Find highly-rated hotels with real reviews and ratings to find the perfect stay!
Posted on May 25, 2026|Superior Queen Room
Tianzhenqiuqiu610For my trip to Hangzhou in April, I specifically chose the Rose Garden Resort Hotel. As soon as I entered, I was greeted by the scent of roses and a vibrant display of flowers throughout the courtyard garden. There were even peacocks roaming freely, interacting with guests and fanning their tails! The guest rooms weren't huge, but the overall decor was clean and pleasant. They provided a coffee capsule machine, eco-friendly bottled water, and complimentary bracelets, pastries, and fruit. The breakfast on the second day didn't have a wide variety, but the taste was quite good, and I especially loved the onsen egg – it was delicious! Overall, it was a very enjoyable trip. ❤️
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Price per night fromNZD 182
Posted on Apr 6, 2026|Single Room
YN HoExcellent value for money! I chose a single room, and the space and functionality were perfectly adequate. The restrooms are separate for men and women and are very clean! The common areas are spacious, and there's even a snooker table. Plus, there's an outdoor balcony area – it's great to sit outside with a few friends and chat when the weather is nice. The location is also fantastic; you can walk to the subway and West Lake, and in the evening, you can feast at the Wulin Night Market! If I come alone again, I'll definitely choose this place.
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Price per night fromNZD 22
Posted on Aug 8, 2026|Deluxe Forest View King Room
MCCaoTwo nights, three days – I'd always heard that when it comes to hotels in Qiandao Lake, there's the InterContinental and then there's everything else. This trip really drove that point home.
The drive from Wuxi to Qiandao Lake takes four hours. Since the InterContinental occupies its own island, having a car makes getting around much easier.
The scenery along the Hangzhou Ring Expressway leading to Qiandao Lake is absolutely stunning, especially once you enter Qiandao Lake itself, with its myriad of winding islands and towering mountains. As soon as you exit the highway, you're practically in the mountains. The InterContinental's flags lining the mountain road gave a real 'welcome home' feeling.
Driving with the windows down along the lake, you're enveloped in fresh, oxygen-rich air.
Before even entering the hotel, I spotted the lighthouse and the Arc de Triomphe. The hotel lobby entrance is a beautiful photo op, a perfect blend of lake and sky.
I stayed in a lake view room, and the view was absolutely breathtaking, overlooking Qiandao Lake. Add a Qiandao Lake beer, and my mood was instantly uplifted. The floor-to-ceiling windows had a sofa for enjoying the view. The room was spacious and very well-maintained. They even provided a crib for my child, which was reassuring. The toiletries were excellent, and the bathtub was perfect for a relaxing soak.
I'd read many reviews about the dinner, and after trying it myself, I thought it was quite good. While the variety might not be extensive, it was definitely sufficient, and the taste was decent.
For breakfast, I'd seen reviews mentioning long queues, but it's really just for registering your room number. Seating was quick, and the food was good. I recommend sitting by the window in the priority seating area, where you can see the infinity pool seamlessly blend with the Qiandao Lake scenery.
Swan Lake offers animal feeding, but this area could definitely be improved. There were too few animals, and I suggest increasing the interactivity.
The kids' club has different zones, but I think it could be even better. The space is quite large, and with better planning and layout, a more integrated approach could offer more movement options for kids, and improved climbing and ground-level activities.
I highly recommend both the infinity pool and the indoor pool. My kids didn't want to leave! The pools have shallow and deep areas, catering to children of all ages. You can also rent or buy swimming gear at the hotel, which is very convenient. The scenery is stunning, and the water quality is excellent.
Being a large hotel, it's perfect for an evening stroll, whether to the viewing platform, the lighthouse, or just along the lake – it's very relaxing.
Renting an electric tour car for 120/hour is a great way to explore the mountains comfortably in the summer.
The hotel offers many activities, such as children's themed events and morning guided hikes. It would be even better if they added more water activities or equipment.
It's wonderful to slow down and relax on this tranquil island amidst a busy life.
Finally, a special thank you to 'Butler Landy'. Landy's service was impeccable – attentive, thoughtful, and reliably efficient. She responded quickly and resolved any issues. I felt her genuine sincerity throughout, and the service experience was top-notch. If you stay here, you must find her!
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Price per night fromNZD 215
Posted on Apr 17, 2026
Guest User
The front desk service was excellent. The hotel's location is superb, just 50 meters from the subway station, making it very convenient to get around. The room was very comfortable and well-equipped. The front desk even helped upgrade my room, which made my stay very pleasant. Thumbs up!
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Price per night fromNZD 111
Posted on Apr 7, 2026|Executive Queen Room
Nik ParksWe had an amazing stay here. The apartment is light, spacious and airy. The bed is huge and really comfortable and the shower and bathroom are also lovely. Having a kitchen with utensils, hob and microwave meant we could cook in the evenings which is a huge plus.
Breakfast was included in our stay and it was varied and tasty with some western options, fresh noodles and omelettes, fresh fruits and salads, bread, cheese, pastries and amazing coffee and fresh juices.
We used the pool several times (remember your swim caps!) and it was large and really nice for a swim.
The location is great. It's close to the West Lake area. We walked there and back which was about 45mins each way, but it's also very easy to jump in a Didi to venture further around to see the Tiger Springs or Nine Creeks and Misty Forest areas which are really beautiful.
The staff were very helpful. We arrived a little early and they checked us in straight away and very promptly answered all my questions. We asked for a late check-out and we were generously accommodated which was an added bonus.
Oh - and the lobby and hotel smell amazing too!
We will 100% stay here again when we return to Hanghzhou and would highly recommend it to other travellers if you'd like some luxury alongside home comforts.
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Price per night fromNZD 157
Posted on Aug 5, 2026|2-bed Room With Mountain View
Guest UserWe were very satisfied with our stay at the Hilton Qiandao Lake Resort for our family vacation with the kids. The hotel has a beautiful environment, and the water park was a huge hit with the children. The breakfast selection was also rich and varied.
I must give a special shout-out to our butler, Luby! She proactively contacted us even before our check-in, providing details about the hotel's activities and patiently answering all our questions about the water park, pool, and restaurants. She was quick to respond to any issues we had during our stay and was incredibly thoughtful, catering perfectly to the needs of a family traveling with children. Her service was genuine, not perfunctory, and very friendly.
With beautiful scenery and attentive service, it was a fantastic family trip. Highly recommended!
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Price per night fromNZD 206
Posted on Jun 14, 2026
Guest UserMy stay was absolutely fantastic! The staff were incredibly dedicated and their service was meticulous and thoughtful throughout. The room was clean and tidy, well-equipped, and the bedding was so comfortable I slept soundly. The environment was quiet and pleasant, and the location was very convenient. Overall, the value for money is outstanding. I'll definitely choose this place again for my next stay!
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Price per night fromNZD 95
Posted on Jul 12, 2026|Deluxe Twin Room
G_shuishuiI came here for a vacation with my parents and children. Before arriving, I saw some negative reviews and was a bit nervous, but after getting here, I realized it was absolutely worth the price.
Facilities: All the necessary amenities and services are available. There are many things for children to play with, such as rock climbing, archery, basketball, and swimming. We barely had time to try them all. They also host various activities, and I saw the kids participating happily.
Environment: The Club Med environment is truly impeccable. As it's a newly opened hotel, everything is very new. Air purifiers are provided, and the toiletries are the same reliable brand as always.
Service: There's really nothing to fault about the service. From the beginning, when I accidentally booked the wrong room and contacted the hotel through Ctrip, they responded promptly. On the way to the hotel, staff members greeted us with smiles. Before check-in, the hotel's concierge added me on WeChat. A special mention goes to Cling; we could basically communicate any issues via WeChat at any time. We happened to arrive during a typhoon passing through Hangzhou. Before our stay, they politely inquired about our check-in plans and informed us that we could cancel without penalty. Check-in itself was quick and smooth. Cling arranged the entire itinerary very well and even informed us about party start times.
It's worth mentioning that breakfast was indeed excellent, and we also had the buffet dinner, which was priced as expected. Breakfast had everything you could want, and dinner also offered a good variety. The surrounding area is also very convenient; you can go tea picking, there's a town within walking distance, and it's easy to order takeout for milk tea, coffee, or go out to eat.
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Price per night fromNZD 272
Posted on Jul 5, 2026
MellyOoAn unforgettable luxury wellness retreat.
I discovered Xixi Xin Hotel while searching for a peaceful escape, and it exceeded every expectation. The architecture is breathtaking, blending traditional Chinese culture with modern luxury in a way that feels elegant, authentic and incredibly calming. The attention to detail throughout the property is exceptional.
The suites are beautifully designed with natural, eco-friendly materials that create an instantly grounding atmosphere. Upon entering, you’re welcomed by a Marshall speaker with a curated selection of nature sounds—waves, birds, rustling leaves and crackling fire—setting the tone for complete relaxation. The bathroom is equally impressive, with beautiful curtains opening to a soaking spa prepared daily with fresh rose petals and natural bath salts. Thoughtful touches such as soft linen loungewear and complimentary disposable swimwear made the experience feel effortlessly luxurious.
Service is truly five-star. Each suite is assigned a personal butler who is attentive, responsive and genuinely committed to making your stay effortless. Nothing ever felt like too much trouble, and the hospitality was warm, personal and sincere.
I was initially hesitant about the vegetarian restaurant, but it was one of the highlights of my stay. The dishes were nutritious, beautifully presented and worthy of fine dining, while still being surprisingly filling. For those who prefer meat, there are also excellent restaurants nearby.
The wellness program is outstanding, with daily yoga, Tai Chi, sound baths, traditional Chinese medicine consultations and other healing experiences. Classes run for around an hour and are led by knowledgeable instructors who genuinely care about your wellbeing, creating a deeply relaxing and restorative experience.
With only around 8–10 suites, the hotel remains wonderfully quiet and intimate, allowing guests to completely disconnect from the outside world. After just three nights, I left feeling genuinely relaxed, grounded and restored.
A rare hidden gem that combines exceptional architecture, thoughtful design, impeccable service and meaningful wellness experiences. If you’re looking for a peaceful five-star retreat focused on luxury, wellness and tranquillity, I couldn’t recommend Xixi Xin Hotel more highly. ⭐⭐⭐⭐⭐
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Price per night fromNZD 681
Posted on Aug 6, 2026|1 King Bed, Club Access
Guest UserMinor drawbacks: The hotel is indeed a bit old; the floors creak a bit, but otherwise it's okay. The upstairs hallways and public areas were a bit stuffy. The room overall was a bit small, but it's understandable given its prime location by West Lake, where every inch is precious. The food at the Guest House restaurant was just average, with limited options.
Pros: The service was excellent, and the location is superb. The view from the Guest House on the top floor is unbeatable. The front desk staff quickly helped resolve an issue. Overall, I was quite satisfied and would consider staying here again.
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Price per night fromNZD 431