Located in Hanoi (Tay Ho), Elegant Suites Westlake is within a 10-minute walk of West Lake and Syrena Shopping Center. This luxury aparthotel is 1.9 mi (3.1 km) from Tran Quoc Pagoda and 2.7 mi (4.4 km) from Presidential Palace.
Relax at the full-service spa, where you can enjoy massages and facials. Additional features at this aparthotel include complimentary wireless internet access, concierge services, and a hair salon. Guests can catch a ride on the complimentary shuttle, which operates within 5 km.
Satisfy your appetite for lunch or dinner at the aparthotel's restaurant, Camellia, or stay in and take advantage of the room service (during limited hours). Relax with a refreshing drink at one of the 2 bars/lounges.
Featured amenities include complimentary wired internet access, a business center, and complimentary newspapers in the lobby. Event facilities at this aparthotel consist of a conference center and a meeting room. For a surcharge, guests may use a roundtrip airport shuttle (available 24 hours) and a train station pick-up service.
Make yourself at home in one of the 135 guestrooms featuring minibars and LCD televisions. Wired and wireless internet access is complimentary, while DVD players and cable programming provide entertainment. Bathrooms with separate bathtubs and showers feature jetted bathtubs and rainfall showerheads. Conveniences include phones, as well as safes and desks.
"1. It was great that it was close to West Lake, making it perfect for walks, and it was quiet.
2. The breakfast was average, but not to the point where it felt like a waste of money.
3. The swimming pool is really big and quite long, so you can swim to your heart's content.
4. The massage at the hotel was excellent value for money, and the massage skills were absolutely top-notch. I don't think there is another hotel massage place that offers this level of quality at such a reasonable price. If you have an evening flight, it is perfect to get a massage, shower, and then head out.
5. Everyone was kind and provided excellent service. In particular, the person named Adam was incredibly kind and seemed like a very competent worker. I highly recommend him and will remember the service I received.
6. Having a washing machine and oven was fantastic. I did laundry every day, washed and dried my clothes neatly, and wore them everywhere.
7. It takes about 35 minutes to the airport by Grab if there is no traffic. It was great that it was close.
8. It was also good to get to the market if there was no traffic. There was some congestion on weekends due to traffic control, but otherwise, everything was great.
9. It is a comfortable accommodation with no inconveniences. As for improvements... it would have been perfect if there had been a clothes drying rack.
Thank you."