Find highly-rated hotels with real reviews and ratings to find the perfect stay!
Posted on Dec 16, 2025
Guest UserThank you so very much for your personalised hospitality and being so accommodating during our stay. What struck us the most was the kindest customer service and professionalism that the team and especially Peach have provided us. The ability to communicate and be understood is invaluable especially when one is travelling. We will return again in the near future. Thank you once again for doing your utmost and showing attention to care in all areas and that was evident even before we arrived.
Show more
Price per night fromMXN$13,805
Posted on Mar 2, 2026
Ahmad MostafaAfter spending six days in MGallery Hotel Sapporo, I can safely say this is not an ordinary hotel. Reception at 5 pm was professional, efficient and friendly. I didn’t have to wait. Well done. Takako and Cindy provided a warm, informative and professional service.
The concierge was helpful and welcoming. Very useful in a freezing outdoor climate - thank you Alex.
My room was as requested, 524. I booked a king room and it met my expectations. The design is lovely. The bathroom is not huge, but is well appointed with a bath and a separate shower. The room is very quiet and I had a very pleasant sleeping experience.
The hotel and my room are in excellent condition, with a high standard of decor and presentation. Clearly recently renovated. The design is first class. It combines a beautiful Japanese style, with classical and traditional designs. The result is very pleasant - Chic!
WiFi worked well. The room airconditioning was a little too hot for me, so I turned it off, and that was fine for me. The two guest’s lifts are fast and worked well over the six floors.
House keeping is also of a high standard as you would expect from a high end Accor hotel. This is especially so in Japan where service is an art form.
I had access to the executive lounge. It was a good experience. It provides a comfortable and cosy atmosphere, and the food quality is nice. The chefs are friendly and caring, thank you James. The lounge staff are first class. Thank you very much to Yokiku, Kaumini and chief Minoru for your attentive and excellent service. I appreciated your kind service.
The only negative I am sorry to say is the occasional noisy foreigners who don’t appreciate the quiet, polite, refined and subtle Japanese culture.
The location is convenient, and is about 15 minutes easy walk from the main Shinkansen station. Being in a built up area there aren’t any views of parks etc, but rather the city landscape. The hotel is 5-10 minutes walk to a variety of wonderful shopping areas.
Additionally, there are major shopping malls in the Shinkansen station area. Nearby, you can find many restaurants that should suit most people’s cuisine, budget and type of food.
Taxies are available at the hotel entrance. Buses and subway stations are nearby and provide access to various parts of the city. There are several attractions within 30-60 minutes of the hotel such as temples, museums and regional attractions. Ms Takako provided excellent suggestions.
To be fair, I read the Hotel’s web reviews. I noticed that the negative comments were from years ago, before the hotel became an Accor hotel two years ago. I noticed most of the more recent reviews are positive.
A special thank you to all the other warm staff for their excellent and polite hospitality. Having experienced hotels in every continent, this one stands out. The service and attention to detail is in a class of its own. Clearly, this is a special Hotel - undoubtedly, due to the hotel’s leadership.
Finally, a heartfelt thank you to the General Manager, Mr Ted Kitahara, and his management team. Mr Ted introduced himself to me by chance. He made me feel very welcome, and was most kind to enlighten me about the hotel’s design and its interesting history. I hope to meet the Japanese architect one day!
Overall, an extremely pleasant and first-class experience. I look forward to visiting again.
Thank you for a wonderful experience.
Show more
Price per night fromMXN$3,555
Posted on Jun 18, 2026
MA Traveler
We really enjoyed our stay at Hotel Emion Sapporo!
The location is super convenient—just a 9-minute walk from Sapporo Station, with an underground passage so you don't even have to go above ground. This made it so easy to take a 45-minute train ride to Royce Cacao & Chocolate Town. There's also a nice soba restaurant next door and a 24-hour 7-Eleven accessible from inside the hotel—very handy!
The breakfast buffet was outstanding, with daily specials that changed each morning. We loved the mix of Japanese and Western dishes, but the milk pudding with caramel sauce was absolutely divine—a must-try!
The room was a comfortable size and had everything we needed. Highly recommend this hotel as a great base to explore Sapporo. We would definitely stay again!
Show more
Price per night fromMXN$1,802
Posted on May 11, 2026
Chabrior Turbulo
The most comfortable bed I’ve ever had in a hotel.
We had some of the best sleep during our stay. The bed was huge and incredibly comfortable, with plenty of pillows and soft, high-quality linens. The room itself was spacious, quiet, and very well soundproofed, with lots of space to store luggage and personal items, plus many useful amenities.
The entire hotel has a modern, clean design and is kept in excellent condition. The staff were very kind, professional, and spoke English, which made everything easy. They even provided umbrellas free of charge when it rained, which was a thoughtful touch.
The hotel bar also deserves a mention. The service was excellent, the drinks were very good, and the parfaits were delicious. Since parfaits are very popular locally in Sapporo, I definitely recommend trying one here.
The location is convenient too: just a short walk from Susukino and the Sapporo city center, close to the station by a few metro stops, and easy to reach by taxi.
Overall, this Marriott was a real gem. Because of such a pleasant experience here, I’ll definitely consider staying at other Marriott Courtyard hotels in the future.
Show more
Price per night fromMXN$2,031
Posted on Jan 11, 2026
Tracey_T📍 Excellent Location
· Convenient Transport: Just a few minutes' walk from Ōdori Station, with direct access to the underground shopping arcade.
· Nearby Attractions: Within walking distance to Ōdori Park (famous for its Christmas market) and the shopping streets, ideal for sightseeing and shopping.
· Great Amenities: A convenience store is located right downstairs, perfect for quick purchases and daily necessities.
🏨 Hotel Facilities & Services
1. Thoughtful Room Design
· Separate toilet and bathroom, allowing multiple family members to use simultaneously—ideal for families.
· In-room mini-kitchen and washing machine provided, adding convenience for longer stays or family trips.
2. Dining & Leisure
· Varied Breakfast: A rich selection that ensures a satisfying start to the day.
· Onsen Facilities: The hotel offers hot spring services (not experienced this time).
⛄ Travel Experience
· Thanks to the hotel's prime location, we easily visited Ōdori Park's Christmas tree and enjoyed playing in the snow.
· The nearby underground shopping arcade made for a compact and fulfilling shopping and sightseeing itinerary.
Overall, its good for us, and definitely will come back.
Show more
Price per night fromMXN$2,214
Posted on Feb 8, 2026
Guest User
This onsen hotel is definitely worth the price. The environment and hygiene are excellent, and the room layout is fantastic. The yukata was the most comfortable I wore during my Hokkaido trip. The service was absolutely superb, especially the proprietress at the Kaiseki restaurant, Shoan. She was incredibly elegant and generous, giving us an authentic and meticulous Japanese service experience. The private onsen with a fee had average views. The outdoor public onsen was closed on the day of my stay due to cold weather. The indoor onsen, for a hotel of this price point, was quite ordinary. Therefore, I wasn't entirely satisfied with the onsen experience. All in all, while it might not be exceptionally surprising, this is a hotel that's well worth its price.
Show more
Price per night fromMXN$4,130
Posted on Jun 6, 2026
Guest UserLoved that the hotel allows guests with tattoo to use the onsen though this wasn’t made known explicitly with written signs. Hotel was located at the end of Tanukoji so it’s a distance from the main area although still walkable.
Note that the bathroom doesn’t have a space to put your dry clothes and you will have to wear it outside unless you do not mind the bottom of your pants getting wet. Not very convenient for mix gender groups even though there’s a blind you can draw but still be visible from the mirror reflection. Room was located in the annex building which has alot of stairs so not that convenient for elderlies too. Overall, decent hotel but recommended only if you have no issues walking or are driving.
Show more
Price per night fromMXN$1,740
Posted on Jun 5, 2026
Solo traveller,SGOne of the best hotels in Sapporo, in my opinion! The self check-in and check-out process was quick and hassle-free. Having a FamilyMart inside the hotel and a Lawson right next door was incredibly convenient. Everything you need is just a few steps away, including shopping, dining, and transportation. The location is excellent, and the overall stay was comfortable and enjoyable. Highly recommended for anyone visiting Sapporo!
Show more
Price per night fromMXN$1,905
Posted on Apr 12, 2026
Anonymous User
I stayed here for an ARASHI concert. When I booked, there weren't many hotels left. This one had a decent location, and at the time, the price was relatively affordable, even though it was still just under 2100 yen for one night.
Facilities: The hotel is 30 years old, but I found the facilities to be perfectly adequate. Plus, there's a nice vanity area outside the bathroom where you can sit and get ready. The room itself was also quite spacious.
Service: The service was very good. When I booked, there were no non-smoking rooms available, but I emailed the hotel, and they said they could prepare the room for me with a smoke-free treatment. Indeed, there was no cigarette smell when I checked in.
Show more
Price per night fromMXN$1,060
Posted on May 3, 2026
Guest UserI would like to express my deepest gratitude to the wonderful team at the hotel for making my stay truly exceptional. The breakfast was delicious every morning, the room service was excellent — truly among the best I’ve experienced — and the laundry service was very convenient. The hotel’s location also made it easy to walk to nearby sightseeing spots, which added even more enjoyment to my trip.
My sincere thanks to 大高, who showed exceptional patience and kindness while helping me book the bus to 登別溫泉. She even went the extra mile to contact another hotel and arrange a pickup for me on May 3rd. Her thoughtful support made my journey much smoother.
I am also very thankful to 陳家仁, who provided clear and helpful advice on how to take the bus. His guidance and willingness to assist gave me great confidence during my travels.
Additionally, I want to give special appreciation to 神永, whose professionalism and dedication were outstanding. He clearly enjoys his role, and his support with the shuttle bus departure was both efficient and reassuring.
My heartfelt thanks also go to Assistant Manager Hayashi Shuko, who demonstrated excellent leadership and warm hospitality throughout my stay. Her attentiveness and professionalism added greatly to the overall experience.
I would also like to acknowledge Bell Antony and the entire bell team for their well organized arrangements for guests taking the free shuttle bus. Their coordination was smooth, thoughtful, and very helpful.
To all of them — and to the entire hotel team — thank you for your warm hospitality and excellent service. You made my stay memorable, comfortable, and full of positive experiences. I am truly grateful.
Show more
Price per night fromMXN$1,230