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Recommended Madrid Hotels

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Hotel Indigo Madrid - Princesa
4.5/544 Reviews

Hotel Indigo Madrid - Princesa

Madrid|0.89km from Plaza de Espana
Like in other reviews, the main pro about this hotel is location. Very convenient for metro and bus access, and within reasonable walking distance to the Palacio Real. However, that’s about the only reason to book this hotel. The Front Desk staff was rude, unaccommodating, and just plain wrong. He insisted that the room was not suitable for two when the booking and rate type, both in my confirmation email and in the IHG app, clearly showed “SLEEPS 2.” When I asked if it’s a twin bed in the room, he said no it’s a queen. So I asked what’s the problem then? As we were getting our keys he then said by the way breakfast would normally be for one but in this case I give you guys the second breakfast free. As if he were trying to come across as doing us a favor, when I know for a fact that the rate I booked included breakfast for up to two guests. Our best guess is this person was ********** (it was myself and my ******** partner) and couldn’t stand the idea of us being in this room together. This is also all without so much as even acknowledging my loyalty (Gold) with IHG. I’ve stayed at Holiday Inn Expresses with considerably more welcoming staff than this man (won’t name him by name unless IHG reaches out) displayed at this property. Stay at this property for the location but don’t pay anything more than 60€ per night. Anything more than that is a rip off. And don’t expect to be given a warm welcome by this particular front desk person. There was another person - a woman - working the front desk but our interactions with her were unfortunately limited. Perhaps the experience would have been better if we had been welcomed by her as she was considerably more pleasant.

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Reviews for Madrid Hotels

Searching for hotels near Plaza de Espana? Compare room rates and reviews to find your ideal stay.
Barceló Torre de Madrid
4.5/552 Reviews
This hotel is really a bargain for how nice it is. I found the service to be impeccable, breakfast buffet was incredible and the location is right in front of a metro station. A bonus is the contemporary art collection which reminds you that you are in Madrid and not just any nameless, nice hotel. I love the schluter brass detailing in the bathroom and bedroom walls. These design touches add such gravitas to a stay, even when short. Bravo, I would stay here again.
Vitium Urban Suites
3.9/573 Reviews
City Center
The location of the hotel is excellent, the price is very affordable, the rooms are clean, the facilities are complete, the soundproofing effect is very good, and overall it is a great place!
VP Plaza España Design
4.8/594 Reviews
City Center
1. We booked two double-bed rooms. When we checked in, we were given a double-bed room and a twin-bed room. Two gay men cannot sleep in the same bed, so we went to the front desk to coordinate, and the front desk told us to change rooms. There is an additional fee of 30 euros! Don’t hotels have to abide by the agreement? Don’t hotels have to honor reservations? I hope Ctrip can give an explanation! ! ! Second, there is no Chinese courtesy at the service desk! It’s not like they can communicate in Chinese as Ctrip said! 3. When we arrived at the hotel, we were charged an additional deposit of 600 euros. After checking out, there is still no payment reminder! very worried!
Espahotel Plaza de Espana
4/583 Reviews
City Center
I spent 6 nights at Espahotel Plaza de Espana in May 2022 and had an amazing time there. I would highly recommend the hotel. Positives: -Very friendly and helpful staff -I was upgraded to a suite on arrival. This was in a part of the hotel that had been refurbished recently. The room was superb. Everything new, great bed, large bathroom, good kitchen, furniture, everything -The hotel is about a 30 second walk from the Plaza de Espana metro station which is super convenient -There are many nice bars and restaurants closeby, including several interesting sights and the Gran Via street Negatives: -The airconditioning unit in my bedroom was a bit noisy at night so I switched it off when I was sleeping. Overall, I highly recommend the hotel
Riu Plaza Espana
4.6/571 Reviews
City Center
We stayed here for a weekend break, smooth check-in and staff were Brilliant and helpful,hotel was spotless, the rooms were spacious and comfortable and spoilt with the view of Madrid,view bar was fabulous,wifi was brilliant and breakfast was wow especially the omelettes, will be definitely be returning, thanks Riu Plaza for a brilliant break
Casón del Tormes
4.6/568 Reviews
City Center
My wife and I stayed here from May 14 to 18, 2009. During our short stay, we found this to be an excellent hotel. The room was clean and comfortable, the staff was very polite and spoke good English. The breakfast buffet was great. The hotel is conveniently located in the center, close to shops and metro stations in Plaza de España.

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