Spa Hotels in Hangzhou

This hotel is great for a vacation, though the air in the rooms isn't the best, possibly due to its age and location in the mountains. (It smells a bit musty.) However, the oxygen content is high, making for a very comfortable sleep. A leisurely stroll around the lake is also very pleasant. The lake-view seating at breakfast is absolutely fantastic, and enjoying breakfast while watching the sunrise is a truly unique experience. The downside is that breakfast itself is a bit underwhelming; the semi-buffet set menu feels a bit haphazard. The crayfish noodles with thirteen-spice seasoning didn't hit the mark, and the portion of noodles was too large. I'd suggest offering a smaller portion option. The chef for dinner was excellent! The oil and salt levels were perfectly controlled, and the flavors were spot-on. The braised shrimp, stir-fried eel with scallion oil, and stir-fried loofah were all incredibly authentic. My only slight regret is that the hotel's own landscaping and small environment aren't as good as they could be (due to design and planning).

We had a wonderful stay at Rose Garden Resort. The room was spacious and comfortable, with thoughtful complimentary snacks and drinks prepared for us. It was also a lovely surprise to find a fresh rose in the room — such a beautiful detail. The breakfast was very enjoyable, especially the delicious cappuccino. The swimming pool was absolutely amazing, and the gym with its beautiful view of the pool made the whole experience even more relaxing. The resort truly makes you feel like you are on holiday in Thailand, even though you are in Hangzhou. The atmosphere, design, and facilities are outstanding. A special thank you to Xiaofan for her warm hospitality and attentive service. She made our stay even more pleasant and memorable. Rose Garden is truly one of the best resorts in Hangzhou. We highly recommend it and will definitely come back again!

Simplified review: Just book this hotel, no need to think twice! Location: About a 6-8 minute walk from the subway station, roughly 300 meters. Facilities: The air conditioning is very cold, and the water heater works wonderfully. The hairdryer is a Dyson, and there's a makeup mirror and a fridge – everything you could need. The facial recognition for the elevator can be a bit inconvenient; it would be better if they provided key cards. Other than that, no issues. They even provide essence, lotion, makeup remover pads, and disposable face towels... I was truly amazed! It's the first time I've encountered such an excellent and thoughtful hotel, truly meticulous. The washer and dryer work great. The gym equipment is decent, pretty good actually, and they even have a power rack. Smart devices and projection TV are all available and work very well. I have to praise the smart devices; they're not too bright, unlike some other smart hotels where the devices stay lit all night. There are 4 elevators, so no waiting. They also have robots for delivery. That's all I can remember for now, but overall, it's fantastic. Soundproofing: Excellent, very quiet. There's a blanket outside the door. Bedding: Very comfortable. Service: I was assisted by Jian Lan (Sword Orchid), who was very considerate. Even though I didn't pre-book the free station pickup service, they still managed to arrange it for me on the day. The check-in process was like that of a super five-star hotel, very innovative and impressive. Breakfast and late-night snacks are both excellent. They also include afternoon tea and complimentary cocktails. Staying near Hangzhou East Station is also very convenient, and taxis to anywhere are not expensive. Highly recommended! I won't look at any other hotels when I visit Hangzhou again. Thank you!

This place is practically a Kyoto-Hangzhou branch, several friends even thought we had gone abroad when I didn't share the location! From the moment we entered to check-in, everything felt so ceremonial: the hand-washing basin, water divination, welcome tea and snacks, making sachets, and a full introduction to all areas and activities. We were even able to check in early, which was a great help as a room was already clean. Right when we arrived, there were chilled noodles in the hot spring area, which were absolutely delicious! Since there were many adults and children in our group, we decided to go out for dinner. When we returned, we went straight for the hot springs. The amenities provided were from good brands and very comprehensive. It was my first time experiencing a Japanese-style hot spring, and it was quite a novel experience. Afterwards, there was delicious chilled milk in glass bottles. The kids had a blast in the hot spring lounge area, happily devouring fruits, snacks, drinks, and ice cream. After a round of fun, it was time for late-night oden. The adults were full and content, returning to their rooms to rest. The next day's nine-compartment breakfast looked small but was incredibly satisfying. This was truly an extremely, extremely, extremely, extremely unexpected and perfect hot spring trip. If you're coming to Hangzhou, you should definitely plan to visit this place! 😆

The environment is great, the rooms are clean and tidy, and the staff are all very friendly and helpful! This was a very satisfying trip, and it's not my first time here. I know I'll definitely be back. This time I came to relax and literally spent two days just lounging at the hotel. The hotel's public facilities and activities are extensive, and ordering takeout nearby is also quite convenient, haha. These past few days have been amazing, 100 points! The Shuiyang Chinese restaurant lives up to its reputation, it's really super delicious! The swimming pool is also very clean, and the changing rooms and storage rooms are all very clean and convenient! All in all, I really love this hotel ❤️ All the pictures below were taken by us, haha.

It’s been a long time since I last left a hotel review, and this 5-star rating comes from a bit of a rollercoaster experience. Overall, I am satisfied with my stay, but the first couple of days were quite challenging. On my first night, Hangzhou suddenly turned cold, and the room was extremely chilly. The heating was not available, and no immediate solution was offered. For a 4-star hotel, I do think there should be a basic contingency plan. Simple options like portable heaters or even blankets should be available. I was only offered an extra duvet, which was not very practical since a hotel room is not just for sleeping. I asked for a blanket but there was none, which felt like a missing basic amenity. That same night, I was woken up around 1 to 2 AM by a wrong call from the front desk. There was no apology and no acknowledgment of the late hour. Because of this, I overslept the next morning and was late for work. After a long and very cold day, I returned to my room only to find it even colder, as the window had been left open for ventilation. At that point, I was quite upset. However, after I raised these issues, the hotel handled the situation very well and professionally. I was moved to a warmer room, and they provided thoughtful gestures like a fruit plate and an extra heater from the front desk. What mattered most was the attitude and the care. The facilities are solid, hotel design is comfortable, and the resting view is beautiful. In the end, the overall experience met the expectations of a 4-star hotel. 也想特别表扬前台的小王、小毛、小高，在我提出问题的时候依然耐心和专业，让人感受到被认真对待。 整体来说，这是一次有起伏但被很好接住的入住体验。 因此，这个五星，是给完整体验的。

The hotel was fully booked on the day of our check-in, and we arrived over an hour early. Several staff members introduced us to various activities to pass the time, including a dedicated room for movies, board games, and a swimming pool. While waiting for our room, the service and amenities at InterContinental Danyang were exceptionally warm and thoughtful. The room was a family lake-view suite, accommodating four people. The hotel's location, far from the central lake area, was incredibly tranquil, with no tourists by the lake. Away from city light pollution, we surprisingly saw the Milky Way on our first night, a rare sight in East China. The swimming pool offered different children's activities daily. The botanical garden had a vast array of flowers and butterflies, along with a koi and swan pond where we could feed the fish. The hotel's two wings also featured a lighthouse and an observation deck. The buffet dinner had everything we could ask for, and on Chinese Valentine's Day, they even gave out roses. The fish head dish at the Chinese restaurant was absolutely superb. Breakfast deserves special praise; despite the hotel being fully booked, we could order noodles via our phones, and the staff proactively asked about our coffee preferences. This is exactly the standard expected from an established InterContinental brand, and even with the summer crowd, the service and quality were uncompromised. Finally, a special shout-out to our thoughtful butler, Emily. From the moment we checked in, she was incredibly attentive. On our last day, we had an early morning departure for a yacht in the central lake area. Without hesitation, Emily helped us arrange a late check-out, even during the busy summer season. To be honest, when I heard that the InterContinental was being rebranded, I had some reservations, worrying about a potential drop in service. However, after staying here, I can confidently say that this is by far the best hotel in China, in terms of both quality and service, that we've stayed at with our child during the summer season. Both its hard and soft assets are top-notch, and its service easily rivals that of established luxury hotel brands. I rarely choose to stay at the same hotel twice in the same location, but InterContinental Danyang has made me eagerly anticipate my next visit.

Environment: The environment is really superb. I booked a water villa, and the hotel upgraded me to a deluxe water villa, which had a better location and was closer to the hotel lobby. The balcony in the room overlooked the lake, and you could feed fish and ducklings from the balcony railing. There were so many koi in the hotel, some even bigger than the ducks, which was really fun. Service: Every staff member I encountered was super nice. When my child mentioned that the snacks delivered to the room were delicious, they specially sent two extra portions that afternoon. When I checked out, they even prepared some for me to take away, which was incredibly touching! Thumbs up, thumbs up! Food: The breakfast area isn't big, but it's delicious! There's a wide variety of bread, and both Chinese and Western breakfast options are very rich. Even if you go to eat after 9 am, there's no long queue; it's quiet with fewer people. We had dinner at the Baiyun Restaurant, which was also very good, costing a little over 200 yuan per person, which was quite reasonable. Facilities: The hotel is indeed not new anymore, as it has been open for a long time, but it's very well maintained. And this Chinese style just looks ancient and elegant, which I personally really like. Rowboat: Three of us took the hotel's rowboat. It was 400 yuan for an hour to charter the boat, which is indeed a bit more expensive than outside, but the advantage is no queues, no exposure to the sun, and there wasn't a second boat on the outer lake waterway, so we had a private secret retreat all to ourselves – so comfortable!

This hotel is nestled by the water, surrounded by abundant natural beauty. Its design cleverly blends nature and a sense of divinity, with lakeside rooms offering incredible tranquility, perfect for a relaxing and healing getaway. The overall style is modern and chic, and the rooms are warmly furnished with excellent natural light. The specially designed lighting and color palette create a comfortable ambiance. The butler service is meticulous, with thoughtful arrangements before and after check-in, and they are always available when needed. They are very attentive, warm, and friendly. We were traveling with our child, and the butler got along wonderfully with our baby, so I highly recommend it for families. The service is efficient and problems during our stay were promptly resolved. They also offer wellness programs and activities like sound healing, spa treatments, and afternoon tea. The hotel's cuisine is vegetarian, with exquisite and delicious dishes. In short, I highly, highly recommend it! It's a charming hotel I'd definitely visit again.

Judy, our butler, provided incredibly detailed and warm service. Our room was pre-arranged with a fantastic view. Yonnie at the front desk was very welcoming and proactive in offering help. The hotel's location is super convenient, just a short walk to the subway station. Thumbs up!