Spa Hotels in Hangzhou

Had a wonderful three-day, two-night stay at the Fuchun Resort, a place I've long admired. The architecture, rich in Chinese aesthetics, blends seamlessly with the natural environment of Fuyang, creating a truly harmonious feel. Hiking here was wonderfully wild and scenic. The resort's thoughtful service was evident in every detail: from the welcome greeting and the consistently helpful and responsive personal butler (Benson) before arrival, to the doorman's proactive and natural assistance with luggage, and the waitress's meticulous inquiry about dietary preferences at breakfast. All these touches reflect the hotel's high standards of service and made me feel truly respected. I even left my hat in the calligraphy class and only realized it when the instructor notified me and said it would be promptly returned to the lobby. The shuttle drivers were also very punctual, almost always available on call. The housekeeping staff were diligent and friendly. The hotel also offers a wide range of activities, and the travel photography service was particularly high quality. Fuchun Resort truly lives up to its reputation as a high-end resort. I'd love to visit again!

This hotel has a manor-style resort vibe and is wonderfully quiet, which I really appreciated. Its location is quite central, making it easy and quick to get to nearby attractions by taxi. There was a minor hiccup with the room upon check-in, but the staff were very responsive and resolved it quickly. Even during a public holiday, the service quality didn't drop, and there was no queue for breakfast. It's a shame it rained every day during the Dragon Boat Festival's plum rain season; I hope for sunny weather next time!

A rare tranquil resort hotel in Hangzhou, the overall stay experience exceeded expectations! The hotel is secluded with elegant garden views. The private hot spring baths offer incredible privacy, and the water is clear and clean. The room layout is well-designed, the decor is luxurious, and the toiletries are high-quality. The service is meticulous. This is definitely a top choice for a vacation and won't disappoint.

The public areas are really well-equipped and beautifully designed, with potted green plants everywhere indoors. In contrast, the guest rooms are a bit of a letdown. Given the significant number of families staying here, which the hotel should be aware of, it's surprising that the TVs don't offer on-demand content or screen mirroring. Sometimes, you need a TV to entertain children, or when adults are busy and kids are alone. The bedding, in my opinion, is the biggest drawback. The pillows flatten completely the moment you lie down, offering no support whatsoever. The bed itself isn't comfortable to sleep on either. Although the hotel followed up and mentioned they could remove the mattress or provide buckwheat pillows, I still believe there's room for improvement in the room facilities. Most hotels manage to strike a balance without needing major replacements after check-in. I understand that many people take photos, which is hard to control. The public areas are beautiful enough, but please give more attention to the guest rooms. Otherwise, there are no other issues. The service is excellent, and the staff are generally very polite. They follow up on problems, and the service exceeded my expectations. The Shui Yang Chinese restaurant offers consistently good food. While not outstanding, the flavors and cooking are well-controlled and worth trying.

My three-day, two-night stay was the perfect introduction to a resort-style hotel. Both the hotel's facilities and services were impeccable! ❤️🔥❤️🔥❤️🔥 ✅ First, let's praise the hotel's excellent location: who knew the exclusive access to Xan Shan Peninsula was such a privilege?! (Pictures 1-16 show the hotel facilities and surroundings, unedited photos) The hotel also boasts a very large garden and surrounding attractions perfect for photoshohoots. It's just beautiful, beautiful, beautiful! Within a few minutes' walk, you can reach Xan Shan Botanical Garden (honestly, not much to see, but there are daily parent-child activities), Lover's Gorge (great for couples to take photos), the hotel's exclusive lighthouse (Picture 7, very atmospheric), and the hotel's seasonal fruit orchard (high parent-child interaction, with different fruits available for picking in different seasons). When the weather is good, you can take many beautiful scenic photos. When it's cloudy or rainy, you can experience the unique humidity of the Jiangnan region and the fresh air provided by the lush vegetation. ✅ Next, let's talk about the hotel facilities. The hotel is divided into three buildings, A, B, and C. Building B offers the best lake views, with a complete panorama of the lake's beauty. The layout is very reasonable, with convenient connections between all areas. You can tell a lot of thought went into the design. The indoor and outdoor pools are regularly disinfected with chlorine balls, and the water is clear and sparkling, perfect for children to play in. The hotel also has a swim shop with affordable items, which is very convenient for guests who haven't brought all their swimming gear. Every day, the hotel has an activity schedule listing the names and locations of various parent-child activities at different times throughout the day. There's a wide variety to choose from. There's also a super large indoor children's playground, which is cleaned very, very thoroughly. I really want to thank the cleaning staff for their hard work here. ✅ Dining (Pictures 18-19) The hotel has a Chinese restaurant, a Western restaurant, and a Japanese restaurant, offering a rich and diverse selection. Set meals can also be purchased in advance on your phone. The hotel even provides a free shuttle service to nearby farmhouse restaurants (PS: the prices are very, very, very affordable, and the vegetables are freshly grown and incredibly fresh). The most commendable aspect of the dining is the complimentary breakfast buffet. The variety is incredibly extensive, and they even adjust the dishes daily to better cater to different guests' preferences. Soups, desserts, freshly squeezed juices, freshly made guokui (griddle cakes), mini-hamburgers, and more! You can also scan a QR code to order noodles and freshly made wontons. I always end up eating too much every day, darn it! ❗️They even consider the need for liquid food for infants and provide various flavors of rice cereal. In addition, whether it's the minibar in the room and the complimentary welcome drinks (Qiandao Lake beer), the incredibly seasonal, crisp, and sweet fruits, or the thoughtful turndown service, every detail showcases the hotel's humanistic care. It's truly commendable (Picture 17). ✅ The absolute most praiseworthy aspect is the high-end, meticulous, and thoughtful service staff. Special thanks to: Ada and Joey at the front desk for check-in, Connor and Cindy from concierge, and our butler Landy. As soon as we got out of the car, concierge Cindy greeted us warmly and proactively helped with our luggage, leaving a deep impression. The young man at the front desk who handled our check-in was also very enthusiastic in confirming our booking and upgraded our room for free. Throughout our stay, Connor drove us to and from nearby restaurants, the lighthouse, and Lover's Gorge. He was practically on duty all day until 10 PM, driving steadily and with a truly excellent attitude. He was super cool! Finally, and most importantly, our very, very responsible butler, Landy. She first introduced us to the locations and functions of the different venues, and informed us of the breakfast times. From the moment we added her as a friend, she consistently upheld her initial message: ”Please contact me anytime with any questions.” Whether it was day or night, she would respond and answer immediately to any query, booking vehicles, and even introducing nearby attractions and routes (with accompanying pictures for us to decide whether to visit). During our stay, there was a miscommunication during the cleaning staff's shift change. We had requested no cleaning the day before, but someone still entered the room and tidied it thoroughly. This unannounced entry made us a bit anxious when we returned to the room in the evening. Our butler immediately called us to calm us down and quickly contacted housekeeping. Soon after, we learned it was a thoughtful turndown service. We had initially considered contacting the duty manager to investigate, but we declined. This butler Landy truly, truly deserves praise. Her immediate contact and quick resolution smoothed over the issue, and left us with an extremely satisfying three-day, two-night experience. Her warm and thoughtful greetings every evening and morning made us deeply feel the hotel's excellent staff training and abundant humanistic care! 👏🏻 See you next time, Freedom Intercontinental Palace!

Banyan Tree Hangzhou Xixi is like a secluded paradise nestled within the wetlands, where the white walls and black tiles blend seamlessly with nature. In the mornings, I fed the koi by the lake and watched the white ducks swim by. Our butler, Olivia, thoughtfully explained all the hotel activities. From the shuttle driver to the cleaning staff, every employee at Banyan Tree provided meticulous service. Every detail exudes tranquility and luxury, truly a five-star experience!

I have to commend the service at Hampton by Hilton Hangzhou East Railway Station. From the moment I walked in, the front desk service was excellent. When checking in, they offered me a glass of iced lemon water and even let me choose my preferred room location. The whole process was very friendly and patient. As for the room cleanliness, it was immaculate, especially the carpet and sink, with no black spots found, which is rare. The room facilities are all great, with a microwave and coffee machine, which is more than what most hotels offer, making it very suitable for business travelers. The restaurant is also decent, quite standard, with a good variety of options. Overall, it's pretty good and very close to the East Railway Station, about a 15-minute walk.

It's like living in a forest, with acorns constantly falling from the trees. The hotel is very clean, with virtually no mosquitoes. The room facilities are all excellent, especially the toilet flushing, which isn't too loud. Special praise goes to the hotel staff; their service was exceptionally good from check-in to check-out. They provided afternoon tea with fruit platters, nuts, and tea; offered ginger soup and ice packs if you had a cold; and promptly came to your room to help with any issues. The hotel only offers vegetarian food. I tried it once, and it was quite good and creative. Compared to the Black Pearl Hotel (averaging 1000 RMB per person), it's definitely not quite as good, but it's much better than other vegetarian restaurants in temples. Every ingredient was very fresh, although there were some issues, like the watermelon in the complimentary fruit platter being sweet and the blueberries being extremely sour. If you don't want vegetarian food, the surrounding farmhouses are a good option, offering fish, chicken, stir-fries, etc. I randomly picked a few and none were bad. The hotel also arranged various courses, including a healing class and Baduanjin (Eight Pieces of Brocade). Lying in a cabin surrounded by trees and feeling the breeze on a platform by the forest river was a truly therapeutic experience! I stayed for two days and there were still many courses I didn't get to try, so I'll make up for them next time! I'll consider bringing my parents next time.

An unforgettable luxury wellness retreat. I discovered Xixi Xin Hotel while searching for a peaceful escape, and it exceeded every expectation. The architecture is breathtaking, blending traditional Chinese culture with modern luxury in a way that feels elegant, authentic and incredibly calming. The attention to detail throughout the property is exceptional. The suites are beautifully designed with natural, eco-friendly materials that create an instantly grounding atmosphere. Upon entering, you’re welcomed by a Marshall speaker with a curated selection of nature sounds—waves, birds, rustling leaves and crackling fire—setting the tone for complete relaxation. The bathroom is equally impressive, with beautiful curtains opening to a soaking spa prepared daily with fresh rose petals and natural bath salts. Thoughtful touches such as soft linen loungewear and complimentary disposable swimwear made the experience feel effortlessly luxurious. Service is truly five-star. Each suite is assigned a personal butler who is attentive, responsive and genuinely committed to making your stay effortless. Nothing ever felt like too much trouble, and the hospitality was warm, personal and sincere. I was initially hesitant about the vegetarian restaurant, but it was one of the highlights of my stay. The dishes were nutritious, beautifully presented and worthy of fine dining, while still being surprisingly filling. For those who prefer meat, there are also excellent restaurants nearby. The wellness program is outstanding, with daily yoga, Tai Chi, sound baths, traditional Chinese medicine consultations and other healing experiences. Classes run for around an hour and are led by knowledgeable instructors who genuinely care about your wellbeing, creating a deeply relaxing and restorative experience. With only around 8–10 suites, the hotel remains wonderfully quiet and intimate, allowing guests to completely disconnect from the outside world. After just three nights, I left feeling genuinely relaxed, grounded and restored. A rare hidden gem that combines exceptional architecture, thoughtful design, impeccable service and meaningful wellness experiences. If you’re looking for a peaceful five-star retreat focused on luxury, wellness and tranquillity, I couldn’t recommend Xixi Xin Hotel more highly. ⭐⭐⭐⭐⭐

I chose the Grand Hyatt for my internship in Hangzhou, and overall, it was a good experience. The room was spacious and comfortable, and the lake view was beautiful. I recommend prioritizing rooms on the 8th floor, as they offer more space. The hotel is a bit older, so the facilities feel a little dated, and the air conditioning wasn't very strong – I hope they can optimize that in the future. Getting around by taxi can be a bit tricky due to traffic and one-way streets, so it's good to plan ahead. The service was very attentive, and the staff were all enthusiastic, especially our concierge Cecilia (Cao Kaixuan), who was patient, meticulous, and communicated promptly throughout our stay, making us feel very well cared for. The breakfast quality was also good, and the juice was delicious. We even received a cute squirrel doll as a welcome gift, which was a nice touch. Overall, it was a pleasant stay, and I recommend it.