Hotels with balcony in Madrid

Review of Casa Faraona Luxury Residences, Madrid I recently had the pleasure of staying at Casa Faraona Luxury Residences in Madrid, and I cannot recommend it highly enough. From the moment we arrived, we were enveloped in an atmosphere of elegance and comfort that truly set the tone for our stay. Incredible Room Experience The room we stayed in was nothing short of spectacular. Every detail was meticulously crafted, exhibiting a perfect blend of luxury and comfort. The bed was heavenly, adorned with silky sheets that made it feel like a dream. It was the perfect retreat after a day of exploring the vibrant city. Exceptional Service The service at Casa Faraona was outstanding. The staff were genuinely welcoming, attentive, and eager to ensure our stay was perfect. They went above and beyond to cater to our needs, making us feel like valued guests every step of the way. Delicious Breakfast and Free Cocktails One of the highlights of our stay was the breakfast. Each morning, we were treated to a delightful spread that catered to every taste, from fresh pastries to hearty options. Additionally, the complimentary cocktails were a lovely touch, allowing us to unwind and enjoy the ambiance of the residence. Prime Location The location of Casa Faraona Luxury Residences couldn’t be better. Nestled in the heart of Madrid, it provided easy access to some of the city’s top attractions, dining, and shopping. We loved being able to explore the vibrant streets and return to our luxurious oasis at the end of the day. In conclusion, Casa Faraona Luxury Residences exceeded all our expectations. With its stunning rooms, impeccable service, delicious breakfast, complimentary cocktails, and prime location, it offers an unforgettable experience. I can’t wait to return and make more wonderful memories in this beautiful hotel!

This hotel boasts a great location, just a stone's throw from the Royal Palace. There's also a fantastic Thai restaurant right downstairs. However, if you're driving, be warned: the parking lot is behind the hotel. Checking in first and then trying to park means a 1.5 km detour and a 15-minute traffic jam, which was a terrible experience. But that's not the hotel's fault; Madrid's traffic is just awful.

Very nice apartment in a good location. The kitchen and the apartment in general are well-equipped; everything we needed was there. The only negative worth mentioning is the very complicated check-in process. Three days before arrival, you have to call the management, and then a check-in process is initiated via email after the call. Shortly before arrival, all further details are sent by email. This unfortunately isn't ideal, especially if, like us, you've already flown in from another country and didn't notice this requirement. This whole process could have been completely automated and communicated much earlier and, above all, more transparently.

Love the theater theme throughout the hotel. The spiral staircase is a work of art, and the overall atmosphere is very sophisticated and chic. It really stands out from standard chain hotels. On the location: Perfectly situated on Gran Vía! I was able to walk to almost everything. Near Callao, Sol, and the Royal Palace are just minutes away. The reception staff were very welcoming and extremely helpful, which made the stay even better. Many thanks to Roberto and Patricia at the front desk for their exceptional service. Roberto was incredibly helpful with recommendations and arranging luggage storage while I continued my trip to Morocco. Patricia’s warm personality, efficiency, and attention to detail truly stood out from organizing my wake-up call to advising on the best route to the airport to avoid morning traffic. Always kind and smiling, she really makes you feel at home. Lastly, a big thank you to the lady for arranging help with my two large pieces of luggage, and to another gentleman at reception who made my check-out seamless. I forgot their names. But I highly recommend this hotel not only for its excellent location, but also for its stylish art deco and theater-themed rooms, which I find very stylish and defo a nice break from the standard and generic hotel decor standards. Especially the staffs who truly make me feel at home.. Thank you!

We had a mixed experience staying here. On the positive side, the hostel was clean and in a really convenient location, which we appreciated. However, there were a few issues that made our stay quite uncomfortable. Our room didn’t have a proper window, which made it feel very stuffy and poorly ventilated, and unfortunately it triggered our allergies, which we mentioned to the receptionist. The bed was also quite stiff, and the pillows were very thin—we had to fold and stack them just to be comfortable. Noise was another challenge. The neighbouring room seemed to be having a party at around 3am, with very loud music and audible conversations,  which made it difficult to sleep. The staff were polite and friendly, but we didn’t feel we received much practical help when we raised our concerns. We tried to cancel the remainder of our stay due to these issues, but were advised to go through the booking platform. We did this but our request ended up pending for some time as the ”hotel was being contacted” and was eventually declined, which was frustrating. In the end, we decided to check out earlier than planned and book alternative accommodation. Overall, while the cleanliness and location were great, the lack of ventilation, comfort, and noise control made it hard for us to fully enjoy our stay—especially as we were there for our honeymoon.

The location was perfect, the room was super tiny! I wished there was more room to move around. I had requested a lower bed, but when I arrived they said it was taken by another person, the manager or the person in charge in that shift was a bit rude about it when I asked then why wasn’t I informed, he said: “we don’t have to tell you” in a rude tone. The employee who was checking me in tho was really nice and respectful. The breakfast time, I had employees telling me you only have 5 minutes, coming and unplugging the coffee machine like chill out, why are you so weird about food I paid for lol? So yeah some of the staff need proper customer service training :)

Everything is perfect except the hotel location which is a little far from the nearest metro station and of course, away from the main shopping district and attractions. However, the comfort of the room more than made up for it. The shower head pressure was strong, the sheets were clean and crisp, and the a/c and heater worked fine. The housekeeping service was pretty stellar as well, and we even got a can of olive oil as a welcome gift as well as a bagel as part of the Three Kings’ celebration. If you are looking at doing your laundry, note that the nearest laundromat is abt a 7mins walk away (300m). Bring your bedroom slippers too as the hotel doesn’t provide any. Overall, we had a great stay at Hard Rock Madrid and will recommend all who are looking for a lux stay at a reasonable cost.

Great location, very nice breakfast, there is also a Starbucks right outside the enterance which is nice. Literally a two minute walk to Gran Via street where you can find anything you could possibly need. The staff was polite, the rooms were clean and very quiet at least on the 5th floor :) Overall would recommend and come back again. Gracias Madrid!

We came to the apartment at 3pm (check in time) and found out that a cleaner was still in the mid-way of cleaning. We talked to reception who immediately sent one more cleaner to help and said the apartment would he ready in 10 mins. We got into the apartment like 20 mins later and felt like that the floor might not have been mopped. I stayed there for 5 nights and found that the sole of my slippers were blackened, which always left dirty slipper print in washroom after shower. We had stayed in a 2 bedrooms 2 washrooms apartment. The furnishing however was very strange. While the master bedroom was equipped with 2 single beds placed together, the other small bedroom with only sliding door was with a double bed! My friend stayed in a 2 bedrooms 1 washroom apartment got a much better configuration which is a normal double bedroom and a twin room (as advised in website). Besides, the living room was a bit dark. On the whole, the stay was still fairly satisfactory. Reception staff was polite, helpful and efficient. Provision of basic cooking essentials including oil was good. Stuff in cleaning kit and toilet paper however was inadequate for a long stay. We needed to go to reception (opens only 0900-1700) to get additional supplies. Wish the cleaner would stock the place according to stay duration of the guests. The apartment is situated in a very convenient location. 5 mins to Metro Palos de la Frontera, 10 mins to Atocha train station, 2 mins to Carrefour Express, 7 mins to Lidl supermarket. There is also another big supermarket Dia nearby. Above all, the building provides free luggage storage facilities in 3,4 & 5 floors. You need €1 to operate the locker but you can it back when returning the key. That’s real convenient.

The hotel was very comfortable and very comfortable. The only thing that for the price you pay was waiting a little more in the room (the dust had not passed in several days and I am allergic, the bed header was unspoken, there was some walls shaved, there was only one night mel and was damaged). A positive point was that there was a diffuser for the dryer, that is almost a miracle.