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Posted on Sep 29, 2025
YANGSONG
An Unforgettable Stay at The Sanchaya Bintan – A True Paradise!
Our recent vacation at The Sanchaya, Bintan was nothing short of fantastic and excellent. From the moment we arrived, we were warmly welcomed and immediately felt the touch of luxury and care that defines this exquisite resort.
A special mention must go to the superb team led by Greg Williams, whose attention to detail and commitment to excellence were evident throughout our stay. Under his leadership, everything ran seamlessly, and every guest was treated with exceptional hospitality.
We would like to extend our heartfelt thanks to Yani from Guest Relations, who ensured our every need was anticipated and met with grace and professionalism. Her warm demeanor and thoughtful gestures truly made us feel at home.
A huge appreciation as well to Joanne from the F&B team, whose impeccable service and cheerful personality enhanced every dining experience. She made each meal a pleasure, going above and beyond to ensure everything was perfect.
And of course, our sincere thanks to Chef Budi, whose culinary creations were absolutely divine. Each dish was a masterpiece – a perfect blend of flavors, presentation, and freshness. He made dining at The Sanchaya not just a meal, but a memorable experience.
This trip has created remarkable memories that we will cherish for a long time. The Sanchaya is not just a beautiful destination – it’s the people who make it truly special...
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Price per night fromRUB 49,610
Posted on Jun 9, 2025|Sea View Chalet
Kiyohime-samaThe hotel is part of a bigger resort property. The hotel location is good and the staff service attitude is great. However, the quality of the foods served in the restaurants are not good. The goods sold in the Happy Marts inside the resort property are extremely overpriced which are 3 to 4 times more expensive than in Singapore. Further, the gym in the Recreation Centre has a very strong mouldy smell. The quality of the SPA is not good. The technique of the masseurs should be improved. Also, the air-conditioner in the massage room is broken. Not worth to have any SPA treatment there.
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Price per night fromRUB 8,892
Posted on Nov 19, 2023
Guest User
Everything was great but please learn to delivery ”no” message to your customer instead of stalling tactic.
We requested for early checkin as the ferry disembarked at close to 12pm. The concierge told us it was subjected to availability. They will try to clean up room quickly. We waited close to 3hrs, 15mins before official check in time to get the room.
But we noticed neighboring units were empty.. and due to low occupancy, the breakfast was ala-carte instead of buffet.
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Price per night fromRUB 27,746
Posted on Feb 1, 2026
Left Turn
Pros:
Kids club and kid-friendly pool/water play were great. Room was spacious, bed was comfortable, and amenities were provided. There’s also a gym and massage service available.
Cons:
Very poor soundproofing — could hear people talking and laughing from the street. Hotel was under maintenance and felt rundown. Floor felt sticky and not clean, room was stuffy with mosquitoes, and air-conditioning was not cooling even at 18°C. Bathroom was not kid-friendly. Massage was done in a regular hotel room with no music or ambience, making it uncomfortable.
Reception staff were generally friendly, except during check-in. I was asked to provide proof for an issue that was not my mistake, which made the experience unpleasant.
Overall:
Good facilities for kids, but cleanliness, maintenance, air-conditioning, and check-in experience need improvement.
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Price per night fromRUB 2,494
Posted on Jun 16, 2026
Guest UserStayed in the private pool ocean view villa, and it was one of the best villas I’ve ever visited! 😍
The villa itself was beautiful:
* 🚽 Japanese/Korean heated toilet
* 🚿 Large shower
* 🛀 Large bathtub
* 🪞 Couple’s sink with plenty of space
* 🛏️ Big, comfortable bed
The ocean is clear and unpolluted, and each villa comes with an inflatable paddle—high tide was so fun, and low tide lets you spot little fishes. It felt like a private beach —perfect for fun and amazing photos with no photo bombers.✨The pool was perfect too, cleaned daily, and the resort was very private and peaceful. 💡 If I were to share my advice 🤿 Go snorkeling! My biggest regret was not going 🥺. If the water in front of the villa is already this clear and full of fish, I can only imagine the snorkeling spots. 🐠
🍽️ The Ocean Restaurant was excellent—fresh local fish and seafood noodles for 385k IDR. I only wish I tried the mud crab! 🥲 https://oneofakindbintan.github.io/oneofakindbintanmenu/ocean/mobile/index.html Room Service Menu
🚲 Free bicycles are available—just ask reception and they’ll deliver them to your villa.
💆♀️ Book a spa session—I spent so much time researching spas before the trip, only to find that the resort itself offers affordable spa packages. I didn’t plan enough time for it 🤏🥲 but it’s seriously worth it.
💡 My advice: Stay in the ocean view villa—it’s absolutely worth it. Transport is easy to arrange, but this level of ocean view and privacy at this price is rare. ✨ The best vacations are the ones with regrets from not knowing more—so go for this. A true hidden gem—100% worth visiting! 🌊💙
❤️ Huge thank you to the manager and team for their outstanding hospitality and excellent service. Everyone was friendly and attentive, which made the stay even more memorable.
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Price per night fromRUB 6,008
Posted on Feb 28, 2019
dreamerinsummerBiru is the villa area of Nawan Garden. The environment is very good. The waiter sent us to the door of the room with great enthusiasm. The single bed in the bedroom is a bit small and can only sleep one adult. If there are many people, you can put the two single beds together. The bathroom is a bit simplistic, if you need a comb toothbrush you can call. The overall feeling in Bintan is that people are very good. Even if the communication is not too smooth, they will not bother to explain. My request is to know one or two keywords. The only regret is that I saw a mini zoo in Nawan, I wanted to take the children to the waiter and told me that I was gone.
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Price per night fromRUB 15,340
Posted on Dec 7, 2025|Deluxe Room
Guest UserThe room was perfect, and the service was exceptionally good, with complimentary snacks, disposable shower caps, toothbrushes and toothpaste, slippers, and combs, as well as shower gel and shampoo. Although there was an unexpected issue, the staff actively resolved it. It’s a very nice hotel. The breakfast was also delicious. I recommend everyone bring some stomach medicine when they visit; even though I was very careful, I still got an upset stomach. I suggest opting for the hotel's airport transfer service, it’s great value for money.
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Price per night fromRUB 2,947
Posted on Jan 22, 2026
Anonymous User
I had a very quiet and undisturbed stay. The soundproofing in the room was excellent, the hygiene was reassuring, and the staff were friendly. Overall, it was a pretty good experience.
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Price per night fromRUB 2,972
Posted on Feb 5, 2025
Guest UserLocation is convenient in Tanjong Uban area and easily accessible to other parts of Bintan.
However the wall electrical sockets are either insufficient or oddly placed making it very difficult for charging purposes.
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Price per night fromRUB 2,065
Posted on Mar 12, 2026
Guest User
當天我丟失了我的包,感謝兩位酒店的工作人員幫我看守了我的包,包裏有我的護照銀行卡還有很多現金,時間長達三個小時,如果丟失了我的包我甚至回不了中國,感謝兩位拾金不昧的員工,這是我最幸運的一次旅行👍👍👍
Hari itu saya kehilangan tas saya. Terima kasih banyak kepada kedua staf hotel yang telah menjaga tas saya. Di dalam tas ada paspor, kartu bank, dan banyak uang tunai. Mereka menjaganya selama tiga jam. Jika tas saya hilang, saya bahkan tidak bisa kembali ke Tiongkok. Terima kasih kepada kedua karyawan yang jujur ini. Ini adalah perjalanan paling beruntung yang pernah saya alami.
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Price per night fromRUB 1,020