Hotels with Breakfast in Shanghai

We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special. One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome. The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that. Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned. There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride. Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing. It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever

#Room#: Very comfortable, perfect for families of three or four with kids. I was traveling with two children and one adult, and my feedback is that we all slept incredibly well and had a great rest. It was quiet and the soundproofing was excellent. #Cleanliness#: Spotless. The housekeeper cleaned daily, changing sheets, duvet covers, and so on. They even installed bed rails for the kids, which was very thoughtful. #Breakfast#: A great mix of Chinese and Western options. There were Western choices like pastries, bread, and coffee, alongside Chinese favorites such as steamed buns, 'wowotou' (corn bread), corn, plain congee, millet congee, noodles, vegetables, and eggs. The fruit selection was extensive, and there was juice, milk, and soy milk – a wide and complete variety. #Dinner#: Noodles, wontons, etc. The kids loved it all. We actually gained a few pounds staying here because the food was so good! We ate well, slept well, and felt relaxed and at ease 😄. #Service#: The front desk staff were incredibly warm, attentive, thoughtful, and very professional. I would definitely choose to stay at Mercure Shanghai Yu Garden Bund again. I highly recommend Mercure Shanghai Yu Garden Bund to anyone planning to visit with children~

This was chosen by my boyfriend and me to celebrate our anniversary. First, I'd like to thank the hotel for the room upgrade, decorations, and cake. However, honestly, these are things a hotel of this caliber should be capable of providing. 1. Upon check-in, one of the fruits in the complimentary fruit platter was already rotten. The entire platter looked like it contained sub-standard or leftover items and generally wasn't fresh. After I reported this, the duty manager sent someone to deliver a fresh fruit platter, a bottle of red wine, and a plate of macarons as an apology. 2. When we returned to the hotel at 3 PM, there were no staff members at the hotel lobby entrance. No one opened the car door or helped with our luggage when we got out. 3 PM is peak check-in time for hotels, and even during shift changes, there should be seamless coverage. 3. I ordered some takeout, and the delivery person said I needed to call the front desk for it to be brought up. So, my partner called the front desk twice using the in-room phone. Both calls connected, but no one answered. He then went downstairs to ask the front desk staff if they received his calls. The front desk staff replied that it might be a communication issue with the landline and offered to come up to check, but since he was already downstairs, we felt it was unnecessary. 4. Finally, regarding the turndown service, as a leading hotel in Shanghai, I'm unsure if your turndown service standards don't include desserts or herbal tea. I've stayed at many other similar hotels, and I've never encountered such service. There wasn't even basic water placed on the bedside table, and the drinking water in the minibar wasn't refilled. After reporting this to the front desk, they said the duty manager would handle it, but it was the turndown service attendant who came, with the excuse that the manager was busy dealing with issues in other rooms. From the moment the sub-standard fruit was served, the entire hotel experience gave me the impression of complacent staff, poor hotel management, and a tendency to make excuses and be perfunctory. This is my first time writing such a long review, and these points genuinely affected my mood. Other minor issues, like only water being free in the minibar and soft drinks being charged (which seems petty), or the small complimentary cake tasting like it had been frozen for too long and crumbling easily, were all tolerable. After checking out, the manager offered a souvenir as an apology and some compensatory measures. The sincerity of the apology was there, but it's genuinely hard for me to choose this hotel again. Overall, the stay experience was rather average, and the price did not equate to the service we received.

Choosing the right accommodation truly elevated our Disney experience! The hotel's location is superb, making dining, entertainment, and transportation incredibly convenient. The room hygiene was impeccable; it was so clean and tidy that we felt completely relaxed. The front desk staff were attentive and reliable, making check-in a breeze, and they were proactive in resolving any requests we had. The complimentary shuttle service to and from Disneyland was a thoughtful touch, making transport hassle-free. Breakfast was plentiful and delicious, and the toiletries were high-quality, offering a great user experience. We also enjoyed the free massage chairs in the lobby, along with freshly ground coffee and daily brewed plum juice available at all times. On a night we returned late from the park, our clothes hadn't dried, and a staff member thoughtfully offered to dry and fold them for us. This level of detailed service truly made our stay exceptionally comfortable.

My child had an exam nearby, so I wanted to find a close place to rest. I'd seen this hotel being renovated and thought I'd give it a try. I arrived earlier than my check-in time and asked if there was an available room I could get into sooner. I ended up waiting about 10 minutes until a room was ready, and then they gave me the key card. Upon entering, it was clear the room had just been cleaned – the floor was still wet, a sign it had just been mopped. It had a smart toilet, and I didn't use the shower. The hand soap was verbena-scented, and there were two bottles of Nongfu Spring bottled water. Being on the side facing the residential area, it was relatively quiet. The air conditioning was powerful. The TV was a Skyworth smart TV, which allowed for on-demand content and screen mirroring. There's a small booth seating area with cushions and a small coffee table in the room, which is great for eating and means you're not just confined to the bed. Everything I've mentioned so far was satisfactory, but now for a pretty critical issue. As shown in image three, this huge bag of trash was left outside my door from 10 AM until 2:30 PM. It was ridiculous. Every time I went in or out, I could smell the garbage. There's actually a partition between rooms a bit further down; if it had been placed even 5 or 10 meters further away, I wouldn't have had to complain. This was particularly disappointing. The trash caused significant air pollution and was a very unpleasant experience. I hope the hotel takes this seriously and properly trains and assesses its service staff.

I originally booked a Deluxe River View Room at The Peninsula, but to my pleasant surprise, I received a complimentary upgrade to a River View Suite! What an amazing bonus! The suite offered a stunning, expansive view directly overlooking the beautiful Bund, creating a fantastic ambiance. The hotel's service was meticulous and attentive, the facilities were top-notch, and the environment was serene and elegant. During the holiday season, I even received some delightful complimentary treats. The whole experience was absolutely fantastic – truly a benchmark in luxury.

The front desk service was exceptional. I arrived late at night, and the hotel even arranged for a driver to pick me up from the airport and take me directly to the hotel. The entire service was incredibly warm and welcoming. They also provide shuttle service to and from Disneyland, and there's even a late-night snack service when you return to the hotel. The rooms are very spacious too. Highly recommend!

When I was choosing a hotel, I fell in love with the room at the Shanghai Club at first sight, and it certainly didn't disappoint. The room was even more beautiful than I imagined, with meticulously designed details everywhere. It felt exquisite and elegant, perfectly matching the hotel's overall style. The hotel's service was also top-notch – professional and just the right amount of warmth, which made me feel very comfortable. If I had to point out one thing, the room might have been a tiny bit damp, but in Shanghai, and in an old building, that's understandable and didn't affect my stay. The breakfast options weren't extensive, but there was enough to eat, and the taste was decent, neither outstanding nor poor. The main draw here was definitely the ambiance. Although I didn't sit at the bar in LongBar, the sofa seating was still an excellent experience. I really enjoyed the 'retro' style of service here. Perhaps because of the typhoon, there didn't seem to be many guests, which gave me the luxurious feeling of having the space almost entirely to myself.

I brought my child for a stay, and my little one was quite happy with the hotel. A female staff member on the W floor, who was guiding us, also had a great attitude – very warm and proactive in asking if we needed any help. In the evening, I planned to go to the bar for a drink and enjoy the night view after my child fell asleep. Around 9 PM, feeling a bit cold, I wore the hotel room's bathrobe and room slippers to the bar on the fourth floor for a quick drink, all without leaving the hotel. Upon entering, they first verified my guest status, and a male server led me in. As we were walking, the staff member told me to go back and change my shoes and that bathrobes weren't allowed. I paid a high room rate, used the standard hotel amenities, and was consuming within the hotel, so why should I be dictated on what to wear? There were no dress code notifications at all. They didn't inform me upon entry but waited until I was inside to tell me to leave. If there really is such a rule, the hotel has an obligation to clearly communicate it, perhaps by placing a sign where the slippers are provided. What's more, the male server even mentioned they had replacement slippers (these were plastic, not disposable), which clearly indicates they know guests might come in disposable slippers. Are they just trying to make things difficult for people?

+ The hotel is very close to Shanghai Railway station. Just 8 minutes of walk. + Very convenient to get to the tourist attractions like the Bund and Nanjing Road pedestrian street. Either with the subway or buss 64. +The bed was comfortable. +They have a laundry room which is good, - Something must have been wrong with the drying machine. The laundry was still very damp despite three hours in the dryer so we had to hang the clothes in the room. - I found the smart toilet uncomfortable. I tried to adjust the water jet, reading the manual using a translator app, but the water jet was still misplaced, too hard and cold. + The tea and the servis in the room was very cute and I enjoyed drinking the tea 😃 - The power chord of the kettle was too short to reach the outlet.🤔 I had to put a cup underneath. - Sometimes I could sense a smell of cigarette smoke or odor of sewer in the room coming back to the room after a day out. It disappeared after turning on the ventilation/AC