Mercure Hotel (Hangzhou West Lake)
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Mercure Hotel (Hangzhou West Lake)

Stay at Mercure Hotel (Hangzhou West Lake), a 4-star property in Hangzhou. With an impressive 9.5/10 rating based on 3575 reviews, this hotel offers the perfect mix of comfort and affordability, with prices starting from S$ 30.

Check-In & Check-Out

From 14:00 until 12:00

Nearby Attractions

Wulin Night Market: 1.04km from the hotel

The Victorious Theatre of Zhejiang: 0.82km from the hotel

Dongpoda Theater: 1.06km from the hotel

Amenity Highlights

Pets policy: Pets are not allowed.

Food & Drink: Room Service, Café, Restaurant, Bar, Lobby Bar

Mercure Hotel (Hangzhou West Lake)

No. 16 of 4-Star Select Hotels in West Lake
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We Price Match
China travel essentials
Lakeside
Laundry room
French-style decor
Excellent service
Ideal location
+5 more
Amenities
All amenities
Property Description
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Such a comfortable room and ambience. Staff are extremely helpful
Surroundings
Metro: North Zhonghe Road
(610m)
Metro: Fengqi Road
(950m)
Airport: Hangzhou Xiaoshan International Airport
(27.2km)
Train: Hangzhou Railway Station
(2.5km)
Train: Hangzhoudong Railway Station
(7.5km)
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8

Executive Queen Room

1 Queen bed
23m² | Floor: 17-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Superior Queen Room

1 Queen bed
23m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Superior 2-bed Room

2 Single bed
23m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Executive Room With 1 King-size Bed, River Side

1 Queen bed
23m² | Floor: 17-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Executive Deluxe King Room

1 Queen bed
23m² | Floor: 17-19
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Executive Room With 2 King-size Bed, River Side

2 Single bed
23m² | Floor: 15-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Deluxe Queen Room

1 Queen bed
23m² | Floor: 10-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Deluxe 2-bed Room

2 Single bed
23m² | Floor: 10-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
8

Standard Queen Room

1 Double bed
18-22m² | Floor: 5-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
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94 guests in a row gave their stay a positive rating.
Average for similar properties in Hangzhou
Guest User
August 2, 2026
The entire property offers a quiet and comfortable environment. It's conveniently located, within walking distance of a commercial street and walking paths. West Lake is just 1.2 kilometers away, making it easy for morning exercise or leisurely strolls. The public areas of the hotel are well-ventilated with good air circulation, so it never feels stuffy. The guest room areas have excellent soundproofing; hallway noises are barely audible, ensuring a peaceful rest. The views from the windows are expansive, and the natural light is just right, so you won't need to keep the lights on all day. The public corridors are clean, spacious, and well-organized, providing plenty of room to move around. The overall atmosphere is peaceful and serene, making it suitable for both short stays and longer visits. Combined with the thoughtful amenities and attentive staff, the living environment is very relaxing. It's an excellent choice for a place to stay during your travels. West Lake is still beautiful, and the front desk guy is handsome, while the ladies are very elegant.
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Guest User
August 2, 2026
The room cleaning was very well done. The daily cleaning must be meticulous as there was no obvious dust on the floor, and no debris accumulated in the corners and crevices. The bathroom area was also thoroughly cleaned; the countertop of the washbasin was wiped clean, the glass partition had no blurry marks, and there was no hair accumulation around the floor drain. The shower floor was dry and not sticky. The linens were neatly changed, the bedsheets and duvet covers were flat and odorless, and the pillows were tidily arranged. Small areas like storage cabinets and tabletops were also carefully wiped, and the cleaned cups were neatly placed without any lingering fingerprints. Daily consumables were orderly arranged, and the trash cans were promptly emptied with no unpleasant odors. The public areas were also well-maintained; the hallway floors were regularly cleaned, the escalator handrails were not sticky to the touch, and there was no messy trash inside the elevators. The ventilation was good, so walking in the corridors didn't feel stuffy. The room staff were quiet and meticulous in their work, paying attention to guests' status before entering to clean, respecting their privacy. The attention to detail in the cleaning shows that the staff truly care about each room. The meticulous daily maintenance keeps the environment comfortable, making for a reassuring and relaxing stay. It's perfect for anyone who prioritizes cleanliness in their accommodation.
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Guest User
August 7, 2026
This trip made me realize that it wasn't me choosing Hangzhou, but Hangzhou holding onto me. Perhaps what truly makes people fall in love with it again and again is the 'sense of breathing' generously bestowed by this city. Mountains and waters are never just distant backdrops; they are ever-present neighbors, allowing you to retain the right to pause even in the midst of a hurried life.
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Guest User
August 6, 2026
This trip, I felt incredibly energetic. I never bothered with guides or navigation, just stopping wherever I pleased. I walked for hours along the ancient incense path, shaded by my umbrella and surrounded by blooming lotuses, without feeling the slightest fatigue. For me, famous sights and must-see landmarks don't hold a candle to the unique and winding beauty I discovered along the way. I just kept going, taking it all in, and the scenery is now etched in my mind and heart. As for whether I actually needed to see those specific places, I had real-life questions to answer, so I didn't have time to seek them out.
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Guest User
August 6, 2026
Hangzhou is definitely worth revisiting multiple times! The beauty of West Lake exceeded my expectations; every photo I took looked like a masterpiece. Lingyin Temple is bustling with worshippers, and you can book in advance to pray and find some peace of mind. Besides the scenic spots, you must visit Damalong to experience the authentic local life, where various cured meats and fresh produce will make your mouth water. Of course, there are always some small regrets during a trip, like not having enough time to visit Xixi Wetland, but that's just an excuse to come back again! During my stay, any requests I made to the front desk were handled smoothly and properly, leaving me with no worries. They also patiently provided practical suggestions when I asked about local transportation and sightseeing routes, thoughtfully assisting with my travel plans. This was a very impressive stay, and the staff's genuine and natural service added a lot of comfort to my entire trip. Excellent service!
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Guest User
August 5, 2026
The location is excellent, quite close to all the scenic spots, and within walking distance. Overall, my stay here was very comfortable and pleasant. It's a peaceful oasis in the bustling city, less noisy and more serene. The staff were all very kind and polite, genuinely friendly without being overly formal. Check-in was smooth and efficient, and interacting with them was a pleasant experience. Relaxing in the common area on a breezy afternoon, it felt quite poetic to just watch the world go by. The room was clean and tidy, creating a cozy atmosphere. After a day of exploring, returning here was truly relaxing for both body and mind. It's a tranquil haven in the heart of the city, and my entire stay felt easy and comfortable. The surrounding scenery blends harmoniously with the indoor environment, offering a beautiful ambiance at every glance. Here, you can truly unwind from the stresses of travel and enjoy a moment of peace. The city's vibrancy is just steps away, yet inside, it's a calm sanctuary. If I return to this area, I would definitely choose to stay here again, and I highly recommend it to anyone looking for a quiet retreat. I've also found a little 'home away from home' and will definitely visit often.
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Guest User
August 5, 2026
My entire stay was peaceful and serene. It's a sanctuary of tranquility amidst the bustling city, with a touch of refined elegance. The room's furnishings were neatly arranged, everything was spotlessly clean as far as the eye could see, with no noticeable stains on any surfaces, and even the corners were meticulously tidied. The bathroom was dry and well-ventilated, and the linens felt soft, providing a refreshing and reassuring living experience. Outside, the city life bustled, but inside, it was quiet and peaceful. Returning to the room after a day of sightseeing, my mind found calm. The public areas were also well-maintained and clean, making strolling through them a pleasant experience. There's no excessive ornamentation; the focus is on a genuine sense of living quality. The city's scenic beauty is outside, while a clean room awaits within. The simple and unpretentious environment helps to dissipate the weariness of travel, perfect for a short, unhurried stay. I really love the overall ambiance of this hotel; the entire atmosphere makes you feel very comfortable. The surrounding location is excellent, making it convenient to travel everywhere, and the outside hustle doesn't unduly intrude on the interior. The hotel's interior spaces are spacious, and the public areas are elegantly and comfortably arranged, making one feel relaxed when walking through them. The courtyard is quiet, with no disturbing noises, allowing for a peaceful stay once back in the room. The view from the window is good, and just staying in the room day-to-day feels very comfortable overall. The entire layout makes one feel very relaxed, whether returning from a day out or just staying at the hotel for a short while, the experience is excellent. The overall environment is just the type I prefer, and my mood has been consistently pleasant during my stay here. Even aside from exploring, simply staying at the hotel itself is a wonderful experience. This stay left a very positive impression.
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Taha Alansari
August 5, 2026
In general every things are perfect, location, services, breakfast(delicious and malty foods for adults and kids) and stuff , parking.
Guest User
August 5, 2026
Staying here, amidst the city's hustle and bustle, I found a sense of tranquility, with a touch of江南 (Jiangnan) poetic charm. The room's facilities are all well-equipped, and everything is in perfect working order, making daily use convenient and comfortable. The lighting is softly layered, with just the right balance of brightness and dimness, creating a perfect ambiance when sitting quietly in the room at night. The bathroom fixtures function perfectly, with stable water pressure, meeting all the necessities for travelers. The internet runs smoothly, allowing me to browse local attractions during my downtime, helping to pass the time. The furniture is tastefully arranged, creating a spacious layout that feels neither cramped nor oppressive. The public areas are also well-appointed; pausing there to sit and watch the streetscape outside the window offers a unique pleasure. There's no need for extravagant luxury; practicality and suitability are what truly matter. When traveling, the hardware of the accommodation directly impacts the experience, and the setup here perfectly caters to all daily needs on the go. The city's charm unfolds before your eyes, while the room's amenities safeguard your peaceful stay. On future return trips, I will still prioritize this place, and I highly recommend it to travelers who prioritize the living hardware.
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Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Self check-in kiosk

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:CNY 58.00 (approx. S$ 10.99) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Property Description

Local hotel name: 杭州西湖湖滨美居酒店
  • Opened: 2018
  • Number of Rooms: 272
Phone:+86-571-87388555-0

You might be wondering

What are the check-in and check-out times at Mercure Hotel (Hangzhou West Lake)?

Check-in at Mercure Hotel (Hangzhou West Lake) is from 14:00 and check-out is until 12:00.

Does Mercure Hotel (Hangzhou West Lake) have a pool?

No, Mercure Hotel (Hangzhou West Lake) doesn't have a pool.

How much does it cost to stay at Mercure Hotel (Hangzhou West Lake)?

Prices at Mercure Hotel (Hangzhou West Lake) vary depending on travel dates, hotel policies, and other factors. Please search for dates to see the latest prices.

What’s the cancellation policy at Mercure Hotel (Hangzhou West Lake)?

The cancellation policy at Mercure Hotel (Hangzhou West Lake) depends on your room type and booking terms.

What attractions are close to Mercure Hotel (Hangzhou West Lake)?

The closest attraction to to Mercure Hotel (Hangzhou West Lake) is The Victorious Theatre of Zhejiang, located just 820m from your search (straight-line distance) from the hotel.

What is the nearest airport to Mercure Hotel (Hangzhou West Lake)?

The nearest airport is Hangzhou Xiaoshan International Airport, located about 48 mins from hotel by car (27.2km) away.

What is the nearest train station to Mercure Hotel (Hangzhou West Lake)?

The nearest train station is Hangzhou Railway Station, located about 8 mins from hotel by car (2.5km) away.

Does Mercure Hotel (Hangzhou West Lake) offer airport transfer services?

No, the Mercure Hotel (Hangzhou West Lake) doesn't offer airport transfer services.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport28KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station2.91KM
Nearest Metro StationNorth Zhonghe Road
Distance to Metro Station0.62KM
Average Price FromSGD111
Hotel Star Rating4