Grand Hyatt Hangzhou
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou

Grand Hyatt Hangzhou

No. 2 of Top Premium Hotels in West Lake
No.28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang 310006, China
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Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.Show More
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hotel overview picture
Last booked 9 mins ago on our site
4.6/5Great·Cleanliness: 4.6
Convenient for shopping90% Recommended
All 4,191 Reviews
Amenities
Indoor Swimming PoolFreeSpaExecutive LoungeFitness RoomPublic ParkingFreeBarRestaurantMeeting RoomMulti-Function Room24-Hour Front Desk
All Amenities
Surroundings
Metro: Longxiangqiao
(490m)
Metro: Fengqi Road
(1.0km)
Airport: Hangzhou Xiaoshan International Airport
(28.8km)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Lake-view King Room
5

Lake-view King Room

1 Queen bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Grand Club Lake View Twin Room
5

Grand Club Lake View Twin Room

2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Suite
4

Suite

1 King bed
60m² | Floor: 3-5
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Grand Club King Room
5

Grand Club King Room

1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Grand Club Twin Room
5

Grand Club Twin Room

2 Single bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Standard Double Room
5

Standard Double Room

1 Queen bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Garden King Room
4

Garden King Room

1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Standard Room (2 beds)
5

Standard Room (2 beds)

2 Single bed
40m² | Floor: 3-6
Bay window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Lake View Twin Room
5

Lake View Twin Room

2 Single bed
40m² | Floor: 5-6
Bay window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Garden Twin Room
5

Garden Twin Room

2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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Grand Club Lake View King Room
5

Grand Club Lake View King Room

1 Queen bed
40m² | Floor: 7-8
Bay window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
Guestroom - Courtyard-View (Double bed)
5

Guestroom - Courtyard-View (Double bed)

1 Queen bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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5

1 Queen bed
66m² | Floor: 8
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
Check Availability
Guestroom - Courtyard-View (2 beds)
5

Guestroom - Courtyard-View (2 beds)

2 Single bed
70m² | Floor: 3
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Bathtub
Refrigerator
Room Details
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Guest Reviews(4191)

4.6/5
Great
Verified Reviews
  • Cleanliness4.6
  • Amenities4.5
  • Location4.6
  • Service4.5
DeniseL01
April 14, 2024
We had a wonderful stay @ Grand Hyatt Hotel. The location is superb, and the facilities let us feel like home. Great service from the front desk staff as well. Will definitely be back again for a longer stay. Thank you so much.
Guest User
April 18, 2024
Its great location, just next to the lake. There are different malls and restaurants nearby.
Yellow叶美
March 15, 2024
It was a nice stay. Location is good, right in Coral Gables downtown. I would say that there are no kettles in the room but you can ask for it and they will send you one. The room charges won’t go against deposit, instead you have the pay and after you do the check out they will release the deposit back to you. For Chinese travelers this might seem odd.
Helen
March 17, 2024
Good location. Beautiful hotel. Fabulous food and service
Guest User
April 1, 2024
The location is excellent, food also good, shipping is convenient walking, and mtr round the corner, weekend lake market is fun
Taufik Jun
November 25, 2023
Best hotel in hangzhou after four seasons hotel hangzhou
Ping&Che
September 18, 2023
A very nice place to stay with your love ones. It’s very near from the West Lake. The staffs are very nice and friendly, service is very fast and the room are very clean (pleasant smell). It’s very near to all the branded shops. I can say perfect 10 base from our experience. We hope that we’ll be back next Holiday. Kudos! 💪👍
Paul Alexander
February 15, 2024
The location was perfect and room view was across the lake. Service was perfect, buffet selection excellent.
Ethel
December 15, 2023
Everything was great !

Property Policies

Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 12:00

Front desk hours: 24/7

Guests Accepted
Guests from every country/region are accepted

Child Policies
Children of all ages are welcome at this hotel.
Children between 0 and 12 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds can be added.
Fees for extra beds and cribs are not included in the total and must be paid at the hotel.
AgeFee
Children 2 years old and under
Adding crib: Free
Children 3–12 years old
Contact hotel
Children 13–17 years old
CNY 291.50 (approx. S$ 54.81) per person per night

Breakfast
StyleBuffet
Opening hours [Mon - Fri] 06:30-10:00 Open [Sat - Sun] 06:30-10:30 Open
AgeFee
Children 5 years old and under
Free
Children 6–11 years old
CNY 99.00 (approx. S$ 18.62) per person
Children 12–17 years old
CNY 198.00 (approx. S$ 37.23) per person
Adult
CNY 198.00 (approx. S$ 37.23) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Property Description

  • Opened: 2005
  • Renovated: 2018
  • Number of Rooms: 388
Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.

It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art.

The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge.

On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings.

Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines.

For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.

Services & Amenities

Indoor Swimming Pool
Spa
Executive Lounge
Fitness Room
Bar
Meeting Room
Restaurant
Restaurant
Cuisine: Chinese
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Frequently Asked Questions

How much does it cost to stay at Grand Hyatt Hangzhou?

Prices at Grand Hyatt Hangzhou are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Grand Hyatt Hangzhou?

The closest airport is Hangzhou Xiaoshan International Airport. It is 28.8km from the hotel and approximately a 45minutes journey by taxi.

What are the check-in and check-out times at Grand Hyatt Hangzhou?

The check-in time is after 15:00 and the check-out time is before 12:00.

Does Grand Hyatt Hangzhou provide airport transfer services?

No, the Grand Hyatt Hangzhou doesn't provide airport transfer services.

What amenities and services does Grand Hyatt Hangzhou have?

Grand Hyatt Hangzhou has the following amenities and services: Indoor Swimming Pool, Hiking, Spa.

Does Grand Hyatt Hangzhou have a swimming pool?

Yes, Grand Hyatt Hangzhou has a pool. Pool type: Indoor Swimming Pool.

Does Grand Hyatt Hangzhou have fitness amenities?

Yes, Grand Hyatt Hangzhou has fitness amenities.

Does Grand Hyatt Hangzhou provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Grand Hyatt Hangzhou have non-smoking rooms?

Yes, Grand Hyatt Hangzhou has non-smoking rooms. Please view the hotel listing for details.

Does Grand Hyatt Hangzhou provide breakfast?

Yes, Grand Hyatt Hangzhou provides breakfast.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport29.55KM
Nearest Train StationHangzhou East Railway Station
Distance to Train Station10.22KM
Nearest Metro StationLongxiangqiao
Distance to Metro Station0.61KM
Average Price FromSGD503
Hotel Star Rating5