the Langham Haikou

The Langham Haikou exceeded all expectations! The 43rd-floor lobby is elegant and chic, and the hotel's location right next to MixC shopping mall is incredibly convenient. The room was clean and offered great views. The hotel staff were absolutely amazing with their service. I'll definitely choose The Langham again on my next trip to Haikou.

This trip, I chose to stay at The Langham Haikou. What makes this hotel unique is its setup and ambiance. It's a modern hotel with a strong artistic vibe. The large marble slabs used throughout give it a high-quality feel, making one feel very elegant and comfortable. The front desk staff were also very polite and enthusiastic. An assistant helped us check in and also asked about our stay experience. Hehe, I highly recommend it!

I really like the decor; it's also quite suitable for female travelers. The facilities are well-maintained too. Due to a change in our schedule, the front desk assistant was very accommodating and helped us extend our check-out time, which was a thoughtful touch. The location is also super convenient, with MixC (shopping mall) right downstairs.

Facilities: I really liked the room style at Langham, it was very bright and spacious. We booked a sea-view room, and the view was excellent on a clear day! The lounge on the 43rd floor was charming, though a bit small. The staff there were very good. Breakfast: The food was decent and quite varied. The service from the male and female staff was also good. Service: Ms. Julie has a sweet and warm voice! We checked in around 4 PM on the 6th, after heavy rain (check-in was on the 43rd floor, not the 1st). There were two ladies at the front desk at the time, whose names I remember but won't mention. One was new, the other seemed experienced. Neither of them greeted us or even made eye contact when we approached. The non-new staff member did arrange a quiet room for us, which met our request, but her attitude was cold throughout, making us feel quite uncomfortable. When we finished checking in, she didn't even point out the elevators to go up. Overall, this left us with a very poor first impression of Langham. We all work hard, but in the service industry, you should know how to treat guests; I shouldn't have to teach you as a tourist, should I? You could at least pretend for a few minutes. In short, the front desk service that day was worse than an Atour hotel. Additional points: The swimming pool was very comfortable. The gentleman who helped with our luggage was smiling, very warm and professional – highly recommended! If I have the chance to visit Haikou again, I would still consider staying at Langham. For this price, getting such a comfortable room is already excellent (it would be even better if the pillows could be replaced with something similar to Atour's).

The hotel's location is excellent, very close to Qilou Old Street and Haikou East Station, making travel incredibly convenient. Vientiane City (MixC) is right next to the hotel, so dining and shopping are also very easy. We booked a sea-view room, and the view was expansive and the room was very quiet. The room size was super large; even with two colleagues, it didn't feel cramped at all. The breakfast had a wide variety and tasted good. The service was also top-notch; when arriving and leaving the hotel, the staff were very proactive and enthusiastic in helping open and close car doors and carrying luggage. It offers great value for money and I highly recommend staying here.

My stay at The Langham Haikou was incredibly satisfying. I was given a room on a high floor with fantastic views – both the ocean and cityscapes were visible, and the night view was stunning. The staff were all very enthusiastic, and Lucy even checked in with me about my experience. I stay here often and highly recommend it!

Absolutely loved The Langham Hotel! The decor had a fantastic British style. The lobby is on the top floor, so checking in allowed us to overlook the beautiful views of Haikou. They even upgraded our room, and our stay was incredibly pleasant. Colin, the concierge, was very enthusiastic and helped us with our luggage, and Hazel was so gentle and patiently answered all our questions. The hotel is conveniently located in the heart of Haikou, making it easy to get around. It's right next to MixC shopping mall and just a 10-minute walk to Youyi Sunshine City. I'll definitely choose this hotel again next time I visit!

The hotel boasts an excellent location right in the city center's CBD. The overall decor is very chic and understated. The front desk assigned us a mid-level room with a pretty good view. The room was clean and tidy, and the facilities were well-equipped. Haha, my schedule was running late, so the front desk extended my check-out time, providing personalized service.

I was planning a two-day weekend getaway in Haikou and wanted to pick a five-star hotel with an executive lounge. After much deliberation, I chose The Langham. However, upon arrival, I found out the lounge was under renovation and service was moved to the lobby bar. Nobody informed me of this when I made the reservation. Trip.com's solution was for me to cancel my executive seaview room and rebook a basic city view room with breakfast, while still keeping my original seaview room. I accepted this. What I liked: The high floor offers unbeatable sea views, the cleanliness was excellent, soundproofing was great, the bedding was very comfortable, and breakfast was also good. Areas for improvement: No butler proactively contacted me. The room's furniture layout was a bit odd; the cabinet placed alone in the middle of the room felt out of place. The coffee provided was drip coffee, so I couldn't figure out the purpose of the French press. The overall hotel style is suitable for women and leans towards business travelers.