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Posted on Jul 4, 2026
Iwaaa610I booked a family room, and the sofa bed was a large and spacious double. The only issue was that room 305 had a TV with a poor signal, causing a pixelated screen. If you're looking to watch the World Cup or any other game, definitely avoid this room. Secondly, the air conditioner had a loud hum, which seemed to be a compressor issue. However, a good workaround was to turn down the fan speed, and it quieted down considerably. Other than that, there were no other major problems. The staff's response time was very quick, including fixing the AC (even though they just removed and cleaned the filter, their attitude was excellent, and they responded promptly). The day before leaving, I asked a male front desk staff member to help me book a taxi to the airport, and I was very grateful for his help with my luggage and seeing me off. Their English was also excellent (perhaps due to many English-speaking guests), so there were no communication problems whatsoever. The only downside was that when I booked, I saw comments saying Madrid isn't that big and you can take a taxi anywhere, which led me to book this hotel. In reality, a more central location would be more convenient for getting around. Even though the hotel is near Retiro Park, it's a 6-minute walk to the metro station, and there are buses nearby, but getting to the city center still takes over half an hour, and a taxi to El Corte Inglés takes 28 minutes... (considering it was 40-degree weather, you really don't want to walk that long). However, the fact that there were often taxis waiting right outside the hotel made up for this quite well. All in all, it was decent, but if you can choose a hotel in a more central, well-located area, go for that. If you want a quiet location with considerate, warm, and friendly staff, then choose this hotel. The room's mini-bar came with many complimentary drinks. There's a Carrefour just a 4-minute walk away, and many Chinese restaurants catering to Spanish people nearby, but Uber Eats can deliver better food from the city center in about an hour. They close late, around 11-12 PM in the summer, which is nice.
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Price per night fromRUB 13,472
Posted on Aug 6, 2025|Deluxe Suite
Anonymous User
The rooms were absolutely enormous, truly living up to its name as a suite hotel. It's a bit of a distance from the city center, but there's a fantastic large supermarket nearby that has everything you could possibly need. Breakfast is €20 per person. Parking is complimentary, and you use your room key card for entry and exit.
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Price per night fromRUB 13,285
Posted on Apr 24, 2026|Comfort Room
da vidLocated in a middle-class residential area, the surroundings are quite peaceful, yet the hotel boasts excellent transportation links. The subway is just a five-minute walk away, and there's a bus stop right outside the hotel. You can even walk to the palace or take a bus from the hotel entrance. There are several supermarkets conveniently located just a right turn from the hotel entrance. Every staff member at the hotel is incredibly warm and helpful. There was a previous review mentioning an elderly person in their seventies being asked to pay extra and then being kicked out; that's simply a Chinese elder trying to take advantage and then twisting the facts when it didn't work out. It's completely untrue and shouldn't be believed. It's truly irresponsible that Trip.com would publish such a review along with photos showing people's faces.
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Price per night fromRUB 16,169
Posted on Feb 3, 2026|Standard Queen Room
Guest User
The whole place is very clean, and it's super close to the airport. There's a supermarket right next to the hotel, so shopping is really convenient. Lots of airline crews stay here too, which makes getting around easy. Plus, there are plenty of great restaurants in the alley across the street that I'd recommend checking out.
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Price per night fromRUB 20,764
Posted on Feb 9, 2025
Guest User
The hotel was very comfortable and very comfortable. The only thing that for the price you pay was waiting a little more in the room (the dust had not passed in several days and I am allergic, the bed header was unspoken, there was some walls shaved, there was only one night mel and was damaged). A positive point was that there was a diffuser for the dryer, that is almost a miracle.
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Price per night fromRUB 22,912
Posted on Jan 11, 2026|Twin Room
Quoc123Good hotel room, very nice morning buffet with lots of different dishes. Hotel's restaurant at late night also serves pretty fancy food. Also, I really loved the free water and drink dispenser there. Got myself lots of free hot milk and fruit flavor water there. Would really recommend this place!
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Price per night fromRUB 10,001
Posted on Sep 20, 2025
Guest User
The apartment was hugely overpriced.
The location is nowhere near the plush area of Retiro as suggested by the apartment description.
The apartments are tiny with no natural light. They are very dark and depressing.
The water takes a long long time to heat up.
There has been money wasted on fancy bathroom sinks and wooden floors when comfort should be the number one priority.
The beds are really terrible and really hard. I developed back and shoulder pain within a few hours of trying to sleep on the bed.
The human spine is S shaped and if you lie on a decent bed your shoulder and hip should sink into the mattress. This offers vital comfort and support.
The pillows are really cheap and uncomfortable and in the two upstairs apartments you can hear the people in the next room loud and clear.
The equipment in the kitchen is very restricted.
Not enough knives and forks and the cutlery provided is not suitable. Steak knives all two of them to spread butter!!!
Nothing to cut loaves or other food stuffs.
Half a tea towel and no kitchen towel which is not practical to buy for a 1-3 night stay.
Two toilet rolls, not enough for a 3 person stay.
Considering the extortionate price charged for the tiny so called Junior Suite, the owner should have provided more comfort and facilities and the beds are truly terrible and lack of sound proofing being able to hear my neighbours farting was pretty awkward.
However, the lady on Reception Mayumi was absolutely wonderful. Nothing was too much trouble for her.
She was kind and considerate and a real asset to the company.
The male members of staff were not remotely helpful whoever they were.
Not a place I would recommend and certainly not at that price with beds that feel like you are sleeping on the floor with a sheet and pillow!
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Price per night fromRUB 14,222
Posted on May 16, 2026
Thomas WuThis hotel is about a 12-14 minute walk (850 meters) from the train station (which has a metro connection). Hotels in Madrid are generally expensive with small rooms, so the only real perks here are the convenient location and relatively new facilities. I chose it because I had an early high-speed train the next day.
I also bought breakfast, but it was incredibly disappointing. I'd highly recommend skipping breakfast here – it doesn't even compare to a B&B breakfast and definitely isn't worth the price.
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Price per night fromRUB 14,147
Posted on Jul 10, 2025|Bed In 8-bed FEMALE Shared Dorm
SwaterfieldI was in a shared female dorm. Nice bed and location. A towel was provided but be prepared for a cold water shower. No real kitchen to speak of. Just a small iced over fridge and microwave. It’s in a nice location and easy to walk to all the hot spots.
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Price per night fromRUB 1,573
Posted on Dec 19, 2025
LovelyCn
This hostel offers a very good balance between price and quality. The room, bathroom, sheets, and towels are clean. The location is very central, yet it is completely quiet on the third floor. Check-in may be complicated for non-Spanish-speaking guests, as you do not receive any information prior to arrival. Shampoo and shower gel are provided. The air conditioning is new and works very well. This place opened in 2023.
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Price per night fromRUB 6,393