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9.5/10
Amazing
I chose this hotel for my family because the room was spacious, which was very important to us as we wanted our child to have enough space to move around comfortably. The hotel is new and very clean, exactly as we expected. The complimentary drinks for all guests were a lovely touch. There was a good variety of both alcoholic and non-alcoholic options, along with popcorn, which made us feel very welcomed. What impressed me the most, however, was how considerate and helpful the staff were. We checked out very early at 6:00 am during a snowstorm. In the middle of our journey, I realized that I had left one of my bags behind—the one containing my passport and valuable items. I immediately called the hotel and asked if it would be possible to send the bag to the airport, as returning to the hotel ourselves would definitely cause us to miss our flight. The receptionist (I’m very sorry that I can’t remember her name) took my situation very seriously and contacted her manager to request authorization to delegate a staff member to bring my passport to the airport, since they could not leave an unattended bag in a taxi. I had offered to cover all expenses, but what truly stood out was their willingness to help without hesitation. Ms. Wu was the staff member who personally brought my passport to the airport. With her honesty, urgency, and care, I honestly don’t know how I would have made it back to my hometown. I cannot thank her and the hotel team enough for what they did for us. I truly believe I made the right choice staying here, and I will definitely stay at this hotel again on my next visit.
The hotel is short distance away from the major sightseeing spots at jozankei, but still walkable distance. That allows a tranquil and relaxing environment which you can truly enjoy the stay and immerse yourself into the nature. The resort is beautiful and room is super spacious. The buffet is wonderful. All the food are very fresh which make you feel very healthy. The onsen are nice. However, I found the temperature of outdoor bath too high. I feel recharged after the stay, both physically and mentally.
The Hotel is located near to the train station, easy access to central area, the room is very specious, clean, and very comfy to stay. I did have breakfast, and it was very delicious.
Hotel near Nakajima Park, Sapporo 26.3% of visitors choose this area
Price per night from0
9.2/10
Great
Nice Onsen resort and we like the private Onsen inside the room. The room is huge but it will be great if it has international channels or even Netflix or YouTube. It provides transport to Sapporo so that is great. Nice free drinks and snacks at night.
We stayed in a nice big family room for 4 which actually can accommodate 6 guests. Recommend for bigger families. The view from our room is amazing during a clear snowy morning… but the Sapporo experience is even better during a snowy winter night! Highly recommended for anyone who wants to be close to Susukino, Odori Park and Tanukikoji Shopping Street. Everything is close by but not too crowded and noisy. 👍👍👍
Hotel near odori park, Sapporo 5.3% of visitors choose this area
Price per night from€ 45
9.0/10
Great
Very convenient location. Next to subway station and walking distance to most of the attractions like the market, shopping street and ramen valley. There is a pay parking at the hotel. Good for those rented a car in Hokkaido. The room is very modern and clean. The bed is super comfortable. Staff service very good.
Hotel near Susukino, Sapporo 68.4% of visitors choose this area
Price per night from0
8.9/10
Very Good
It’s very easy to access from the shopping street. The morning buffet breakfast was excellent — there were so many items that I couldn’t even try everything! The rooms were clean and comfortable, and the staff were very friendly and helpful. The facilities were well-maintained, and the overall atmosphere made my stay relaxing. I would definitely recommend this hotel for anyone visiting the area.
Hotel near Nakajima Park, Sapporo 26.3% of visitors choose this area
Price per night from0
8.8/10
Very Good
Sapporo Hotel by Granbell offers a very pleasant and comfortable stay. The staff are friendly, professional, and always ready to help, which makes guests feel genuinely welcomed from the moment they arrive. The hotel itself is modern and clean, with immaculate rooms that reflect great attention to detail. We booked a corner suite and were delighted to be assigned a high-level room with a fantastic view, which made the stay even more memorable. Location is another strong point. The hotel is conveniently situated near Sapporo Station, making it easy to get around the city. Major shopping destinations such as Stellar Place, Daimaru, and other large malls are all within easy reach, perfect for dining and shopping. One thing to note for travelers who are driving: although parking is available at the hotel, there is a daily parking fee for hotel guests. This is worth factoring into your plans if you intend to rent a car. Overall, Sapporo Hotel by Granbell is an excellent choice for travelers seeking a modern, well-located hotel with friendly service and high-quality rooms.
Clean and very good spot for the first timer in Sapporo , Hokkaido , food was great and everything is fine .. receptionist are very accommodating . Great . Good job
Hotel near odori park, Sapporo 5.3% of visitors choose this area
Price per night from0
8.5/10
Very Good
The hotel is conveniently located nearby the train station and the rooms are comfortable. The staff was friendly and you can find many places to eat nearby. I’d recommend this hotel to any couples visiting Sapporo
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