Find highly-rated hotels with real reviews and ratings to find the perfect stay!
Posted on Feb 17, 2026|Double Room Medium
ldanxiFacilities: Beyond expectations. Each room is named after a place in Switzerland, and the decor varies accordingly. The room was spacious with many windows, offering views of the train station, the bustling market, and snow-capped mountains in the distance. The corner space was very cozy, and the toilet and bathroom were large.
Cleanliness: Very clean, with no overlooked spots. There was also a beautiful orchid in the room.
Service: The front desk staff were exceptionally gentle and friendly. They proactively and thoughtfully explained how to access water and where to drink it. The mini-bar was free, and upon check-in, we were even given extra bottled mineral water in glass bottles.
Environment: The location is incredibly convenient. It's just a few minutes' walk to the train station, so no worries about carrying heavy luggage. All major city attractions are within walking distance, and the surrounding neighborhood is very pleasant.
Show more
Price per night fromTHB 9,511
Posted on Jul 19, 2025|Classic Room with City View
Kakakaka1111
This was the fifth hotel on my trip to Switzerland. It's two bus stops from the train station, but conveniently located right by the stop, so getting there wasn't an issue. The hotel clearly exudes a rich history and old-world charm, with its luxurious European-style decor. I had a bit of trouble initially finding the right entrance and the front desk within the building. I'd actually booked a city view room, but the front desk upgraded me to a stunning lake view room – seriously, you *must* book a lake view! The terrace views were absolutely breathtaking!! The room itself wasn't huge, but it did have air conditioning. The bathroom was a tad small, mainly due to a large, rather useless cabinet taking up unnecessary space.
Show more
Price per night fromTHB 21,983
Posted on May 24, 2026
KKQKThe hotel room was spotless, and the bed was wonderfully soft and comfortable. I really appreciated the double lock for added security, and my individual capsule felt very private. The soundproofing was pretty decent too. The front desk staff were incredibly friendly and helpful, always greeting me with a smile and providing excellent service all around. The hotel's central location is fantastic; it's just a three-bus-stop ride to the train station, and there's a Coop supermarket right next door. Having a microwave, kettle, and fridge was a huge plus – perfect for instant noodles and pre-made meals. The bathroom was spacious and private, complete with a hairdryer. The self check-in system was available in multiple languages, which was very convenient. All in all, a really great stay!
Show more
Price per night fromTHB 2,748
Posted on Sep 25, 2025
Jesyn
Hotel des Balances is a beautiful blend of history and modern comfort, right in the heart of Lucerne’s Old Town. The location is unbeatable — you can walk to the Chapel Bridge, Jesuit Church, and plenty of shops and restaurants within minutes. My room was stylish and very clean, with a wonderful view over the river. The historic facade and murals give the hotel real charm, while the interiors feel elegant and well cared for.
The staff were warm, professional, and genuinely helpful — from check-in to recommendations around the city
Overall, a fantastic hotel if you want charm, comfort, and a prime location in Lucerne. Highly recommended, especially if you can book a river-view room!
Show more
Price per night fromTHB 14,450
Posted on Feb 19, 2026|Standard Room
Anonymous User
The room was spacious and well-equipped with all the basic necessities, making it a good choice for business accommodation. However, our booking included dinner, but the front desk couldn't find it... Luckily, I asked what time dinner was during check-in, otherwise, it would have been a wasted trip for dinner.
Show more
Price per night fromTHB 16,288
Posted on Jun 2, 2024
Anonymous UserA very clean castle hotel with a classic feel. The toiletries are also British brands. The breakfast is satisfactory. The location is excellent and you can overlook the whole city. The hotel is quiet and comfortable. It gave me a very good and warm feeling. If there is another chance, I will bring my family here again.
Show more
Price per night fromTHB 11,180
Posted on Jun 16, 2025
JEJUtraveller
It's okay to stay overnight within 10 minutes walk from Lucerne Station. It's close. Good to carry a suitcase. It is a good place to leave your luggage before check-in. And on the first floor, we had a restaurant, and they gave us a restaurant coupon, and they didn't use it.
There was no electric pot in the room. I think there was a coffee machine.
When you go out, it's good to go to the Capel Bridge right in front of you. There is Starbucks next to it.
Show more
Price per night fromTHB 5,769
Posted on May 20, 2026|Standard Twin Room
Guest UserThe hotel is conveniently located near Lucerne train station, just a 10-minute walk or a short tram ride away. It's also only a 10-minute walk to the famous Chapel Bridge.
The hotel has a modern design, and the rooms are spacious. The only design flaw is that there's no door between the bathroom and the room – I wonder if all rooms have this layout?
The bedding was very comfortable, and the breakfast offered a good variety. Definitely recommended!
Show more
Price per night fromTHB 13,684
Posted on Aug 26, 2018
XIAOLINGThere is no air conditioning in the room. The location is very good, near Lake Lucerne. The price of the hotel is very expensive, it is really a painful flower.
Show more
Price per night fromTHB 12,278
Posted on Mar 25, 2026
Guest User
We stayed here for one week. The location is excellent—very close to the train station, with plenty of food options and supermarkets just around the corner, making everything very convenient. Self check-in a bit challenging, make sure you have your reservation number. The room is modern, simple but practical, with the basics needed for a short stay. We enjoyed our time and thank you for accommodating our request.
Show more
Price per night fromTHB 7,598