Hotels near West Lake in Hanoi

The location of the hotel is good, and the surrounding scenery is also good, but the room floor is too low to see the lake view, the hotel facilities are average, no breakfast is a minus item, in short, it is a good hotel.

Nice and clean hotel with a lot of facilities like gym, swimming pool, shared Jacuzzi, Sauna and steam room for male and female. Me and my friend really enjoying our stay. The hotel’s location is surprisingly good, as it is close to one of the tourist attractions, surrounded by shops and fast food chains. It is also a walking distance to the famous old quarter streets. Highly recommended!

Receptionist in lobby had an excellent english skills. I really appreciate her help.

Although it is a bit far from the main tourist attractions in Hanoi, the view over the West Lake is very good. The facilities are generally clean. The water pressure when showering is a bit low.

1. 20 kilometers away from Hanoi Airport, half an hour to the hotel, the front desk can simply communicate in Chinese; 2. The hotel has a very good environment, with swimming pools, good greening, and is surrounded by West Lake; 3. Breakfast is average, with rice noodles, rice, porridge, bread, etc., both Chinese and Western dishes; 4. The price is very cheap compared to China, after all, it is the capital of Vietnam, 3-4 hundred yuan; Overall it is recommended.

The good news - the 2bedroom apartment was excellent value - clean, spacious and well laid out. We did have to get a technician in to sort out a noisy aircon (old unit) - but this was done promptly without fuss. A huge bottle of drinking water (same size of those for water coolers) is provided - and we definately appreciated this. The apartment is also very quiet and well soundproofed. We were very happy with the apartment - excellent value accomodation wise. Customer service was OK. We interacted with three different staff and the a staff at the buffet breakfast. The three counter staff could speak good English - we had difficulty with the lady at the buffet breakfast who spoke little English. Overall service level was OK but not the best. I found that the service from the doorman the excellent - a smile and a greeting when opening the doors. Although the staff were polite, we never felt the warmth that we experienced from other Vietnamese hotels (we have stayed at a range of 4* and 5* accomodation). For example, when trying to figure out where to eat dinner, talking to the counter staff was like talking to a polite chatbot - you had to ask exactly the right question to get a helpful response. Do note that the gynm is very small - it was smaller than our apartmeent. With the 3 of us in the gym, we found it rather squeezy. It is airconditioned though and towels and water are provided. We did not use the pool. The UGLY: The hotel provides the option of a buffet breakfast at VND346500/pax (about USD 14.50 ) - which we opted for. This is served in the inhouse Japanese restaurant. You have to choose a Japanese main course from two options - and you have access to a (tiny) breakfast buffet. However, I would not recommend the breakfast - its very poor value for money and the food provided is not of a good quality standard. Not the best tastewise either. When we were told one of our main courses was not avaialble (we were there at 8am at an empty restaurant) - my wife remarked that the option of Japanese main course appeared to depend on what was leftover unsold from the previous night at the restaurant. The provided coffee was so awful that I found that the 3-in-1 premix tasted better. See the attached picture for the (tiny) range of buffet options on offer. Again , strongly recommend you avoid the breakfast buffet. The overall exterior doesn't appear to have been maintained for years. Of course this could be due to air pollution. This didn't impact our stay materially though - although it could be an eyesore for others. The hotel is well situated and West Lake is easily accessible through the hotel back gate. Its also 15min away to Lotte Metropolis via Grab cab. In summary, we enjoyed the apartment stay - but dreaded the morning breakfast. Overall - still recommended for excellent value and location though.

Center for Women and Development Hotel is located at 20 Thuy Khue Street, Tay Ho District, Hanoi. The place is very convenient for traveling to places in the inner city as well as moving to the transfer stations. The restaurants and restaurants are very convenient around and especially the beautiful view of the hotel overlooking West Lake.

The hotel is very clean, the service is very good, the location is in the city center, it is very convenient to go anywhere, recommended!

We checked out early morning but expected to come again in two days time. Forgotten the medicine we kept in the refrigerator. We informed it to the hotel staff through our Tour Guide expecting we will get them when arrived there in two days time. Unfortunately the hotel staff refused saying there was nothing left. We were really disappointed.

Phòng view ổn nhưng nói thực thì phần cskh chán không tả được. Mình đã đặt phòng trên Trip đến nơi thì lễ tân báo phòng mình cho người khác ở mất rồi, bảo mình up lên phòng khác view hồ, trong khi phòng mình đặt trên app cũng ghi rõ view hồ rồi. Nhưng vì lúc đó gấp nên cũng đành trả thêm tiền để ở thôi. Phòng tắm thì không kiểm tra kĩ để thiếu mất dầu gội