Harbourview Hotel

Hotel is nice and in a good location, right across from Sands ****** and close to the ferry terminal. Room smelled like dirty mop water or just mustiness. Called front desk to let them know and the house keeping came and sprayed febreeze or something on the carpets and it helped a bit. She did let me know if it was still an issue I could request for a room change. I only stayed one night and after turning on the fan it wasn’t as bad and you get used to it I guess. I look at it as a thing in Asia as a whole. Overall it’s a beautiful hotel. Sheets very comfy. Pool is nice but hot tub should be called like warm tub. Overall I enjoyed my time and not bad for the price.

hotel good, but staff gave me wrong room (standard, with city view). Then I need spend time for change to room, which I booked: superior room with ocean view. Not a good experience. Will not stay again.

Front desk staff and housekeeping are friendly and helpful. Bedding is comfy and clean. Thoughtful designs and environmentally friendly.

We’ve been spending quite a few stays here in this hotel. The staff usually have us the same room, and it’s perfect for my daughter especially to feel like home. However, the staff at the check-in counter nearly processed our booking wrongly, saying that we had no breakfast included. We meant to book for the breakfast too each time for leisure mornings. Also, at the restaurant for breakfast, the staff made us to share a long table with others but we were neither in a guided tour with them or traveling in a big group of people. We asked for going to a small table aside but we’re refused. We ended up choosing sitting at one end of that long table, hoping that my daughter wouldn’t be bothered by strangers. We’ve actually explained to the staff about my daughter’s special needs. Anyway, the hotel room was still fine and with its convenient location, we would still come, but maybe without breakfast next time!