Yulong Garden Hotel is located under the Changchong Mountain Ecological Scenic Area in Kunming, adjacent to natural oxygen bars such as Kunming Botanical Garden and Heilongtan Park. The hotel is located in the northern city area, with convenient transportation and courtyard style gardens and grasslands that are fragrant throughout the four seasons; The hotel is fully equipped with facilities such as a gym, laundry room, conference center, tea bar, etc; The hotel offers a delicious and rich buffet breakfast, and the rooms are equipped with fully intelligent language control systems, focusing on creating a comfortable and practical space, making the accommodation truly return to an intelligent and modern lifestyle, giving people a feeling of being at home. It is your best choice for business travel, leisure and travel. Welcome to stay!
"The hotel's facilities were indeed excellent—the rooms were spacious and bright, the bedding was just the right firmness, and amenities like the smart toilet were all provided. However, the service was so disappointing that I wanted to complain. The training was inadequate, and management was lacking!
The receptionist was indifferent upon check-in. The next day, I didn't have my room cleaned, and she was extremely impatient when I asked for water, saying that according to regulations, I could only have two bottles, and that she only gave me two because I hadn't had my room cleaned. For a 4-star hotel, the service was 1-star. I paid to stay in a hotel not to be treated with bad attitudes. I don't need smiling faces, at least don't be rude! Furthermore, the public hygiene was terrible; the elevator was covered in stains. And let me complain about the breakfast. It seemed to be outsourced. It wasn't good, fine, but they stared at me while I was getting the food, and they talked loudly on their phones next to me while I ate. It was unbearable. It was worse than a guesthouse. I will never stay here again.
They were also reluctant to serve me self-service coffee. I paid money, I'm not begging. They really need to train me properly. On the positive side, the complimentary yogurt was quite good."