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Posted on Apr 22, 2026|Guestroom (3 Beds)
Momo GWe had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special.
One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome.
The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that.
Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned.
There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride.
Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing.
It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever
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Price per night fromS$ 64
Posted on Sep 5, 2026|B Duck Family Themed Room
Guest UserThis hotel is 8-9 years old, and the facilities are quite poor. There's absolutely no street view. I initially went to the Marriott Renaissance by mistake, which is around the same price and also has similar operating hours, but it's in a much higher building. If you're not in one of the street-facing rooms at the Mercure, you're looking right at the back of a residential complex. 😢 The late-night snack was just noodles and wontons from that day! And the breakfast the next morning 😂😂😂 was even worse... I arrived at 9:20 AM and most of the food was gone, and they weren't restocking it promptly. I observed that by 9:45 AM, there was hardly anything good left. If you want breakfast, you better go early! I came here based on Ctrip reviews, but honestly, it was just mediocre. I don't know why it has so many good reviews! The Marriott Renaissance, for a similar price, offers city night views (not of the Oriental Pearl Tower, though) and an indoor pool, and it's closer to Yu Garden. The two hotels are only about a 10-minute walk apart! Anyway, if there's a next time, I'll definitely choose the Marriott Renaissance. 😂😂😂 Oh, and the hairdryer in the hotel 😂😂😂 had a bad connection; I had to hold it to make it work. I also don't know if it was just my imagination, but when I first entered the bathroom, there was a slight smell of urine... and my nose is particularly sensitive. To sum it up in one sentence... this room is not worth 1200! The service, however, was very good! No doubt about that.
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Price per night fromS$ 148
Posted on Aug 7, 2026|Deluxe Room-King Bed
xiaoludichocolate
Having stayed at numerous top-tier five-star hotels both domestically and internationally, especially many in Shanghai, The Bellagio Shanghai is one of the very few that makes me want to return again and again. It's grand yet refined, with impeccable attention to detail. This stay was even better; Penny from guest services was beautiful and enthusiastic. She called and messaged me in advance to inquire about my check-in needs, and upon learning I was with a friend's family, she proactively arranged our rooms on the same floor and close to each other. She thoughtfully prepared fruit and toiletries for the children and even helped coordinate with their partner brand, Range Rover, for station drop-off, ensuring my friend's family and I had a perfect stay. The location is superb, convenient for both The Bund and North Bund, offering Suzhou Creek views, quiet yet central. Another highlight is the fantastic breakfast; The Bellagio's mini wontons are arguably the best in the country. This is a purely handwritten review, and I am extremely, extremely satisfied.
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Price per night fromS$ 427
Posted on Sep 4, 2026|Club Queen Room-King Bed
Anonymous UserThis hotel was absolutely fantastic for my solo trip to Shanghai! A huge thank you for the room upgrade – the view was incredible, with the park and the 'Three-piece Suite' (Lujiazui skyscrapers) right across the way. The hotel is connected directly to a shopping mall, which was super convenient for an afternoon stroll. I drove this time, and the staff were excellent. Upon check-in, they immediately asked if I needed parking service and offered a brilliant tip: next time, I can let them know in advance to park my car above ground. The hotel's location is already superb, but having the car parked right outside was even better, making it so easy to get in and out without searching for it in the underground garage! What really stood out was the Executive Lounge. Wendy in the Executive Lounge was wonderful during afternoon tea, immediately asking if I wanted anything to drink and making me a delicious hot chocolate. She even remembered me when I came for dinner that evening – so thoughtful! Shirley, who handled my check-out, was also excellent and meticulously asked if I needed an invoice or anything else. I'll definitely be bringing my family back here next time!
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Price per night fromS$ 190
Posted on Sep 5, 2026|King Deluxe Room
Guest User
For our family trip, we chose the Waldorf Astoria's new building river-view room. The room was spacious, and the floor-to-ceiling windows framed the magical Shanghai river view like a moving painting. Our dedicated concierges, Aaron and Brin, meticulously considered every detail for our family outing, providing practical suggestions for local attractions and responding to our requests efficiently and effectively. During our leisure time, sitting by the window, watching the boats slowly cross the river, we soaked in the unique vibrant atmosphere of the Bund. The quality of the facilities combined with the warm service created truly precious memories for this trip to Shanghai.
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Price per night fromS$ 418
Posted on Nov 12, 2023|Deluxe Twin Room 3
Guest User
The B&B is very comfortable. The decoration style seems simple but is very clean and tidy. I like the minimalist style very much. It has a mahjong table, a singing room, and a projector. It's a pity that I came late and didn't get to play. I'll try it next time. Two 1.5-meter large beds are put together so that children can roll around as much as they want~
The kitchen downstairs has a pot and an oven. The boss cooked corn for the children in the morning. He ate breakfast and looked at the rice fields outside the window. He was in a great mood. It only took 9 minutes to take a taxi to Haichang. It was very convenient and a very pleasant stay.
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Price per night fromS$ 37
Posted on Aug 13, 2026|Wonderful Twin Room
Guest UserOur three-generation family stayed at the W Hotel this time and we were absolutely thrilled! 👍 The ambiance, service, and food were all excellent. We booked four rooms and everyone had a fantastic experience. We can't praise it enough!
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Price per night fromS$ 412
Posted on Jul 14, 2026
Guest UserThis particular room we got was only big enough for one person in my opinion. We however had a very comfortable sleep on the beds.
The staff was very friendly and the location was ideal.Inside the lobby area, you are able to make tea or coffee throughout the day.There are many restaurants and shops nearby. I would recommend this place.
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Price per night fromS$ 19
Posted on Aug 31, 2026|Smart Premier King Room
DenghuoExtremely satisfied with my stay! The water, electricity, and internet were all very stable, and the front desk staff were all attentive. The facilities are new, and the room had a lot of thoughtful details. The value for money is really excellent. I saw online that it's close to both the metro and the train, and it truly is. If you're catching a train the next day, I highly recommend this hotel.
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Price per night fromS$ 86
Posted on Aug 14, 2026|Rome Alleyway Quadruple Room with Imax Projection
Kxos9The place was so clean and close to all the places i wanted to go. Location is really convenient, and they even permitted us to order from taobao under their phone number. So kind🫶🏻
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Price per night fromS$ 37