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Posted on Jun 22, 2026
Guest UserThe apartment was clean and tidy. It was my first time booking an apartment, so I was a bit nervous at check-in, but everything went smoothly. The location is also quite convenient, right in the city center, with plenty of restaurants and shopping malls nearby.
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Price per night fromIDR 624,953
Posted on May 14, 2026
07miThe location is great, the room was spacious and fantastic, and the staff were very friendly. Since my flight home was a red-eye, they kindly offered to store my luggage and even let me use the shower, so I booked a massage for my last day. It was incredibly relaxing and unbelievably affordable compared to prices in Japan. I felt completely refreshed when I left. Thank you!
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Price per night fromIDR 1,573,066
Posted on Mar 5, 2026|Deluxe Double Or Twin Internal Window
msmariakatrinarecently stayed at Hanoi Solis Hotel 3 and overall had an average experience. The location was very convenient, close to many attractions and easy to reach restaurants and shops, which made exploring the city much easier. The check-in process was smooth and the staff were generally polite and helpful.
The room was clean and comfortable, though a bit dated compared to more modern hotels I’ve stayed at. The amenities were basic but met my needs for a short stay. I felt that some areas of the hotel could use a bit of improvement, especially soundproofing and updates to the furniture and decor.
Breakfast had a decent selection, but it lacked variety on some days, and some items could be fresher. Overall, it was okay, but not outstanding.
In summary, Hanoi Solis Hotel 3 is a decent choice if you’re looking for a centrally located, budget-friendly stay in Hanoi. It does the job, but don’t expect anything luxurious or exceptional.
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Price per night fromIDR 1,471,578
Posted on Jan 15, 2026
Morison Morison
The hotel location is very perfect, and easy to go to anywhere in old quarter. I like stay in here cause easy to go to pub, eating place, spa, and so many shop and eateries in here. But the very important thing is cindy because she is friendly and care to us and to the people stay in here and every morning she come to breakfast area and coming to our table too in the breakfast time and asking what we need for breakfast and anything we need for breakfast and in the hotel and chit chat with us. Before we going to airport and she give us 2 gift of this coffee. All the staff in this hotel very help and friendly and room boy helps us to bring our luggage to lobby hotel. Only 1 things this hotel need to improve is the gym, cause the gym don't have many equipment for doing the gym. Everything is perfect, keep going with your service. We will come back again to this hotel when we come to hanoi again. Thanks you all staff and cindy and this hotel splendid premium hotel. 👍👍👍
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Price per night fromIDR 1,519,651
Posted on May 21, 2026
ZLTanStayed here for 5 nights recently. Overall, nothing major went wrong during our stay and the apartment itself was actually quite nice — spacious, comfortable for 2 people, and relatively new-looking. If I had gone in with neutral expectations, I would probably have rated this place 4/5 stars. However, because the property currently holds an exceptionally high 4.9-star rating on Google, I came in expecting a much more polished and consistent experience. Unfortunately, the stay did not quite live up to those expectations, which is why I’m giving 3 stars instead.
A few issues we encountered during our stay:
1. The soap dispensers (shampoo, body soap, and hand soap) all had faulty or rusty pump caps that barely worked. After we informed management, they provided additional bottles of soap at the counter, but the issue with the actual dispensers was never resolved. We were simply advised to remove the caps and pour the soap out manually instead.
2. The kettle in our room looked dusty and poorly maintained, so we brought it down to reception and requested a replacement. Management later explained that the marks were “calcium build-up from the water on the metal” and reassured us that it was “completely normal” and “not a hygiene issue.” While we understand mineral build-up can happen naturally, the kettle still did not appear clean from a guest’s perspective. When it was returned to our room, it seemed to have only been lightly rinsed and still did not feel properly cleaned, so we ended up buying our own sponge from the supermarket to clean it ourselves before use.
3. The TV in our room was initially not functioning, although to management’s credit, they did manage to repair/replace it for us.
4. Housekeeping missed our room entirely on one of the days. We returned around 7:30pm to find that no fresh towels had been provided. We messaged management that evening but did not receive a response until the next morning, so we had to improvise with makeshift towels for the night.
5. Housekeeping was also inconsistent overall. On 2 out of the 5 nights, our trash bins were not cleared. Thankfully we kept the room relatively tidy ourselves, so it did not become a major issue.
6. On our final night, the room lights suddenly stopped working due to a power trip. Thankfully the air-conditioning and toilet lights were still functioning. Management did respond and offered to move us to another room, but since we were checking out early the next morning, we decided not to relocate.
To be fair, this accommodation is relatively affordable (about SGD250 total for 5 nights), so we were not expecting luxury-level service. At the same time, I also do not think expectations such as clean amenities, functional equipment, and consistent housekeeping are unreasonable. The apartment itself has good potential and is quite pleasant physically, but the repeated operational and housekeeping inconsistencies disrupted what could otherwise have been a much better stay.
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Price per night fromIDR 507,441
Posted on Jun 6, 2026
HanjiangyuThe front desk staff speaks Chinese, which is a big plus. Compared to other hotels in the same price range, the facilities here are quite comprehensive and well-maintained. I also appreciate that rooms with balconies allow smoking. Overall, it's great value for money. I spent about a week in Hanoi, staying at various places, and this is by far the best value hotel I found. I usually don't leave reviews, but I was really comfortable here and wanted to recommend it.
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Price per night fromIDR 456,697
Posted on Mar 18, 2026
Ivonnie
OMG, i feel like this hotel is the best hotel I have ever stayed so far. I need to shout out to especially the staff, omg, they are so friendly and the best. They can speak proper English and very helpful. They are just one text or call away whenever you need help. My family and I stayed at this hotel for a few nights at the family room. The room is a bit smaller than I expected but it is very clean and has all the necessary things for your trip. The brekfast is nice as well. I am personally grateful to Jimmy, Tam and John for all the help. When I come back to Hanoi, this is gonna be the place I will be staying again.
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Price per night fromIDR 681,039
Posted on Apr 24, 2026
MrsGhoulia
Stayed at Hoa Hoang Hotel for 3 weeks.
Service:
1. The front desk receptionist, Nga, is helpful, patient, and polite. She is always cheerful and attentive, even while handling calls and assisting other guests. She addressed my concerns clearly, answered all my questions, and is very pleasant to communicate with.
2. Breakfast buffet: staff is always on their feet. I see there’s two main servers, sometimes a third one. They’re very focused but it’s also because they have a lot of tasks - prep, cook, clean, replenish and clear all the dining tables. The tables are not always wiped down, but if you ask, they will address it immediately. Two weeks in, they hired a fourth server which was nice because tables were cleared and cleaned faster. There were a variety of food options with a few soup dishes that rotated each day. They serve mainly carbs and didn’t have many vegetarian options and not a lot of protein in general. They had breakfast chits that we would have to collect from the front desk each day and hand-in to the breakfast staff, they’re very on top of collecting the chits.
3. Room service: We never ordered food to the room. For a few nights, we did order dinner (rice, meat and a veggie dish). They can make anything you ask for either for lunch or dinner. If you don’t feel like going out, their cooking is quite tasty. We’d asked for new towels daily, our 2 water bottles, toilet paper and to empty our garage. We would ask to change or bedding every few days.
4. Rooms 614/615: 614 is the superior twin room and 615 is the superior queen room. My mom stayed in room 614 and my husband stayed in room 615 while I went back and forth. Furniture and flooring was exactly like in the photo online. Both rooms had working air conditioner and a ceiling fan and working mini fridge. TV in the rooms were not a SMART TV but we didn’t mind. The room cost the same although I don’t think room 615 is as nice as 614 since the washroom in 615 felt a bit older (the trimming had more mold and ceiling height was low). My husband who is 5 feet 8 inches (172 cm) would need to bow down to wash his head. Toilets flushed well in both rooms and water pressure was strong. There were tiny ants in both washroom floors and counters but it is Vietnam, we accepted it. Since it was not filled with them, it was not a concern. Beddings and towels are OKAY (meaning it was a pass for us) Some had light stains and tiny rips but it didn’t feel disgusting.
5. Cost: It was about $36 CAD after fees and taxes for each room, I booked a few nights online and a few nights in person which worked out to be around the same price after the conversion. Depending on the website promo, you may be able to get a better price per night online.
6. Location: calling for a taxi, grab, xanh sm takes a tiny bit of time because they’re on a one way street. But it’s walking distance to a park which is great!
Overall rating 3.7, I would say it is like a Best Western hotels/suites in Canada. Service and staff 4 star, building and rooms 3.5 star.
According to google, they are a 3 star hotel and I would agree. I would recommend a couple and family to stay. And I would return.
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Price per night fromIDR 355,208
Posted on Apr 1, 2024
Guest User
I really liked the location of this place in how it is near a lot of food, fruit, and vegetable stands. I also liked how it is near a lot of mini stores where I can go pick up things that I need. Owner is very nice and loans me things that I needed. She is very respectful to me calling me sir. Hotel maid was very friendly to be around. I like how there was a portable convection stove for me to cook things with. I like how there were silverware, chopsticks, and dishes that I can use to eat my food with. Very good deal to use the washer where it only costs 20,000 dong for the first time and free for additional uses. I liked how it was near that big Winmart grocery store.
Hotel room was very clean. I liked how it had this small space where I can hang my clothes up to dry which was perfect because it was directly underneath the air conditioning unit of the room upstairs where it gives off the heat which dries it faster. Hotel always has a fresh clean set of towels available whenever I need it. Hotel always has toilet paper available whenever I need it.
The only thing that I didn't like was that now and then, there are spiders, where I had to kill 2 of them. I also had to deal with a big spider on my last day. I am somebody that has a fear of spiders.
I might comeback to this hotel in August, September, or beginning of next year when I comeback towards Hanoi in Vietnam and the situation fits for me.
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Price per night fromIDR 261,733
Posted on Mar 4, 2026
Guest User
Excellent location; only 900m door-to-door between hotel and Airport T2. Despite the several negative feedback on cleanliness; my room was absolutely spotless and very clean. The only feedback I have is the staircase that I need to climb at the main entrance and another one to the lift. Fortunately, I did not have large luggage with me this time. Overall I am very happy with the hotel and will use it again when I transit in Hanoi.
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Price per night fromIDR 499,428