Hotels with Private Pool in Bintan

"Everything about this place was perfect – the service, the ambiance, the food, and the prices. I'll definitely be bringing my family and friends back here. I heard that during the off-season, it's only around 500 RMB, which is incredible value for money. This time, I visited during Chinese New Year and unfortunately couldn't book a sea-view room, which was a real shame because I bet the views from there are absolutely stunning. After getting off the boat, the first small booth on the left is where the hotel's reception and parking staff are. We waited about 10 minutes for a private car to take us to the hotel, and the service was excellent. The front desk staff, I'd say, were adequately helpful, but not overly enthusiastic – perhaps they deal with too many check-ins in a day and become a bit desensitized. We stayed on the island for two nights. It was the rainy season, so we experienced both downpours and sunshine. However, just before we left, the sun came out in full force. A word of caution: make sure to apply sunscreen everywhere! I got sunburned in just one morning. Honestly, the prices on this island are really low. I found it to be very affordable, and the service was excellent. There's a small shopping street right next to the hotel where you can buy basic necessities like clothes and shoes. I initially thought that a hotel of this size would have a more expensive beach club, but we ordered a whole table of food for two people and it only came to just over 300 RMB. Seriously, the service at the hotel's beach club by the pool was amazing. They met every request. I felt like I got more than my money's worth. And a heads-up for travelers: knowing English is really important when you're abroad."

"Our stay was just perfect. It is a beautiful Balinese traditional set-up villa, every staff was friendly and so kind and it really touched my heart. It's a bit old property but perfectly maintained, I didn't feel it's old at all and I was rather impressed how well they kept this beautiful villa. You can also notice a great attention to detials, the person (people) came up with this design and architect must be genius! I was worried after seeing the review on bugs, yes there are bugs, but it's perfectly natural cause the villa is in the middle of the nature! That's the charm of this resort. I would be concerned if they use too much chemicals to kill the bugs. I hate bugs but there was nothing harmful - like a roach I always see in HK.. so I was totally ok! There are cute lizards roaming around too, I really loved watching them. I really enjoyed staying in Banyan Tree but most of all it was people who made my stay memorable - everyone smiles and greeted so nicely which really made my trip. They were very attentive and accommodating too. I wish I could go back one day!"

"Was a relaxing and great stay overall! There are convenience stores and some F&B options just nearby as well. There are some ants and bugs in the open areas (obviously) as well but that didn’t bother us! Service was great as the staffs were friendly and super responsive."

"The resort arranged free shuttle for pick up from Bintan Ferry Terminal for a nearly 80 minutes drive with bottled waters and cookies served. Quite thoughtful! We stayed at two Garden terrace inter-connected rooms with a family of four. The rooms were quite spacious and well maintained. The resort provides 2 bicycles per room for mobility within the resort, which is a well landscaped expanse. Thoroughly enjoyed our bicycle rides. We also used the buggy rides for getting around the resort, which was quicker and more easier. The staff were courteous and warm. Few to name are 1. Kiki from the Earth Basket who engaged enthusiastically with us to show us around the fish ponds, rabbits and the various plants. 2. Kay and Ganjar from the The Dining Room (main restaurant which serves diverse cuisine) are warm and welcoming. 3. Intan from Rika Rika (Indonesian cuisine) is full of smiles and agile to serve customised order. Weather was just perfect and overall we had a pleasant, refreshing stay. Few areas the resort should focus on - the staff at The Dining Room were understaffed and found to be tired/ sweating. We found the Food variety and quality at the Christmas Eve Dinner disappointing for the price charged. The Indonesian cuisine at Rica Rica was more tastier though less in variety. We enjoyed the Stargazing, leisurely walks at the beach, bicycling, though we missed the water sports due to monsoons. Overall, we do plan to visit this resort sometime again for sure."

"This resort is a quiet soul’s dream. It’s where you go when you need to reset not just physically, but mentally and emotionally. Whether you’re traveling alone, as a couple, or even with close friends, this is the kind of place that leaves you feeling restored and centered. I left feeling lighter, happier, and more present. I will absolutely be coming back—and next time, staying longer."

"We had a truly wonderful stay at Hotel Indigo Bintan, and it exceeded our expectations in every way. From the moment we arrived, the hospitality was outstanding. The staff were warm, attentive, and genuinely caring, always greeting us with smiles and going out of their way to make sure we were comfortable. Traveling as a family, we really appreciated how thoughtful and accommodating everyone was—it made the entire stay feel relaxed and special. The highlight for us was Ocean Restaurant. The food was consistently delicious, well-presented, and offered a great variety, every meal felt fresh and satisfying. Dining with the sea view made the experience even more enjoyable. The resort itself is beautiful and well-maintained, with a great atmosphere for families. We had so much fun together, whether it was relaxing by the pool, enjoying the beach, or simply soaking in the peaceful surroundings. It was the perfect balance of relaxation and enjoyment. Overall, Hotel Indigo Bintan delivered an unforgettable experience through excellent service, great food, and genuine hospitality. We left with happy memories and would definitely return again. Highly recommended for families and anyone looking for a refreshing getaway."

"Stayed there for 4 days 3 nights for surprise birthday celebration! Gonna start off with the security at the entrance. It was good as they seem to really checked on who or which guest was entering the resort. 👍🏻 The resort was very nice, so spacious , very clean as well! The pool is really well maintain. Bed is super comfy. Have Netflix on TV. Requested for a room deco for surprise birthday , even tho the date of the deco gotten wrong, appreciate the reservation officer came personally to actually apologies. But I have to say the birthday deco is very pretty. I love it The team member and all the staff are very friendly , approachable and helpful. Prompt reply from the team In WhatsApp whenever anything was requested or asked Service was definitely 💯👍🏻 Ordered room service on the first day we arrived for dinner ( as it was late and raining outside ) - The food was actually really tasty. Breakfast was normal,not too bad, have nice beach view to enjoy. Arranged a romantic dinner for birthday , but sadly it’s raining heavily , location have to shift to inside the restaurant instead of by the beach. The setup was ok ok . Staff was so nice to sing a birthday song :) . Food was nice too , no complain Overall happy with my stay, it was a good experience, wish I could stay a little more longer ! Will definitely recommend my friends and family here. Thank you to all team from Pantai Indah :)"

"We recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests. 1. Room Consistency & Communication Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved. 2. Villa Room Maintenance On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression. We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved. Thank you for taking the time to read our feedback."

"Everything was great but please learn to delivery ”no” message to your customer instead of stalling tactic. We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room. But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet."

"Pleasant stay at de Bintan Villa with friendly staffs and customer service! Really enjoy the stay here, a great escape from the hustle bustle cities. There’s a mini zoo in the villa too!"