We had a great stay and would definitely come back. The location is perfect, right in the heart of the Old Quarter, with many attractions and restaurants within walking distance.
The staff were exceptionally friendly and helpful. The balcony in our original room was a bit misleading in our opinion, but after we mentioned it, they kindly offered us a complimentary upgrade to a room with a real balcony from the second day onwards. Excellent customer service!
The included airport transfer worked perfectly. We also enjoyed the private rooftop sauna and jacuzzi (by reservation) and received vouchers for beers at the partner hotel’s sky bar, which has an amazing view.
The room was very clean, modern, and had both a shower and a bathtub. Breakfast wasn’t the biggest buffet we’ve seen, but it had everything we needed, including freshly cooked eggs and delicious pho.
I stayed here with my 14 year old son, and we both really enjoyed our stay. Highly recommended!