Hotels near York Dungeon, York

We were lucky enough to obtain an upgrade to a suite - and I have to say my wife and I were very impressed with the room. A wonderful four poster bed, the room design was unusual but most appreciated - one of my favourites to have stayed in. The hotel in general gave a good impression with good design features. Do be aware that there is not a lift available for all floors - but we were promptly asked if we needed any assistance. All interactions with the staff were friendly and professional - and for a couple of requests staff were always willing to work out how to help us. Breakfast - from a menu with a good selection available and friendly service. Car parking is available but you are advised to call the hotel to book a space (we did and grateful we did as it was otherwise full). It is not cheap at GBP25 a night - but the nearby public car park is a similar price - that is York car park prices.

Beautiful hotel, staff so helpful, clean room very soft bed rooms have iron-hairdryer tea coffee & kitkat on arrival. Good breakfast choice.

The place was very opulent indeed! We were very happy with our stay. Initially Tammy the receptionist told us that there were limited slots for the spa and restaurant. However the hotel was virtually empty. A party of 16 guests was in during our stay but the hotel was definitely not busy at all. We therefore had to rush to have dinner and only enjoy an hour of our spa visit instead of 2 hours allocated. She told us the only spa slot was 7-9pm (we were the only ones in there) and dinner they only had 6:45, 7 and 7:15pm meaning we got an hour for food and an hour in the spa. This wasn’t a huge issue as we didn’t need more than an hour in the spa. The steamroom was useless. No steam at all even though the attendant reset it. Sauna was great and pool was great. Changing facilities were lovely. Food was nice 8/10. The Amuse-bouche was delicious and a complimentary starter. The mrs loved her venison. My steak was average and the chips also average. Pricey at £92 for the one course but to be expected as the place is very luxurious. Staff were brilliant. Very professional and polite. Breakfast was decent. Staff again were brilliant and boxed one up as the mrs was getting ready we wouldn’t have made the 10am cut off.

Get off the train at York and literally straight into this fab hotel. A step back in time with beautiful lounges to eat and drink in. Stunning gardens. Beautiful feel of Xmas with stunning trees and decorations. The New Year's Eve main meal was lovely, but would give the starter a miss, valute not for us. More plus's than negative's. Garden view room was cold with old sash windows, but comfy bed and clean room. Lovely view

Lovely central hotel , helpful staff , nice little bar lovely river view , breakfast was tasty

I had a wonderful stay at this hotel! The rooms were spacious, clean, and beautifully designed for comfort. The staff was friendly and attentive, making the experience even better. A perfect place for a relaxing and enjoyable stay. Highly recommended!

Room was good, loved that the leisure centre was open till late so could get time at the pool and jacuzzi even after sight seeing. Breakfast was great, nice continental selection, and a picturesque view from the restaurant. Staff were very friendly and attentive. A potential improvement could be the hot water control in the shower - ours was a Deluxe room with bath. The temperature was either scalding hot or ice cold - there was no in-between.

So nice service! Nice food! Unique house design! Perfect!

Hotel was located across the road from the city walls. A 5min walk to the University of York St John. The amenities at the hotel were excellent. It had a small gym located opposite the main reception where guests had 24 hr reception. There was parking available on site at a cost of £25 for 24hr parking. May be cheaper elsewhere but it was very convenient. Staff allowed us to park for extra few hours free of charge. Although we did not pay for breakfast on site it was very well stocked and wildly used by other guests. Room was clean and modern. The A/C was not that affective and did not cool the room down. Which made it a little uncomfortable to sleep at night. It was a hot day and the room was located in a loft conversion. Heat would not normally be an issue.

The room was very clean and the waiters were very nice.