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9.4/10
Amazing
CChen Kean YeungGood location not too far from the station with a bus and there’s a Coop grocery store beside it
Bathrooms are really nice and capsule is clean
Has microwave and free water for those who need it
Kkimi_2007This hotel of Luzern boasts an exceptional location. It’s a convenient walk from the train station even with luggage. Getting to the area’s major attractions is easy. Plenty of restaurants and supermarkets are nearby. The rooms are very clean and offer nice city views. Highly recommended—great choice for your stay.
AAnonymous UserThe room was spacious and well-equipped with all the basic necessities, making it a good choice for business accommodation. However, our booking included dinner, but the front desk couldn't find it... Luckily, I asked what time dinner was during check-in, otherwise, it would have been a wasted trip for dinner.
ZZackoechoLocation was right beside the train station, making it easy to get in and out of the town. The main streets were also walkable, mostly within 20mins. It can get rather noisy at night due to the bar nearby, but the hotel did provide earplugs to help with the potential noise issue. There is no air-conditioning in the room we booked and we had to rely on the outside air, which was still rather cold so that was not a major issue. The lift is of the typical old European style, so travellers with huge luggage may find it inconvenient when taking the lift.
SSuzy 33Overall it was a very good stayed. It was three blocks away from the Lion Momument. Surrounding restaurants and shops and supermarkets. Walkable to most of the attractions. Closed to tram stations that take you to the train station and near the hotel too. The room was good size and bathroom was big compared other ibis. It came with tea kettle and a bottom water. Free coffee machine next to the main lobby.
SSkyshanghaiReally was pleasantly surprised by how good this hotel was. Comfortable clean rooms, clean towels, comfortable beds and duvets, super friendly front desk, and really great location. A special mention of the quality breakfast spread which I look forward every morning. Strongly recommended.
BBingbingle、Big shoutout to Kilian! We checked in late at night, and luckily, we met Kilian, who was so warm, gentlemanly, and kind. He spoke a bit slower, probably to make sure we understood everything, and he was patient and smiling throughout our entire interaction. His attitude was excellent! He even greeted us proactively whenever we saw him.
The hotel itself is decent; the rooms are quite spacious, which is nice. However, the facilities are a bit old; the floor in our room creaked when we walked on it.
The breakfast selection wasn't extensive, not much to choose from, and the taste was pretty average.
DDafenqidenailaoThis hotel used to be a prison, and honestly, the facilities are fine, but the ventilation is an issue. The room is tiny, probably only about 10 square meters. The service, however, is quite good. The location is excellent, right in the city center.
GGuest UserHotel was in a great location, room was clean and very nice, bed was comfortable, and view was nice. Our bathroom was across the hall from our bedroom-- which though a little strange --didn't cause us any issues as it was private and clean (and huge). The only critique I have would be about the self check-in. I understand the goals of having a streamlined check-in process, but we didn't recieve the email with instructions, and had no answer to an email of inquiry. It took me phoning the hotel's administration to get an answer, in which the woman was very helpful, but did take away some of our time in Lucerne. If there was a more straightforward process that did not involve using the machine at the front door, as well as having clearer instructions on checking out, the stay would have been perfect.
JJiyufeifeiThree stops from the train station, or a 20-minute walk. Breakfast is a self-service buffet with a good variety of options and tasty food. The downside is that the facilities are a bit old, possibly due to the location. The bathtub is quite vintage, and the light switches also have an old-fashioned feel, as do the bedside lamps. The bed is a bit old too, and the room has poor soundproofing. There was a tour group in the middle of the night, and one of the older women's voices was deafening. Given the economical price, sometimes you can accept these things when considering the value.
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