Hotels with Shuttle Service in Macau

Thank you for amazing hospitality! Catherine(Concierge) & Vincent(Front Desk) provided amazing service. Catherine helped us to book restaurants & provided local sightseeing and transportation info. Vincent helped me to extend my stay. Housekeeping team also provided professional service. They seemed to understand Chinese more easily. Sleep eye mask & teddy bear amenity was good souvenir of Conrad Macao (I checked other customers also took them.) Thank you for the great service.

I booked 2 rooms for 2 nights for 3 adults and 1 teen. First time in Macau. We were pleasantly surprised and very much impressed by the complimentary snacks and drinks which includes daily 2 bottled water, sprite, coke, non-gassy sweet bottled drink, beer and even a bottle of red wine! There is even coffee beans and coffee grinder for you to grind and make your own coffee! We did not drink the wine as not a wine drinker, neither did we bring it home cos find it a hassle to put into luggage. The staff is very friendly. The only inconvenience is that the hotel is located in a narrow lane and there is no proper hotel lobby where U can take taxi. We have to walk about 2 mins to go main road to catch a taxi. But other than that, hotel is clean and it is near the Ruins of St Paul and few other places. Best part is it is near Koi Kei bakery where I logged 2 giant bags of almond pastry snacks back home.

The hotel is indeed uniquely designed, with an excellent location and convenient travel. The front desk reception was very thoughtful and brought a series of room introductions. It was very considerate service. The room design was also great. It was very comfortable to stay. I will stay here again next time

Facilities: Very new, smart home Hygiene: Also very good Free mini bar: All alcohol is charged, many other items are free Service: It is no exaggeration to say that the service of Macau's big hotels is the best in China, not just Melco, but others are also very generous

Most friends recommend that you must stay in London (including Huating) in Macau. I brought my mother with me and got an unexpected free upgrade to the Windsor Suite (if you have the financial resources, you can book on the official website or by phone or spend extra money to upgrade on site). It is true that the room type has more space. The most important thing is to walk 2-2w5 steps a day in the old town and have a full body massage. The chair is so cool! ! The bathroom has an electrically heated metal rack. Pay special attention to the large glass facing the bathtub that can play TV! This time, it is arranged to walk from room 2051 to the elevator to the casino for up to 5 minutes. Londoners in Macau are absolutely comfortable, safe, secure, happy, considerate and warm! ! ! Special thanks to Catherine/Colin/Edmond. Picture 6 Friendly reminder: When making tea in the silver tea set of Huating Afternoon Tea, be careful not to get burned on the top of the tea lid. Suggestion: Put a coat on top of the tea lid. I personally got burnt on the back of my hand. In fact, ice application is enough because it only covers a small area. But the Londoners actually arranged for a doctor to see him and provide him with burn ointment to ensure everything was safe. Seeing that I had my mother with me, I even arranged a car to pick me up from the airport. Be My Guest Be My Home Looking forward to my next visit to my home away from home Londoner!

My recent stay at Nüwa in Macau was truly unforgettable. The level of service provided by the Nüwa team was exceptional. From the warm welcome to the personalized surprises, every detail was thoughtfully taken care of. Kurt, in particular, went above and beyond to ensure that my stay was perfect. The beautifully decorated room, complete with birthday decorations and a delicious cake, made the occasion even more special. The stunning view from my window added an extra touch of magic. I highly recommend Nüwa to anyone seeking a luxurious and unforgettable experience in Macau.

Environment: In Taipa, close to Macau Airport and Hengqin Port. It is separated from the Parisian and Venetian hotels by a road. There is a sky corridor on the second floor of the Londoner, and you can go to the Parisian to buy things. The Royal Garden is in the same building complex as the Londoner Hotel, and the duty-free shop here is smaller than that of the Parisian. The machines in the ****** can directly use Hong Kong dollars, otherwise you have to exchange them at the counter. Facilities: The room is fully equipped with smart toilets and full-body massage chairs. There is a massage room, and you can have someone massage you for an additional fee. All facilities are well maintained and clean, the rooms are spacious and bright, and there is no peculiar smell. The Knight Suite we booked has one king bed, one twin bed, and three bathrooms. All drinks in the water bar are free, and there are three large drawers of snacks, welcome snacks, and free refills. Service: Yuyuan's service is very considerate. The housekeeper will contact you in advance and provide free pick-up and drop-off. Butler Xiao Xu and concierge came to London to pick us up, checked all our luggage, and took us directly to the Royal Garden. We went directly to the guest room, and the housekeeper came to the guest room to help us check in, which was very convenient. The housekeeper will ask about the itinerary and arrange a vehicle to take us to the attractions. The old man didn't bring a thermos cup, so he gave us two thermos cups as gifts. The housekeeper is on call 24 hours a day. When I returned to the room at night, the housekeeper also put away the bath water, which was super worry-free. Catering: Breakfast is on the 36th floor, there are no people there. Afternoon tea is in the Chinese Garden on the 3rd floor of The Londoner. There is a buffet for breakfast. You have to order lobster, abalone, shrimp dumplings, and water crab porridge with the service staff. The ingredients are very fresh and taste good. Great experience. The water crab porridge at Londoner Hua Ting was a bit salty for us. I just happened to check in here and they were given fruit snacks. The housekeeper saw that the children liked to eat and immediately replenished everything they had finished. The whole family doesn't drink, so I didn't go to the cocktail party in the evening. We stayed in the Knight Suite, which cost 3W a night. Includes breakfast, afternoon tea and cocktails. There is also a pick-up and drop-off service. Very satisfied with all aspects of software and hardware. For the first time, I didn’t hear any dissatisfaction from the old man. Among the hotels I have stayed in in Macau this time, my overall ranking is The Londoner Royal Garden - The Londoner - Old Lisboa - Wynn Palace - New Lisboa.

I stayed at Andaz Macau for 3 nights from 16-19 Dec’24 and this is my second time staying in the same property within a year. Andaz Macau has never fails to amaze me and it gives me the assurance that the staff will always look after me. My room is spotless and comfortable! Wayne from Front Desk did the check-out for me in May 2024 and this time I bumped into him doing the check-in for me. As pleasant as always, my check-in process was smooth. And he also assigned a nice room for me. Thanks Wayne. I do notice that the Concierge counter that’s nearest to the lift landing area at Level 6 always gives people the wrong impression that that’s the check-in counter. That poor girl had to keep on directing the guests to reception counter when they approached her which I find it unnecessary. Not sure of something could be done to make her life easier lol!! Bellman are very helpful and one of them helped me getting a Radio Taxi to Flower City. That was around 11pm plus on 17 Dec…sorry that I forgot to ask for his name. I think he’s a Filipino and he gave me a “taxi card”. So thank you for your help. During my stay, Ivy, Yumi and Tania have been providing turn down service for me. Everytime I’ll receive a handwritten note with little gifts to pamper myself. And I also got a little soft toy from Tania! How sweet! Not to forget the Room Attendants - Apple and Icy whom tirelessly cleaned my room. Though I don’t get to see them, but I still make an effort to find out who cleaned my room so that I can thank them here and knowing that their efforts are being appreciated. I always believe working in Housekeeping is tough. But because of your hard work, I get to stay in a very comfortable room. I hope I didn’t miss out any names here. So thank you all. Last but not least… I WILL BE BACK!!!

Great stay at the Grand Hyatt. Excellent customer service and the room was very nice and clean. Breakfast was also top notch. Will come again soon. Nice view from the room too!

This is the second time I stayed in this hotel. Though there’s no transportation to take me to most parts of tourist attractions, I love the service it provides.  I’ve booked a non-smoking room but when I entered the room, I smelled a strong smell of smoke. I requested to change to another room and they helped me to settle in fifteen minutes in a new room.  This is a birthday trip for my husband and when we returned after dinner, we found there’s a small cake in the room. What a surprise! If they can provide more shuttle bus service to different parts of Macau, it’ll be perfect!