Hotels with Gym and Fitness Centre in Bintan

We recently returned from a five-night holiday in Bintan and stayed at your hotel for the last three nights (nights 3, 4, and 5). While we were happy to secure a room for those dates, we encountered two issues during our stay that we feel should be brought to your attention— in the hope that they can be improved for future guests. 1. Room Consistency & Communication Due to high demand, the same room type we booked for nights 3 and 4 was no longer available for night 5. As a result, we had to book a different room type for the final night, all paid in advance. When we checked in, we explained to the front desk staff that we would prefer to stay in the same room for all three nights, and we were willing to pay any price difference if necessary. The staff member said they would check and get back to us—but we never heard anything further. Admittedly, we also forgot to follow up. However, we assumed that no news meant we could remain in the same room. The next day at noon, we received a sudden call requesting us to check out immediately, which completely disrupted our day’s plans and led to a rushed and stressful move. We even left some personal items behind in the process. In the future, we would greatly appreciate clearer follow-up from hotel staff—whether or not a room change is possible, please confirm with guests either way rather than leaving the matter unresolved. 2. Villa Room Maintenance On the last night, we moved to a villa. Unfortunately, during our shower we discovered that the drainage system was severely clogged. Water from the shower area didn’t drain properly, and water even backed up from under the sink and around the toilet. This was not only inconvenient, but honestly quite unpleasant. While your staff did eventually help us resolve the issue, it significantly affected our overall experience and left a negative final impression. We chose your hotel with high expectations and understand that busy periods can lead to service challenges. But with a bit more proactive communication and better room maintenance, we believe the guest experience can be much improved. Thank you for taking the time to read our feedback.

Doulos Phos the Ship Hotel is a place of total serenity and peace. Upon arrival ,we were greeted by the warm hospitality of the hotel team. Andri, the hotel manager gave us a good overview of the activities that we can enjoy at the hotel. He personally conducted the tour and the ship hotel and briefed us on its interesting history. The room was clean and comfortable. The breakfast was simple but delicious. The sunset and sunrise were beautiful. In the evening, we had a 10-course Rijstafel, an Indo- Dutch semi fine dining comprising a welcome drink, appetizer,, main course and dessert plus a very special brew of coffee. Overall, it has been a wonderful weekend getaway for me and my wife. Will come back again to explore the surroundings more.

Our experience is the hotel is great, the staffs are very friendly, especially staff Aminah, she brought a bright smile and always love to talk to her. Hotel cleanliness is great. The breakfast buffet is delicious as well. Only, we have encountered about the lunch , where the Angilo Olio taste is very bland and the dine in food - Soto Ayam is way too salty. Other than that, we enjoyed our stay so much. Thank u HOMM LAGUNA Bintan.

Everything was great but please learn to delivery ”no” message to your customer instead of stalling tactic. We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room. But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet.

Stayed in the private pool ocean view villa, and it was one of the best villas I’ve ever visited! 😍 The villa itself was beautiful: * 🚽 Japanese/Korean heated toilet * 🚿 Large shower * 🛀 Large bathtub * 🪞 Couple’s sink with plenty of space * 🛏️ Big, comfortable bed The ocean is clear and unpolluted, and each villa comes with an inflatable paddle—high tide was so fun, and low tide lets you spot little fishes. It felt like a private beach —perfect for fun and amazing photos with no photo bombers.✨The pool was perfect too, cleaned daily, and the resort was very private and peaceful. 💡 If I were to share my advice 🤿 Go snorkeling! My biggest regret was not going 🥺. If the water in front of the villa is already this clear and full of fish, I can only imagine the snorkeling spots. 🐠 🍽️ The Ocean Restaurant was excellent—fresh local fish and seafood noodles for 385k IDR. I only wish I tried the mud crab! 🥲 https://oneofakindbintan.github.io/oneofakindbintanmenu/ocean/mobile/index.html Room Service Menu 🚲 Free bicycles are available—just ask reception and they’ll deliver them to your villa. 💆♀️ Book a spa session—I spent so much time researching spas before the trip, only to find that the resort itself offers affordable spa packages. I didn’t plan enough time for it 🤏🥲 but it’s seriously worth it. 💡 My advice: Stay in the ocean view villa—it’s absolutely worth it. Transport is easy to arrange, but this level of ocean view and privacy at this price is rare. ✨ The best vacations are the ones with regrets from not knowing more—so go for this. A true hidden gem—100% worth visiting! 🌊💙 ❤️ Huge thank you to the manager and team for their outstanding hospitality and excellent service. Everyone was friendly and attentive, which made the stay even more memorable.

Biru is the villa area of Nawan Garden. The environment is very good. The waiter sent us to the door of the room with great enthusiasm. The single bed in the bedroom is a bit small and can only sleep one adult. If there are many people, you can put the two single beds together. The bathroom is a bit simplistic, if you need a comb toothbrush you can call. The overall feeling in Bintan is that people are very good. Even if the communication is not too smooth, they will not bother to explain. My request is to know one or two keywords. The only regret is that I saw a mini zoo in Nawan, I wanted to take the children to the waiter and told me that I was gone.

Near the beach and have multiple things to do including volleyball cycling kayaking. The room my family stayed in looked to be one of the older rooms. It is decently clean enough. Service wise was good as the staff strived to assist my family for our requests. Snacks provided in room are free which is nice. Kakung at sun moon restaurant was great

I had a very quiet and undisturbed stay. The soundproofing in the room was excellent, the hygiene was reassuring, and the staff were friendly. Overall, it was a pretty good experience.

The pod at Anmon looked nicer, but it was on the pricier side. The villa we stayed in wasn’t bad, but definitely worn down—some spots weren’t painted well, the toilet sink clogged, and there was this weird smell in the room. The service was great and location is alright since you pretty much need to travel around with a car anyways

當天我丟失了我的包，感謝兩位酒店的工作人員幫我看守了我的包，包裏有我的護照銀行卡還有很多現金，時間長達三個小時，如果丟失了我的包我甚至回不了中國，感謝兩位拾金不昧的員工，這是我最幸運的一次旅行👍👍👍 Hari itu saya kehilangan tas saya. Terima kasih banyak kepada kedua staf hotel yang telah menjaga tas saya. Di dalam tas ada paspor, kartu bank, dan banyak uang tunai. Mereka menjaganya selama tiga jam. Jika tas saya hilang, saya bahkan tidak bisa kembali ke Tiongkok. Terima kasih kepada kedua karyawan yang jujur ini. Ini adalah perjalanan paling beruntung yang pernah saya alami.