Hotels with WiFi in Macau

"I booked this Hong Kong and Macau trip for my parents. At 70 years old, I was a bit worried about them traveling alone, but the Hong Kong and Macau tour felt quite reliable. The flight from Beijing was quick, and I did a lot of research beforehand. The hotel staff were incredibly warm and helpful. The entire trip was perfect; they saw everything they wanted to see. 11 days in Hong Kong and Macau was more than enough!"

"Our check-in experience was fantastic, thanks to Andy. He was incredibly professional and efficient, allowing us to check in early and even upgrading us to a room with a great view. The whole process was smooth and pleasant. He also gave us some small candies as a welcome gift, which were delicious! Overall, a very enjoyable check-in. When we checked out, we stored our luggage at the West Wing lobby, and Sheng there was also wonderful. The service was impeccable, very thoughtful and attentive. All in all, my experience at The Venetian was excellent, and I'll definitely choose to stay here again on my next trip to Macau."

"We stayed in the Starlight Pavilion, which had one double bed and two single beds – plenty of space for four people. The bay window offered a great view directly facing the Grand Lisboa Hotel. The bathroom on the first floor only had a bathtub, so we had to go upstairs to the second floor to shower. The stairs from the first to the second floor were very steep, and the slippers were quite slippery, making it easy to fall. It's something to be careful about if you're traveling with children or the elderly. We accidentally broke a glass cup in the bathroom and were charged 50 MOP from our deposit. The weirdest thing was that the TV on the second floor kept turning itself on in the middle of the night. At first, I thought someone accidentally hit the power button, but after it happened three times in a row, I realized it wasn't. I had to unplug the TV to stop it from turning on. I found this quite **frustrating**. I mentioned it to the front desk, but they just said they'd pass on the feedback and nothing ever came of it."

"Guaranteed late check-out until 2 PM: Great! Complimentary mini-bar snacks and drinks: Very generous. Late check-out was very convenient, and check-in was super efficient. The service was good, and the pool has a heated section. Downstairs is a water park, which is very friendly for hotel guests. There's also an extra-cost kids' play area on the third floor, perfect for families with young children. The mall's food court and shopping options are also plentiful!"

"Traveling to Macau with my 90-year-old father, we stayed at the Sofitel Macau At Ponte 16. The location was incredibly convenient for getting around, and our overall experience was excellent. As soon as we entered the lobby, we were warmly greeted and guided through the check-in process. The hotel offers a thoughtful taxi service, and the breakfast, in particular, was incredibly nutritious, abundant, diverse, and made with fresh ingredients. The elegant and beautiful restaurant environment also greatly enhanced our dining experience. It was a truly special stay, and I highly recommend this hotel as a top choice for anyone visiting Macau."

"After booking, I tried to contact the hotel multiple times without success; no one responded to my requests. Finally, Ctrip helped me communicate with the hotel the day before our trip. Initially, I was concerned about renovation smells in the Bond Tower and asked to be moved to the Banyan Tower. Ctrip informed me that as of April 2026, only the Bond Tower was open, which I accepted. Then, I requested to switch our king room to a twin room, and the hotel said it would cost an additional 90+ RMB, which I also agreed to. Many online reviews mention free room upgrades, but honestly, don't expect any of that anymore. I had also mentioned it was our 10th wedding anniversary, and while they didn't upgrade our room, they did give us a small cake. However, it was clearly an oversight as it said 'Happy Birthday' – very perfunctory. Furthermore, during check-in, halfway through the process, a South Asian supervisor-like staff member suddenly came over and, with a disdainful look, told us we needed to pay extra. I was thinking, hadn't Ctrip already clarified this, and hadn't we agreed to pay? Why did she act as if we were unwilling to pay and deserved her contempt? This was the first time I'd ever had such an uncomfortable check-in experience in Macau. The hotel's facilities and design are undeniably exquisite and beautiful. Although the room was small, the Bond Tower didn't have the strong renovation smell that some online reviews mentioned, which was a relief. The hotel also provided Eiffel Tower tickets, which was a pleasant surprise. After returning to the room in the evening, I noticed there was no turndown service provided, nor was the room tidied up a second time. The service was a bit lacking. Also, there were no size options for children's bathrobes; my 130cm, 80-catty (approx. 40kg) son couldn't wear theirs. The service staff and front desk employees had poor English proficiency. The only thing that truly impressed me was the heated swimming pool. Located on the 3rd floor, it offered great views, with comfortable loungers, lemon water, and towels readily available by the pool. The water temperature was a very comfortable 36 degrees Celsius, making it suitable for swimming even in winter, which was excellent. Overall, you can stay at this hotel, but don't have high expectations for the service."

"Great value for money, close to Fisherman's Wharf and Sands, with free shuttle bus access. The hotel has a vintage European charm, and check-in was smooth, check-out was quick. Drawbacks: Facilities are a bit old (opened in 1995). Not in the city center. Recommended for: budget travelers, photography enthusiasts, and families."

"The lady who handled our check-in was incredibly meticulous and patient, and the bedding in the room was exceptionally comfortable – those were the two best things. I was traveling with my mother, and they happily switched us from a king room to a twin room, which we appreciated. The area around the hotel is very picturesque for photos. For shopping, it's not as extensive as the Londoner. We went primarily for the Eiffel Tower and booked a lunch set menu at La Chine. After our meal, we were able to use our receipt to get free access to the top observation deck of the Eiffel Tower, which was a lovely bonus and fulfilled a little wish of ours!"

"This hotel is huge! They offer shuttle services to major attractions and the airport, which makes getting around super convenient. We arrived a bit past 1 PM, and the front desk was able to get us into a room early. Our room was spacious and beautiful, and the garden was absolutely delightful. The breakfast here is also excellent – I've had many hotel breakfasts, and this one really stands out (though I haven't tried any super high-end places). There's even a mall within the hotel with plenty of dining and shopping options, although it's so big my feet hurt from all the walking! It's also very close to the airport. I'd definitely come back if I get the chance."

"This was my second stay at Conrad, and its location is excellent. The room was clean and tidy. Because I checked in a bit late, only high-floor and smoking-floor rooms were available. The air quality in the smoking room was really unpleasant, even with an air purifier. After speaking with customer service, I was temporarily moved to the 35th floor, and they promised to move us to a floor below 20 the next day. The hotel even sent a welcome gift that evening. The next day, we moved to the 15th floor. The staff's service attitude was exceptionally good, though a couple of staff members weren't very professional. We were told there would be a charge for an extra duvet, but after calling customer service, it was quickly delivered without a fee. Overall, the room size and environment offer great value for money. I'll definitely prioritize staying here again next time!"