Hotels with WiFi in Shanghai

We had such an amazing experience at this Disney hotel, and I truly feel like this property deserves every bit of praise. My husband, our 6 kids, and I traveled all the way from Orlando, Florida in America, and after such a big trip, staying somewhere this welcoming, clean, and well-run meant so much to us. From the moment we arrived, the staff made such a strong impression on me. Every single person we interacted with was incredibly kind, welcoming, patient, and genuinely helpful. It did not feel fake or forced at all, it felt like they truly cared about making sure our stay was comfortable and special. One thing I really want to mention is that even with us traveling from America, the language barrier was honestly not hard at all when dealing with the staff. That was something I truly appreciated. Everyone was so kind, so patient, and so willing to help that communication never felt stressful. They made everything feel easy and comfortable, and that meant a lot, especially traveling with a big family and small children. No matter what we needed, they did their best to help us understand and made sure we felt taken care of. That level of effort, patience, and kindness goes a very long way, and they really made us feel welcome. The staff went above and beyond in so many little ways, and those things really added up. Any time I had a question, needed help, or wasn’t sure about something, someone was there with a smile, ready to help without hesitation. That kind of service stands out, especially when you are traveling with family, and it made such a huge difference for us. They were not just “nice” .They were the kind of staff that makes you stop and think, wow, these people really care. You can feel when people are just doing a job, and you can also feel when people are truly making an effort to give guests a great experience. This staff absolutely did that. Now let me talk about the cleanliness, because honestly this is one of the cleanest hotel properties and rooms I have ever seen in my life. I do not say that lightly. The moment we walked in, everything looked absolutely spotless. Not just tidy, not just “good enough,” but truly immaculate. The room looked fresh, polished, and cared for in a way that is hard to explain unless you see it for yourself. Every surface looked pristine. The floors were clean, the bathroom was shining, the bedding felt fresh and perfectly maintained, and the entire room gave that rare feeling of being deeply, properly cleaned. There was not that uneasy hotel feeling some places have where you start wondering what has or has not really been cleaned. This place felt the complete opposite. It felt sanitized, refreshed, and cared for to the highest standard. The room was so clean that it immediately made us feel comfortable enough to fully relax. When you are staying with children, cleanliness matters even more, and this hotel absolutely exceeded expectations. I noticed the details, and the details matter. The bathroom was spotless, the beds looked crisp and fresh, the furniture was clean, the floors looked amazing, and the whole room felt like it had been cleaned with real care and pride. Even beyond the room itself, the entire property was unbelievably clean. That is what impressed me so much. Usually a hotel might have a nice room, but the hallways, common areas, elevators, or grounds do not always match that same level of care. Here, the cleanliness was consistent everywhere. The entire property was beautifully maintained, and you could clearly tell that cleanliness is taken seriously at every level. Everything looked so well-kept, so polished, and so intentionally maintained that it honestly made the whole stay feel even more luxurious and relaxing. It is such a good feeling to be able to fully settle in and enjoy your stay without noticing dirt, neglect, or things being overlooked. This hotel gave us that peace of mind completely. You can tell there is real effort behind the scenes to keep ever

The hotel was really clean, and the service was excellent. They even gave us a free upgrade, so we ended up staying for several days straight. It was fantastic! The main thing is the great value for money. We'll definitely be back. Facilities: Excellent, well-equipped Cleanliness: Spotless Environment: Elegant Service: Top-notch

This was chosen by my boyfriend and me to celebrate our anniversary. First, I'd like to thank the hotel for the room upgrade, decorations, and cake. However, honestly, these are things a hotel of this caliber should be capable of providing. 1. Upon check-in, one of the fruits in the complimentary fruit platter was already rotten. The entire platter looked like it contained sub-standard or leftover items and generally wasn't fresh. After I reported this, the duty manager sent someone to deliver a fresh fruit platter, a bottle of red wine, and a plate of macarons as an apology. 2. When we returned to the hotel at 3 PM, there were no staff members at the hotel lobby entrance. No one opened the car door or helped with our luggage when we got out. 3 PM is peak check-in time for hotels, and even during shift changes, there should be seamless coverage. 3. I ordered some takeout, and the delivery person said I needed to call the front desk for it to be brought up. So, my partner called the front desk twice using the in-room phone. Both calls connected, but no one answered. He then went downstairs to ask the front desk staff if they received his calls. The front desk staff replied that it might be a communication issue with the landline and offered to come up to check, but since he was already downstairs, we felt it was unnecessary. 4. Finally, regarding the turndown service, as a leading hotel in Shanghai, I'm unsure if your turndown service standards don't include desserts or herbal tea. I've stayed at many other similar hotels, and I've never encountered such service. There wasn't even basic water placed on the bedside table, and the drinking water in the minibar wasn't refilled. After reporting this to the front desk, they said the duty manager would handle it, but it was the turndown service attendant who came, with the excuse that the manager was busy dealing with issues in other rooms. From the moment the sub-standard fruit was served, the entire hotel experience gave me the impression of complacent staff, poor hotel management, and a tendency to make excuses and be perfunctory. This is my first time writing such a long review, and these points genuinely affected my mood. Other minor issues, like only water being free in the minibar and soft drinks being charged (which seems petty), or the small complimentary cake tasting like it had been frozen for too long and crumbling easily, were all tolerable. After checking out, the manager offered a souvenir as an apology and some compensatory measures. The sincerity of the apology was there, but it's genuinely hard for me to choose this hotel again. Overall, the stay experience was rather average, and the price did not equate to the service we received.

I chose this hotel's panoramic Bund view king room specifically for my business trip to Shanghai, and the moment I opened the door, I knew I’d made the right choice. [Coffee] The room is on a high floor, with a floor-to-ceiling window directly facing the Bund. Even during the day, the view was expansive, but it wasn't until night fell that I truly understood what 'stunning' meant. Around 6 PM, as dusk settled, the lights across the river began to flicker on one by one – first the outline of the Oriental Pearl Tower, then the glass facades of Lujiazui's 'three giants', and finally, the entire Huangpu River shoreline illuminated, winding before my eyes like a golden ribbon. I just sat on the window-side sofa, doing nothing but gazing out. Tourist boats glided slowly across the river, trailing streaks of light; in the distance, the Bund's historic buildings, bathed in warm yellow light, unfolded like a slowly revealing painting of old Shanghai. It was a peculiar feeling – to be in the heart of a bustling metropolis, yet, thanks to this window and this room, to have a quiet, private viewing platform all to myself. The room itself was also impressive. The king-size bed faced the window, so I woke up to the morning light on the Bund and could enjoy the night view before drifting off to sleep, making even bedtime feel ceremonial. The bedding was very comfortable, the pillows were just right (neither too soft nor too firm), and the mattress provided perfect support. After a day of walking, lying down completely relaxed me. The bathroom was also noteworthy; the wet and dry areas were well-separated and very clean, and the hot water came quickly with good pressure. The toiletries had a subtle woody scent that wasn't overpowering, leaving a pleasant fragrance after showering. The service was equally excellent. The front desk staff were very welcoming during check-in, proactively recommending nearby restaurants and the best viewing times. The room came with welcome fruits and a handwritten card, showing thoughtful attention to detail. When I wanted a cup of hot water in the middle of the night, it was delivered quickly after a phone call, with no hint of impatience. And the location, of course, is unbeatable. It's just a few minutes' walk to the Bund, and getting to Nanjing Road and Yu Garden is very convenient. Honestly, once I checked in, I didn't even want to go out – why jostle with crowds on the Bund when I could enjoy the night view peacefully with a cup of tea right in my room? The only minor regret was that it was a bit cloudy on my check-in day, making the distant skyline a little hazy. But on second thought, the misty river combined with the lights added a certain poetic blur, which was also a unique experience in itself. If I come to Shanghai again, I will definitely choose this room. After all, turning the Huangpu River's night view into your room's 'background wall' – that experience is truly worth it. I highly recommend it to anyone visiting Shanghai who wants to fully appreciate the Bund's night scenery – trust me, you won't be disappointed.

I originally booked a Deluxe River View Room at The Peninsula, but to my pleasant surprise, I received a complimentary upgrade to a River View Suite! What an amazing bonus! The suite offered a stunning, expansive view directly overlooking the beautiful Bund, creating a fantastic ambiance. The hotel's service was meticulous and attentive, the facilities were top-notch, and the environment was serene and elegant. During the holiday season, I even received some delightful complimentary treats. The whole experience was absolutely fantastic – truly a benchmark in luxury.

The front desk service was exceptional. I arrived late at night, and the hotel even arranged for a driver to pick me up from the airport and take me directly to the hotel. The entire service was incredibly warm and welcoming. They also provide shuttle service to and from Disneyland, and there's even a late-night snack service when you return to the hotel. The rooms are very spacious too. Highly recommend!

When I was choosing a hotel, I fell in love with the room at the Shanghai Club at first sight, and it certainly didn't disappoint. The room was even more beautiful than I imagined, with meticulously designed details everywhere. It felt exquisite and elegant, perfectly matching the hotel's overall style. The hotel's service was also top-notch – professional and just the right amount of warmth, which made me feel very comfortable. If I had to point out one thing, the room might have been a tiny bit damp, but in Shanghai, and in an old building, that's understandable and didn't affect my stay. The breakfast options weren't extensive, but there was enough to eat, and the taste was decent, neither outstanding nor poor. The main draw here was definitely the ambiance. Although I didn't sit at the bar in LongBar, the sofa seating was still an excellent experience. I really enjoyed the 'retro' style of service here. Perhaps because of the typhoon, there didn't seem to be many guests, which gave me the luxurious feeling of having the space almost entirely to myself.

I brought my child for a stay, and my little one was quite happy with the hotel. A female staff member on the W floor, who was guiding us, also had a great attitude – very warm and proactive in asking if we needed any help. In the evening, I planned to go to the bar for a drink and enjoy the night view after my child fell asleep. Around 9 PM, feeling a bit cold, I wore the hotel room's bathrobe and room slippers to the bar on the fourth floor for a quick drink, all without leaving the hotel. Upon entering, they first verified my guest status, and a male server led me in. As we were walking, the staff member told me to go back and change my shoes and that bathrobes weren't allowed. I paid a high room rate, used the standard hotel amenities, and was consuming within the hotel, so why should I be dictated on what to wear? There were no dress code notifications at all. They didn't inform me upon entry but waited until I was inside to tell me to leave. If there really is such a rule, the hotel has an obligation to clearly communicate it, perhaps by placing a sign where the slippers are provided. What's more, the male server even mentioned they had replacement slippers (these were plastic, not disposable), which clearly indicates they know guests might come in disposable slippers. Are they just trying to make things difficult for people?

This particular room we got was only big enough for one person in my opinion. We however had a very comfortable sleep on the beds. The staff was very friendly and the location was ideal.Inside the lobby area, you are able to make tea or coffee throughout the day.There are many restaurants and shops nearby. I would recommend this place.

The place is quite nice and homey. There’s a lot of cookwares and kitchen utensils, also smart projector for entertainment. The place is easy to find, even though we need to walk a quiet distance from the nearest station. Still reachable though. There’s also many stores, cafes, and restaurants nearby. The hosts are very helpful and professional. I would recommend to stay here bcs it offers excellent value for money…