Batam City Hotel

I spent 2 nights at this hotel and the location couldn’t be better. Right in the heart of everything, so major points there. But the bathroom… that’s where things fell apart. The showerhead holder was broken, which made every shower an awkward juggling act. And the “frosted” glass? It doesn’t actually blur anything out. If you’re showering, anyone on the bed has a front-row seat. Seriously, why even install a glass panel if it offers zero privacy? The towels didn’t help either — yellowed and oddly dark, they didn’t exactly scream “fresh and clean.” Aside from those misses, the room itself was decent enough, and the staff were a genuine highlight. Kind, helpful, always with a smile. Great location, lovely people… just maybe pack your own towel and shower with the lights off.

- Bad design for Soap placement area too small . - Small Basin to place any toiletries - Single bed are very small and tight. - floor mats are so old and dirty should be replaced. - Rooms look so old and the amenities in the room are In poor condition and many of them have many bad user experience when using it.

Initially skeptical due to some bad reviews on cleanliness, but I’m so glad I booked! The hotel’s location is perfect close to malls, great food and even alot of massage parlor nearby. The room was comfortable, and everything worked out better than expected. I’ll definitely stay here again on my next trip!

Decent hotel at a very strategic location. Many surrounding facilities like coffee shops, cafes, restaurants, convenient stores, bakeries, massage parlours, KTVs, and etc. Nearby a large food court called A2 Food Court and shopping malls like Grand Batam Mall and Batam City Square Mall. Rooms are clean and well maintained. Standard room amenities. Lobby looks newly renovated. I believe some further renovation on going for breakfast restaurant and other parts of the hotel. Staffs are helpful like security guy helping with our luggage and receptionist keep us inform as soon as room available for early check-in. Overall, value for money accomodation.

Very convenient with many massage parlors, restaurants and 2 shopping malls within walking distance.

Extremely good location near many eateries, massage and mall. Highly recommended.

Location is very convenient. Room is not bad. Amenity is also fine. Overall is not bad.