Kamuela Villa Lagoi Bay Bintan

A peaceful retreat at Kamuela Villas Bintan. I love the bathtub! The private pool is clean and perfect for relaxing. Friendly and helpful staff made the stay even more enjoyable!

my kids had diarrhoea after swimming in the private pool. I wonder how often it is cleaned, as there is no chlorine, and I spotted a frog in the pool at night. should have just gotten a better hotel without a private pool. the fire extinguisher in the kitchen already passed expiry (Feb 2025) while my vacation here is in June. the toilet choked 2 days in a row as the flush was not strong, and with my kids diarrhoea, the experience was horrific. we had to run to lobby to use their toilet there. a lot of mosquitoes in the resort. breakfast was served to room but not appetising at all. we had to keep watching our food as birds and monkeys can enter to steal food. the whole kitchen and part of the room was infested with ants, leaving a cup with sweet drink brings their colony in minutes. the housekeeping staff also missed out the towel and toothbrush for the additional pax in my room even though I paid for the additional pax fees. word of caution to holiday goers, choose a better hotel if u want to truly enjoy your holiday.

Room, bathroom and swimming pool are very nice and clean. Our driver salamat is friendly ☺️ We will come back next time.

The hotel offers a fantastic stay with friendly staff and modern amenities. Rooms are clean, spacious, and well-equipped. Prime location near main attractions and public transport. Breakfast buffet was varied and delicious. Minor noise from the street but manageable. Highly recommended for both business and leisure travelers.

it was goood. the place was beautiful and very spacious. i love the stay!! very relaxing 🌷❤️ good staff also. they were responsive and help us with the questions we have. nice nice!! will come again if have the chance.

We stayed for 3 days 2 nights and didnt really enjoyed our stay. The place was rather dark and overall wasn't as clean as we like it to be. The pool wasn't functioning most of the time, we had to ask the staff to assist to switch it on. Breakfast was boring and choices were limited. We ordered the bbq and were presented a pricing to sign off when the food arrived. However when we were checking out, the price they showed wad a different, higher pricing which took us by surprise. They tried to brush it off by simply cancelling away what we signed off, and we had to talk to them about it. Overall felt that villas stay are not for us!