Mövenpick by Accor Shanghai People's Square

I've stayed here multiple times. The hotel lobby is on the second floor, and the overall environment is lovely. The location is super convenient, really close to People's Square metro station. The staff are always as warm and attentive as ever! 👍👍

The hotel's location is excellent, so I can overlook the fact that the room wasn't very spacious. They gave us a complimentary upgrade to an executive room on a higher floor with a street view, though the air conditioning wasn't very effective. We received welcome fruits and chocolates, which was a nice touch.

I chose this Accor Mövenpick (the name is a bit hard to remember!) after comparing several hotels around the Shanghai Grand Theatre, where I was going to see the closing performance of Les Misérables' 40th anniversary. Many details made my stay very satisfying: the luggage service and front desk were both very professional. They offered a complimentary longan and red date tea from the bar, and since I didn't have time to drink it, I asked a staff member to pour it into my thermos and deliver it to my room. The toiletries in the room were Jurlique, everything in the room was very clean, and the drinking water was small bottles of mountain spring water. The main thing is, I realized I'd forgotten my glasses after I left for the show (which essentially meant losing half the ticket price because everything was blurry). There was no time to go back for them, so I called the front desk and asked housekeeping to find them in my room. At the same time, I ordered a runner service to pick them up from the front desk, and they were delivered to the theater with just minutes to spare. The excellent hotel service combined with the speed of a Chinese delivery rider was incredibly moving – definitely a five-star review! My only regret is not getting to try their supposedly amazing ice cream; I'll have to make up for it next time.

The first Mövenpick hotel under Accor in Shanghai, it's ideally located in the heart of People's Square on Nanjing West Road, just 50 meters from Nanjing East Road Pedestrian Street, directly opposite a subway station, and right next to New World Department Store. The front desk staff are welcoming and check-in was swift. My room was on a high floor with a spacious bathroom and an 'Xiao Du' smart system. Room service was very responsive. There's also a self-service laundry room. As an opening promotion, the first round of the minibar was complimentary. This hotel is perfect for both business travelers and tourists.