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Posted on Aug 15, 2026|Deluxe Suite
Guest UserUpon arrival, we were welcomed with mango tea. Our luggage was promptly taken care of, and before we even entered our room, we received a detailed explanation of the hotel facilities.
There's a lounge next to the entrance with complimentary snacks and drinks. In the evening, light meals like instant congee are also available, making it a very satisfying lounge. The rooms aren't overly luxurious, but they have a simple yet stylish ambiance, making you wish your own home felt as warm and well-designed. The view from the room overlooks a valley and a river, with a hot spring bath right by the window. The hot spring bath itself is chic, and despite being an in-room bath, it's spacious and clean. However, the water was so incredibly hot, and there was so much of it, that I couldn't even dilute it with cold water, so I ended up using the hot spring on the first floor instead.
In the evening, there was an event, and we visited a shrine in Jozankei. We received free tickets for August 7, 2026. It was beautiful and highly recommended, just a short walk away.
Dinner was delicious, but not particularly impressive. Perhaps that's because I've stayed at so many different hotels.
Overall, it's a hotel I'd like to visit again.
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Price per night fromMYR 4,169
Posted on Mar 6, 2026|Japanese style suite [Kurenaih] with private hot spring
JiaoxilaoshiThis is by far the best onsen hotel I've ever stayed in! It's located around Jozankei town, with a shuttle bus service from Sapporo, making it very private and quiet. The room is spacious enough, and the private onsen is excellent – my skin felt so smooth after a soak. The bedding was comfortable, and the pillows were quite high-tech. The floor-to-ceiling windows offered a healing view of the snowy landscape, and if you're lucky, you might even spot a raccoon! The service was top-notch, patient and enthusiastic. I have to rave about the food at this hotel; the Italian dinner was incredible, every dish was superb, using seasonal local ingredients and beautifully presented. After dinner, you can even take some rice balls, desserts, and drinks back to your room. The hotel has a smoking room and vending machines, so you don't have to worry about going hungry. I'd love to come back again in the summer if I get the chance.
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Price per night fromMYR 2,158
Posted on Feb 2, 2026
Hikerathk
I can’t recommend this hotel enough – it was one of the highlights of our Hokkaido trip!
The free shuttle bus service to and from Sapporo Station (both ways) made everything so convenient. No need to worry about taxis or public transport after a long day – just hop on and relax. Super thoughtful and saved us a lot of hassle.
The decoration is beautifully traditional Japanese style – think elegant tatami rooms, shoji screens, and that authentic ryokan vibe. It felt very calming and immersive right from check-in.
The onsen is absolutely superb! The water quality is excellent, the facilities are clean and well-maintained, and the views (especially the outdoor bath) are stunning – so relaxing after exploring Sapporo or Jozankei area. One of the best onsen experiences I’ve had.
Breakfast buffet was a real treat: fresh Hokkaido ingredients shine through, with amazing seafood (uni, salmon roe, sashimi-grade fish), local veggies, and high-quality dishes. Everything tasted super fresh and delicious – perfect way to start the day.
They even offer free hot wine and sparkling wine service in the evenings – such a nice touch! We really enjoyed sipping while unwinding.
Honestly, I can’t say enough good things. Great value, authentic atmosphere, top-notch onsen, and thoughtful extras. Highly recommended! 🌸♨️
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Price per night fromMYR 972
Posted on Feb 7, 2026
Caifujiankanggaojingzhizichanpeizhizhuanjia
The room was large and clean, and the hot spring facilities were excellent with a huge space. Dinner offered a wide variety of dishes, including unlimited domestic Japanese wagyu beef grilled fresh on the spot. For the same amount of steak, I would pay 10,000 yen for just 6 small pieces at Hokkai-En Yakiniku in Niseko town. The pizzas were also made to order. They even poured champagne from a brand new bottle into clean glasses for us. And the price was very reasonable; I even wondered if there was a mistake in the bill, haha! 😄
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Price per night fromMYR 1,069
Posted on Feb 8, 2026|Japanese Western View Bath Room with Extra Bed
Guest User
This onsen hotel is definitely worth the price. The environment and hygiene are excellent, and the room layout is fantastic. The yukata was the most comfortable I wore during my Hokkaido trip. The service was absolutely superb, especially the proprietress at the Kaiseki restaurant, Shoan. She was incredibly elegant and generous, giving us an authentic and meticulous Japanese service experience. The private onsen with a fee had average views. The outdoor public onsen was closed on the day of my stay due to cold weather. The indoor onsen, for a hotel of this price point, was quite ordinary. Therefore, I wasn't entirely satisfied with the onsen experience. All in all, while it might not be exceptionally surprising, this is a hotel that's well worth its price.
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Price per night fromMYR 1,048
Posted on Jul 12, 2026
Tracy Wong Wong⭐⭐⭐⭐⭐ Great value for money and spacious rooms!
While it might not be in the absolute most central location, we really enjoyed our stay here. It is very easy to find, just a quick walk past 2 junctions after exiting the JR Station.
The room was much more spacious than typical Japanese hotels, which was a wonderful surprise. Everything was exceptionally clean and the overall experience was fantastic. It offers excellent value for money (性价比高). We had a very happy and comfortable stay here!
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Price per night fromMYR 329
Posted on Jan 30, 2026
Guest User
We’ve stayed here for 7 nights. Which was a bit longer stay for Sapporo. However as the weather was so bad with heavy snow, so we did enjoy our stays in hotel during the snowy weather. The breakfast is so great and we expect it every morning, as it includes a variety of foods so you always can find something to enjoy. All staffs are very friendly and welcoming, especially two male & senior chefs at ramen and omelette. We also bought spa in our room rate, so every night we did enjoy a pleasant spa( though it’s not hot spring). In front of hotel, there is a small mall - BIVI , which with some good restaurants ,nice cafe (Gentle Bagel) and coop. Even at the heavy snowing days, you have no worries to spend time in. B1 with very practical laundry service , costs are fairly . If you have budget, you can choose only room (without breakfast and spa) plans, which is with very CP, strongly recommended.
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Price per night fromMYR 370
Posted on Aug 28, 2026|Japanese Modern
ShequxiaoqigaiPros:Laundry machine is awesome for a family long stay, spacious room and big windows, nice staff in the front desk
Cons: I have stayed in Fav lux Kagoshima last year, I think it’s fine with cleaning room every 3-day policy, but the cleaning was extremely rough and sloppy this time in Fav lux Sapporo. On
19-Aug(the first cleaning after 3 nights), it’s fine. But the second time no making bed which I reported to the Ctrip and the answer was that because there were some clothes on the bed, so they are not allowed to touch guests’ personal items. The 3rd time really shocked, I don’t wanna say a word, please refer to the pictures (After cleaning)
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Price per night fromMYR 232
Posted on Jun 28, 2026
Anonymous UserI had a great stay at this hotel. The staff were exceptionally friendly and nice, and they were even kind enough to offer me a late check-out at 1:00 PM, which I really appreciated. The room was spacious, the public bath was a great feature, and the self-service luggage storage was very convenient.
the hotel is a bit of a walk from the metro, it is near a bus stop for the airport limousine. The breakfast variety was a bit more limited compared to other hotels I have visited. Overall, the hospitality made for a wonderful experience.
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Price per night fromMYR 293
Posted on Jul 31, 2026|Double Room
Guest UserBed is rock hard. After 4 nights, I have serious back ache, plus I'm lacking in sleep, due to how hard and uncomfortable the bed was.
The pool facility wasn't fully open (it only does so in August). The last week in July at least opens the some of the outside area for use, but it doesn't fully open until August. They'd also made the 25m outside pool a wipeout/ninja obstacle course so, if you want to actually swim [do some lengths etc] then the only place you can do this was initially only open in August and even then it is now taken over by an obstacle. The indoor sections are open all year round. You have to pay extra to access the slides - not too crazy at 500 or 600yen depending on the day for unlimited access (you're given a wristband).
Breakfast was ok. Wide variety of foods - some of which I wouldn't normally associate with breakfast, but still nice to have choices. Signage claims it gets busy after 8am. This is definitely not true - it's busy when it first opens at 7am and then slowly gets quieter over the 7~10 opening times (last entry at 9:30). Can't speak about weekends tho.
Shuttle bus is busiest at the 5pm time slot.
Overall, a ”resort” that claims to be 4 stars it most certainly isn't. 2 stars yes. 2.5 maybe. But the whole place just feels quite dated and far from the luxury expected from a ”4 star hotel”.
Apart from the bed as I've already mentioned, the room was a good enough size but all the decor and controls were old. The Aircon control was worn and glitchy (button presses would turn it off etc) but at least it worked and made the room the temp we wanted. The lighting panel has had so many changes there are stickers on it to blank out buttons which no longer function - fair enough, but maybe spend a bit of money on a decent upgrade??? This hotel isn't cheap!
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Price per night fromMYR 275