Spa Hotels in Shanghai

When I booked the Bellagio, I saw on Trip.com that its price was slightly lower than other hotels around the Bund, so I thought it would offer good value for money. However, the check-in experience was a huge disappointment. A customer service representative contacted me in advance, and I clearly stated that we would check in at 4:00 PM. Yet, when we arrived at the hotel at 4:30 PM, we were told the room was still being cleaned. After waiting for over ten minutes, we finally got in, only to find the cleanliness appalling. There was a lot of dust—the white dots in the pictures below are all dust, and there are quite a few spots like that. There was also a stale odor left by the previous guest, and standing water on the floor of the bathroom shower room. As for the swimming pool, just as the reviews mentioned, the water was very murky, though the jacuzzi water was clean. The murky pool water was likely due to a lack of a water filtration system or infrequent water changes. Honestly, the only redeeming quality of this hotel is its location near the Bund and Suzhou Creek.

An absolutely wonderful experience. Every staff member we met at The Ritz-Carlton Shanghai, Pudong greeted us warmly. Since I booked the Oriental Pearl view room for my girlfriend's birthday and requested it in advance, they even arranged a cake and decorations—huge thanks to Rosy and her team. We also booked dinner ahead of time, and they decorated the table with rose petals, which was a very thoughtful touch. The breakfast offered a great variety, and the food tasted exceptionally well-prepared and delicious. The only minor drawbacks were that the first round of the minibar wasn't complimentary and parking wasn't free, though there might be some objective reasons for this; however, these small flaws didn't overshadow the overall excellent experience. Thanks again to Rosy and all the wonderful staff at The Ritz-Carlton Shanghai, Pudong~

A month before the National Day holiday, I started planning our family trip with our 2.5-year-old. He's not really suited for crowded tourist spots, and as low-energy parents, we're not up for intense 'special forces' style parenting either. So, I opted for a 'staycation,' which is super popular on Xiaohongshu (xhs). I'd bookmarked several highly-rated family-friendly hotels, and Pudong Kerry stood out as the most satisfying from my research. It offered family rooms, a kids' playground, and direct access to a mall – incredibly convenient! I quickly booked a stay on Ctrip, full of anticipation. We checked in on the evening of the 3rd. The front desk lady was very polite and answered all my questions in detail. When I asked if an additional adult could accompany my child into the playground (the package included entry for one adult and one child, but I was worried I wouldn't have enough energy and we'd need to take turns looking after him 🤣), she agreed without hesitation. I'm really grateful for that, and it proved to be a lifesaver in the playground – we truly couldn't keep up with our child! He had an amazing time, and we parents were exhausted. Upon entering the room, we immediately saw the special tent, a highlight of the family suite. Forget kids, even I, a 30+ adult, wanted to crawl in and hang out for a bit! For the two days we stayed, this little tent became his 'secret base.' When we were relaxing in the hotel, he'd be in there watching Qiaohu (Chuckle) or playing with his toys. The hotel also gifted him a little kangaroo plushie. Wow, it completely won him over and became his 'best buddy.' Every night before bed, he'd ask, 'Where's my best buddy?' Hahaha, the innocence of a child really touches your heart every single moment. The kangaroo T-shirt was a bit big, but that's fine; he can wear it when he's older and we can come back to the Kerry Hotel again. During check-in, the bed rail and children's toiletries were all prepared, which was very thoughtful. The first round of the mini-bar was free, and they even provided cookies, which tasted pretty good. The only suggestion I have is that the bed rail felt a bit unstable. At the head of the bed, it was fine because of the cabinet propping it up, but the foot of the bed felt loose; if you nudged it slightly, it felt like it would fall. Later, I was worried he might roll off in the middle of the night if the rail gave way, so I stuffed pillows along the side of the rail, which solved the problem. Hotel breakfast is on the 1st floor. Booking a family room includes two breakfasts. The breakfast spread was extensive, with Chinese and Western options, noodles, wontons, bread, and pastries – everything you could want, and it all tasted good. Next to the kids' playground was a gym, which looked very good with plenty of equipment, but I didn't get to experience it as I was with my child. This trip was very satisfying, and I look forward to returning to the Kerry Hotel to unlock new experiences.

The Peninsula Shanghai truly lives up to its reputation as a top-tier luxury hotel on the Bund. Its location is superb, right next to the Waibaidu Bridge, offering panoramic views of the Lujiazui skyline from the river-view rooms. The Art Deco-inspired decor is high-end and sophisticated, and the guest rooms and bathrooms are spacious, with a thoughtful double-sink design. What impressed me most was the 'Peninsula Time' – checking in at 6 AM and checking out at 10 PM – making for a very generous stay duration. The concierge and butler services were meticulous, and the lobby afternoon tea and the sixth-floor heated pool experience were outstanding. It's definitely worth a stay for a holiday in Shanghai.

Rating: 5/5 This was my second stay at the Waldorf Astoria, and I must say the experience was excellent. From the elegant Morandi-inspired color palette to the spacious 2-meter bed, everything in the room was impressive and incredibly relaxing. The staff were all very polite! I think next time I visit Shanghai, I will continue to choose the Waldorf Astoria. Also! During this stay at the Waldorf Astoria Shanghai on the Bund, I'd like to extend a special thanks to our dedicated concierge, Aaron Echole. He proactively added me on WeChat on the night of check-in, which made communication seamless afterward. When I requested a late check-out at the last minute, the concierge immediately helped coordinate and implement it, making the entire process efficient and smooth. I didn't have to go back and forth to the front desk for inquiries. The communication was easy and thoughtful, and responses were quick. You could feel the dedication in the details. Such flexible and considerate service made my trip much more relaxed and significantly enhanced this stay.

Unforgettable Vibes!!! The best hotel of our first Shanghai family trip! Staying at Banyan Tree on the Bund made our first family trip to Shanghai truly extraordinary. It was the best part of our entire vacation. The service was also best memory. Every staff member spoke excellent English and paid amazing attention to detail throughout our stay. The location on the North Bund is perfect—peaceful, adjacent to a great riverside jogging track, yet highly convenient with easy access to shopping centers and the Metro line. Our room featured magnificent views overlooking The Bund and the iconic Oriental Pearl Tower. The panorama was so breathtaking we could have easily spent the whole day just admiring it from inside. Furthermore, the breakfast spread was premium, diverse, and delightful. Everything about this hotel exceeded our expectations. I highly recommend Banyan Tree on the Bund. You will not be disappointed!

During our stay, Andy, Ivy, and Quain-G stood out for their exceptional service. Check-in was thorough and thoughtful—they carefully asked about our preferences and needs. After completing check-in, Ivy and Quain-G even kindly walked us to the elevator. The hotel lobby is spacious and elegant, with a polished, business-oriented design. The location is highly convenient—just under five minutes to the nearest subway station.

The views from the W Shanghai - The Bund are simply incredible, with floor-to-ceiling windows directly facing the Huangpu River and Lujiazui. The night views are especially stunning and make for great photos. The only downsides were that the mattress was a bit too soft, which made my back ache after a while, and the soundproofing in the room wasn't great. I could clearly hear noises from the hallway and next door, which disturbed my sleep at night. While the scenery is definitely the highlight and perfect for a visit to admire the view, those who prioritize a good night's sleep might want to consider other options.

The hotel is easily visible right after getting off the bullet train. The room is spacious and comfortable, equipped with a mini-fridge and a fantastic smart toilet. It was kept very spotless. Even though the room faces the street, it is very quiet once the windows are closed. The breakfast is delicious too. A special thanks to the young lady at the front desk (Agent No. 23) who checked me in—such an adorable girl with very attentive service!

The entire check-in process was thoughtful and attentive, with impeccable attention to detail. They proactively anticipated guests' needs, and their communication was both patient and gentle. Any queries were met with a swift response, and every detail was thoroughly considered, making me feel truly at home. The service felt natural rather than forced, and genuinely sincere, which greatly enhanced the stay. The whole experience was relaxing and reassuring. I'd definitely want Jojo to assist me again next time, highly recommended!