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Guest User
Helpful and friendly staff with good service. The included breakfast and dinner were of high quality. Would definitely recommend family or couples to come.
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Price per night fromNZD 1,198
Posted on Oct 28, 2026|Deluxe Room With Two Queen Beds
Trip LOVERss
When we checking the motel, they offer a welcome drink. And we bought a melon and the reception had helped us to cut the whole melon. One of the little surprise that the recotionist can speak Chinese and it was a plus to us. Overall hotel design is top notch. Overall service are excellent. Amenities are adequate. I like that they have offer a smoking lounge and meeting room in this hotel. I gave this hotel the highest point.
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Price per night fromNZD 226
Posted on Sep 14, 2026|Standard Double Room(2 Adults)Non-Smoking
BengblaboThe hotel boasts an excellent location, right near Tanukikoji Shopping Street, within walking distance to Odori Park, the Sapporo TV Tower, and other attractions. It's incredibly convenient for both sightseeing and shopping. The bedding in the room is comfortable, and you can even see the Ferris wheel from the window, offering a great view.
The staff are warm and polite. The front desk thoughtfully provides complimentary travel-sized toiletries like facial cleanser and toner.
The breakfast quality is astonishing! The variety is extensive, and the ingredients are fresh. You can even DIY your own seafood bowls with sea urchin and sashimi. They also offer ramen, soup curry, and Japanese stir-fries. A particular green smoothie was delicious.
The hotel has its own hot spring. Since the room bathrooms are a bit small, we mostly used the hot spring facilities for bathing during our stay, which was very comfortable and relaxing.
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Price per night fromNZD 122
Posted on Jul 5, 2026
Guest UserLocation is immaculate - right in the heart of the onsen town where there are many other similar onsen hotels around and a community of guests, local residents and staff, so English is well spoken in general. We also happened to experience a local lantern lighting festival (ie. Like Tangled the Disney movie) where the town come together and provide you with a map to explore local spots and have the path lit up with lanterns - a pretty cool experience!
Hotel is a little old and with the humidity of onsen facilities, therefore a little moldy at times, but I wouldn’t consider it not well-maintained/unclean. Facilities are great, lots of different types of onsen to try out and the hotel tries to keep you well-fed at all times with a lounge full of snacks and drinks, and stay-included dinners and breakfasts.
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Price per night fromNZD 449
Posted on Jun 25, 2026
lxxzt3The room was quite spacious, but the bathroom counter was too low. At 185cm, I had to bend over significantly just to wash my face. You can tell it's an older, established hotel, and the facilities are still quite convenient. The front desk wasn't particularly warm, and the service was just average. Also, they didn't provide any extra bottled water, which I found really unacceptable.
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Price per night fromNZD 194
Posted on Jan 16, 2026|Superior Suite
Guest UserThe hotel rooms are spacious with great views and have a dedicated chicken counter. There's a free lounge on the 16th floor with drinks, coffee, red and white wine, sake and beer, nuts and snacks... The Japanese and French dishes served with chopsticks were amazing, and the service was excellent.
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Price per night fromNZD 287
Posted on Jul 14, 2026|Superior Twin Room No Smoking
Guest UserThe hotel is absolutely fantastic, I honestly can't find any faults with it, apart from the price. As soon as you walk into the lobby, there's a lovely fragrance, which I really enjoyed. The lobby also has a bar where you can get free drinks, perfect for a girls' night out! Plus, there's a huge mirror, which is ideal for getting ready with your friends! (My only minor complaint is that housekeeping didn't come every day.)
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Price per night fromNZD 63
Posted on Jan 30, 2026
Guest User
We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.
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Price per night fromNZD 61
Posted on Aug 4, 2026|Standard Double
Anonymous UserBooked two rooms for our last night in Sapporo before catching a flight the next day. For a few extra hundred yuan, we were upgraded to larger rooms at the front desk, which was great value for money, and the hotel felt very new. However, the bathroom in one of the rooms seemed like it hadn't been cleaned – the hairdryer cord wasn't tidied, the toilet paper wasn't folded into a triangle, and the stainless steel showerhead and mirror were full of water stains. Apart from the cleaning issue, we were quite satisfied with the room facilities.
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Price per night fromNZD 77
Posted on Mar 3, 2026
Settapong N.
I recently stayed at Hotel Mystays Sapporo Susukino and overall had a comfortable and convenient experience that suited my travel style perfectly. The hotel is located in the heart of Susukino, Sapporo’s most vibrant entertainment and dining district, which makes it an excellent base for exploring the city. It is about a five to seven minute walk from Susukino Subway Station, giving easy access to other parts of Sapporo, including Odori Park and Sapporo Station. The surrounding area is filled with restaurants, ramen shops, convenience stores, cafes, and nightlife spots, so finding something to eat at any hour is never a problem. Despite being in a lively neighborhood, the hotel itself feels calm and secure once inside.
The room was compact, as expected for a Japanese city hotel, but it was thoughtfully designed to maximize space. I stayed in a standard room, which had a comfortable bed, a small desk, a flat-screen television, a refrigerator, an electric kettle, and air conditioning. There was enough space to open a medium-sized suitcase, although travelers with very large luggage might find it slightly tight. The bathroom was clean and functional, with a combined bathtub and shower unit, along with basic toiletries provided. Water pressure was good, and hot water was consistent, which was especially appreciated during the colder Hokkaido weather.
Cleanliness throughout the hotel was satisfactory. Housekeeping maintained the room well, and the common areas such as the lobby and hallways were tidy. The staff members were polite and professional, and while not all were fluent in English, communication was smooth and efficient. Check-in and check-out processes were straightforward and quick.
One highlight of the stay was the breakfast buffet, which featured a mix of Japanese and Western options. There were rice dishes, miso soup, grilled fish, salads, bread, eggs, and several local Hokkaido ingredients. It was a convenient way to start the day, especially before heading out for sightseeing.
The hotel also offers practical amenities such as free Wi-Fi, coin-operated laundry machines, vending machines, and luggage storage services. These facilities make it especially suitable for mid-length stays or travelers moving between cities.
Overall, Hotel Mystays Sapporo Susukino delivers solid value for money. While it is not a luxury property, it provides comfort, cleanliness, and a prime location at a reasonable price. I would recommend it to solo travelers, couples, or friends looking for an affordable and well-located hotel in Sapporo.
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Price per night fromNZD 61