Hotels with WiFi in Lucerne

Excellent stay at Cascada Boutique Hotel! The large double room was spacious, clean, and comfortable. The hotel has a beautiful and unique design, and the staff were friendly and helpful. The location was convenient, and having private parking was a big plus. Overall, a very pleasant stay and I would happily come back again.

The hotel room was spotless, and the bed was wonderfully soft and comfortable. I really appreciated the double lock for added security, and my individual capsule felt very private. The soundproofing was pretty decent too. The front desk staff were incredibly friendly and helpful, always greeting me with a smile and providing excellent service all around. The hotel's central location is fantastic; it's just a three-bus-stop ride to the train station, and there's a Coop supermarket right next door. Having a microwave, kettle, and fridge was a huge plus – perfect for instant noodles and pre-made meals. The bathroom was spacious and private, complete with a hairdryer. The self check-in system was available in multiple languages, which was very convenient. All in all, a really great stay!

I had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary. I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!

The hotel room and services were decent, but what really stood out was its location. As someone who relies on public transport, it was incredibly convenient. The hotel entrance is only about 100 meters from Platform 3 at the train station. When I traveled from Lucerne to Basel, I caught a train from Platform 3, and it was a breeze getting my 28-inch suitcase on board. I'll definitely choose this hotel again next time I'm in Lucerne.

First off, the location isn't too far from Lucerne train station. We had a Swiss Pass, so we could take the bus for free. We rode one stop, got off, crossed a road, and turned left – super convenient! Many bus routes pass by, and Chapel Bridge is just a walk away. The hotel upgraded us to a deluxe double room, which was much larger. There was plenty of space for luggage, and it didn't feel cramped at all. The room was clean, and they provided two large bottles of water daily, which was enough for our needs. Everything was great, and the only reason I didn't give full marks was the extra tax charged, as others have mentioned. Initially, the front desk staff was polite. When I showed them my booking confirmation, pointing out that the tax on the order differed from what I actually paid, they looked at it for a while, then unhappily replied, 'I don't know.' I ended up contacting Ctrip customer service. They told me they'd contacted the hotel but couldn't negotiate. Finally, Ctrip customer service said they would compensate the difference with points, which arrived quickly – kudos to Ctrip! Many people have brought up this tax issue, and I'm not sure where the problem lies. Other hotels in Switzerland charged exactly what was stated on the booking. Only this hotel charged differently. Although it wasn't a lot of money, it felt a bit uncomfortable. Also, someone mentioned a 100 CHF deposit per day, which they indeed charged. When I checked out, I specifically asked when it would be refunded, and the front desk said the same day, which it was. In Lucerne, there's a Chinese restaurant called No. 8 that serves delicious Chinese food, completely authentic to domestic tastes. The owner is also very nice and polite.

The hotel boasts an excellent location, just a few minutes' walk from the Lion Monument and two stops from the train station. What's even better is that staying here gets you a free QR code for public transportation (valid for all city transport!). The young man at the front desk was very friendly, and the hotel room itself was spacious and clean.

The hotel was good and clean, the staff was very nice and helpful. The only thing was that there was no aircon and there was a heatwave. Luckily we caught the end of the heatwave and the fan sufficed - was not super comfortable but ok for a night as we had to leave super early.

Excellent location (close to everywhere including train station and ferr), friendly staff, nice breakfast, very clean. I did have a challenge with sleeping as the portable a/c and fan are rather loud, but otherwise really good launch pad.

It was a late check-in, so they left an envelope with instructions and keys for us. When I called reception, it turned out the manager spoke 6 languages, including Russian, and guided me through the check-in remotely. Special thanks to manager Bangin Salih for the prompt assistance with check-in and the attentive care for guests. It was a pleasure to feel such care and willingness to help in any situation. The quality of the bed linen was delightful, and the duvet and pillows felt like clouds 💔. The cleanliness, service, and especially the breakfast were beyond all praise 😍

Probably my experience at this Lucerne Youth Hostel branch wasn't the best — though it certainly wasn't bad either. I suspect that was partly because I was coming directly from their Zermatt branch, where I had an absolutely amazing stay. I should also mention something I forgot to include in my Zermatt review: at the Zermatt Youth Hostel, they offer the thoughtful option of a lunch box if you can't stay for breakfast the next morning. The cook there made me the best sandwich ever 😍, which I enjoyed after my hike to the Matterhorn — with a Matterhorn view, no less! I think that's such a wonderful gesture for travelers. I asked about a similar option at the Lucerne Youth Hostel, but they didn't offer it, which was a bit disappointing. The breakfast also lacked any fresh veggies 🥗. I hope they might consider implementing a lunch box service; I believe early-bird travelers would really appreciate it. On a positive note, I really appreciated that they had an iron available at the reception — that came in very handy. That said, I didn't find the facilities particularly comfortable or cosy overall.