Hotels near Golden Horse and Jade Rooster Archway, Kunming

The location was very convenient. The room was clean and tidy, and the bed was very comfortable. Most notably, the service was excellent; from the front desk to room service, everyone was very welcoming and attentive. The breakfast had a good variety and tasted good. Overall, it was great value for money and highly recommended!

The hotel was very convenient as it was close the airport. I booked it for a night as I arrived late at night, so I needed a place to rest. The hotel was very clean and the staff was very polite and courteous. The hotel pick up was smooth and comfortable. Breakfast was Chinese but fresh and delicious. I and my family enjoyed our stay.

I had an early morning flight scheduled out of Kunming International Airport. I wanted to ensure that I didn’t miss the flight and this hotel is conveniently located on level 2 of the airport with the departures located 1 level above. I was greeted politely by staff that didn’t speak English, but they used a translator app and we were able to communicate the necessary information. The room was around the corner from check-in. It was clean and the bed was comfortable. The bathroom had all the necessities. If you need a reasonably priced hotel near the airport this is a good choice.

The environment is good and the off-season price is suitable.

Nice hotel, good breakfast, location is in the middle of everything.

The room is very comfortable and the receptionist is very nice. I’m feeling very warmly there

Good hotel. Very clean. Staff behaviour very good. Excellent location. Near to station. Food available nearby.

had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for.” “I was so pleased with the service I received from this business. They went above and beyond to help me find the

Despite the convenient location, comfortable beds, and all-important quiet sleep we managed to get, the hotel's communication to arrange our pick up from the train station at night and what turned out to be a self-check-in was just dismal, clearly needing more training to ensure better organisation for future guests. The following constructive advice is to help the hotel improve and for (particularly foreign) guests to note: 1. Ask for guests' phone number and inform the driver well in advance of our arrival, instead of waiting till the very last minute to do so. We reached out to the hotel via WeChat the day before and rightfully received detailed instructions (in Chinese) to find the driver (the pick up service is actually outsourced to a separate company using 3 different vans), but once we found the van, the driver angrily insisted we call the hotel to identify us by confirming our phone number - we were not allowed to board without the hotel's confirmation, which should have been done directly with the driver well in advance of our arrival. 2. This hotel is not manned after hours, let alone 24 hours, so please make it known well beforehand that we will have to check in ourselves if arriving after hours, and provide clear instructions on how to do so instead of communicating them through the phone while guiding us using the security cameras. It is not the guests' responsibility to do your administrative work (to report ourselves to the authorities by scanning the police QR code and filling out our details) at 11 o'clock at night when we have an early morning train to catch the following day. The hotel should allow guests to enter the room as soon as possible upon arrival, not have us wait half an hour while they struggle with what was clearly their first time checking in foreign guests - worse still over the phone - insisting that this be done before we could enter our room. 3. If the hotel truly wants the patronage of foreign guests, they will have to prioritise our convenience and comfort over theirs by actually having someone check us in in-person. Remotely doing so to save costs is as absurd as expecting foreign guests to communicate our details over the phone, sending photos of ourselves, our passport details etc. via WeChat, and then finding our room card and the room by talking to someone over the phone in Chinese. At the very least, these requirements and instructions should be clearly produced and communicated beforehand so that nothing is improvised. We hope the above experience helps improve what is a decent hotel providing good value for money.

Great hotel with friendly staff and pretty clean environment