Hotels with Bars in Lucerne

1 of the most grand & luxurious hotels I've stayed in Switzerland. Very international standard. The room is very comfortable & very high end. They gave complimentary chocolates, toothbrushes (the only hotel that provided these in the whole of my Switzerland trip) & Dyson hairdryer. The service from the staffs here is top notch! The spa is the best quality! My wife & I really enjoyed our time using the sauna, steam room & relaxation area. We went back twice. Also celebrated my wife's birthday at Minamo Restaurant. Best Japanese Omakase dinner we ever had. My wife & I discussed on how are we ever gonna look at Japanese food the same ever again.

The breakfast selection was disappointingly small and definitely didn't live up to the hotel's overall standard. Later that evening, after visiting a nearby establishment, I returned to the hotel at 12:30 AM. I rang the doorbell, but no one came to open the door. Having to wait for more than 10 minutes was quite frankly, outrageous.

The hotel's location is very convenient, close to the train station and major attractions. It's a perfect choice for a short stay. However, the price is a bit high; compared to hotels in China costing 300-500 yuan, the rooms are a bit smaller, but I suppose that's acceptable for Switzerland. Nevertheless, it's definitely worth staying here. The front desk staff are very welcoming, and the breakfast selection is quite good.

Hotel des Balances is a beautiful blend of history and modern comfort, right in the heart of Lucerne’s Old Town. The location is unbeatable — you can walk to the Chapel Bridge, Jesuit Church, and plenty of shops and restaurants within minutes. My room was stylish and very clean, with a wonderful view over the river. The historic facade and murals give the hotel real charm, while the interiors feel elegant and well cared for. The staff were warm, professional, and genuinely helpful — from check-in to recommendations around the city Overall, a fantastic hotel if you want charm, comfort, and a prime location in Lucerne. Highly recommended, especially if you can book a river-view room!

I had a wonderful stay at the Radisson Blu Hotel in Lucerne, but what truly stood out was the amazing staff and their exceptional service. After I checked out, I realized I had accidentally left behind my little plushie elephant, which means a lot to me. The team kindly helped search for it, found it, and even arranged to send it to my next hotel, completely complimentary. I’m incredibly grateful to the staff for their prompt help, thoughtful follow-up, and genuine kindness throughout the whole process. Their willingness to go the extra mile really meant a lot to me. Thank you so much to the team for the wonderful service and care!

Facilities: The hotel's exterior looks a bit old, but the lobby and rooms inside seem newly renovated. Overall, it's pretty good. Cleanliness: Clean and tidy. Environment: It's right across the road from the train station, and just a few minutes' walk to the ferry terminal, supermarket, and tourist attractions, which is super convenient. Service: The ladies at the front desk were very friendly. On our first day, they helped us check in at 11 AM, which was very efficient.

It's okay to stay overnight within 10 minutes walk from Lucerne Station. It's close. Good to carry a suitcase. It is a good place to leave your luggage before check-in. And on the first floor, we had a restaurant, and they gave us a restaurant coupon, and they didn't use it. There was no electric pot in the room. I think there was a coffee machine. When you go out, it's good to go to the Capel Bridge right in front of you. There is Starbucks next to it.

Service: Super good. Since it is a long way down the stairs, there is a bell to inform customers to ring the bell and the hotel staff will help carry the luggage and send customers to the room to guide them to check in! Environment: Overlooking the view of Lake Lucerne Facilities: The bed and pillows in the room are very comfortable and soft

Hotel was in a great location, room was clean and very nice, bed was comfortable, and view was nice. Our bathroom was across the hall from our bedroom-- which though a little strange --didn't cause us any issues as it was private and clean (and huge). The only critique I have would be about the self check-in. I understand the goals of having a streamlined check-in process, but we didn't recieve the email with instructions, and had no answer to an email of inquiry. It took me phoning the hotel's administration to get an answer, in which the woman was very helpful, but did take away some of our time in Lucerne. If there was a more straightforward process that did not involve using the machine at the front door, as well as having clearer instructions on checking out, the stay would have been perfect.

Было позднее заселение, для нас оставили конверт с инструкцией и ключами, позвонив на ресепшен оказалось что менеджер говорит на 6 языках, в том числе и по русски, провел инструктаж удаленно. Отдельная благодарность менеджеру Bangin Salih за оперативную помощь с заселением и внимательное отношение к гостям. Было приятно чувствовать заботу и готовность помочь в любой ситуации. Очень порадовало качество постельного белья, а одеяло и подушки словно облако 💔 Чистота, сервис и особенно завтрак выше всех похвал 😍