The location is good, very convenient for getting to Qilou Old Street, about a ten-minute walk. It's also easy to hail a taxi right outside the hotel. The hotel itself is clean and bright. When I checked in, an intern assisted me, who wasn't very experienced. As a Trip.com member, I was supposed to get a free room upgrade, but the hotel didn't mention it proactively. The first room I was given had a major issue. I called the front desk the first time, but they didn't seem to take it seriously. I waited for a while in the room and had to call a second time before someone was sent to deal with it. Since my friend was waiting downstairs to go out for dinner, I didn't argue much with the hotel. Later, the hotel called and offered to change my room and upgrade the room type. When I returned to the hotel in the afternoon, I saw that the so-called upgraded room type was actually the same as the initial room, just with a complimentary fruit platter… I'm including a picture of the scenery outside the hotel entrance, but won't post the bad ones. However, the hotel really needs to improve its management.
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