Spa Hotels in Batam

Impeccably clean. Outstanding service from Ixxora on front desk. All staff keen to please and professional. They actually seem genuinely happy to be there and to welcome you. As of June 2026, MAXONE Batam offers simply the cleanest and most well maintained rooms in the whole of Kepulauan Riau. No question. The only hotel able to compete with the obsessive cleanliness is their next door neighbour 4 star property adjacent! There are new 5 star hotels on the island where the level of maintenance does not meet the standards set by MAXONE Batam. Highly recommended for leisure travellers who DON'T require pool, gym or breakfast included in the price. What you will get is a sense of luxury and commitment to quality and service excellence. Not recommended for longer stays and business travellers due to poor WiFi stability and shortage of work space / work surfaces in the rooms, that are small and a tight squeeze by Indonesia standards.

Stayed at Panbill Residence Serviced Apartment during my family trip to Batam, and overall it was a pleasant and comfortable stay. This place is suitable for travelers who prefer a quieter and more relaxing environment instead of staying right in the busy city center. One of the highlights of our stay was definitely the staff service. The team was very friendly, polite, and always willing to help whenever needed. I would especially like to mention a staff member named Berkat, who truly went the extra mile to accommodate our requests and ensure that our stay was comfortable. His helpful attitude and dedication made a very positive impression on us and added warmth to the overall experience. The environment of the residence is peaceful and relaxing. Unlike hotels located in crowded tourist areas, this property offers a calmer atmosphere that feels more suitable for families or travelers who simply want to rest and unwind. The surroundings are quiet, and the overall ambiance is comfortable after a long day of sightseeing. The room itself was clean, comfortable, and well-maintained. Housekeeping did a good job keeping the room tidy, and the facilities provided were sufficient for a family stay. The bed was comfortable, and the apartment-style setup gave a more homely feeling compared to a standard hotel room. One thing to take note of is the location. The residence is located quite far from Batam’s main city or town area, roughly around 20 minutes away depending on traffic. This means you may need extra planning if you intend to travel frequently into town for shopping or dining. Fortunately, the property provides a scheduled shuttle bus service, which is very helpful. However, guests will need to follow the shuttle timing strictly, as it operates based on a fixed schedule. Overall, Panbill Residence Serviced Apartment offers a comfortable and relaxing stay with excellent hospitality from the staff. While the location may not be the most convenient for those wanting quick access to the city, it is still a good choice for families or travelers looking for a peaceful accommodation experience in Batam.

It was an amazing trip to stay at Harmoni One at Batam. Arrived early in the morning. Big shout to hotel staff Taufik who arranged early check-in for me (as I looked exhausted). The breakfast dining place at high ceiling was another highlight. Though variety is not much but truly enjoyed the ambience and service in a relaxed manner Night view at main door was great 👍🏻 And receptionists were attentive and helpful. Booked this hotel with SGD 35 per night was really good value with morning breakfast served. Just a note that the hotel is undergoing renovation and upgrade so a bit noisy. The room is old but spacious. Overall, fantastic stay I would say! Lastly, the hotel only 5 mins grab ride to Batam Center Ferry Terminal.

Very good resort if you're looking to disconnect and unwind from your daily hustle. Staffs were very friendly and courteous. The Montigo massage was one of the best we've had. Plenty of activities to do in the villa which was great. We had the in villa BBQ but it wasn't the best experience. The whole villa smelled like charcoal and charred meat for the next 2 days. Overall a fantastic experience and we'll definitely be back

I had a wonderful stay at the hotel with my husband and son, where I celebrated my birthday. The room was clean and comfortable, and all staff were courteous and attentive. Special thanks to the General Manager, Mr. Bart, for being kind and approachable. It is no wonder the team is excellent under your leadership. Thank you as well for the complimentary drinks. I also commend Pritty for her excellent service at the restaurant. The food was very good, especially the carbonara. I truly appreciate the thoughtful birthday greeting from Zamzam, Noven, Aura, and the rest of the team. Thank you to the front desk and all staff for the warm hospitality.

The staff were the highlight of the stay — consistently polite, humble, and attentive, providing excellent service throughout. Unfortunately, the villa itself was quite run down and appeared to lack proper upkeep and maintenance, which was disappointing given my expectations. There is insufficient power plug for phone / tablet charging. The breakfast spread was decent, with a reasonable variety of options to start the day. Overall, while the service was excellent, the condition of the villa fell short of expectations. Would I return? No.

This is a pleasant hotel located near Harbour Bay, although it is not within comfortable walking distance. The food and service were both very good. A special mention goes to the chef preparing the fried noodles—they were outstanding, and I would happily return just to enjoy that dish again. The guest room was comfortable, but the furniture showed noticeable signs of wear and would benefit from refurbishment or replacement. The swimming pool access felt a little unusual, as the entrance is located next to the restaurant, while the changing rooms are quite a distance away, making it less convenient for guests. The gym is spacious, which is a great feature. However, many of the machines were out of order, so maintaining or replacing the equipment would significantly improve the fitness facilities.

Room was relatively clean except ants on the table. However the toilet was a little dirty. The sink kept getting clogged. Ac was great and cold. The lift is very slow.

It was a nice gateway. The turi beach resort is a good place for to go out for weekend. Alcohol, music, beaches, breezes perfectly synced.

I had a wonderful experience at Holiday Inn Resort Batam from check-in until check-out. Everything exceeded my expectations. The staff were exceptionally friendly, professional, and attentive throughout my stay. The hotel was spotless, well-maintained, and provided a very comfortable and relaxing atmosphere. We stayed in the Two-Bedroom Suite, which was incredibly spacious and perfect for families or groups. The generous living space made our stay even more comfortable. The only small suggestion for improvement would be to consider adding a sink and a microwave to the unit, which would make it even more convenient for longer stays. 😅 The facilities are truly superb. The swimming pools are large and perfect for both adults and children. The gym is well-equipped, and the spa offers a great place to unwind and recharge. Families will especially appreciate the kids’ game area and leisure room, which provide plenty of entertainment options. Overall, the combination of excellent service, cleanliness, spacious accommodation, and outstanding facilities made my stay memorable. I highly recommend Holiday Inn Resort Batam to families, couples, and anyone looking for a relaxing getaway. I will definitely return in the future.