The Westin Bund Center Shanghai

As a five-star hotel, both the service and facilities are quite good. I've always heard that Westin's family rooms are great, and I got to experience one on this trip to Shanghai. I won't go into detail about the good aspects, but I do have a few suggestions: 1. For a family room, there actually aren't many kids' amenities, just a few stuffed animals. For example, a step stool could be provided in the bathroom for children. 2. The sink in the bathroom constantly accumulates water on the inner side. I'm not sure if it's due to the countertop's angle or something else, but I hope it can be adjusted. 3. The toilet paper holder in the WC is too far inward, making it inconvenient to grab paper. If you pull hard, the roll might fall off. Moving the holder forward, reversing its direction, or moving it to the right side would all be good solutions. Overall, I hope Westin continues to improve as a high-end hotel. I look forward to experiencing it again next time!

Booked this hotel with a friend specifically to see the Oriental Pearl Tower, and the view was fantastic! The location is super convenient for getting around, and the hotel staff were great too. We had a very satisfying stay.

The overall decor is quite old and dated. The hallway carpets even have Bible verses on them. The room carpets are worn and dirty. As for the bathroom facilities, it was really hard to get the shower water temperature right. I turned the knob a couple more times and the whole switch fell off! It was an awkward shower experience because I couldn't control the water temperature and the valve fell off, so I had to use the bathtub. But then there was no shower gel or shampoo by the tub, so I had to get wet, run to the shower to get soap and shampoo, and then run back to the tub to rinse off.

The hotel's location is excellent, close to everything. The decor and design are luxurious and grand. Upon check-in, we were charged a small upgrade fee and received a spacious suite, which made us feel right at home. The executive lounge offered plenty of food and drinks in an elegant setting. Plus, the hotel's prices were very reasonable.

The location is super convenient, and our stay was fantastic. The environment is elegant and comfortable, and the service was attentive and thoughtful. Both the elderly and children absolutely loved it; it was such a comfortable and worry-free stay. Getting around was also very easy. Highly recommend for family trips!