The Serene House
Select date
-
Select date
1 night
The Serene House

Stay at The Serene House, a 5-star property in Hangzhou. With an impressive 9.5/10 rating based on 1548 reviews, this hotel offers the perfect mix of comfort and affordability, with prices starting from S$ 134.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Maojiabu Scenic Area: 0.76km from the hotel

Guo's Villa: 0.96km from the hotel

Hangzhou Botanical Garden: 1.07km from the hotel

Amenity Highlights

Pets policy: Pets are not allowed.

Breakfast style: Western,Chinese,Local cuisine,Western,Chinese

Food & Drink: Café, Restaurant, Lobby Bar

The Serene House

No. 19 of Premium Hotels in West Lake
Show on map
We Price Match
Highlights
Garden landscape
Picture-perfect
Singing bowl workshop
Tea tasting
Excellent service
+4 more
Amenities
All amenities
The room was very spacious and comfortable. It's also conveniently close to all the attractions.
Surroundings
Metro: Huanglong Sports Center
(3.0km)
Metro: Huanglong Cave
(3.3km)
Airport: Hangzhou Xiaoshan International Airport
(33.7km)
Train: Hangzhou Railway Station
(8.8km)
Train: Hangzhoudong Railway Station
(13.4km)
Landmarks: Maojiabu Scenic Area
(750m)
View on map
7

Executive Suite (Marshall Speaker + Dyson Hair Dryer)

1 King bed
70m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4

Guipu Tatami Twin Room (Tranquil Space + Tea Meditation + Natural Healing)

2 Single bed
30-40m² | Floor: 3
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
5

Suxin Detached Guest Room (Private Three-Story Low-Density Courtyard in Song Style + Dyson Hair Dryer)

Bedroom 1:1 King bed ● Bedroom 2:1 King bed ● Bedroom 3:1 King bed
141m² | Floor: 1-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
4

Multi-level Family Room

2 King bed
94m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
4

Deluxe 2-bed Room

2 Single bed
47m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4

Tatami Room

2 Single bed
33-45m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
4

2-bed Room With Courtyard View

2 Single bed
55m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4

Superior 2-Bed Room

2 Single bed
33-45m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
6

Deluxe Queen Room

1 King bed
47m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
5

Queen Room with Courtyard View

1 King bed
55m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
6

Two-Bedroom Suite (JBL Speaker + Dyson Hair Dryer + Capsule Coffee Machine)

2 Queen bed
85m² | Floor: 1-2
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
6

Children Family Suite (Tea Garden Family Moments + Longjing Tea Tasting)

1 Single bed and 1 King bed
70-75m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
7

Family Suite (Tea Field Family Bond + Longjing Tea Tasting)

1 Single bed and 1 King bed
68-80m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
7

Suite With Courtyard View

1 King bed
71m² | Floor: 1
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
4

Superior Queen Room

1 King bed
38m² | Floor: 2-3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Room Details
Check Availability
6

Family-Friendly 2-Bed Room

1 King bed and 1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Butler Service
Room Details
Check Availability
Hide Room Types

93 guests in a row gave their stay a positive rating.This property hasn't received any negative reviews in the past 1 month.
Average for similar properties in Hangzhou
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 10, 2026
Fantastic area within the West of West lake which is siting in the middle of the green nature reserve. Extremely close to botanical garden and a short bus ride to the fenglin temple. Customer service is excellent with a really good selection of breakfast. It’s a very boutique hotel with very good facilities. Would recommend coming here again.
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 9, 2026
The location is excellent, and the facilities are new. It's a quiet oasis despite being in a bustling area. It was converted from a retirement community, so the hardware is pretty good. The breakfast could be more varied, but the fact that it's served until 11 am is a nice bonus. Hangzhou Botanical Garden is right outside the door.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 8, 2026
The hotel's location is excellent, very close to West Lake, making it convenient for sightseeing. The scenery and air are both delightful! The butler thoughtfully arranged for our two rooms to be on separate floors in the same small building, which was a very considerate touch. Thumbs up! 👍🏻
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 4, 2026
Hangzhou Dajia's Home · Yinhu Yunshe is close to West Lake Scenic Area and Lingyin Temple. The environment is absolutely stunning, with a strong江南 (Jiangnan) courtyard vibe. The rooms are elegant and cozy, and the butler service is incredibly warm and attentive. I'll definitely stay here again next time I'm in Hangzhou for a vacation.
Original TextTranslation provided by Google
A‍n‍o‍n‍y‍m‍o‍u‍s‍ ‍U‍s‍e‍r
May 4, 2026
🌺 Facilities: JBL bedside speaker, Dyson hairdryer, capsule coffee machine – very modern, comfort level is top-notch! 🍄 Environment: Located right in the West Lake scenic area, surrounded by a natural oxygen bar every day, with Longjing tea plantations right behind. 🪷 Service: Butler service is responsive and timely. 🎋 Hygiene: Cleaning is prompt, and the environment is spotless. 🍁 Highly recommend for families with kids or those traveling with parents. Stay for a few days, explore the surroundings, and have an in-depth experience.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
May 3, 2026
Booked the family room and it was really spacious, plus it had a large balcony. The bathroom was huge and very comfortable. Both the facilities and amenities were great, and the mattress was just right – not too soft, not too hard. Had a wonderful stay. The hotel is located in Longjing, so the air is incredibly fresh.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 26, 2026
This hotel is located within the West Lake scenic area, offering an excellent environment. Right behind it are tea plantations, making it feel like you're staying in a natural oxygen bar! It's a peaceful retreat amidst the hustle and bustle. The room is spacious, comfortable, and clean. The self-service laundry facilities are very convenient, and the butler service is meticulous and thoughtful. It's also very easy to walk to the bus stop and take a leisurely ride to Lingyin Temple.
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 25, 2026
This hotel is a hidden gem – quiet yet centrally located. The facilities are excellent, and the shower pressure is fantastic. The rooms are spacious, and the service is prompt. Plus, it's really close to West Lake and Lingyin Temple!
Original TextTranslation provided by Google
G‍u‍e‍s‍t‍ ‍U‍s‍e‍r
April 26, 2026
Environment: The hotel is right by West Lake, and the surroundings are absolutely beautiful. Across from the hotel is the Hangzhou Nursery, which I personally feel has even better greenery than the West Lake Scenic Area, and it's less crowded. Facilities: The facilities are very comprehensive. Not only is the decor new and all the appliances are available, but they even offer two types of hangers – wooden and silk – showing great attention to detail. Service: All the butlers were excellent, young, pretty, and very attentive. My friends and I stayed for a week, and they were always available, responding quickly to messages. Just a small suggestion: The cleaning staff (aunties and uncles) were a bit loud talking downstairs in the mornings, which slightly affected the experience. Perhaps this could be feedback to the housekeeping department. Finally, I wish your company continued success and all your employees a smooth life without encountering difficult guests. At this price point, this environment is truly worth it!
Original TextTranslation provided by Google

Services & Amenities

四时记
Style: A la carte
Cuisine: Chinese, Local
Open for: Breakfast, Lunch, Dinner
Special dietary options: Vegetarian
Ambience: Modern
Dining options: Reservations available
Business hours: [Mon - Sun] 07:30-20:30

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, extra beds cannot be added. Cot policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
CuisineWestern, Chinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-09:30 Open
HeightFee
Children under 1.2m in height
Free
Children between 1.2–1.4m in height
CNY 44.00 (approx. S$ 8.22) per person
Children over 1.4m in height
CNY 88.00 (approx. S$ 16.43) per person
Adult
Buffet:CNY 88.00 (approx. S$ 16.43) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the number of rooms you book. The charge is CNY 500.00 (approx. S$ 93.36) per room.
Deposit Payment MethodsThis property accepts cash, credit cards, debit cards and third party payment services
Deposit RefundThe deposit will be returned to the original account of payment on the day of check-out.

Pets
Pets are not allowed

Service animals
Service animals are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

  • Cash

You might be wondering

What are the check-in and check-out times at The Serene House?

Check-in at The Serene House is from 14:00 and check-out is until 12:00.

Does The Serene House have a pool?

No, The Serene House doesn't have a pool.

How much does it cost to stay at The Serene House?

Prices at The Serene House vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

Does The Serene House provide breakfast?

Yes, The Serene House provides breakfast for guests. Breakfast option includes Western, Chinese.

What’s the cancellation policy at The Serene House?

The cancellation policy at The Serene House depends on your room type and booking terms.

What attractions are close to The Serene House?

The closest attraction to to The Serene House is Maojiabu Scenic Area, located just 760m from your search (straight-line distance) from the hotel.

What is the nearest airport to The Serene House?

The nearest airport is Hangzhou Xiaoshan International Airport, located about 56 mins from hotel by car (33.7km) away.

What is the nearest train station to The Serene House?

The nearest train station is Hangzhou Railway Station, located about 39 mins from hotel by car (8.8km) away.

Does The Serene House have a restaurant on site?

Yes, The Serene House has an on-site restaurant. Guests can enjoy delicious Local, Chinese cuisine.

Does The Serene House offer airport transfer services?

Yes, The Serene House offers Airport Pick-up Service, Airport Drop-Off Service for guests. We recommend calling ahead to confirm availability and pricing.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport33.7KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station8.75KM
Nearest Metro StationHuanglong Sports Center
Distance to Metro Station2.96KM
Average Price FromSGD278
Hotel Star Rating5