the Langham Haikou

Great hotel! Stuff is friendly! Room interior is superb! Overall we are very happy to stay at this hotel! Must return !

While I had previously given this hotel a great review, our extended night was simply horrible. This is a no smoking hotel but the local Chinese guests do no respect the rule and smoked heavily in the rooms next to us, flooding the air conditioning systems the entire night. Hotel staff seemed helpless, and they kindly found us a temporary room for the night. However, our rest was affected and our belongings smelt like smoke the next day. The hotel should enforce penalties for such flouting of rules. Such bad experiences are what people remember more vividly than the good experiences.

This is our first trip to Haikou, although we have been to Sanya a few times. The Langham Haikou is conveniently located, there are shopping malls, shops and restaurants nearby. The swimming pool is clean with nice view, esp. for taking photos. It definitely has a resort feel. All the staff provide excellent services, including Concierge and Front Office. Special thanks to Miss Julie Wang who is always helpful and caring in all aspects, and she upgraded us to a sea view room with stunning view! Deeply appreciated! The room is spacious and cozy, very comfortable. We will come back to stay again in the near future.

I have been here for many times. Langham hotel keeps providing the customer outstanding services as usual. The staff are also friendly. Especially for the front desk staff Mark Li! He was quick to assist me when I had questions, and arranged delayed check-out which is really helpful for my itinerary.

Love the Langham. Wish they would have told us the pool is in repair before we booked…

After previous stay comment about A/C not cool enough, the hotel made imrpvoement and arrange other room for us. Good respsone.