Five stars for her!FromAU$307
Good6816 Reviews
Jing'an District Shanghai|2.97km from downtown
The front desk staff were cold and robotic, and their work attitude was lax, which immediately made me lose interest in this five-star hotel. There were no welcome fruits, no smart toilet, no personalized service at all, and I didn't feel valued or welcomed as a guest. There were no small soaps for guests who don't like shower gel, and all the toiletries were large, fixed bottles – are they trying to prevent guests from taking them? If you want to stay in the hotel and just have a simple meal, the executive lounge offers hardly any food. This really doesn't justify my executive room rate; it's not good value for money. The breakfast environment was decent, but it was crowded, and the food wasn't particularly impressive. The sink drained slowly, and the maintenance worker initially claimed it was normal, but after actual repairs, it improved significantly. Although the hotel is old, the overall cleanliness is excellent, it's quiet, the high-floor views are great, and it's convenient for getting around with many places to explore for a city walk nearby.FromAU$168
Very Good2564 Reviews
The Bund Area Shanghai|2.48km from downtown
Staying at the Hyatt on the Bund was the smartest decision we made during our trip to Shanghai! The hotel is right next to the Bund, just a few minutes' walk to the observation deck. The panoramic floor-to-ceiling windows in our room were a true gem – by day, you could watch cargo ships traversing the Huangpu River with the Lujiazui 'three-piece suit' (referring to the three iconic skyscrapers) clearly visible; by night, the Bund's historic buildings lit up, creating a breathtaking river view that was impossible to tear your eyes away from.
The breakfast was another delightful surprise. The buffet at Aroma, located on the 2nd floor, offered such a rich variety that it was hard to choose: freshly made omelets, delicious sushi, soft pastries, fresh fruits, and a wide array of beverages – it catered to every taste.
What truly stood out was the heartwarming service, especially from Lorna and Anna, who deserve special recognition! When Lorna learned we wanted a higher-floor room, she quickly arranged it despite the hotel being almost fully booked. She not only prepared our room in advance but also answered all our questions efficiently and promptly. From the views to the dining and the service, everything was impeccable. We will definitely stay here again on our next visit to Shanghai!FromAU$268
Outstanding4548 Reviews
Huaihai Road Area Shanghai|0.97km from downtown
The Langham, Shanghai, Xintiandi · Exceptional Service from the 27th Floor Executive Team
My recent stay at The Langham, Shanghai, Xintiandi, was one of the most memorable trips I've had lately. As someone who's stayed in countless hotels, both domestically and internationally, for business and leisure, I truly understand that while 'hardware can be similar, service is what truly makes the difference.' The 27th-floor team at The Langham, especially Zoe, Judy, Ella, and Loretta, made me experience firsthand what 'true home-away-from-home' really means!
Always Smiling, Gentle Yet Firm Approachability
The moment I stepped out of the elevator, I was greeted by their constant smiles. That gentle yet firm approachability instantly put me at ease after a long journey. Unlike rigid or perfunctory politeness, their smiles were genuine and natural, as if they could melt away all the fatigue of travel. Even late at night or during busy morning hours, they maintained the same positive and gentle demeanor, showing no signs of tiredness.
Anticipating Guests' Needs Before They Even Ask
What impressed me most was their ability to accurately anticipate my needs before I even had to ask. Zoe meticulously introduced all the hotel facilities, current promotions, and dining times, and was always responsive and accommodating. Judy, despite being busy, specifically waited in my room to help me change my evening gown. That 'one step ahead' keen insight astonished me; it showed their incredible attention to and grasp of guest needs.
Professional Yet Warm
In the 27th-floor team, I witnessed true 'professionalism with warmth.' They were adept at all hotel procedures: whether it was booking, late check-out, or using facilities, they handled everything swiftly and efficiently. Yet, their communication was always gentle and respectful, never making you feel pressured. They knew when to offer help but never intruded on guests' private space. This 'just right' sense of proportion is precisely the most precious quality of a five-star hotel.
Team Synergy and Infectious Atmosphere
Top-notch service isn't just about individual efforts; it's a reflection of the entire 27th-floor team's seamless collaboration. No matter who I interacted with, they could quickly understand my needs and efficiently follow up. That team synergy conveyed the excellent standard of hotel management.
The True Meaning of Feeling at Home
Many people talk about 'feeling at home,' but it wasn't until I experienced Zoe, Judy, Ella, and Loretta's service on the 27th floor at The Langham that I truly understood the weight of those words. They didn't just fulfill their duties; they treated every guest as a friend worth caring for. Whether for work or travel, I would wholeheartedly choose The Langham again and again, because it's not just a place to rest, but a home where my mind can relax and feel warmly enveloped.
This stay at The Langham, Shanghai, Xintiandi, gave me a profound understanding of the true essence of 'top-tier hotel service.' My sincere thanks to all the ladies on the 27th-floor team. Through their smiles, attention to detail, professionalism, and warmth, they created an unforgettable journey for me. No matter where I am in the future, whenever I recall this experience, I will remember the sense of comfort and warmth they brought me. If hardware is the foundation of a hotel, then these genuine and passionate service staff are the true soul of The Langham. Thank you for helping me find a long-lost sense of belonging in my busy life.FromAU$309
Excellent6551 Reviews
The Bund Area Shanghai|1.78km from downtown
My Reflections on My Stay at the Fairmont Peace Hotel, Shanghai
The moment I stepped into the Peace Hotel, it felt as if I'd traveled back a century. The Art Deco architectural aesthetic immediately enveloped me, its dark green copper roof shimmering in the sunlight, while inside, the octagonal stained-glass ceiling and antique bronze chandeliers in the lobby complemented each other beautifully. Every detail exuded an 'old money' elegance, refined by time, instantly soothing away the fatigue of my journey.
The meticulousness of the service throughout my stay was truly impressive. From the patient guidance during check-in to the impeccable housekeeping service, the staff consistently maintained a polite and discreet demeanor, never intrusive, yet always promptly responsive when needed, truly making guests feel at home. The guest rooms skillfully blended vintage charm with modern amenities, offering contemporary comforts while retaining the exquisite allure of old Shanghai. Opening the window, I could feel the vibrant pulse of the Bund, and at night, drifting off to sleep with the city's tranquility felt exceptionally peaceful.
Breakfast each morning was another delightful highlight. The abundant spread catered to both Western and Chinese palates, featuring fresh ingredients and authentic flavors. Dining in the restaurant to soft background music truly set a wonderful tone for the day. During my leisure time, I indulged in the hotel's spa, where professional techniques thoroughly soothed my body and mind. The gym was well-equipped and immaculately maintained, making it easy to maintain my fitness routine even while traveling.
Staying here wasn't merely about booking a room; it was an immersive journey into history and luxury. As I looked back at the iconic building upon departure, I felt a genuine reluctance to leave. With its century-long heritage and genuinely thoughtful service, the Peace Hotel truly exemplifies what an 'unforgettable stay' means.FromAU$532
Breakfast
Very Good143 Reviews
Times Square New York|5.02km from downtown
The location is excellent, though it's quite lively, which can make getting a good night's sleep a bit challenging. That said, location is key here. It's just a few minutes' walk to the Nasdaq Exchange, making it incredibly convenient.FromAU$743
Very Good94 Reviews
Chelsea New York|3.64km from downtown
Our stay was accommodating. Fantastic location. The bedding was super comfortable, but the beds were small. Says it sleeps 4, but should have been 2. The bathroom was tiny too. The lobby restaurant was under construction. They had fruit, bagels and muffins in the lobby. We paid over $330 per night. I know it’s NYC, but wow.FromAU$354
Very Good134 Reviews
Times Square New York|4.32km from downtown
The front desk staff were proactive in trying to solve problems, but the cleanliness of the room was disappointing. We didn’t want to know, but we ended up learning the hair color of the previous guest.
Having only two elevators was an inconvenience, but the relaxed pace of travel made it more tolerable. The hot water and coffee were really great.FromAU$437
Very Good282 Reviews
Times Square New York|5.01km from downtown
Overall, a decent budget stay for NYC.
We appreciated the separate bunk beds for my sister and I, but we did find stains in the bedsheet and had
to ask for a new set. Also, perhaps it’s summer, but the beds didn’t have actual duvets or comforters; there were thin throw blankets. Also, the pillows were super soft and had an odd smell so I didn’t end up sleeping with pillows.
The cleaning lady on my floor was very friendly though and offered to change our towels and empty our trash everyday. The other typical hotel room amenities (toothbrush, toothpaste, water, etc.) were not provided.
Location is great and very central to NYC so no complaints there.
We also used the luggage storage and airport car service. We checked out at noon, went out for lunch, and came back to the car we booked. The prices are very reasonable: we paid $90 (+$10 tip) for a car to JFK that fit two people and four suitcases. A great deal compared to the at least $150 on Uber.
Overall a decent stay in NYC if you are on a budget.SOLD OUT
Very Good104 Reviews
Midtown West New York|5.98km from downtown
The hotel was amazing the location was also good. The only thing was I there was no room service with a 22month old rooms service is always a good shout. We required milk for the baby and the receptionist said we don’t do this service. The lifts were very tight and of course busy so with a stroller it was always a hit & miss when you can get into the lift. The cleaniness and staff were very pleasant and professional. I would recommend this hotel to other visitors and will stay here again.FromAU$343
Guangzhou South Railway Station (广州南站)
Source: China Train 12306
- Location: Shibi, Panyu District, Guangzhou, Guangdong Province
- Platforms: 28
Connected public transportation:
- Subway: Line 2 and Line 7
- Bus: B7, 288A, 301A, 303A, 309, 309A, 307, 310, 764, 782, and more
Attractions around:
- Chimelong Paradise (长隆欢乐世界): About 30 minutes by taxi or bus
- Canton Tower (广州塔): Around 45 minutes by subway or taxi
Popular hotels in Guangzhou
5 star
Very Good7791 Reviews
Guangzhou|1.16km from downtown
A perfect stay! Guangzhou Jianguo Hotel's attention to detail and delicious food were a delightful surprise.
My stay at Guangzhou Jianguo Hotel, from stepping into the lobby to checking out, was filled with thoughtful service every second – an absolutely amazing experience. First off, a big shout-out to Ms. Xu Shuyue at the front desk! The moment I walked in, she greeted me with a warm smile and a very friendly tone, making me feel instantly at ease. She processed my check-in efficiently and proactively asked if we had any special requests, kindly arranging a room with a view for us. She not only provided detailed information about nearby parking and breakfast times but also went the extra mile to remind us about minor details like, “If you want to adjust the air conditioning temperature in your room, just give us a call.” This level of thoughtfulness truly warmed my heart.
Following Ms. Xu Shuyue's recommendation, we tried the Cantonese restaurant on the fourth floor, and it certainly didn't disappoint! The restaurant's ambiance was exceptionally elegant, with soft lighting and gentle music, making it very relaxing to sit down. The dishes were both visually appealing and delicious – each one felt like a meticulously crafted work of art. The signature dishes were incredibly smooth and delicate, and the freshness of the ingredients was evident with every bite.
Breakfast was equally impressive, with a wide selection of both Chinese and Western dishes. Whether you prefer sweet or savory, you'll find something you like. Both the professionalism of the service and the quality of the dining far exceeded expectations. The next time I visit this city, I will undoubtedly choose this hotel again and have already recommended it to several friends!FromAU$122
Very Good4129 Reviews
Guangzhou|0.69km from downtown
We stayed for 3 nights at the Westin on a vacation in several China cities. The hotel room was nice, a little dated for lighting, furniture etc but very clean and big with a great view. The breakfast was very good and the staff all very helpful. We were helped several times by the concierge Karry with leaning local things and booking our ride to the train station when leaving today. We really appreciate his assistance, he is an asset of the hotel.
Overall we enjoyed the hotel stay and will certainly look at booking at Westin in future trips.FromAU$149
Good412 Reviews
Guangzhou|0.86km from downtown
Booked this room for my in-laws (2 of them) and this room was more than spacious enough for them. Because of the lack of heavy and clunky furniture, this room feels a lot bigger and spacious than the suite, which I had booked for my own family. Overall, they were really happy with their stay here. It is also easy to get around Guangzhou from here, either via Didi or the metro.FromAU$234
Outstanding11624 Reviews
Guangzhou|1.07km from downtown
Whenever I visit Guangzhou, I always stay at the Hilton Tianhe. My whole family thoroughly enjoys our time here. The executive lounge benefits are fantastic, catering to all our business travel needs from morning till night. The hotel is bright, quiet, and comfortable, with excellent cleanliness and a very comfy mattress. Miranda and Vicky provide wonderful and friendly service. The gym is also top-notch!FromAU$181
Very Good3776 Reviews
Guangzhou|0.53km from downtown
Excellent hygiene and service for a five-star hotel. The surrounding area boasts Grandview Mall, Tee Mall, Taikoo Hui, and Guangzhou Restaurant, making dining, shopping, and entertainment incredibly convenient – all just a short walk away. Plus, you can easily walk to East Station for the subway, completely avoiding traffic concerns.FromAU$192
Business travel
Excellent7949 Reviews
Guangzhou|0.63km from downtown
My stay at the Mercure Guangzhou Sport Center was exceptional from the moment I walked in! The staff were incredibly warm and attentive throughout. During check-in, they not only proactively shared information about local transportation and attractions but also surprised me with a room upgrade. The new room was much more spacious, offered a great view of the street, and all the facilities were well-maintained and looked brand new. The bedding was incredibly soft, ensuring a wonderfully refreshing night's sleep.
What truly impressed me was the complimentary breakfast for two. The restaurant offered a fantastic variety, from authentic Cantonese dim sum and hot dishes to fresh fruits and freshly ground coffee – all delicious and fresh. The location is also unbeatable, just a 5-minute walk to the subway, making it super convenient to get to the Sport Center and various shopping districts. I'll definitely choose this hotel again on my next visit to Guangzhou!FromAU$103
Very Good8653 Reviews
Guangzhou|0.94km from downtown
For a weekend stress-buster, nothing beats a stay at the Sofitel Guangzhou in Tianhe District! Choosing a hotel with an executive lounge, a pool, and great views, without a packed itinerary, is so therapeutic. ❤️
It was a really nice experience with my family. The mural in the lobby is perfect for photos. The lobby service was also excellent; Mia from guest relations warmly welcomed us and even suggested we buy mooncakes. I got a box of 'Jin Yue' which was great and reasonably priced. The hotel staff were very thoughtful. Since we arrived too early and our room wasn't ready, Mia kindly brought us bottled water while we waited in the lobby and patiently answered all our questions! Really good.
This time, I booked a room at the Sofitel Guangzhou. After packing light luggage, we headed out around noon. Staying in a different commercial area within the same city, with floor-to-ceiling windows overlooking Canton Tower and the bustling city below, felt both convenient and refreshing. Instant relaxation!FromAU$160
Good2780 Reviews
Guangzhou|0.69km from downtown
It’s my 2nd time in this hotel. It’s location is superb. Downstairs is ShipaiQiao exit D metro station, walking distance to Grandview Mall, Tianhe Mall, Parc Central. Taikoo Hui is next to it while OneLink plaza is just opposite. A good accommodation especially if you like to shop and explore TianHe malls. Bedroom wise is a simple room but I like to book the corner room especially the one facing Grandview mall. U can sit on the cozy corner enjoying your favourite beverage and night city view.FromAU$41
Outstanding4551 Reviews
Guangzhou|0.62km from downtown
The location is super convenient, right by a subway entrance. Guangzhou traffic is a nightmare, so taking the subway is way better than a taxi. It's also connected to Teemall, so you can walk through the mall to the subway without even getting wet if it's raining – it's incredibly convenient! The service was excellent too; the front desk upgraded my room directly, and the room was quiet. I'm picky about pillows and need neck support pillows, which they had for both adults and children. Most hotels I've stayed at before rarely have them all, either they're missing or all taken. The breakfast selection was also plentiful. I initially planned to stay one night to try it out, but ended up staying all three nights here. The experience was fantastic, and I've already recommended it to others.FromAU$234
Very Good2803 Reviews
Dongpu Economic Development Zone Guangzhou|5.57km from downtown
Outstanding Experience!
Our stay at this hotel was truly exceptional. The hotel is impeccably clean, and the rooms are modern and well-maintained. The staff are incredibly friendly and helpful, making our stay even more enjoyable. The breakfast was delicious, offering a wide variety of options. We particularly loved the heated swimming pool, which was also very clean and well-maintained.
Special thanks to the following staff members who made our trip even more wonderful:
Juan (娟) from the front desk, who went out of her way to help us use the mobile app and use it to book a taxi for the first time.
Leslie (健仔) from the lobby, who was very friendly and provided us with excellent advice on what to see in the city.
Seto (司徒師傅) from the restaurant, who was also very friendly and gave us great recommendations on the best places to eat in the city.
The only downside is that the hotel is a bit far from the subway (about a 10-15 minute walk), and the road can be a little quiet at night. However, this wasn't a problem for us once we learned how to use the mobile app for taxis, which are very affordable in the city.
Overall, we thoroughly enjoyed our stay and highly recommend this hotel!FromAU$101
Family friendly
Very Good11631 Reviews
East Huanshi Road Area Guangzhou|3.97km from downtown
This hotel is truly unforgettable! I stayed here during the Chinese New Year, and it exceeded all my expectations. For the National Day holiday, my husband insisted we return, even giving up our plan to visit the White Swan Hotel, and we came back here! Every detail is a pleasant surprise, making it hard not to fall in love with it and enhancing our vacation experience!
The 'old money' vibe isn't just about wealth; it's steeped in history and heritage, with a rich Cantonese flair and cultural depth. Despite its age, the hotel facilities are far from outdated. The public areas are adorned with antique furniture everywhere, exuding a sense of quality and the glory of Guangzhou's legendary old hotels. The opulent entrance is a given. The garden restaurant, with its waterfall and lush greenery, is a popular spot for afternoon tea, where you can effortlessly snap Instagram-worthy 'life photos'. We didn't get a chance to photograph the famous grand spiral staircase this time, but it's truly imposing!
The hotel boasts a comprehensive range of facilities, including bars, Cantonese, Japanese, and Italian restaurants. I specifically looked it up, and there are apparently seven or eight different dining options within the hotel. It even has its own museum, worth exploring in detail. The Cantonese tea house on the second floor is beautiful, emanating an authentic 'old Guangzhou' atmosphere, with festive decorations. My husband and I finally tried the dim sum this time; the taste was good, though not cheap – I'd recommend using a package deal for better value. We've visited during two peak holiday periods, and the service has been excellent both times. We were even upgraded to our favorite suite type, which was a thoughtful touch!
Our happiness index was off the charts. I always pay close attention to the gym, and this one is like a 'sky palace' within the hotel – quite beautiful and spacious, with a full range of equipment. Running while overlooking the pool, watching foreign guests leisurely swim, gives you a relaxed, 'slow living' vibe. The staff's service attitude is also exceptionally good. We were on the 16th floor, and a young lady who had just walked past us actually turned back specifically to greet us. It truly feels like a home away from home, as my husband put it. The hotel is vast, allowing for leisurely strolls and appreciation, with ever-changing scenery that's a feast for the eyes!
In short, this is an excellent hotel that you wouldn't tire of revisiting for a second or third time. For the price, it's incredibly good value!FromAU$214
Very Good6416 Reviews
East Huanshi Road Area Guangzhou|3.97km from downtown
A nostalgic trip spanning 40 years, with one night each at the White Swan Hotel and Garden Hotel.
On the 24th floor, the south-facing view is expansive, and you can even glimpse the Canton Tower in the distance. They provide 6 bottles of Zhaoding mountain spring water in the room, and you can pick up more at the elevator on each floor – a big plus!
The only downside was the quality of the dinner buffet on the 30th floor, which wasn't great, but the breakfast the next day, in the same location, was delicious!
Between the two hotels, I'd recommend the White Swan Hotel!FromAU$123
Outstanding5279 Reviews
Guangzhou Railway Station and Yuexiu Park Area Guangzhou|6.67km from downtown
This hotel was absolutely fantastic, completely exceeding my expectations. Lelly at the front desk provided excellent service, always ready to help with anything we needed!
When I first booked, I was hesitant because of the older decor. I worried that an older hotel might have worn-out facilities and soft, sticky, sunken carpets. However, upon checking in, those fears were completely unfounded. While the decor is classic, it's exceptionally well-maintained, showing no signs of age. The hotel service was outstanding. Since we were staying for several nights, they even upgraded our room. It was my first time staying in an executive suite, and it was such an amazing experience!
The outdoor pool on the 4th floor is also excellent – it's heated, a good depth, and during the National Day holiday, it was open until 11 PM, which made the kids incredibly happy. This hotel alone makes me want to visit Guangzhou again, and next time I do, I will definitely stay at the China Hotel.FromAU$142
Outstanding4427 Reviews
Near The New Baiyun International Airport Guangzhou|25.68km from downtown
A truly warm and welcoming hotel! Hope it continues to thrive! I booked this hotel based on reviews because I had a connecting flight in the morning. We arrived at the airport in the middle of the night, gave them a call, and within ten minutes, a dedicated car was there to pick just the two of us up. When we checked in, the front desk attendant thoughtfully informed us that there was late-night supper in the insulated cabinet and asked if we wanted to book a car to the airport for the next morning. Honestly, when you're traveling, it's these kind, thoughtful gestures that really make a difference. The room offers great value for money; don't compare it to places that cost thousands. The room even had mosquito repellent and an electronic mosquito coil, showing they've thought of everything! I'll definitely choose this place again next time I have a layover in Guangzhou!FromAU$59
Very Good4975 Reviews
Near The New Baiyun International Airport Guangzhou|28.05km from downtown
Extremely close to T1 Terminal, just across the road from Gate 12 of the airport's departure hall. The day before check-in, a hotel staff member thoughtfully called to ask if I had any special requests. Since I was checking in late and leaving early, they arranged a suitable room for me as requested. Additionally, I needed to get to T2 Terminal around 3 AM. After checking in, I just mentioned it to the hotel concierge, and they arranged a minibus to drop me off right at the T2 airport entrance. It was incredibly hassle-free and only took 5 minutes to reach the destination. Truly convenient for anyone with an early morning flight!FromAU$172
Hot spring
Very Good9321 Reviews
Zengcheng Business District Guangzhou|65.45km from downtown
This family-friendly hotel truly brought us a delightful and joyful experience during our stay with the kids.
From the moment we stepped into the lobby, we were captivated by the whimsical, child-themed decor. The hotel features a dedicated kids' play area, complete with soft play equipment and slides; our child didn't want to leave once they got in. Moreover, the hotel regularly organizes parent-child activities such as DIY crafts and parent-child dance classes, allowing children to learn new skills and make new friends even while traveling.
The room design was also very thoughtful. Not only did it include special toiletries for children, but also facilities like a children's bed and a small tent, making kids feel like they were in their own little world. The hotel staff's service attitude was exceptional; they were incredibly attentive to the children's needs, always warmly interacting with them whenever they met, which made the kids feel right at home.
The hotel's dining experience is also worth mentioning. The restaurant offered a wide variety of nutritious and child-friendly meals. The dining environment was also perfect for families, with specially designed seating and tableware for children, adding to their enjoyment during meals.
Overall, this family hotel excelled in every aspect—facilities, service, and dining—completely meeting our family's needs. We will definitely choose this place again if we have the chance, and we highly recommend it to other families with children!FromAU$226
Outstanding8800 Reviews
Zengcheng Business District Guangzhou|66.12km from downtown
The room was spacious, bright, and reasonably clean, though I did notice some sticky residue on the vanity, seemingly left by the previous guest.
The hotel boasts numerous hot spring pools on the hilltop and in grottoes, and the swimming pool is perfect for those looking to exercise. Surrounded by mountains, the air quality is excellent.
We found the crayfish to be decent. However, I was disappointed that the complimentary beer, which was advertised, is apparently no longer offered after July.
The buffet breakfast offered a good variety of dishes.
A significant drawback for us was the scarcity of EV charging stations; we couldn't find an available spot to charge our car.
Given that the hotel has been open for 10 years, some of its facilities are starting to show their age. Overall, it was an acceptable experience.FromAU$145
Good2291 Reviews
Huadu Business District Guangzhou|37.12km from downtown
Choosing Muliangzhuang Hotel in Huadu for this vacation was absolutely the right decision – it definitely deserves five stars!
The moment I stepped into the hotel, the strong Southeast Asian vibe instantly caught my eye. The lobby was surrounded by lush greenery, with stone paths underfoot and bamboo woven lamps overhead. It felt just like being on an overseas holiday, instantly putting me at ease. During check-in, the staff were warm and professional. They quickly got everything sorted for me and thoughtfully introduced the hotel's facilities and activities. My appreciation for the hotel instantly shot up.
My lake view room was absolutely fantastic! The room was spacious and bright, and the panoramic floor-to-ceiling windows offered an unobstructed view of the picturesque lake and mountains outside, like a natural painting. The huge, soft bed ensured I had a great night's sleep. The bathroom design was also very thoughtful, with a separate wet and dry area, and an extra-large bathtub. After a tiring day, a soak in the tub melted all my fatigue away.
The hotel's amenities were also very extensive. The outdoor pool was crystal clear and beautifully designed, with sun loungers and parasols nearby. It was incredibly relaxing to sunbathe and swim there. The Muliang Qingquan Hot Spring is also a must-visit, offering several unique hot spring pools. After a soak, my skin felt noticeably better. For families with children, the outdoor kids' play area and indoor kids' club are a paradise. With a wide variety of play facilities, children can have endless fun.
The dining experience was also excellent. The buffet breakfast at Sui Shi Fang Western Restaurant offered a rich variety of options, including Chinese hot congee and steamed buns, as well as Western bread and bacon. Everything tasted great, setting me up for an energetic day. The Cantonese cuisine at Yang Chinese Restaurant was truly exceptional. The ingredients were fresh, and the cooking brought out wonderful flavors, making every dish unforgettable.
There are also many interesting places to visit around the hotel. European Town and Jiulong Lake Scenic Area are just a few minutes' drive away, perfect for sightseeing and photo opportunities. This stay was absolutely fantastic, and I'll definitely choose this place again for my next vacation!FromAU$140
Outstanding6567 Reviews
Zengcheng Business District Guangzhou|64.96km from downtown
Very nice hot spring hotel. We stay at Villa and the environment is nice. The hotel was 6-7 years and the maintenance is good. I definitely will come back in future.FromAU$173
Good1683 Reviews
Conghua Business District Guangzhou|73.76km from downtown
Cleanliness: I went to the hot springs in the morning and saw the staff diligently cleaning the pools and refilling them, which made me feel very reassured about the hygiene. I hope they continue to maintain this standard.
Environment: The supreme hillside villa offers excellent views, highly recommended.
Honestly, the hotel isn't new, but I think the environment and room cleanliness are still quite good. My child absolutely loves it here and wants to come back again and again.
Service: Most of the staff are friendly, which is quite good among the hot spring hotels in Conghua. The lobby manager is very modest and proper, has high emotional intelligence, and works very hard to enhance the guest experience.
My two favorite hot spring hotels in Conghua are Talley and Imperial Springs. Talley has a much wider variety of hot springs.FromAU$226
Gym
Good5666 Reviews
Guangzhou|2.23km from downtown
The hotel truly exceeded my expectations! Its location is super convenient, just a three-minute walk to the subway station, and there are plenty of dining and shopping options nearby. The room was spotless, the bedding was incredibly soft, and I slept like a dream. The front desk staff was incredibly warm and friendly; she even proactively recommended some wonderful hidden gems nearby. The breakfast offered a great variety of options, and the taste was deliciously home-style. I'll definitely stay here again on my next visit. The value for money is absolutely unbeatable!FromAU$99
Good4030 Reviews
Beijing Road Pedestrian Street and Haizhu Square Guangzhou|6.17km from downtown
I've stayed at this hotel several times, and each visit has been consistently satisfying. This time, my husband and I were celebrating our wedding anniversary. I had informed the hotel in advance, requesting a quiet room away from the main areas and also mentioning our anniversary. The hotel really took this to heart and arranged a special setup for us, with roses and a card in our room. It was incredibly thoughtful. They also proactively upgraded us to a room with a bathtub.
The hotel's service remains excellent, as always, and all the staff are very friendly. The front desk attendant who checked me in on previous visits was still there, and he remembered my preferences, preparing extra water and my favorite drinks in the room before I even arrived. The upgraded room this time was on the 7th floor, a floor I hadn't stayed on before. The view and the air quality were both excellent. They've also added a smart voice control system, changed the flooring color, and made some minor renovations that have made it even better and more beautiful than before, with a more spacious feel. The bathroom now features a wet/dry separation, and the bathrobes have been replaced with a new, very comfortable style. The room was spotlessly clean; the floors and carpets were immaculate, showing great attention to detail by the housekeeping staff.
They've added a laundry room and a gym on the 7th floor, with another gym on the 6th floor. It seems their business is thriving, and their facilities are becoming more comprehensive. All the gym equipment has been replaced and is now better and offers more functions than before. As for breakfast, compared to last year, they've added freshly made rice noodle rolls, which I know are a very authentic Guangzhou breakfast delicacy. The chef prepared them deliciously, which was a very pleasant surprise. For the late-night snack, they've also added desserts, specifically traditional sweet soups. They were very refreshing, and the iced jelly was particularly good; I personally loved it.
Overall, this is basically my go-to hotel every time I visit Guangzhou. Their staff are all incredibly nice, the service is excellent, and the cleanliness and hygiene are perfectly maintained. I absolutely love it and highly recommend it to everyone.FromAU$91
Outstanding6199 Reviews
Zhujiang New Town and Wuyang New Town Commercial Area Guangzhou|2.25km from downtown
This time we chose the Four Seasons for our family trip, and honestly, it was a bit underwhelming. The facilities are indeed excellent, with great attention to detail, and the housekeeping staff was responsive and very polite. I had originally booked a Deluxe City View Twin Room. The front desk offered an upgrade to a room with a view of the Canton Tower for an extra 699, so I casually asked if a free upgrade was possible. Their response felt very stiff; they said no, stating that you only get the Canton Tower view if you upgrade. To be honest, when I stayed at the Rosewood, I booked a room directly facing the Canton Tower, so it's not like I haven't seen it before. Since I was already there, I was fine with paying the extra, but their rigid response left a bad taste in my mouth. I didn't experience any of the concierge service that others mentioned in reviews; I guess they were just too busy due to the National Day holiday.
What was even more unbelievable was the F&B department. We had two breakfasts included. My husband went down alone to eat and tried to pack some for me. A server from the F&B department not only lectured him but also stared intently, which was a first for me. I mean, we had two breakfasts included! This kind of service is just *fantastic*... The two stars I gave for service are solely for the housekeeping department.FromAU$426
Very Good4241 Reviews
Beijing Road Pedestrian Street and Haizhu Square Guangzhou|6.38km from downtown
We’re so glad that we chose to stay with The Canton Landmark Hotel. We stayed in an Ensuite during this time, and Our room overlooks the beautiful Zhujiang river.
The room has beautiful decor reminiscent of the Song dynasty artistic style, and so spacious (we forgot to take a photo). The hotel is also conveniently located with plenty of transport options, see photo of taxi entrance.
Staff was very friendly and helpful, a special mention to Ben and Nomad - thanks for making our stay wonderful!FromAU$101
Very Good3772 Reviews
Pazhou International Exhibition Center Area Guangzhou|6.03km from downtown
Our comfortable stay at Shangri-La began with a smooth check-in handled by Ms. Joice Yang. As it was the Mid-Autumn Festival, we received mooncakes upon arrival. Our river-view room offered a stunning vista, and we even caught a glimpse of fireworks over the Hong Kong-Macau border from our window at night. The changing rooms were spotless, and I loved the swimwear dryer, which made drying my swimsuit super quick. They also had a sauna (dry and wet), a warm-water jacuzzi, and provided rubber slippers, towels, bathrobes, hairdryers, combs, and cotton swabs. There's an indoor pool on the 4th floor and an outdoor pool on the 1st floor. The outdoor pool is divided into several sections with different depths, and you can move between them without getting out of the water. The shallow end even has an inflatable slide and occasional bubbles, which the kids absolutely loved. We were very satisfied and will definitely be back!!!FromAU$162
Swimming pool
Outstanding7436 Reviews
Zhujiang New Town and Wuyang New Town Commercial Area Guangzhou|2.19km from downtown
My overall stay was a mix of 'outstanding highlights with minor flaws.' If 10 is a perfect score, I'd give it a 9.
**Rating Breakdown:**
* **Location & Accessibility (9.5/10): Flawless!** Situated in the heart of Zhujiang New Town, seamlessly connected to K11. Shopping, dining, and sightseeing are incredibly convenient.
* **View & Scenery (9.0/10): Stunning and captivating!** The high-altitude city views or tower views are fantastic, especially at night. The slight deduction is due to the window frames in some rooms, which can slightly obstruct photos.
* **Room Hardware (Hotel) (7.0/10): Showing signs of age!** The overall design is good, but some details are poorly maintained, such as uneven carpets and wear and tear on certain fixtures, which detracts from the experience.
* **Dining Experience (9.0/10): A major highlight of the hotel!** The Cantonese cuisine at Guangyu Xuan is truly excellent and worth a special trip. Breakfast and the bar also maintain a high standard.
* **Service Experience (Residences) (9.0/10): Attentive and professional!** The front desk remembered guests' names, and service was proactive and responsive. I felt respected, which is the standard one expects from a high-end hotel.
* **Service Experience (Hotel) (6.5/10): Inconsistent service is a major drawback!** At times warm, at times indifferent. Slow response times and a lack of proactiveness lowered the overall impression and don't align with the brand's positioning.
* **Facilities & Maintenance (7.0/10): Needs improvement!** The pool and gym facilities themselves are good, but issues like buckling carpets and slow-draining bathtubs pose safety hazards and discomfort.
**Tips for future guests:**
1. **Prioritize the 'Rosewood Residences':** If service quality and privacy are important to you, I highly recommend spending a bit more to choose a suite in the Residences. This almost guarantees a consistent, high-quality experience.
2. **Manage expectations for 'Hotel' service:** If you choose the main hotel building due to views or budget, maintain realistic expectations for the service. It might be great, or it might just be 'passable.' Don't have overly high hopes.
3. **Definitely book restaurants in advance:** If you plan to dine at Guangyu Xuan within the hotel, make reservations well in advance, or you're likely to miss out.
4. **Who is it suitable for:** This hotel is perfect for travelers seeking a fashionable landmark and high-altitude views, as well as couples celebrating special anniversaries. Guests with extremely high expectations for service details might need to exercise caution when choosing the main hotel building.
In summary, the Rosewood Guangzhou is a 'specialized student.' It boasts a top-tier location, stunning views, and exceptional dining, but it repeatedly falls short in service consistency and facility maintenance. As a guest, I appreciate its grandeur but also regret that it couldn't achieve perfection.FromAU$324
Very Good4969 Reviews
Near The New Baiyun International Airport Guangzhou|28.11km from downtown
The room was comfortable. They offer a shuttle service to and from the airport, and breakfast starts at 5:30 AM. Because my flight was early, I went to breakfast beforehand, and the staff were very friendly and communicated with the dining room personnel so I could eat. A big thank you to the Novotel staff for that!FromAU$115
Outstanding8001 Reviews
Guangzhou|1.58km from downtown
It’s a cozy hotel conveniently located right next to a mall that features a supermarket in the basement, five floors of great and affordable restaurants, and even a McDonald’s. The metro subway is just next door, and as an added bonus, guests can enjoy free use of the self-service laundry machines. The staff are also very helpful and can assist you in getting a cab to the airport.FromAU$102
Excellent3038 Reviews
Pazhou International Exhibition Center Area Guangzhou|5.77km from downtown
I came for the CICF exhibition and accidentally booked a twin room. I contacted customer service, and within half an hour, they confirmed I could switch to a king-sized bed, which I really appreciated. The room was comfortable, and they even upgraded me to an executive floor upon arrival. Breakfast at the front desk was 130 RMB; the quality was decent, though 'white people food' (Western options) dominated (there are many foreign guests, even more so than at the Westin next door). The room was very comfortable, but the wet/dry separation was a bit awkward. Overall, it met five-star quality standards. It's a 13-year-old hotel, yet the in-room facilities are still clean and tidy. The only downside is the strange and unintuitive logic for the light switches in the room, with poor labeling – I hope they can add voice control.
With room vouchers, the daily rate of 500 RMB is incredibly good value for money, offering the ultimate combination of comfort and affordability in the Pazhou Exhibition area (compared to 700 RMB at the Westin next door).FromAU$132
Outstanding4770 Reviews
Zhujiang New Town and Wuyang New Town Commercial Area Guangzhou|2.37km from downtown
Overall, it was very good. Check-in was quick, the room was clean and tidy, and the service was excellent. My only complaint is that the executive lounge had a very limited food selection, mostly sweet dishes, and not enough Chinese options.FromAU$309
Breakfast
948 Reviews
Near The New Baiyun International Airport Guangzhou|27.81km from downtown
This hotel is an excellent choice for a red-eye flight. It's conveniently located right at the subway exit for Terminal 1, making the subway the most straightforward way to get here.
Every time I've stayed, I've booked a single room. While it's not large, it's perfectly adequate, featuring a single bed and a narrow desk. After checking in, you can just freshen up and go to sleep, getting a good night's rest for the next day's journey.
The soundproofing seems to be decent, or perhaps it's because all the neighboring rooms are singles, so there's less chatter and noise.
The staff's attitude was also good. Even late at night when I was heading out for my flight, they were still very helpful.FromAU$42
Good1344 Reviews
Fanyu District Guangzhou|21.34km from downtown
Hotel was very convenient to attend Canton Fair. Right next to Shiqiao metro station exit B. Price was very reasonable given it was Canton fair week when prices are usually higher. Chinese breakfast was sufficient.
Plenty of restaurants nearby to eat at but not much else. If you just need a clean bed at reasonable price to get in and out of Canton fair, then can recommend this hotel. It has the basics well done.FromAU$52
Outstanding4197 Reviews
Near The New Baiyun International Airport Guangzhou|22.88km from downtown
The room was clean enough and the bed was super comfy.
I didn’t know I needed to book a shuttle bus to the subway station in advance, so I missed one and the staff member just ordered taxi for me, free of charge, that was sweet.
On my way to the hotel, I did arrange taxi myself.
Also had a chance to go to the airport by their shuttle bus 3 hours before the flight and that was very convenient. Thank you for your services and kindness.FromAU$32
2230 Reviews
Guangzhou|1.52km from downtown
**Service & Amenities:** The hotel boasts a prime location. The front desk staff were professional and incredibly welcoming, and our room was spotless with smart, modern facilities. Highly recommended!
**Value for Money:** The bedding was exceptionally comfortable, truly like sleeping on clouds. All facilities are well-maintained. The buffet breakfast offered a wide and varied selection, and they even provided high-quality branded toiletries. This hotel offers outstanding value for money, making it my top choice.
**Detailed Experience:** The room's design was both stylish and intelligent. We also appreciated the complimentary snacks and beverages. The service throughout our stay was consistently prompt and responsive.FromAU$40
Very Good288 Reviews
Near The New Baiyun International Airport Guangzhou|23.08km from downtown
Arrived around 11 pm from Renmin station using a Didi, there is a parking lot for the driver to let you off. The staff didn't speak English but she was accommodating and used a translator to ask me about the hotel transfer. There is one an hour and it is a small mini van, it was quick and seamless would stay again.FromAU$29
Shenzhen North Railway Station (深圳北站)
Source: Wikipedia
- Location: No.28 Zhiyuan Middle Rd, Longhua District, Shenzhen, Guangdong Province, China.
- Platforms: 20
Connected public transportation:
- Subway: Line 4, Line 5, Line 6
- Bus: B660, M388, M269, M294, M283, and more
Attractions around:
- Window of the World (世界之窗): Around 30 minutes by subway or taxi
- Shenzhen Museum (深圳博物馆): Around 25 minutes by subway or taxi
Popular hotels in Shenzhen
5 star
Outstanding8314 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.44km from downtown
Staying at this five-star hotel was absolutely worth it! I stayed for 3 days and every day was comfortable. I chose a high floor, and when I pulled back the curtains, the view was incredible. It was so pleasant to soak up the sun during the day. When checking out, I mentioned needing an invoice, and the staff member, Lily, was incredibly efficient. She got it ready in no time, was very gentle, and answered all my questions. I didn't encounter any problems during my stay; the experience was incredibly smooth. I'd definitely want to stay here again next time I'm in the area!FromAU$168
Very Good6894 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.78km from downtown
The Holiday Inn Express has a great location, making it convenient to get everywhere and saving a lot of commute time. The room was spacious and bright, and the bedding was so comfortable that my sleep quality improved significantly. The breakfast was also excellent, with a wide variety of fresh dishes and attentive service. I especially want to commend Shirley, Jane, and Lydia for their warm, meticulous, and friendly service throughout our stay. They made us feel genuinely valued and respected, contributing to an exceptional experience. I would definitely choose to stay here again if I have the chance!FromAU$161
2345 Reviews
Huanggang Port and Futian Port Shenzhen|3.55km from downtown
Thanks Loyalty Manager Victoria for her warm greetings and gifts to my girls, also the staff we met were very polite. The location and facilities are two key advantages they have, and you may see the view of the Hong Kong back yard.
The dinner buffet and breakfast buffet could satisfy most people, but my suggestion is providing dunkel or stout, because I like them.
I hope the management could renovation the rooms or spend more effort to keep the rooms being with good condition.FromAU$113
Outstanding4630 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.77km from downtown
As the the five star scent wafts on to the street, we have returned to our home away from home for the 17th Annual Captivating Charity Ball.
Futian Shangri-La has fabulous amenities, floral centerpieces. My favorites are on the fourth floor and include the rooftop garden. Beautiful accommodation with minor challenges:
◦ High deposit and no points if you don’t book on Shangri-La Circle.
◦ Twin beds pushed together are not at all comfortable in the middle.
◦ Bedside outlet is near the floor instead of the nightstand.
◦ Carpet leaves something to be desired. Food, too.
◦ Bring your swim cap, they do not sell them.
Shangri La Hotel & Residences offers underground parking. Excellent in room service. Lots to do see and enjoy within walking distance. QR Code is not accurate, just call it in. A wonderful staff and stay.FromAU$187
Outstanding3002 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.12km from downtown
This hotel absolutely deserves a five-star rating! I can't rave enough about its amazing location and thoughtful service! 📍 The location is simply fantastic – the subway entrance is just 50 meters away, there's a huge shopping mall right next door, and downstairs you'll find convenience stores and popular bubble tea shops. For someone as lazy as me, it's incredibly convenient! 💁 And the service? Impeccable! The front desk staff were beautiful and welcoming, and as soon as the concierge saw us with luggage, they immediately rushed over to help. Every day when we returned, we were greeted with warm smiles from the staff, and our room was spotless. They even arranged my cosmetics neatly. The attention to detail really made an impression – this stay was perfect! I've already recommended it to all my girlfriends! I'm definitely booking this place again next time. Trust me, ladies, just go for it! ✨FromAU$272
Business travel
Outstanding5881 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.46km from downtown
The young lady at the front desk who checked me in around 3 PM was very professional and exceptionally polite. The hotel room was spacious, and the bed was huge. It's an older hotel, which is perfectly understandable, and for just an overnight stay, I think it was comfortable and totally fine.
However, I really need to mention the hotel breakfast, which I believe needs significant improvement. Firstly, there's very little variety. Secondly, it seemed unhygienic or perhaps the food wasn't fresh... My husband and I both got diarrhea after eating breakfast and returning to our room! My stomach started hurting in the elevator on the way back to the room after breakfast, and I almost didn't make it to the toilet in time. Before eating, we were both perfectly fine with no discomfort, as we always use the restroom after waking up in the morning.
I distinctly remember everything I ate for breakfast, and I didn't even eat much! I had a small bowl of dace fish, peanut, and pork bone congee, two small pieces of boiled corn, a tea egg, two small cups of hot milk, a small cup of hot blackberry tea, a little vegetable salad, and four small multigrain buns (I gave one to my husband). Unexpectedly, I had diarrhea all day yesterday, and I'm still feeling weak at work today.FromAU$123
Very Good11400 Reviews
Dongmen and Shuibei Shenzhen|6.73km from downtown
I was very satisfied with my stay. My friend was coming over, and we planned to go to Hong Kong together, so I booked the Metropark Hotel, which is right above Shaibu subway station. It's really convenient to just go downstairs and take the subway directly to Luohu Port for border crossing. My friend even commented that they'd never stayed in a hotel with such a spacious room before. The room's amenities were complete, even including a dehumidifier. The hotel staff's service attitude was also excellent. Winnie, who assisted us, had a great attitude and even gave us a small panda gift bag. I'll definitely choose Metropark Hotel again if I have friends visiting in the future.FromAU$72
Outstanding7940 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.23km from downtown
This hotel is a mere 10-minute walk to Luohu Port, making it incredibly convenient for crossing over to Hong Kong. It's also surrounded by metro and bus stations, offering excellent transportation links in all directions. The hotel staff are very friendly, and check-in was quick and efficient. The free parking is a huge plus. And the restaurant downstairs serves delicious food!FromAU$73
Outstanding3810 Reviews
Dongmen and Shuibei Shenzhen|6.11km from downtown
A fantastic stay with its unbeatable location right in the heart of Dongmen. It’s just a short walk to the metro station (Laojie Station Exit F), making travel around the city incredibly convenient. The surrounding area is vibrant with endless local shopping options, food streets, and night markets, perfect for exploring authentic Shenzhen culture. The hotel itself is clean, modern, and well-maintained. Rooms are spacious and thoughtfully designed for comfort. The property also features a well-equipped gym and a cozy reading corner, which adds a nice touch for those wanting to unwind. Ideal for both short and long stays.FromAU$84
5717 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.34km from downtown
The room facilities are a bit dated, but overall it's clean and hygienic. The swimming pool and gym are excellent. It's very suitable for business trips or family vacations. The hotel is very close to Luohu Port, just a five-minute walk away.FromAU$125
Family friendly
Very Good2584 Reviews
Longgang Center Shenzhen|28.07km from downtown
Excellent service! Great breakfast! The room also big size. Facilities awesome! The staffs there are very friendly and helping. Ms. Yolanda and few staffs also help me a lot looking for my jacket that i thought i left it in the hotel.FromAU$112
Outstanding4697 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|3.95km from downtown
Absolutely fantastic!
200 RMB dining credit with no minimum spend: I ordered drinks from the bar and had them delivered to my room – they were delicious.
Langham Club authentic English afternoon tea: A great variety, and it's a buffet too, I was so full.
Various appetizers and cocktail hour: Dinner was also very good and suited my taste perfectly.
Facilities: Well-equipped.
Cleanliness: Very clean and comfortable.
Ambiance: Beautiful, with an English flair.
Service: Excellent attitude.FromAU$178
Outstanding6287 Reviews
The MIXC Shenzhen and KK100 Shenzhen|5.51km from downtown
【Absolutely outstanding luxury experience!】My stay at the Grand Hyatt Shenzhen was simply perfect! The location is unbeatable, right in the heart of Luohu, making shopping and getting around incredibly convenient. The front desk service was warm and attentive, and check-in was a breeze. The room was spacious and bright, and the luxurious, comfortable bedding ensured a great night's sleep. I particularly want to highlight the amazing food at the Grand Club – the quality was stunning, and I'm still thinking about the lobster dishes! The pool and gym facilities are top-notch, perfect for complete relaxation. Whether you're here for business or leisure, this is the ultimate choice! Highly recommended, a must-stay when visiting Shenzhen! #LuxuryExperience #ServicePerfection #PrimeLocationFromAU$219
3366 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.05km from downtown
First of all, a big thank you to Trip.com Concierge! Always available 24/7 for Trip.com members!
I placed an order at 5:55 PM that day and used Trip.com Concierge to request a ”high floor, (subject to room availability) room upgrade.”
Arrived at the hotel at 8:00 PM... There was no doorman, security, or bellhop from the hotel staff... The only person at the front desk was a guy wearing black-rimmed glasses! When checking in, I asked if he had seen the Trip.com notes... He said he hadn't but directly upgraded me to a suite (1638). I'd like to express my gratitude for that!
Since there was no bellhop, we had no choice but to drag our luggage directly to the room... The door stopper for the room door (see picture 2) was broken, and the hallway leading to the room was completely dark when the door was opened (see picture 1) (this was taken after closing the door). (There's no light in the hallway from the closed door to the middle of the room.) Fumbling in the dark, I found the slot for the power card and inserted the room's own power card. I was still carrying my luggage, and the door wasn't held by the door stopper... My companion, who was following behind with luggage, was hit by the door! It hurt a lot! So I contacted the hotel staff through Trip.com Concierge to report the issue... We waited in the room for over an hour!
Around 9:30 PM, Ms. Liu, the hotel's night shift manager, came to the room and told us that there was an emergency light in the hallway near the room that we could use! However, the entrance to the hallway was indeed very dark (I wonder why the hotel designed it that way?). Manager Liu immediately offered to move us to a twin room on the 17th floor or an executive king room on the 24th floor... We asked if we could pay extra (make up the difference) to upgrade to an executive suite? (The hotel's mini-program was down that night, so we couldn't see the hotel prices. Manager Liu said we could refer to the prices on Trip.com and that they could offer some discount, but she would need to ask her supervisor for approval.) Manager Liu advised against upgrading to an executive suite that night! We accepted Manager Liu's suggestion! And we were touched by Manager Liu's sincerity! After all, it's rare for a hotel's on-duty manager to consider the guests' needs!
Ms. Liu, the hotel's night shift manager, is diligent and responsible! She conscientiously informed us that all deluxe suites were sold out that night and that the executive suites had some leakage due to the typhoon! We did see towels placed on the windowsill of room 2438 at the time! Manager Liu also consulted with her colleagues in engineering! Manager Liu showed us a total of three rooms! We said we were fine returning to 1638 (the retro-style room was also quite unique... it was a suite after all). Manager Liu warmly invited us to stay in the king room on the executive floor on the 24th floor! During our discussions and room viewings, we also got a general idea of the hotel's layout (below the 16th floor is not renovated – 80s/90s five-star hotel luxury style, once glorious – above the 17th floor is newly renovated, with a brighter and livelier style). Manager Liu was also very thoughtful and had the front desk remake the room cards and send them up! Manager Liu also informed us that the hotel doesn't offer room service after 11:00 PM and personally came to the room to deliver two bottles of water! We once again felt Manager Liu's sincerity!!
Ms. Liu, the night shift manager, is from Northeast China and is very warmhearted! Manager Liu represented the hotel in resolving the issue, and we could feel the hotel's warmth! We chose to stay! Manager Liu also informed us that we could extend our stay in the current room! Here, I would like to thank Ms. Liu, the hotel's night shift manager, and the hotel's night shift? Or perhaps the day shift? The guy at the front desk wearing black-rimmed glasses! It's not scary to have problems... what's scary is not having an attitude... Once the problem is solved, Trip.com guests will still give your hotel a 5.0 rating!FromAU$77
Very Good5471 Reviews
Shenzhen Coastal City, Shenzhen Bay Control Point Shenzhen|12.47km from downtown
Shenzhen Kempinski Hotel - Excellent Service from Julia
My recent stay at the Kempinski Hotel Shenzhen left a deep impression, all thanks to Julia's thoughtful service. When I checked in, she proactively provided information about local transportation. Upon learning I was there for a business trip, she kindly informed me about the hotel's meeting room facilities and express printing services – truly attentive to every detail.
During my stay, I casually mentioned some discomfort in my neck. To my surprise, when I returned to my room that evening, I found an extra latex pillow. It turned out Julia had specially arranged for it to be sent. Later, when I needed a late check-out, she quickly helped communicate and resolve it. Her service throughout was efficient and genuinely heartwarming.
The hotel itself boasts a superb location and comfortable bedding, but Julia's service truly enhanced the feeling of being at home. Her unobtrusive yet consistently considerate care was unforgettable. I will definitely choose this hotel again on my next visit to Shenzhen!FromAU$141
Hot spring
Outstanding1927 Reviews
Shenzhen|17.23km from downtown
The location is superb, easily accessible via Metro Lines 1 and 5. Yifangcheng shopping mall is just across the street, which is very close and convenient.
The hotel boasts a serene environment, occupying its own entire complex. There's a lake with ducks, which children particularly enjoyed. There's also a charming coffee book bar.
The rooms are clean and tidy, perfect for family stays. Guests can also do laundry, and there's a balcony with hangers for drying clothes.
The only minor drawback is the lack of a TV in the room. Sometimes, when you don't feel like going out, there's genuinely nothing to do. Given the room rate isn't particularly low, it would be much better if breakfast were included. This is especially true since the breakfast variety is quite limited, and at 38 yuan per person, it feels a bit pricey. Furthermore, our room faced the street, and while the balcony's glass door offered excellent sound insulation from outside, the soundproofing between rooms was quite poor. On our first night, we could clearly hear a child in the adjacent room still yelling loudly at 10 PM!FromAU$127
Outstanding831 Reviews
Nan'ao Shenzhen|43.69km from downtown
This hotel has a wonderfully Zen-like ambiance with intricate design details everywhere you look. The afternoon tea and breakfast were both excellent. We also received a complimentary one-hour sound bowl session. The coffee and croissants nearby are highly recommended. Within 100 meters, there's a beachfront restaurant perfect for photos, and a charming little shop with a wide array of wellness products. About 800 meters further, you'll find many seafood restaurants. We snagged a great group deal for over 100 RMB, which was enough for two people and included fresh seafood! We chose to hike 4 kilometers to Akarana along the coastline, where we caught the most stunning sunset. Overall, it was a very happy and satisfying stay.FromAU$138
Good510 Reviews
Overseas Chinese Town Shenzhen|7.74km from downtown
The location is not convenient if you want to walk to restaurants, shops or attractions. A 10min cab ride will take you to the nearby mall. The rooms are large but strangely lacking sufficient amenities. For example, ours had a large kitchen with limited crockery and cutlery and there’s only one toilet.FromAU$487
Good373 Reviews
Yantian (Dameisha & Xiaomeisha) Shenzhen|26.73km from downtown
Very good experience, the place is large, the sea view is refreshing, it is clean and safe, and there is a police station next to it, which makes me feel safe. The first choice for Dameisha tourism B&B👍🏻👍🏻FromAU$78
Excellent242 Reviews
Yangmeikeng Shenzhen|48.68km from downtown
This guesthouse stay was absolutely amazing! From the moment I stepped in, I was captivated by its exquisite design. The interior decor is simple yet stylish, with every corner thoughtfully arranged and decorative items that show a real artistic touch. The outdoor courtyard is also fantastic, with white archways, lush greenery, and a sparkling pool. When the lights come on at night, the ambiance is incredible, making you feel like you're in a romantic resort. The comfort level was beyond words; the bedding in the room was incredibly soft and felt great against the skin – lying on it was like being wrapped in a cloud, and I slept soundly until I woke up naturally. The amenities were also complete, convenient to use, and felt high-quality. The bar in the common area had a really chic design; sitting on a high stool with a drink was incredibly relaxing. And the scenery was simply stunning! The large window in the room was like a 'picture frame.' During the day, you could see green trees, distant mountains, and water under blue skies and white clouds, offering a wide-open view that instantly brightened my mood. In the evening, the sunset glow spilled in, painting the sky a warm yellow – it was so beautiful I couldn't tear my eyes away. Any photo taken looked like a postcard. The hygiene was also very reassuring; the furniture and bathroom in the room were spotless, without a speck of dust, and the bedding and towels smelled fresh. You could really feel the guesthouse's strict attention to hygiene, making for a very comfortable and worry-free stay.FromAU$81
Gym
Outstanding10994 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|2.72km from downtown
On my first day visiting Shenzhen from Foshan, I kicked off my city exploration by continuing to expand my 'Shenzhen Coffee Map'... For hotel enthusiasts, the JW Marriott brand under the Marriott group holds a significant place, and for coffee lovers, Peet's Coffee is a definite favorite.
This lobby lounge is quite unique among luxury hotels, as it's a collaboration with Peet's, proudly displaying their iconic sign. It's located on one side of the lobby on the first floor of the JW Marriott Hotel Shenzhen, less than 300 meters from Exit J1 of Chegongmiao Metro Station. The overall design style is right up my alley: dark wood, marble, and grey fabric accents create a sophisticated and grand atmosphere. The bathroom was decent, with a bathtub in the shower area, though it overlooked a construction site. The hotel's guest services team, especially the loyal customer manager, was professional and attentive! My entire stay was fantastic! I'll definitely choose this place again on my next trip to Shenzhen!FromAU$183
Outstanding3982 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|1.09km from downtown
The location is very convenient, with plenty of shopping and dining options nearby. The room was well soundproofed, clean, and the facilities were well-maintained. The bed was comfortable, and the front desk upgraded our room type.FromAU$287
Very Good6446 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.68km from downtown
Our stay was absolutely delightful, and I just have to give it a glowing review! The hotel's location is incredibly convenient, and the interior is spotless and well-maintained. What impressed me the most was the air conditioning – it was super powerful, cooling down the room instantly the moment we walked in. The breakfast was lavish, a great mix of Chinese and Western options with a wide variety. The front desk staff and the cleaning lady were incredibly friendly and attentive. This kind of thoughtful and comfortable experience definitely makes me want to choose this hotel again without hesitation on my next visit!FromAU$96
Outstanding10568 Reviews
Shenzhen Convention & Exhibition Center Shenzhen|0.94km from downtown
This is already my Nth time staying at the Sheraton Shenzhen Grand China, and every experience has been consistently good. It definitely deserves five stars!
The hotel's location is extremely convenient, perfect for both business trips and tourism. The room facilities, environment, and cleanliness are consistently maintained at a high standard, making for a very reassuring stay.
Overall, the service is great; the staff are professional and efficient, and any requests are usually handled quickly.
In summary, this is a very reliable hotel in all aspects, and it has become my top choice when I come to Shenzhen. I'll definitely stay here again next time!FromAU$163
Outstanding6606 Reviews
Lo Wu Control Point, Lo Wu Railway Station Shenzhen|6.08km from downtown
Traveling during the off-season, I was told I could get a free room upgrade, but then they insisted I sign up for their 89 [currency] membership to get it. All I got was an extra window. The drain in the room smelled terrible, which was a big downside. The location is convenient. The KFC breakfast was okay, but they wouldn't even give an extra breakfast portion for my baby. I won't be staying here again!FromAU$69
Swimming pool
Excellent10177 Reviews
Science and Technology Park Shenzhen|11.99km from downtown
Facilities: The facilities are comprehensive, I didn't feel like anything was missing, and many weren't even used. The only minor inconvenience was the lack of hooks in the shower, so I had to place my bath towel outside. Environment: I thought the view from the higher floors was quite good. However, the bathroom's exhaust fan system was a bit noisy at times, which could be improved. Service: It was decent, nothing extraordinary. They cleaned the room daily during my extended stay. Hygiene: The cleanliness was good; I didn't see any unclean foreign objects. Overall, I was quite satisfied.FromAU$91
Very Good2912 Reviews
Shekou Area (Nanshan District) Shenzhen|12.52km from downtown
The chinese breakfast buffet lack of good varieties of food to choose from. Weren’t it not the maintenance and extension of the road, the walkway time to hotel can be reduced to 10’ instead of 15’. Unlike Nina Hotel located in Tsuen Wan which allows you register and enroll. Unsure if all reception desk use English, it will be permit thy doingFromAU$127
Outstanding4737 Reviews
Shenzhen Bao'an International Airport and Fuyong Shenzhen|26.69km from downtown
Facilities: The hotel facilities are very complete.
Cleanliness: It was very clean.
Environment: The environment was surprisingly pleasant. I even saw some nice scenery from the hotel's rooftop garden. It's quite a unique view for such a busy place as Shenzhen Airport.
Service: The hotel service was excellent. For passengers flying, they even offer the convenient service of going through first-class security. The express check-out point is right on the way to the airport terminal, so you don't have to go back to the front desk, which is very thoughtful.
Among airport hotels, this Hyatt at Shenzhen Bao'an Airport is truly well-designed. The first-class security and fast check-out are both very useful.
Upon entering the room, there's a very special design: the hotel, knowing it's close to the airport runway, was clearly concerned about disturbing guests' sleep. Inside the outer window of the guest room, there's another floor-to-ceiling door. I tried it myself, and opening and closing this window/door makes a huge difference in noise perception. Being able to sleep peacefully without noise at an airport hotel felt pretty good.FromAU$168
Excellent6656 Reviews
Shekou Area (Nanshan District) Shenzhen|16.19km from downtown
## Facilities:
Overall, the hotel feels quite dated, and the facilities are relatively old-fashioned. There's no robot service for things like food delivery.
Since the hotel has a pool, it would be great if they could provide a drying rack on the balcony. I called the service center to ask if they could provide one, and the front desk told me to wait for a callback, but I never heard back.
## Hygiene:
The hygiene was good. Although it's an older hotel, it was clean.
## Environment:
The environment was excellent. I originally booked a mountain-view room, but the hotel upgraded me to a sea-view room for free, which I really appreciate.
## Service:
The staff's service attitude was excellent.
## 200 RMB SPA Voucher:
This wasn't useful for me.
## Shekou Ferry Terminal Shuttle Bus (requires 2-hour advance booking):
This wasn't applicable to me.FromAU$179
Very Good9285 Reviews
Overseas Chinese Town Shenzhen|7.6km from downtown
We recently stayed at the InterContinental Shenzhen with our family—our 3-year-old daughter, 12-year-old son, my wife, and me—and we absolutely loved it! The hotel is wonderfully child-friendly, with activities that kept our kids delighted throughout. The pirate-themed swimming pool was a standout; our children didn’t want to leave! Our daughter especially adored the train that circles the swimming play area, adding a magical touch to their fun.
The gym area is excellent, offering a great space for adults to unwind and stay active. The bar and restaurant exceeded our expectations, and breakfast was superb, featuring an impressive selection of both Chinese and Western dishes to suit every taste.
A big thank you to @Dafne 达芙妮 for making our entire stay so special — her thoughtful service truly enhanced our experience. We have been returning to this hotel since our son was 2 years old, and thanks to Dafne, this visit was extra memorable. We are already looking forward to our next stay!FromAU$192
Breakfast
Good1775 Reviews
Shekou Area (Nanshan District) Shenzhen|16.3km from downtown
The hotel is located about 500 meters from the subway entrance, making transportation super convenient. There are also many dining and shopping options nearby, which is simply a perfect choice for tourists. The service is impeccable. I'd especially like to commend Xiao Ying at the front desk for her warm service. Every time I encountered a staff member, they would greet me with a smile, which felt very welcoming. I must specifically praise their mattress and pillows; they are just right in firmness, ensuring a dreamless sleep until morning. This is the greatest blessing for frequent business travelers.FromAU$79
Good3703 Reviews
Science and Technology Park Shenzhen|13.43km from downtown
Comfortable stay at this hotel with a very spacious area for families to stay overnight for at least 2 nights. On the street next to the hotel, local food stores are available to fill up your stomach. Only need to take a cab if you want to get over to the nearest shopping mall. In addition, a big swimming pool for kids to have a swim fun. 🏊♀️FromAU$92
Outstanding2278 Reviews
Shatoujiao and Chung Ying Street Shenzhen|18.49km from downtown
Service: Beyond expectations, truly thoughtful and attentive. From Johnny, our butler, who handled the initial communication and arrangements, to Jessie, Vicky, and Louis at the front desk who upgraded our room and kindly extended our check-out due to an unexpected work schedule, and Ivy and her colleagues at the lounge who provided attentive care, along with other staff whose names I didn't catch – everyone was professional and considerate.
Facilities: We stayed in a sea-view suite this time, and the view was absolutely unbeatable. Jessie at check-in mentioned we could see the sunrise from the room, so I made sure to get up early the next day, and indeed, the sunrise over the sea was stunning.
Furthermore, the dining, as always with the Hyatt group, was excellent. Although the fitness center is outsourced, the equipment is top-notch, and there's a 24-hour exclusive area for hotel guests.
Overall, I was extremely satisfied.FromAU$201
Outstanding3338 Reviews
Huanggang Port and Futian Port Shenzhen|3.51km from downtown
The hotel has a great location, very close to Futian Port, making customs clearance super convenient. Futian Mangrove Ecological Park is also nearby, which is perfect for a post-breakfast stroll. The front desk staff, especially one young lady, was incredibly helpful and patient; she gave very detailed directions to the ecological park. The breakfast in the restaurant was also excellent. The room itself was spacious with a good view, offering a distant glimpse of Hong Kong and Shenzhen Bay's inner sea. The bedding was clean and tidy, and all toiletries were provided. Plus, having a washer-dryer combo in the room made it excellent value for money, especially when traveling with elderly family members and children.FromAU$132
Very Good6285 Reviews
Huaqiangbei Area Shenzhen|2.16km from downtown
I enjoyed my stay at this hotel. The metro station and bus stop are very close, making it easy to reach the main attractions.The rooms are clean, and the breakfast is varied.
I'd like to especially mention the very responsive front desk. Anna and Xiaohe helped with everything from ordering a taxi, food delivery, and navigation around the city, to everything related to our stay. It's only thanks to such wonderful staff that I give this hotel a high rating.FromAU$78
Xi'an North Railway Station (西安北站)
Source: Wikipedia
- Location: Yuanshuo Road, Weiyang District, Xi'an, Shan'xi Province, China
- Platforms: 34
Connected public transportation:
- Subway: Line 2, transfer to Line 1, Line 4, Line 14
- Bus: 108, 263, 264, 265, 266, 268, 269, 270, 271, and more
Attractions around:
- Terracotta Army (兵马俑): About 40 minutes by bus
- Bell Tower and Drum Tower (钟楼和鼓楼): Around 20 minutes by taxi or metro
Popular hotels in Xi'an
5 star
Outstanding8984 Reviews
Zhonggulou Square (Downtown) Xi'an|0.3km from downtown
Location: Just 30 meters from the Bell Tower Station exit, super convenient! Very friendly for friends traveling long distances to Xi'an.
Room facilities: Booked a king-size room, suitable in size, with a street view. Across the street are two very popular shopping malls you can check out, especially Kaiyuan. The bathroom, toilet, and sink are separate, offering a strong sense of privacy. The toilet is smart, which is very convenient, and the mattress is super comfortable, supporting the lower back perfectly – I slept soundly until morning.
Service: From the moment I entered, the staff were all very friendly, responsive, and attentive. My stay felt very pleasant.
Value for money: Although the price is a bit higher than a regular hotel, it's totally worth it! When you've come all this way to Xi'an, you have to stay somewhere comfortable! I stayed for 2 days this time, and it was a thoroughly fulfilling travel experience!FromAU$71
Excellent12573 Reviews
Beiguan/Longshou District Xi'an|3.5km from downtown
As a regular guest at this five-star hotel, every stay consistently delivers a comfortable experience that exceeds expectations, truly embodying the essence of 'five-star quality, five-star service.' From the moment you step into the lobby, the warm and attentive reception from the staff makes you feel right at home. Whether it's the efficient and convenient check-in process or the prompt and thoughtful service throughout your stay, every detail is meticulously handled and just right. They proactively assist with luggage, patiently answer questions about local transportation, and promptly address any room requests. Each detail showcases their professionalism, making you feel at home even in an unfamiliar city. The soft and comfortable large bed in the room allows your tired body and mind to completely relax after a long day, ensuring a good night's sleep. The thoughtful attention to detail is evident everywhere. Even more commendable is the hotel's excellent location. Situated in the city center, transportation is easily accessible, making it incredibly convenient for both business trips and sightseeing to reach major business districts, attractions, and transportation hubs, saving a lot of commute time. What's most delightful is that the hotel is right next to a lively food street. Just a few steps out the door, you can discover all sorts of specialty foods, from local snacks to exquisite fine dining, eliminating any worries about finding a meal. Whether it's a quick business meal or exploring local cuisine during a leisure trip, this location perfectly satisfies every need. Overall, this hotel achieves an exceptional balance in service, comfort, location, and amenities. Every stay leaves a lasting impression, making it undoubtedly the top accommodation choice when visiting this city, and I will continue to recommend it to all my friends!FromAU$88
Outstanding1205 Reviews
Zhonggulou Square (Downtown) Xi'an|1.3km from downtown
This is a famous hotel in Xi'an, historically known for catering to international guests. The facilities are excellent, and the rooms are spotlessly clean. The beautiful surroundings, with their lush greenery, made for a pleasant stroll with our child. The service staff are highly attentive and professional. A special shout-out to the duty manager on Friday; she was absolutely amazing. She not only resolved our problem and eased our worries but also upgraded us to a suite. Her patience with guests was remarkable. We'll definitely be staying here again on our next trip.FromAU$96
Good2506 Reviews
Nanmen Square (Downtown) Xi'an|1.19km from downtown
Facilities: The room facilities are complete, neat, and comfortable.
Hygiene: Clean, tidy, and comfortable.
Environment: Located at Yongning Gate with a view from the window. It's a convenient 30-minute walk to the Bell and Drum Tower and the imitation ancient food street.
Service: The front desk staff are very professional, the room service responds promptly, and the restaurant service is warm and attentive.FromAU$81
Outstanding6155 Reviews
Zhonggulou Square (Downtown) Xi'an|0.64km from downtown
Stayed for 5 nights and did a last minute additional night booking as our flight was at night. Staff was accommodating and helpful to switch my family and I (total 7 pax) on the morning of checkout to the new room. Special mention to Doris and the team for being so on the ball and flexible. Location was good, away from the main city center but near enough for a short morning walk ~10-15 minutes. Near stretches of food streets and cafe. Room was a bit dim. We asked for an additional room fan because the aircon switched to heater and even with the windows opened, it wasn’t cool enough.FromAU$79
Business travel
Very Good2830 Reviews
Zhonggulou Square (Downtown) Xi'an|0.24km from downtown
I stayed for three days and found the front desk service warm and attentive. The location is incredibly convenient, with major tourist attractions like the Bell Tower and Muslim Quarter all within walking distance. Subway lines 2 and 6 are also very close by. Parking was a bit tight during the holiday, but it was always resolved. Dining and shopping options are excellent. The hotel room design is very well thought out, making great use of the space, which made it feel very comfortable. The natural lighting in the room was also excellent, giving it a cozy vibe.FromAU$49
Very Good2785 Reviews
Zhonggulou Square (Downtown) Xi'an|0.24km from downtown
The hotel staff was able to upgrade my room to a window room for an extra 99CNY. The rooms are large and spacious, there is laundry in the building and a small gym. The location is perfectly central to the city- I walked almost everywhere. My favorite part of the room was the small table where I could eat or drink tea (pictured below) and the modern stylish decorations in the room (pictured below, artwork).FromAU$46
Good7553 Reviews
Zhonggulou Square (Downtown) Xi'an|0.66km from downtown
The room was very spacious with wooden flooring. The bathroom had a wet and dry separation, and the showerhead was fixed. The location was excellent, very close to the Bell Tower yet quiet. It wasn't far from the subway station either, and the service was very attentive. Very satisfied.FromAU$32
Excellent4535 Reviews
Zhonggulou Square (Downtown) Xi'an|0.62km from downtown
When visiting Xi'an, staying near the Bell Tower is a must. And among the options there, the Mercure is definitely the best fit.
It's incredibly close to attractions like the Bell Tower and the Muslim Quarter, and with a subway station nearby, you can easily explore all of Xi'an. Yet, despite being in the heart of the city, it's surprisingly quiet and peaceful.
They host many international guests, and business seems to be thriving. The facilities are relatively new, clean, and the breakfast spread is good.
The only issue is that the sound of doors closing in the rooms can be quite loud; you can clearly hear doors closing from the next room. This definitely needs improvement.FromAU$62
Outstanding1190 Reviews
Nanmen Square (Downtown) Xi'an|1.76km from downtown
The hotel is located in the city center, making it very convenient to get to all the surrounding attractions. There's a restaurant across the street, and it's within walking distance of the Xiaonanmen morning market. To get there, turn left out of the hotel, walk straight until you see the sign for Daxue East Road, turn left and continue straight until you see a steamed bun shop, then turn right and walk straight, crossing a traffic light, and you'll be there in about 15 minutes.
The hotel's decor is quite nice, but unfortunately, I was out early and back late every day, so I didn't get to appreciate it properly. On the first day, I was so tired from climbing Mount Laojun that I decided not to go out in Xi'an and just slept until noon at the Luoyang hotel. Then I took a sleeper train and slept again, only arriving at the hotel after 10 PM. I spent a whole day recuperating. The hotel has a cat cafe, but I'm allergic to cat dander. I actually love small animals, so it was a bit of a shame.
The front desk staff were very enthusiastic and answered all my questions, and the housekeeping aunties were also great. They came to clean and tidy the room every day, unlike some hotels where you need to remind them or hang a sign. The room was spacious, the mattress was very comfortable, and even the toothbrushes were nice. The hotel even provided lotion, which was incredibly thoughtful. For us, who had been battered by the cold winds in the Northeast, it was an absolute lifesaver.
There's a laundry room with a dryer on the fifth floor. I originally planned to wash my down jacket, but thankfully, the front desk attendant reminded me to check the washing instructions, otherwise, my beloved jacket would have been ruined. And it turns out my clothes couldn't be dry-cleaned, they had to be hand-washed and air-dried. Thanks to her, my wallet was saved!
Although the room faced the street, it was very quiet. My parents were both very satisfied. We stayed for four consecutive days and originally planned to extend our stay, but then we went to Hukou Waterfall and completely exhausted ourselves. It had been too long since I took a long-distance bus—over nine hours!
I also booked a small group tour of 20 people, and the seats were considered comfortable. Still, I felt very tired.
For the Terracotta Warriors, I bought a Ctrip direct bus ticket. I took a taxi to the East Gate of some theater (I forgot the name), which was a starting fare. It was 25 yuan per person for a one-way trip, and 30 yuan on site. Remember, don't listen to the tour guide on the bus, and don't book Ctrip's 178 yuan package that includes tickets, a guide, and a buffet. I already stepped on a huge landmine. It's a scam, a disguised shopping tour. The commentary was terrible, focusing entirely on selling Lantian jade. A staff member in a blue vest led us into the exhibition hall, and many people thought he was the guide. I was even pushed into buying an XR project for 138 yuan per person 😂😂😂, and the people on the bus kept heavily recommending various performances. When they handed us over to the actual guide, my goodness, they were like Nezha reincarnated, riding on wind and fire wheels! Seriously, if you're traveling with elderly people, absolutely do not go. If I didn't have a 300 deposit to get back for that terrible audio guide, and 40 yuan per person for a buffet where I didn't know where to eat, I would never have followed. They took us to see that broken jade, wasting half an hour of my time!
If you love history and the Terracotta Warriors, hiring a private guide yourself is definitely better. This kind of disorganized guiding is not acceptable; it literally made my dad's legs swell up. The experience was very bad. Avoid this, everyone.
I've gone off-topic, but this trip to Xi'an was really exhausting. It might also be because I'd been on a big tour of the Northeast for almost a month, and my physical strength was depleted. I went to Changbai Mountain and Mount Laojun, and I wasn't nearly as tired! After going to the Terracotta Warriors and Hukou, I was completely out of power. I lay down all day yesterday, and half of today. My parents said they really couldn't play anymore, so we had to head home. I originally planned to go to Chongqing and then Yichang and head south, but alas, no more playing for now.
I'll definitely come back to this hotel next time. I've already recommended it to friends. My friend's child is going to have an autumn break soon and plans to visit Xi'an.FromAU$42
Family friendly
Excellent4991 Reviews
Zhonggulou Square (Downtown) Xi'an|1.85km from downtown
The standard is Hilton’s so overall very good. Some staff speaks English, which was handy, and overall the personnel was very kind and pleasant. The breakfast is amazing. Only down sides: managing the light switches in the room is somehow complicated and the room we got, despite it being at the 5th floor, was a bit noisy: sound isolation from the window is not great. But overall a very pleasant experience.FromAU$106
Outstanding11591 Reviews
Qujiang Exhibition Area Xi'an|5.15km from downtown
The hotel is across from the Giant Wild Goose Pagoda scenic area. This was my first time visiting Xi'an, and after exploring, the Giant Wild Goose Pagoda area was my favorite. It's really pleasant to walk around in both the evening and the morning. Plus, it's right next to Datang Everbright City and Joy City, making it convenient for evening activities. It's only a few kilometers to the city wall and city center. Eating options directly in the scenic area might not be ideal, but if you walk about 1-2 kilometers to areas like Cuihua Road, you'll find much better choices. The apartment I booked was on the 5th floor, and nearby buildings aren't very tall. The amenities were quite comprehensive, and the sofa in the family room could even be pulled out into a bed.FromAU$159
Good2831 Reviews
Zhonggulou Square (Downtown) Xi'an|0.44km from downtown
It was a really great stay. When i came, the receptions were not able to speak english so we used translator app. The check in process was fast. They even allowed me for early check in, bravo! First time visiting a hotel with no coffee but they have 2 selections of tea in a jar, how cool is that! It has a laundry room. Bed was comfy and the room was alot bigger than i thought. There are many restaurants nearby and convenience stores. When i check out the reception was not able to speak english again but well, only checking out. They also have designated room for luggage storage. Highly recommended!FromAU$28
Good584 Reviews
Datang West Market/West Xi'an Xi'an|3.88km from downtown
Opened in 2012, the facilities are a bit old, the bedding is very average, but there are also highlights, smart toilet, smart gauze curtain, strong Chinese style and simple atmosphere. The service is very average, the concierge is also very poor and has no service awareness. There were some problems during the check-in process, but fortunately their manager (forgot to ask the name) solved them in time. They sent welcome fruits and breakfast. Thank you, but the front desk service really needs to be improved.FromAU$75
Very Good309 Reviews
Zhonggulou Square (Downtown) Xi'an|1.3km from downtown
This is an interesting hotel within the Renmin Square precinct. It is not actually a 'people's square' in the conventional sense but an official precinct of grand sandstone and marble buildings erected in 1957. The buildings are majestic but the interiors are a little dated and tired. Our rooms were well furnished with very comfortable beds, well-functioning heating, air conditioning and bathrooms. Reception staff were very friendly and helpful, and assisted us with tourist information and transport. Breakfasts were good with a reasonable variety of dishes. Rooms were suitable serviced each day. I liked the quiet atmosphere of this hotel, its landscaped surroundings, and its close proximity to the CBD. It took us 20 minutes to walk to the Bell Tower and 30 minutes to the ancient city wall. Some of the staff spoke fluent English which was very helpful. We would definitely stay here again.FromAU$75
Hot spring
Outstanding5840 Reviews
Lintong Terra-Cotta Warriors Tourist Zone Xi'an|24.25km from downtown
At Angsana Hotel, the service was truly the highlight and exceptionally good. The pool was decent, and the staff were very attentive and responsible. However, some areas had exposed rocks, which posed a safety hazard; my child unfortunately scraped their ankle on one. The room design was excellent, featuring a large, comfortable bathtub. The only downsides were that some facilities definitely needed maintenance, such as a broken showerhead, and the absence of disposable nail clippers and bathtub liners. The balcony offered no view to speak of. The complimentary carousel ride and VR experience felt quite underwhelming. On a positive note, the self-service drinks at the front desk were delicious, and the snack box received upon check-in was tasty. Overall, I recommend staying one night in Lintong, as it allows you to visit the Terracotta Army at 5 PM, thus avoiding the peak crowds.FromAU$142
Excellent1462 Reviews
Lintong Terra-Cotta Warriors Tourist Zone Xi'an|26.03km from downtown
The hotel's interior is excellent, with complete and well-maintained facilities. The rooms are practical and show great attention to detail. For example, they feature a scenic balcony with a small table and chairs, and a temporary mini-safe. The surrounding area is also very good; it's a suitable distance from the main road, making it very quiet inside. The hotel's exterior design is both attractive and functional, with lush greenery and clean, tidy internal pathways. The service is attentive and detail-oriented, and the restaurant food is delicious. Overall, it offers great value for money, surpassing some hotels priced over 1200 RMB.FromAU$90
Excellent1924 Reviews
Lintong Terra-Cotta Warriors Tourist Zone Xi'an|26.82km from downtown
Amenities: Luxury is evident everywhere, not just in the hardware facilities, but also in the highly professional service from everyone.
Hygiene: Met expectations.
Environment: A hotel located within a scenic area, so the environment gets full marks.
Service: After booking, a dedicated butler proactively informed us of important details, inquired about our travel plans, and assisted with ticket booking, transfers, and guidance. They were attentive without being intrusive – highly commendable!
The restaurant next to the hotel is also highly recommended. The breakfast provided was of a very high standard, with a rich variety and excellent flavors.
Double Huaqing Royal Hot Spring Baoji Pool 1 entry per night:
After returning from our outing, the bath had already been prepared for us, which was incredibly thoughtful! 👍
It was a very pleasant stay.FromAU$255
Excellent2300 Reviews
Lintong Terra-Cotta Warriors Tourist Zone Xi'an|23.93km from downtown
The Willow Hotel is located in the heart of Lintong District, close to several tourist attractions, such as the famous Terracotta Warriors and Huaqing Hot Springs. These historical sites are easily accessible by foot or car. The hotel's exterior design is modern and distinctive, while the interior decoration combines traditional and modern elements to create a warm and peaceful atmosphere. The lobby is spacious and bright, with beautiful decorations, making you feel at home as soon as you enter. The room you stayed in was very spacious and furnished in a comfortable and elegant manner. The bed was soft and the sheets were clean, which ensured a good night's sleep. The facilities in the room were complete, including high-speed Wi-Fi and a mini bar, which met all my needs. The hotel staff Kang Zhuo and Huang Dong were very friendly and professional in their service attitude. From the front desk reception to the room attendant Liu Ernv, every employee tried their best to ensure that my stay was as perfect as possible. The hotel's restaurant offers a variety of breakfast options, from traditional Chinese breakfast to Western pastries. The food is fresh and tastes wonderful, providing a vibrant start to my day. The Willow Hotel Lintong is undoubtedly the best choice for my trip. Whether it is a business trip or a leisure trip, this is an ideal place to stay. I highly recommend it to friends who plan to visit Lintong. I believe you will leave beautiful memories here like me.FromAU$81
Very Good1147 Reviews
Qinling Wildlife Park Xi'an|29.43km from downtown
I stayed in this hotel on a business trip to Northwestern Polytechnical University. The room was spacious and clean. There is a snack street downstairs, which is very convenient for going to school or eating. Not bad.FromAU$52
Gym
Outstanding5679 Reviews
Qujiang Exhibition Area Xi'an|7.23km from downtown
Friendly and ever warm welcoming of staff whenever we get back to the hotel after exhausted from our days’ trip. We were given a free upgrade of a higher floor room when we reached. Room service attendants are the best and I was really impressed how detailed and sweet the lady was in knowing we usually prefer our rooms to be cleaned after lunch as we do sleep in quite abit for most mornings. The cutest robot ever delivering our food deliveries every evening.🥰 If only there were more varieties and food options for breakfast.FromAU$120
939 Reviews
Xijing Hospital/Kangfu Road Xi'an|4.2km from downtown
The room was quite spacious, and the air conditioning unit was well-positioned. The shower had excellent water pressure and temperature. The TV only offered basic channels and wasn't a smart TV. The bedding was decent. I didn't have breakfast, so I can't comment on it, but I did inquire, and it costs 50 RMB per person. The hotel is conveniently located near Metro Line 3, just a five-minute walk away. The entrance is a bit set back, with only the sign visible from the main street. Overall, I'd give it 4 stars.FromAU$35
Outstanding2421 Reviews
Zhonggulou Square (Downtown) Xi'an|0.48km from downtown
I highly recommend the king-size bed room at Campanile Xi'an Bell Tower! The location is absolutely perfect, just a few minutes' walk to the Bell Tower and the Muslim Quarter, and close to the subway entrance. Yet, it's surprisingly quiet, with no noise at all at night. The room is exquisite and clean, with daily housekeeping and replenishment of supplies. The bedding is as comfortable as home, and the soundproofing is excellent. The staff are young and polite, offering thoughtful and attentive service, paying close attention to every detail. They even provided a Xi'an travel guide! The value for money is outstanding, and I had such a comfortable stay. I'll definitely choose this hotel again next time I'm in Xi'an!FromAU$41
Excellent9644 Reviews
Qujiang Exhibition Area Xi'an|7.91km from downtown
My first visit to Xi'an was during the Chinese New Year holiday right after the pandemic restrictions were lifted, and I chose the W Hotel back then. Honestly, though, the W's style wasn't quite my favorite at the time. Although I've had many business trips to Xi'an since, mostly in the Gaoxin area, I haven't stayed at the W again until now. This time, however, my business trip coincided with Trip.com's 'One City, One Room' promotion, and I re-booked the W. I found the experience even better than last time; the service attitude and quality were outstanding. The front desk staff, Ella, proactively offered an air purifier, which was a very thoughtful touch.
The breakfast truly lives up to its reputation as Trip.com's number one food hotel in Xi'an. I've been recommending the oil-splashed noodles and mini buns from their breakfast to all my friends from out of town. Overall, it's significantly better than the Ritz, which is also on the same list.
The PBX staff were also very gentle and efficient, responding promptly.
The hotel's location is excellent as well, making travel convenient. I will definitely be back again.FromAU$266
Very Good1676 Reviews
Zhonggulou Square (Downtown) Xi'an|2.22km from downtown
Only stayed 2 nights, the reception staff were really helpful. The decor is dated, the carpets were looking old and tatty in places, wallpaper was peeling of the walls in some areas. Breakfast was ok, nothing special. I probably stayed over two of the hottest days off the year and I think the AC could do with an upgrade, the reception was nice and cool, but the rooms were still warm even with the AC on. But overall the stay was ok.FromAU$41
Swimming pool
Excellent1167 Reviews
Zhonggulou Square (Downtown) Xi'an|1.24km from downtown
We stayed for two nights, on the 16th and 17th. On the 15th, I received a call from the hotel asking about our room preferences. I requested a room with a good view, non-smoking, and quiet. When we checked in, the staff assigned us room 213. This was the lowest floor I've ever stayed on in a hotel, and it was room number 13! I was surprised that the hotel actually had a room 13! How could an international hotel like this assign room 13 to a foreigner? During afternoon tea that day, besides my husband, myself, and an Asian mother and daughter, all the other guests were foreigners. This made me realize even more why I was so unlucky to get room 13! This hotel has such a unique room number 13, and they treat their own compatriots differently from foreigners!
However, the smart toilet in room 13 was broken. It wouldn't automatically lift the lid or flush when you stood in front of it. What was even more unbearable was that as soon as you sat on it, the toilet would make a loud gurgling sound and automatically spray water on your backside. We tried it twice, and it happened both times. Also, the light switch was malfunctioning and didn't work. As a result, our room was changed to room 206.
Neither room 13 nor room 06 had a French garden view; you could only see trees outside the window. Room 06 overlooked a concrete platform. I stayed during the off-season, and there were only a handful of guests at both afternoon tea and breakfast. Even during the peak breakfast time at 8 AM, there were only four tables with no more than ten guests. In such an off-season, why couldn't they offer us a higher floor with a better view? The male butler from the hotel called in advance on the 15th to ask about my room preferences; wasn't that just being insincere and fake?
The staff's service level was inconsistent. Two female servers at afternoon tea and breakfast simply didn't observe guests' needs. The slim, tall female server in the afternoon tea restaurant had an ice-cold expression and no proactive service awareness. One female server in the breakfast restaurant looked like she hadn't woken up yet, with messy hair, no makeup, and ill-fitting work clothes, completely lacking the demeanor of a star-rated hotel employee. More importantly, this server didn't proactively observe guests' tables. Every time, we had to call her to take away the empty plates. Even more exaggerated, when she took away empty plates, she wouldn't simultaneously take away empty cups, nor would she think to ask.
Let's talk about the problems with the breakfast restaurant: First, the flowers on the dining tables were fake! For a 'diamond-level' hotel like this, how can they put fake flowers on the tables? If they want to save costs, there are many ways: place some air plants or soilless succulents, or even small, easy-to-care-for plants. Anything real would be more tasteful than these fake ones. Regardless, a 'diamond-level' hotel should not have fake flowers on its dining tables. This is disrespectful to guests. Second, there was a wide variety of bread, but no chain-type toaster to heat the bread. This is usually a staple at the bread station in five-star hotels. Yet, at this 'super five-star' hotel, you can only eat cold bread for breakfast. Third, the restaurant only provided toothpicks, not dental floss sticks. Nowadays, even very ordinary restaurants offer dental floss sticks. A 'diamond-level' hotel like this should provide guests with dental floss sticks, and ideally, toothpick brushes.
Additionally, the steps in the bathrooms of both room 13 and room 06 were damaged. In room 13, the hotel actually used cheap, uneven gray adhesive corner guards, which looked very out of place and clashed with the exquisite French decor. They should have used brass stair nosings!
During my two-day stay at the hotel, Ms. Doris Du's kindness, politeness, proactive work attitude, and professional image left a very good impression on me. After we checked in and received our key, she led us to our room. She first gave us a tour of the hotel and introduced its history. On the day we checked out, she happened to be on duty at the front desk. She was the only staff member at the hotel who immediately stood up to greet guests upon seeing them! The only one! This small professional gesture of hers was like the first ray of sunshine in the morning, warming my heart!
Recalling my check-in, there was a male and female staff member at the front desk. They did not stand up to greet us when guests checked in. When we received our room cards and got up to leave, they remained seated without moving. This is disrespectful to guests. Staff should stand up to greet guests when they arrive, ask them to sit down, and then sit down themselves to process the check-in. When guests receive their room cards and get up, the staff should also stand up to see them off. Such basic courtesies of polite welcome and farewell were completely lacking!
On the day I checked in, I had two items of clothing that needed ironing. The female staff member who was on duty at the front desk that day came to our room to collect them. During the process of opening the door to see her, handing her the clothes, and briefly communicating with her, she maintained an ice-cold demeanor throughout, without a hint of a smile. She was not the only female staff member in this hotel who provided service without a smile.
In summary, all these issues, and more, expose the hotel's unprofessional training and inadequate management.
Sofitel Legend People's Grand Hotel Xian is not directly affiliated with the Sofitel group; it is part of the People's Grand Building owned by Shaanxi Urban Investment and Operations Group Co., Ltd., and is operated by AccorHotels, a French hotel management group. Therefore, the experience was vastly different from the Sofitel hotels I've stayed at abroad.FromAU$226
Excellent4162 Reviews
High-tech Development Zone Xi'an|9.65km from downtown
The room was very spacious, and the bathroom featured a thoughtful wet/dry separation. The entire place was spotlessly clean. The pool was fantastic and exceptionally clean. The butler service was incredibly attentive, with all our requests handled almost instantly. A big thank you to our butler Mia for taking such good care of us during our stay. We would definitely return if we have the opportunity.FromAU$166
Outstanding1551 Reviews
West Gate (City Center) Xi'an|3.4km from downtown
The skyscraper is very large and beautiful. The rooms are nice and have all the amenities. We were given a free room upgrade. There's a beautiful pool and a gym available. Towels were changed and the bathroom was cleaned every day. Breakfast was a buffet with all kinds of food, with chefs preparing typical Xi'an dishes on the spot. Above all, the staff was very kind, accommodating all our requests and offering us yogurt drinks, desserts, and soups for dinner or a snack completely free of charge. Some of the staff speak English, but with WeChat, you can communicate with a translation tool. I recommend it! Excellent value for money.FromAU$56
Outstanding6102 Reviews
High-tech Development Zone Xi'an|5.98km from downtown
Traveling to Xi'an, a friend recommended the W Hotel, but I'm really tired of the 'nightclub vibe.' Influenced by Dr. Shepherd's recommendation, I still chose to stay at The Ritz-Carlton, Xi'an.
I previously stayed at The Ritz-Carlton Reserve in Jiuzhaigou, and the experience was undoubtedly breathtaking. This was my first time staying at an urban Ritz-Carlton hotel, and I can say that from the personalized butler service and impeccable hygiene to the hardware and the club lounge, which The Ritz-Carlton is most proud of, it was truly a home-away-from-home experience.
The Ritz-Carlton, Xi'an, reportedly opened in 2020, so it's been five years, but the hardware shows no signs of aging, indicating the hotel's significant investment in maintenance. The cleanliness is also impeccable, and my favorite remains The Ritz-Carlton's bedding.
This time, I booked an Executive King Room, and the hotel upgraded me to an Executive Suite based on availability. The larger and more comfortable space was very satisfying. In particular, the bathroom was very spacious and felt entirely un-cramped. The bathroom fixtures are TOTO, and the toiletries are from Diptyque's Fig collection. The room featured many design elements blended with the city of Xi'an, but what I want to praise most is the elevator lobby design (it makes you want to linger and wait longer).
Special praise for the butler service: I've heard many complaints about Marriott's butler service being nominal, but I truly experienced it at The Ritz-Carlton, Xi'an. Before check-in, I received a call asking about my preferences. Upon arrival, the butler personally came downstairs to greet me, offered a discount on part of the Mini Bar, and presented a custom Xi'an Terracotta Warrior small lion. After check-in, they also gave me a tour of the hotel's restaurants and wellness facilities, which greatly helped me get a better and more comprehensive understanding of the hotel. I later learned that my butler was an intern, but their professionalism and hospitality could easily rival that of a full-time employee.
Regarding the laundry service: Laundry service was included in my package, and the service was truly meticulous and professional.
More praise for the Executive Lounge: The Ritz-Carlton's Executive Lounge is a signature feature of the hotel, truly allowing for 'five meals a day.' Starting from afternoon tea, through evening happy hour, and extending to brunch, it's essentially an all-day offering. However, during the off-season, the lounge had fewer people, and while the breakfast selection wasn't extensive, it was very quiet. For a full hotel breakfast experience, I'd still recommend going to the 3rd floor. The two service staff in the lounge were also very attentive, truly delivering service with a smile! The Ritz-Carlton Xi'an's lounge is genuinely enormous, with interconnected floor-to-ceiling windows offering panoramic views of Xi'an. If your budget allows, I highly recommend an executive room, as the lounge privileges are simply irresistible.
Finally, a sincere thank you to my private butler, Bruce, for providing me with a perfect stay! The Ritz-Carlton, Xi'an, deserves a full five-star rating.FromAU$234
Excellent1997 Reviews
Xi'An Public Library/Fengcheng 2Nd Road Xi'an|6.62km from downtown
Comfy hotel not far from the centre. It has a nice laundry service, friendly stuff and delicious buffet breakfast. The view could be a little bit better, me and my girlfriend were given a room with a view on a car parking :( but there was a nice activity to write 汉字 and lobby bar. Plus the stuff gave us travel adapters to work on our computer. Super friendly and welcoming. Loved our staying in here.FromAU$75
Breakfast
Outstanding3461 Reviews
Zhonggulou Square (Downtown) Xi'an|0.47km from downtown
Location near to bell tower but need to walk to main road if you take didi, and the reception will not help on this. Clean room but smelly due to humid, cleaner are super helpful but the attitude of these reception (except the young lady in evening shift) are all are “Manxin”, not up to the standard. Overall ok, but you could get better service if you choose other hotels. Also, no gift and room upgrade as shown in reservation, like fake advertising.FromAU$43
Outstanding3387 Reviews
South Area Xi'an|3.97km from downtown
Everything is good.
They only have one washing machine and heater. So we need to wait for some time to wash our cloths as we stay over there for one weeks.
Remarkable service from Soon Xiao Ni and the crew provide daily breakfast.
She is professionalism, attention to detail, and kindness made a big difference. I truly appreciate her dedication to her works.FromAU$26
Very Good2475 Reviews
Zhonggulou Square (Downtown) Xi'an|0.34km from downtown
The room is very comfortable, the service is very thoughtful and meticulous. I will choose the Four Seasons Hotel next time. The hotel's robot meal delivery service is especially popular with children. The front desk service is very good.FromAU$58
Outstanding2602 Reviews
Xi'An North Railway Station/Xi'An Municipal Government Xi'an|10.72km from downtown
The room quality is excellent, definitely not like a budget hotel. The breakfast spread is great, and it's the best value for money in the area. Most importantly, I have to praise Fanny at the front desk. She's beautiful, kind-hearted, speaks very gently, and went above and beyond to assist us. I'll definitely stay here again next time. Highly recommend! 👍👍👍FromAU$42
Outstanding3694 Reviews
Datang West Market/West Xi'an Xi'an|3.84km from downtown
The room facilities might be a bit outdated, but the price is definitely affordable, and it has everything you need. Most importantly, the service is excellent. On our first night, there was a noise, possibly from an outdoor AC unit, that made it hard to sleep. When we approached the front desk the next day, they immediately switched our room without a second thought, which was very efficient. Additionally, the location is very convenient, with a subway station just a hundred meters away, making it super easy to explore. Wishing the hotel continued success!FromAU$24
6 Best and most unique China train stations
Find the most remarkable train stations across China, from the largest and busiest to the highest altitude and most scenic stations, and explore the different styles of China train stations.
| Highlights | Train Station | Description |
| Largest China train station | Beijing South Railway Station (北京南站) | Covering an area of 320,000 square metres. |
| Busiest China train station | Shanghai Hongqiao Railway Station (上海虹桥站) | Handling over 60 million passengers annually. |
| Highest altitude China train station | Lhasa Railway Station (拉萨站) | Situated at an altitude of about 3,641 metres (11,946 feet). |
| Oldest China train station | Shanghai Railway Station (上海站) | Originally opened in 1909, it has been rebuilt and modernised several times. |
| Most scenic China train station | Huangshan North Railway Station (黄山北站) | With the scenic Huangshan Mountain, a UNESCO World Heritage. |
| Most advanced China train station | Hong Kong West Kowloon Station (香港西九龙站) | Opened in 2018, featuring cutting-edge technology and design. |
List of China train station
Source: Unsplash
Among the more than 6,000 train stations in China, Beijing Railway Station has always been the most important one, with the largest scale, the most advanced equipment, and the largest passenger flow in China; Shanghai Hongqiao Railway Station is a highly modernised station, now an Asian super-large railway integrated hub and the largest railway station in East China. Check this list for the main stations in major cities.
| Province/ Municipality | City | Railway Stations |
| Beijing | Beijing | Beijing South Railway Station |
| Beijing West Railway Station | ||
| Beijing Railway Station | ||
| Shanghai | Shanghai | Shanghai Hongqiao Railway Station |
| Shanghai South Railway Station | ||
| Shanghai Railway Station | ||
| Guangdong | Guangzhou | Guangzhou South Railway Station |
| Guangzhou East Railway Station | ||
| Shenzhen | Shenzhen North Railway Station | |
| Shenzhen Railway Station | ||
| Zhuhai | Zhuhai Railway Station | |
| Shantou | Shantou Railway Station | |
| Zhongshan | Zhongshan Railway Station | |
| Jiangsu | Nanjing | Nanjing South Railway Station |
| Suzhou | Suzhou Railway Station | |
| Yangzhou | Yangzhou | |
| Zhejiang | Hangzhou | Hangzhou East Railway Station |
| Hangzhou Railway Station | ||
| Ningbo | Ningbo Railway Station | |
| Wenzhou | Wenzhou Railway Station | |
| Shaoxing | Shaoxing Railway Station | |
| Hubei | Wuhan | Wuhan Railway Station |
| Xiangyang | Xiangyang East Railway Station | |
| Jingzhou | Jingzhou Railway Station | |
| Sichuan | Chengdu | Chengdu East Railway Station |
| Chengdu Railway Station | ||
| Mianyang | Mianyang Railway Station | |
| Chongqing | Chongqing | Chongqing North Railway Station |
| Chongqing West Railway Station | ||
| Henan | Zhengzhou | Zhengzhou East Railway Station |
| Zhengzhou Railway Station | ||
| Luoyang | Luoyang Railway Station | |
| Kaifeng | Kaifeng Railway Station | |
| Hunan | Changsha | Changsha South Railway Station |
| Changsha Railway Station | ||
| Yueyang | Yueyang Railway Station | |
| Zhuzhou | Zhuzhou Railway Station | |
| Shaanxi | Xi'an | Xi'an North Railway Station |
| Xi'an Railway Station | ||
| Xianyang | Xianyang Railway Station | |
| Liaoning | Shenyang | Shenyang North Railway Station |
| Shenyang Railway Station | ||
| Dalian | Dalian Railway Station | |
| Dalian North Railway Station | ||
| Heilongjiang | Harbin | Harbin Railway Station |
| Harbin West Railway Station | ||
| Qiqihar | Qiqihar Railway Station | |
| Mudanjiang | Mudanjiang Railway Station | |
| Guangxi | Nanning | Nanning East Railway Station |
| Liuzhou | Liuzhou Railway Station | |
| Guilin | Guilin Railway Station | |
| Fujian | Fuzhou | Fuzhou South Railway Station |
| Xiame | Xiamen North Railway Station | |
| Quanzhou | Quanzhou Railway Station | |
| Guizhou | Guiyang | Guiyang North Railway Station |
| Shandong | Jinan | Jinan West Railway Station |
| Qingdao | Qingdao Railway Station | |
| Yantai | Yantai Railway Station | |
| Yunnan | Kunming | Kunming South Railway Station |
| Dali | Dali Railway Station | |
| Lijiang | Lijiang Railway Station | |
| Hainan | Haikou | Haikou East Railway Station |
| Sanya | Sanya Railway Station | |
| Sanya Phoenix International Airport Station | ||
| Tibet | Lhasa | Lhasa Railway Station |
| Inner Mongolia | Hohhot | Hohhot East Railway Station |
| Baotou | Baotou Railway Station | |
| Ordos | Ordos Railway Station | |
| Ningxia | Yinchuan | Yinchuan Railway Station |
| Qinghai | Xining | Xining Railway Station |
| Xinjiang | Urumqi | Urumqi South Railway Station |
| Hami | Hami Railway Station |
Booking and ticketing information of China train station
Source: Unsplash
Booking and ticketing for train stations in China can be done through several methods:
| Platform | Languages | Customer Support | Additional Services |
| 12306 | Chinese, limited English | Limited English support in working hours | Official platform |
| Trip.com | Multiple languages | Multilingual support 24/7 | Flights, hotels, travel packages |
| Train Stations | Chinese | In-person assistance, usually Chinese | Immediate ticket issuance |
| Travel Agencies | Limited languages | Multilingual support, personalised service | Tours, travel planning services |
Tips for navigating China train stations
Source: Unsplash
Before you arrive
- Book your train tickets ahead of time, especially during peak travel seasons.
- Verify the train number, departure time, and platform number before you arrive at the station.
- Make sure to carry your passport or other valid identification to board the train.
Upon arrival at the station
- Before entering the platform area, you need to go through ticket inspection gate. Have your ticket and passport ready.
- Be prepared to place your bags through an X-ray scanner and walk through a metal detector for security check.
- Once through security, find your platform number. Large electronic displays (in Chinese and English) show departure times and platform numbers.
On the platform
- Line up according to your carriage number, and board the train quickly once it arrives.
- Store your luggage in the designated overhead racks.
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FAQ about China train station
How early should I arrive at a China train station?
It's recommended to arrive at least 30-60 minutes before your train's departure time to allow for ticket verification, security checks, and finding your platform.How do I find my platform at a China train station?
Look for electronic displays showing train numbers, departure times, and platform numbers. Follow signs in both Chinese and English to guide you to the correct platform.Is there overnight accommodation available at China train stations?
Most China train stations have nearby hotels or accommodations within walking distance or accessible by shuttle.