Courtyard Hangzhou Qianjiang

The front desk staff were incredibly thoughtful and efficient with the check-in process. They patiently and thoroughly answered all my questions, maintaining a gentle and polite demeanor throughout. My stay was perfect, and the hotel's location is super convenient with a subway station right outside. I'll definitely choose this place again for my next visit!

The hotel front desk staff were very nice; they upgraded our room for free and waived the breakfast fee for my child. The subway entrance is right downstairs, making transportation very convenient. The greeters downstairs were also very welcoming! It's a great hotel by the river, and I'll definitely book it again next time!

The front desk staff were very warm, professional, and incredibly patient. The location is excellent, with convenient transportation and plenty of amenities nearby, especially lots of food options.

The hotel's location is excellent, making it very convenient to get around. The design is great, and even though it's been open for many years, the cleanliness and maintenance are still very well-kept. The front desk service was good, very enthusiastic, and the staff seemed well-trained. I'd definitely come back again if I have the chance.

1. I booked a deluxe twin room, and thanks to my Trip.com membership, I received a complimentary upgrade to a premium twin room upon check-in. The room offered city views, and I could even catch a glimpse of the 'Hangzhou Gate' diagonally. The twin beds were both 1.4 meters wide, making the room very spacious, and the bathroom, including the shower, was also generously sized. 2. The hotel's breakfast was absolutely delicious with a wide variety of options. My personal favorite was the Wenzhou glutinous rice – I had it every day for four days, haha! 3. The hotel's location is fantastic. The B1 exit of Chengxing Road Station (Line 4) is right outside to the right, making it super convenient to get to all the attractions. The furthest we went by subway was Lu Xun's Former Residence in Shaoxing. Taking a taxi to Xiasha Outlets or Xiaoshan Airport both took only about half an hour, which was very convenient. We also frequently visited MixC, which was easily accessible.

I brought my wife and child to Hangzhou and chose to stay at this Courtyard by Marriott. The front desk staff was excellent, very professional and service-oriented. Seeing that we had a child, he offered a lollipop and recommended places like the Children's Palace, as well as giving us tips on local attractions and good restaurants. So thoughtful!

Traveling to Hangzhou with my kids, I chose the Courtyard by Marriott, and I was pleasantly surprised by the exceptional front desk service. They were professional and incredibly patient. When they heard I was traveling with children, they proactively offered recommendations for nearby attractions and kid-friendly spots. The staff at the service center were also incredibly warm and helpful, assisting with ordering takeout and even bringing it directly to my room. The hotel also has a beef hotpot that's quite delicious.

Overall, a great experience! The location is super convenient, and the ambiance is really elegant. Being on a higher floor, you get a beautiful view of West Lake, which our client absolutely loved. The breakfast was also excellent. Highly recommend!

The hotel was very clean and the room had a fantastic view! Breakfast had a great variety, and the Wenzhou glutinous rice was especially delicious!