Hotels with WiFi in Haikou

This was my second stay at Z奢 in Haikou, and the hotel staff were as welcoming as ever. From helping with table reservations, luggage assistance, arranging for forgotten items to be sent back, to complimentary souvenirs, and the children's center's attention to kids – you can really feel the vacation and family-friendly hotel atmosphere. Oh, and the roujiamo at breakfast was delicious! A big thank you to Lina, Wang Nan, and Hailey for their excellent care.

I stayed at Novotel Haikou West Coast for 6d5n. There are a few ways to travel from Haikou Meilan Airport to the hotel. The most convenient option is definitely taking Didi. The ride usually takes around 40–50 minutes depending on traffic, and the total fare is approximately RMB 70+. Another option is taking the railway. You would first need to buy a railway ticket to Haikou Railway Station, which costs around RMB 10 and wait for the departure time. After arriving at Haikou Railway Station, you will have to take Didi to the hotel for around RMB 15. There are also buses available, although I did not personally try this option during my trip. The hotel provides free laundry facilities including washing machines, dryers, detergent, and even disinfectant for laundry use. Everything worked properly and the dryer actually dried the clothes well, which was very convenient for travellers. The room was spacious and comfortable. The pillow and bed were cozy, the air-conditioning worked very well, and the room felt warm and relaxing. Daily housekeeping replenished 2 bottles of mineral water and 3 complimentary beverages (sparkling water, Coke, and milk), which was a nice touch. The staff were also accommodating. They allowed me to extend my checkout by 2 hours, which normal check out timing is at 12pm. (additional late checkout charges at rmb40/hr). I am staying at level 4 (total there are 5 levels). I was lucky enough to get a room on the same floor as the gym and laundry area, which made everything very convenient. In terms of location, I think it depends on the purpose of your stay. If your main plan is visiting attractions in the city area every day, this may not be the most convenient option as travelling usually takes around 30–40 minutes by car and each trip can cost around RMB 30+ – 40+ depending on traffic. However, if you are looking for a relaxing hotel stay near the west coast area, this hotel is actually a very good choice. One thing to note is that there are not many eateries nearby. The nearest convenient shopping mall area is called Yuanda (well known one), where you can find restaurants, supermarkets, and snacks. You can take didi there at Rmb 5 to 10 or you can walk there also, but I dont suggest. The only downside for me was that I occasionally noticed cigarette smoke smell in some common areas, and there was a slight dried seafood/damp smell when I return to my room after a day, which may be related to the coastal location but there is a ventilation in the room . Overall, I had a pleasant stay at this hotel. *Sorry for the photo quality. I only recorded videos of the room during my stay, so these are screenshots taken from the videos.

This stay exceeded my expectations! The room was incredibly clean, with no stains anywhere, not even in the corners or bathroom. It had great ventilation and natural light. The mattress was just right—not too soft, not too hard—and the soundproofing was excellent, so I slept undisturbed all night. Check-in was fast at the front desk, and the staff were all very kind and patient. It’s also conveniently located for dining and getting around. For the price, it’s truly a rare find. This will definitely be my first choice for accommodation when I travel again!

Facilities: The hotel is very new and has all the necessary amenities. There's a washing machine, gym, and restaurant. The environment is excellent, tastefully decorated in a vintage and Nanyang style. The bedding is very comfortable; the mattress is just right, not too soft or too hard. Each bed comes with two types of pillows, so guests who prefer either soft or firm pillows will find one that suits them – that's a huge plus! The 4th-floor restaurant also serves great food, making it possible to spend the entire day at the hotel without needing to go out. Cleanliness: All tables in the room, including those in the bathroom, were very clean. Service: The front desk staff wasn't overly enthusiastic, but they did handle everything I needed them to, so it was fine. The airport transfer driver was nice and quite chatty. Airport pick-up/drop-off service: Having the airport transfer service was truly hassle-free, and the vehicles provided were new and comfortable.

The facilities are decent, but I'm deducting points for two things. First, as shown in picture 1, a staff member told me I needed a swimming cap after I got into the pool, which I completely understand. I immediately left the main pool and played with my child in the kiddie pool. However, half an hour later, a group of people arrived, and two men among them were happily playing in the pool without swimming caps. The staff member was right there but didn't say anything. What's the deal? Double standards? Second, after checking out and about to get into my booked Didi, the front desk stopped me, saying my room payment had been mysteriously refunded and I needed to pay again. Although their attitude was good, why did it take three days, and they only noticed it when I was checking out? Luckily, my Didi driver was very nice and patiently waited a few minutes.

This hotel experience was fantastic! The room was spacious and bright, with brand-new, smart facilities. The bedding was incredibly comfortable; I slept like a baby. The staff were warm and attentive, and the breakfast was rich and delicious. The pool was the cherry on top, and there's also a large dog-walking garden that's absolutely stunning at sunset.

This is a four-star hotel, and admittedly, some of the facilities are a bit old. When I arrived in Haikou, it had just rained, and there was a musty smell in the room and corridors, which was a bit off-putting. However, everything else was quite good. What stood out was that the shower water was natural hot spring water, and you could even enjoy the hot springs from 2 PM to 10 PM daily. For a room rate of just over 100 RMB, it's truly excellent value for money. Plus, the hotel is located right in the old town, full of local charm and a lively atmosphere. I'd definitely choose to stay here again next time I'm in Haikou.

Perhaps because I'd heard so many negative things about Hilton before, this stay at the Hilton Haikou far exceeded my expectations. So much so that we ended up buying the buffet dinner directly at the hotel and even went for drinks at the bar. The check-in process was incredibly fast, and the lobby staff provided a seamless transition from the moment we stepped out of the car until we were escorted to the elevator, with three or four different employees involved. The service from the WeChat butler, housekeeping, restaurant, bar, and gym was all excellent. It really feels like this Hilton is very well-trained. The bedding was fantastic, comparable to what I've experienced at JW Marriott and Ritz-Carlton, especially the down pillows – I was so pleased I wanted to buy some for home after sleeping on them.

Absolutely perfect! I initially thought it was an old hotel, but it completely won me over with its service and consistent quality. First off, there's the Kids' Creativity Park, offering all sorts of fun activities and photo ops for children. Secondly, I just found out it's part of the Marriott family of hotels. The staff were incredibly patient; I can't remember the name of the front desk attendant who helped us, but they kept my ID safe after I lost it, bringing me the joy of finding something I thought was gone forever. The Wi-Fi signal in our room was poor, but the 'little butler' (concierge) and front desk staff patiently came to our room multiple times to help us troubleshoot. The hotel is also very close to the beach, and you can even spot squirrels on the walk there. The kids had an absolute blast, especially with the sand bikes! It's truly the perfect hotel for families. I recommended it to friends the very next day, and they also stayed there for two nights the following Tuesday, reporting a truly excellent experience. Another plus is that there are lots of foreign children here, and everyone seems so happy and relaxed! Plus, they're very delivery-friendly; you can order anything you want, which is a huge bonus. It was a fantastic experience, and I might even come back for a second stay!

Hotel has 6 floors with 1 lift. Average size room. Big windows, Queen bed with 2 pillows, 2 bedside tables. 1 round table with chair. Std amenities with paper cups. Laundry has 1 washer and 1 dryer. Separate bath/toilet, bath, face towels. Floor towel mat. Small area but OK. Water flow out and wet toilet area although separated. No rain shower. Big slippers. Adequate hangers and hooks. Power sockets not well placed. Good location opposite People's Park. Buses to everywhere including railway station and airport. Plenty of food stalls, restaurants, convenience stores, shopping malls nearby. Very popular hotel. Breakfast simple but good.