Grand Hyatt Hangzhou

No.28 Hubin Road, Shangcheng District, Hangzhou, Zhejiang, 310006, ChinaShow on map
Opened: 2005 Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block.Show More

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grand-hyatt-hangzhou
  • Very Clean4.6
  • Great Amenities4.5
  • Excellent Location4.6
  • Great Service4.5

4.6/5Very Good

Delicious breakfast, Near shopping area
96% Recommended
  • Very Clean4.6
  • Great Amenities4.5
  • Excellent Location4.6
  • Great Service4.5

4.6/5Very Good

Delicious breakfast, Near shopping area
96% Recommended
  • 29.4km
  • 4.4km
  • 610m
10 places of interest within 1000m
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Restaurant
Bar
Meeting room
Spa
Indoor swimming pool
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Rooms
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2 Adults
2 Single bed
40m²Floor: 5-6
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2 Adults
1 Queen bed
40m²Floor: 7-8
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Suite
2 Adults
1 King bed
60m²Floor: 3-7
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2 Adults
1 Queen bed
40m²Floor: 7-8
All Amenities
room overview picture
2 Adults
1 Queen bed
40m²Floor: 3-6
All Amenities
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2 Adults
1 Queen bed
40m²Floor: 5-6
All Amenities
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2 Adults
1 Queen bed
66m²Floor: 8
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2 Adults
2 Single bed
40m²Floor: 3-6
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2 Adults
1 Queen bed
70m²Floor: 3
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room overview picture
2 Adults
2 Single bed
70m²Floor: 3
All Amenities
room overview picture
2 Adults
2 Single bed
40m²Floor: 7-8
All Amenities
room overview picture
2 Adults
2 Single bed
40m²Floor: 7-8
All Amenities

Reviews(3160 verified guest reviews)

  • profile picture

    wen.dypan

    • Standard Double Room
    • Stayed in July 2022
    • Solo travellers
    • 14 Reviews
    5/5
    Perfect

    The location is perfect. Service is amazing. Room’s clean. Staff are welcoming and helpful. My special requests are provided. Breakfast was great. Booking in this hotel again.

    Translation provided by Google
    Posted 14 July 2022
    Helpful
    profile picture

    Tara Tidbury

    • Standard Double Room
    • Stayed in June 2022
    • Couples
    • 1 Review
    5/5
    Perfect

    This is our second time at the hotel. This time we went to the hotel for my Husbands 30th birthday, the staff helped organize balloons and a “Delicious” cake made by the chef. They upgraded our room to a lake view king room. The staff were so helpful and friendly. The spa is amazing they have a sauna and Jacuzzi. The breakfast is the best I have had in a hotel! 🫶🏻

    Translation provided by Google
    Posted 15 June 2022
    Helpful
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    Anonymous User

    • Standard Double Room
    • Stayed in November 2022
    • Couples
    • 3 Reviews
    5/5
    Perfect

    A brief but wonderful stay at the grand Hyatt! Lovely food and great services.

    Translation provided by Google
    Posted 14 November 2022
      Helpful
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      Mikael Jansson

      • Lake-view Double Room
      • Stayed in January 2022
      • Couples
      • 3 Reviews
      5/5
      Perfect

      Very proffessional staff! I felt very welcomed and comfortable from check-in to check-out. I picked a room with good view and I was not dissappointed (It was a snowy and cloudy day). Breakfast was A La Carte because of the on-going pandemic situation but it offered plenty of interesting options and high quality!

      Translation provided by Google
      Posted 1 February 2022
      Helpful
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      ExploringJummie

      • Guestroom - Lake-View (Queen bed)
      • Stayed in December 2021
      • Couples
      • 11 Reviews
      5/5
      Perfect

      Lovely Hotel, nice facilities...Just opposite westlake and walking distance from in time 77 shopping mall... Breakfast was good (but nothing out of the ordinary).. good gym and spa facilities. I will definitely stay here again

      Translation provided by Google
      Posted 25 December 2021
      Helpful
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    Property Policy

    Check-in and Check-out
    Check-in from 15:00Check-out before 12:00
    Children and Extra Beds
    Children are welcome at this hotel.

    Property Description

    • Opened: 2005
    • Renovated: 2018
    • Number of Rooms: 388
    Grand Hyatt Hangzhou enjoys an iconic location on the east shore of the legendary lake, and is within walking distance of Hubin—the city’s main business, shopping and entertainment hub and the newly opened pedestrian block. It features 388 rooms and suites which designed to amplify the breathtaking lake view, the rooms feature an indulgent, comforting mix of textures in the wallcoverings and soft furnishings with subtle Chinese design elements appearing in the desk chair and wall art. The exclusive Grand Club Lounge offers complimentary breakfast, light refreshments available all-day, evening cocktails and canapés, as well as the use of the boardrooms and 24/7 assistance from the club concierge. On the 8th floor, the 240-sqm Presidential Suite with its 400-sqm outdoor terrace blessed with uninterrupted, panoramic views of West Lake makes for an exclusive and highly unique event venue for weddings, parties and corporate gatherings. Grand Hyatt Hangzhou’s seven exceptional dining venues provide a culinary experience like no other, highlighted by creative menus featuring a variety of both global and local cuisines. For guests seeking moments of relaxation, HUAN Spa & Fitness Center is a self-contained resort that reopened in 2019 within the hotel featuring an 82-foot-long heated indoor pool with a skylight ceiling, pool bar and stunning lake views. Guests can also workout on the latest cardio and strength training machines, as well as Power Plate platforms and TRX trainers, in the fitness center open 24-hours a day.

    Services & Amenities

    • Restaurant
    • Bar
    • Meeting room
    • Spa
    • Indoor swimming pool
    • Fitness room
    • Lobby bar
    • Wedding service
    Transportation Services
    • Taxi booking
    Activities
    • Swimming Pool
    • Indoor swimming poolFree
    Health & Wellness
    • Foot bath
    • Spa
    Front Desk Services
    • Porter/Bellhop
    • Luggage storageFree
    • Wake-up call
    • Express check-in and check-out
    • VIP check-in service
    • 24-hour front desk
    • Concierge service
    • Tour/Ticket Service
    • Front desk safe
    • Postal service
    • Multilingual staff
    Cleaning Services
    • Ironing service
    • Laundry service (on-site)
    • Dry cleaning
    Food & Drink
    • Restaurant
    • Bar
    • Room service
    • Lobby bar
    Public Area
    • Wi-Fi in public areasFree
    • Elevator
    • Central ventilation system
    • Public audio system
    • No smoking in public areas
    • Non-smoking floor
    • Executive floor
    • Executive lounge
    • ATM
    • Gift shop
    Business Services
    • Meeting room
    • Secretarial Services
    • Audio Visual Equipment
    • Multi-function room
    • Fax/copying service
    • Wedding service
    Accessibility
    • Accessible room
    Sports
    • Fitness room
    • Hiking
    Kid's Facilities
    • Kids' toothbrush
    • Children's bathrobe
    • Children's slippers
    Safety & security
    • CCTV in public areas
    • Fire alarm
    How much does it cost to stay at Grand Hyatt Hangzhou?
    Prices at Grand Hyatt Hangzhou are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.
    What is the closest airport to Grand Hyatt Hangzhou?
    The closest airport is Hangzhou Xiaoshan International Airport. It is 29.4km from the hotel and approximately a 49minutes journey by taxi.
    What are the check-in and check-out times at Grand Hyatt Hangzhou?
    The check-in time is from 15:00 and the check-out time is before 12:00.
    Does Grand Hyatt Hangzhou provide airport transfer services?
    No, the Grand Hyatt Hangzhou doesn't provide airport transfer services.
    What amenities and services does Grand Hyatt Hangzhou have?
    Grand Hyatt Hangzhou has the following amenities and services: Parking, Restaurant, Bar.
    Does Grand Hyatt Hangzhou have a swimming pool?
    Yes, Grand Hyatt Hangzhou the hotel has a pool. Pool type: Indoor swimming pool.
    Does Grand Hyatt Hangzhou have fitness amenities?
    Yes, Grand Hyatt Hangzhou has fitness amenities.
    Does Grand Hyatt Hangzhou provide Wi-Fi?
    Yes, the hotel provides Wi-Fi.
    Does Grand Hyatt Hangzhou have non-smoking rooms?
    Yes, Grand Hyatt Hangzhou has non-smoking rooms. Please view the hotel listing for details.
    Does Grand Hyatt Hangzhou provide breakfast?
    Yes, Grand Hyatt Hangzhou provides breakfast.
    Does Grand Hyatt Hangzhou have a restaurant?
    Yes, guests can eat at: Restaurant.
    Is parking available at Grand Hyatt Hangzhou?
    Yes, parking is available at Grand Hyatt Hangzhou.
    Does Grand Hyatt Hangzhou have children's amenities?
    Grand Hyatt Hangzhou has the following children's amenities: Kids' toothbrush, Children's bathrobe, Children's slippers.
    Where is Grand Hyatt Hangzhou?
    The hotel address is No.28 Hubin Road. The hotel is 2.23 km from the city centre.
    Is Grand Hyatt Hangzhou close to transport stations?
    The closest station is Longxiangqiao. It is 610m from the hotel. View On Map
    Is Grand Hyatt Hangzhou nearby popular attractions?
    Grand Hyatt Hangzhou is near the following attractions: San Park(Approximately 90m), Hubin Guoji Mingpin Street(Approximately 127m), West Lake Music Fountain(Approximately 136m).
    Does Grand Hyatt Hangzhou have hot springs?
    No, Grand Hyatt Hangzhou doesn't have hot springs.
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