Spa Hotels in Haikou

This was my second stay at Z奢 in Haikou, and the hotel staff were as welcoming as ever. From helping with table reservations, luggage assistance, arranging for forgotten items to be sent back, to complimentary souvenirs, and the children's center's attention to kids – you can really feel the vacation and family-friendly hotel atmosphere. Oh, and the roujiamo at breakfast was delicious! A big thank you to Lina, Wang Nan, and Hailey for their excellent care.

This hotel experience was fantastic! The room was spacious and bright, with brand-new, smart facilities. The bedding was incredibly comfortable; I slept like a baby. The staff were warm and attentive, and the breakfast was rich and delicious. The pool was the cherry on top, and there's also a large dog-walking garden that's absolutely stunning at sunset.

This summer, I took my family and kids on a trip along the eastern coast of Hainan, starting from Beijing. Our first stop was Haikou. After comparing several hotels, we chose Pullman. We initially planned to visit Qilou Old Street, but due to the rain, we drove directly from the airport to the hotel with our rental car. The front desk staff were warm, polite, and answered all our questions. Although the hotel's exterior and room facilities aren't brand new, the river view from the window was beautiful, and the courtyard was lush green. Eating breakfast while surrounded by the tropical greenery was very pleasant. The buffet breakfast offered a wide variety of dishes and drinks, all to our liking. While not perfect, I would still consider staying at the Pullman again on my next visit to Haikou.

My partner and I stayed at this hotel for a romantic getaway, and I have to give a special shout-out to Helen at the front desk. We were a bit tired from our journey, but Helen was incredibly gentle and patient throughout the entire check-in process, which was handled quickly and efficiently without any unnecessary delays. We weren't very familiar with the local attractions, so we casually asked for some recommendations for food and sightseeing spots. She didn't just brush us off; instead, she thoughtfully suggested some local favorites that actual residents frequent, helping us avoid overcrowded tourist traps. Later, when we went back to the front desk to ask about luggage storage, she continued to respond with a smile, never showing any impatience. Our romantic trip for two got off to a wonderful start right from the moment we checked in. The thoughtful service significantly enhanced the happiness of our journey. We'll definitely choose this place again next time we visit.

Traveling to Hainan with my kids during the summer vacation, the hotel's shuttle picked us up promptly from the airport in the early morning. The front desk staff was very polite and even provided children's toothbrushes for my two kids. There's a supermarket next to the hotel, and dining options are also convenient. It was a wonderful stay. I'll definitely book this hotel again for my return flight connecting through Haikou. Very satisfied!

My business stay at the Regal Haikou Coconut Grove International Hotel was absolutely fantastic! The hotel's location is superb, right next to MixC shopping mall and within walking distance to Evergreen Park, making getting around and shopping incredibly convenient. The fully smart-equipped room was spotless and tidy, with soft and comfortable bedding. The dim sum on the third floor was authentically delicious. A special shout-out to Supervisor Li at the front desk – she handled my check-in efficiently and quickly, patiently answered my questions about my itinerary and parking, providing detailed and thoughtful service. She was gentle and polite throughout, and overall, the value for money is outstanding. I'll definitely choose this hotel again next time I'm in Haikou!

The facilities are decent, but I'm deducting points for two things. First, as shown in picture 1, a staff member told me I needed a swimming cap after I got into the pool, which I completely understand. I immediately left the main pool and played with my child in the kiddie pool. However, half an hour later, a group of people arrived, and two men among them were happily playing in the pool without swimming caps. The staff member was right there but didn't say anything. What's the deal? Double standards? Second, after checking out and about to get into my booked Didi, the front desk stopped me, saying my room payment had been mysteriously refunded and I needed to pay again. Although their attitude was good, why did it take three days, and they only noticed it when I was checking out? Luckily, my Didi driver was very nice and patiently waited a few minutes.

Our anniversary stay at the Ritz-Carlton Haikou was fantastic! Having our butler, Winni, made the experience even more comfortable. She was incredibly attentive and thoughtful throughout our entire stay. The room decorations were so meticulously done and exceeded my expectations; my girlfriend absolutely loved them! The complimentary small gifts and custom room key cards were also very exquisite. Breakfast was English style, and they helped us with drink arrangements. The drinks at the bar were just okay, but the 'all-you-can-eat' at Tin Lung Heen was absolutely delicious 😋. We'll definitely choose the Ritz again next time we're in Haikou.

Our family stayed at the hotel, and our butler, Fiona, provided exceptionally attentive and thoughtful service. She proactively contacted us even before check-in to meticulously arrange everything, including helping us upgrade our room type and offering complimentary breakfast. During our stay, she continuously followed up, always checking on our comfort, and was very quick to respond to any requests. The hotel boasts an excellent sea view with a wide vista and outstanding scenery. The children's swimming pool has plenty of shade, so it's mostly protected from the sun during the day, which deserves high praise. The adult swimming pool is huge, the water is crystal clear, and it's not crowded, making for a fantastic swimming experience. The hotel also organized children's activities in both the morning and afternoon, which the kids absolutely loved. With the thoughtful butler service and beautiful sea views, we were very satisfied with our stay this trip.

Huge thanks to the lady in the first picture who upgraded us for free to a 180-degree sea view room! My child was absolutely thrilled. It was even on the executive floor, and the room had a dehumidifier and a capsule coffee machine, and it was so quiet. The room was clean, and the bedding wasn't damp. Since we were extending our stay, we requested no housekeeping on the second day and were even given two complimentary milk teas. Just staying at the hotel was enough to have a great time; there were little squirrels, bunnies, ostriches, and peacocks, a huge children's splash pool, and an Instagram-worthy infinity pool. The hotel grounds are also beautifully landscaped. There's a gate behind the infinity pool that leads straight to the beach, and you need to swipe your card to enter, which prevents non-guests from coming in—very secure. You can even have food delivery brought to your room by a robot, so you can pretty much just relax. The buffet at Tian Yuan Hui is genuinely delicious, but it's only available on weekends. On weekday evenings, you have to go to Hua Wei Xuan Chinese Restaurant, where the dishes are also tasty, but a bit pricey and service can be slow. The hotel offers free airport transfers, and the gentleman in the last picture was also very kind, making check-out a pleasant experience. I really love the Haikou Greenbelt Hilton and will definitely be back; we didn't want to leave. Oh, and while the breakfast selection isn't huge, everything is delicious, especially the freshly made Hainan noodles – they were the best I've had at any hotel during my time in Hainan and Sanya.