Hotels with Rooftop Pools in Phuket

"The hotel reception has a tall, medium-built, slightly dark-skinned female staff member who speaks excellent Chinese and is very charming. Her service is exceptional; she understood all my requests and helped me resolve them. For this price, in my home country, I'd barely get a budget hotel, and not even a well-located one at that. But here, I got a large room with excellent service. I highly, highly recommend it! Everything was perfect except that the AC wasn't turned on before I checked in. Also, right across from the hotel entrance, after exiting the parking lot, is Central, so there's no need to walk around."

"Very beautiful place to take good photo. Upon arrival, greet by a cheerful staff “BOY”, help us luggage’s and take photos of us, and he keep on making my mom laugh. He really enjoy his job! However , deal to peak season, need to wait until 2:30 for room ( check in time is 3pm). This is my mom 85 years old birthday trip, hotel arranged a birthday cake for us, and when we check out, a small handicraft souvenir received. Overall, very good place to stay . Only the shower is sometimes hot n cold, toilet ventilation is noisy and swimming pool is always full of guests. Better stay pool access room"

"The hotel is very good for the price. Our room was spacious enough and kept pretty clean throughout our stay. Cleaning service was daily (you just need to hang the notice on the door). The breakfast was a buffet. There wasn't a huge variety, but it was enough to get a good start to the day. The rooftop pool offers a nice view of the mountains. Unfortunately, the pool bar was closed during our stay. The location is pretty good — around a 15-minute walk to Patong Beach and just 3 minutes to the famous Bangla Road. I was a bit worried that it might be very noisy because there's a Bangla Boxing Stadium right near the hotel, but it was always calm after 11 p.m. Excellent value for money. I would definitely stay here again."

"The room was very spacious, and there’s a 7-Eleven right across the road which was super convenient. The location is also really good — we walked everywhere during our trip and it was very easy to get around. The only thing that made us a little uncomfortable was that there was a connecting door inside the room leading to the room next door. At first it felt a bit worrying, and unfortunately the guests next door checked in around 2am and were drinking, talking, and laughing loudly, so it was quite hard for us to sleep. The soundproofing could definitely be improved. Other than that, everything else was really good👌 We requested a birthday decoration for my boyfriend and it turned out so cute 🥹 The towel cake decoration was adorable hahaha. Thank you so much for the effort and warm service 🤍"

"The facilities of this hotel are fantastic and the location is good for the market and water park. However, the service was really disappointing. Upon arrival, we were told we were upgraded from a studio to a one bed which sounded great. However, the only difference between the rooms was an additional privacy screen which was stiff and difficult to move as well as being covered in smears and dirty. When we booked the hotel we were excited about the amenities including the free fitness classes. The QR code to book this took me to a link to pay for them so I messaged reception on the WhatsApp which they had informed could be used for “any questions”. The reception couldn’t help and didn’t give any advice other than go to the gym - we were on our way out and the class was at 9am the next day so we ran up there. There were no staff in the gym and the restaurant staff also couldnt advise as to where the staff were. We then walked down to reception for advice again - they told us go to the gym, we said we had done this and they then said wait until the class and just show up as they didn’t know the process to book. As a hotel that advertised the fascilities and gym classes it’s quite shocking that the reception wouldn’t be able to advise on the booking system - it genuinely felt like they didn’t want to help. Given the class was at 9am I didn’t want to just turn up in case there wasn’t space. After 10 mins back and forth they conceded and radio up to the gym and ask a staff member to be there. We then go up there again and the gym staff member ALSO didn’t know the proper booking process. Eventually they took our email addresses to add us to the list. This took an unnecessarily long time with a lot of run around and staff that really didn’t want to help us/know the internal processes - these are things I would expect any hotel staff to know as a minimum. We were originally looking at coming back to stay for a month or so in their apartments as the price is great however, the poor service and lack of knowledge of processes has meant that this hotel has lost a potential repeat customer."

"We stayed for 7 days with our family, and the hotel is excellent for children. It has a large area with three pools and slides. We got a free room upgrade and connecting rooms, for which we are very grateful to the ladies at the front desk! The breakfasts didn't get boring over the 7 days."

"Very friendly and helpful staff here. Enjoyed the rooftop pool, and the buffet breakfast (great omelets). Walking distance to Surin beach (10-12 min), with a 7-11 and or Tops along the way. Couple different restaurants close by, or you can eat upstairs in their restaurant. We also used Grab and ordered food In a few times. Each room has its own secure wifi, rather than open wifi for the whole building. They do have unsecured wifi avail in the lobby and restaurant as well."

"We stayed in a room with direct pool access for 4 nights and had a very warm, welcoming hospitality experience overall. The staff were excellent, but the hotel itself and its facilities were a bit hit-and-miss. The property feels dated and could use some renovation—the buildings show discoloration, and there was mold in the bathroom along with an unpleasant odor, possibly from the septic system. One highlight was the complimentary minibar, which was replenished daily with water, soft drinks, Chang beer, whisky, vodka, gin, snacks, and even a lovely small dessert in the evening. Getting around can be a bit challenging without your own car or motorbike, especially for elderly guests, as the hotel is located on a hill about 15–20 minutes from the town center. There is a shuttle service to and from Jungceylon Shopping Mall, but it only runs every couple of hours and stops at 9 PM. Breakfast offered a wide variety of options, and I’d definitely recommend booking a rate that includes it. The rooftop bar and restaurant are a standout feature, with stunning panoramic ocean views and a great selection of drinks and cocktails."

"This room offers great value for money, and the best part is you can smoke on the balcony! A real treat for smokers! It's one of the few hotels near Patong Beach with a rooftop pool and a nice view. There's a lady at the front desk named Pan Peiling who speaks Chinese and provides excellent service. On my second day, I was worried about getting a taxi to the airport, so she helped me book one the night before. I'd heard it's hard to get a taxi here, so having a local connection really made a difference."

"The hotel is beautiful, with stunning views at every turn in the public areas – perfect for photos. The two pools and the beach with sun loungers also offer gorgeous scenery, and you can watch the sunset from the beach. However, the hotel's service team is poorly trained. We first encountered yellow water coming from the tap in our room. We reported it to the front desk the next day, and it was fixed that evening, but on the third day, the problem reappeared even worse. Housekeeping often started very late in the afternoon, which is quite unusual. One day, we had to call the front desk twice to get our room cleaned. Another day, we asked them to come later because we had just returned from swimming and needed to shower, but our room wasn't cleaned at all that day. We also experienced a power outage on our entire floor one day; luckily, it was resolved by the time we returned from dinner. When we checked out, they surprisingly claimed they couldn't find an umbrella. We were there for four days without a single drop of rain, so why would we take their umbrella? The Friday buffet was terrible; the mantis shrimp meat was mushy. The only edible items were the boiled shrimp and mussels, and the dipping sauce was good. Overall, the value for money is extremely low."