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Posted on Jul 13, 2026
Guest User
We had a wonderful time staying here. We’ve stayed in many places before, but we’ve never experienced staff as helpful as they are here! We got quick help with everything, and whatever we asked, we got an answer right away. The breakfast was absolutely delicious, and the view from our room window was beautiful! The room was clean, we have absolutely nothing to complain about!
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Price per night fromCAD 89
Posted on Jul 27, 2026|Rose Starry Sky Double Bed Room
7mood
We had a wonderful stay at Rose Garden Resort. The room was spacious and comfortable, with thoughtful complimentary snacks and drinks prepared for us. It was also a lovely surprise to find a fresh rose in the room — such a beautiful detail.
The breakfast was very enjoyable, especially the delicious cappuccino. The swimming pool was absolutely amazing, and the gym with its beautiful view of the pool made the whole experience even more relaxing.
The resort truly makes you feel like you are on holiday in Thailand, even though you are in Hangzhou. The atmosphere, design, and facilities are outstanding.
A special thank you to Xiaofan for her warm hospitality and attentive service. She made our stay even more pleasant and memorable.
Rose Garden is truly one of the best resorts in Hangzhou. We highly recommend it and will definitely come back again!
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Price per night fromCAD 140
Posted on Sep 20, 2026|Single Room
Guest UserThe hotel is exceptionally spacious, and most of the staff are quite good. However, the front desk attendant on the morning of the 18th, who I'll call 'the princess,' was particularly unhelpful. I had just showered and forgotten my key. My hair was wet, and I had my belongings in hand, making it inconvenient to go to the front desk myself. So, I called for assistance. This 'princess' simply refused to budge. An older female colleague was also nearby, but she wouldn't even let her help me, even after verifying my identity. As if that wasn't enough, when I rushed to the front desk, the very first thing she said to me was, 'See? It's not that far, is it?' Other colleagues, on the other hand, were very welcoming; some even escorted guests to view their new rooms when they changed.
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Price per night fromCAD 19
Posted on Sep 29, 2026|Deluxe Forest and Lake View Twin Room
Anonymous User
Our stay at the InterContinental One Thousand Island Lake was overall quite pleasant, and we'd especially like to thank our butler, Jolie. Even while on vacation, she went above and beyond to help us arrange a lamp for our child and assisted with a late check-out request. Her service was truly thoughtful and attentive. The lake view from building B is absolutely stunning; you can relax and take in the beautiful Qiandao Lake scenery from your room, making for a truly comfortable and relaxing vacation experience. A small suggestion for improvement: aside from swimming, there aren't many water activities near the hotel. We recommend the hotel consider offering activities like kayaking or water biking.
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Price per night fromCAD 157
Posted on May 9, 2026
Anonymous UserThe hotel boasts an elegant and tranquil environment, with a clean and tidy atmosphere throughout. Its location is exceptionally good, offering convenient access to surrounding malls, restaurants, and transportation, making all daily necessities easily accessible. The staff are warm and attentive, and the check-in process was efficient and thoughtful, with prompt responses to requests. The guest rooms are well-appointed and comfortable, providing a truly pleasant stay. It offers incredible value for money, making it my top choice for travel accommodations. I'll definitely be back!
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Price per night fromCAD 95
Posted on Sep 10, 2026|Lake View KIng Room
Anonymous UserWent to Qiandao Lake with a friend. The pre-sale price on Trip.com was actually better than on the app.
The hotel environment is excellent, no complaints there. Although the hotel is a bit older, the decor still looks great and isn't outdated at all, even by today's standards. The view from the selected lake-view room was also nice. The only downside is that the island across is quite close, so perhaps the depth of field isn't ideal. However, the service facilities in all other aspects were perfect. For this price, I really can't find anything to complain about. I'm not sure why there are negative reviews 😂. This trip was hosted by Anna Dai, and the overall service was superb.
Breakfast was just average; felt like there weren't many options. As a membership member, I received a complimentary preserved vegetable pastry, which was a nice touch. Overall, a very good experience.
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Price per night fromCAD 95
Posted on Aug 16, 2026|Margaret Room
Guest User
This hotel has a chic, boutique vibe, with a generally dim aesthetic. The location is quite good, directly across from a park. However, the room was very small with an impractical layout. There were an excessive number of mirrors, likely an attempt to make the space feel larger. While the staff had a service-oriented mindset, their execution didn't quite meet expectations. The dining offered a fusion style, serving breakfast, lunch, and functioning as a bar in the evening. Overall, the value for money isn't great, and I wouldn't highly recommend it.
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Price per night fromCAD 74
Posted on Sep 26, 2026|Deluxe King Room
ZhaocaimaoSjcWe stayed here during the Mid-Autumn Festival, and it was indeed quite crowded.
However, I highly recommend this hotel for families with children under 7, it's very suitable. The swimming pool also has a dedicated splash area for toddlers, and the kids' play area is perfect for preschoolers, with all the heights just right. The parent-child DIY activities are also geared towards very young children. Moms can participate in sports while their kids are being looked after. Today, I tried aerial yoga, and Coach Maggie was very patient and taught really well. It was a fantastic experience. I strongly recommend it to anyone with good core strength – it's a lot of fun.
The tea garden is not within the hotel grounds, so we didn't get to cycle 🚲. If you want to visit, you have to walk about 1 km. Finally, I have to complain about the buffet restaurant. The food selection was really sparse. There were already very few dishes, and if you went late, you had to wait for them to cook each one individually, which was a bit frustrating. The noodles at the dinner buffet were mushy. But it was still better than the buffet restaurant in Anji, haha.
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Price per night fromCAD 215
Posted on Aug 29, 2026|Jingjie Water-View Suite
Guest UserThe overall experience exceeded my expectations! The hotel was very clean, the room was neat and tidy, and the details were handled beautifully, making for a very comfortable stay. The accompanying special activities were a delightful surprise, rich in content, interesting, and very engaging. The most memorable was the sound healing experience; the soothing sounds slowly unfolded, and I unknowingly relaxed and drifted off to sleep, letting go of all my fatigue. It was a healing and relaxing short getaway, perfect for those looking to unwind and destress. Definitely worth another visit!
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Price per night fromCAD 583
Posted on Jan 6, 2026
Ludeweixiwangjian
The room features a multi-functional Jacuzzi, which was incredibly comfortable. The balcony is very spacious, offering a panoramic view of the fountains ⛲️ and the entire lawn, giving it the feel of a large flat villa. Plus, it's pet-friendly, though a cleaning fee applies! The breakfast setting was elegant and pleasant, surrounded by tea hills, and the breakfast itself was rich and nutritious! The exquisite afternoon tea Set B was very delicious.
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Price per night fromCAD 152