Featured facilities: Parking, Laundry Service (On-Site), Restaurant
Amazing
102 reviews
9.4/10
1 night
From € 208
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9.5/10
Amazing
GGuest UserThis was the fifth hotel on my trip to Switzerland. It's two bus stops from the train station, but conveniently located right by the stop, so getting there wasn't an issue. The hotel clearly exudes a rich history and old-world charm, with its luxurious European-style decor. I had a bit of trouble initially finding the right entrance and the front desk within the building. I'd actually booked a city view room, but the front desk upgraded me to a stunning lake view room – seriously, you *must* book a lake view! The terrace views were absolutely breathtaking!! The room itself wasn't huge, but it did have air conditioning. The bathroom was a tad small, mainly due to a large, rather useless cabinet taking up unnecessary space.
AAnonymous UserI stayed at MO in Sanya before. The facilities were old and the beach was average. I was very disappointed, so I rarely chose MO afterwards.
When I booked this time, I saw that the Lucerne MO Hotel was newly renovated, so although the price was high, I booked two nights with the mentality of giving it another try. I really felt that it was excellent in all aspects and worth staying:
1) The decoration style is simple, elegant, exquisite, and fashionable, and the facilities are first-class and impeccable👍
2) The hotel has a superior geographical environment and is close to the lake.
3) The service is first-class. It can be seen that the waiters have been well trained and the service is in place.
The only regret is that I met a friend from Shanghai this time. She booked a room directly with the hotel at a cheaper price than Ctrip, and the hotel also upgraded her room type and gave her a consumption voucher. Ctrip is such a big company, it should be easier to get these, right?
SSk1973Convenient location, accessible by car but complicated, must enter from the back of the river. Good service staff, smiling, luxurious room, beautifully decorated, beautiful river view, beautiful light in the room, we stayed 3 people, not cramped, the bed is soft and comfortable, it is also a shopping area, shops close early, maybe because it is winter, welcome drink tastes great.
RrongeerThis is my third time staying at this hotel, and it's truly fantastic! The rooms are spacious, and the facilities are clean and well-maintained. The hotel's location is also excellent, very close to Lucerne train station, making it super convenient for getting around. A special shout-out to David, who checked us in – he was warm, humorous, and even upgraded our room for free! ⁽⁽ଘ😇ଓ⁾⁾
AAA KikiLocation wise is good as it’s right in the middle of the old town. Walking distance from the ferry dock and train station but stairs and cobblestones make it hard to drag your luggage. The only redeeming quality about the room is its size. The quadruple room is a good size for 4 adults with 4 luggages. However the amenities are close to nothing, the wifi is crap and the TV is always faulty. Cleanliness is average - doors are chipped and rusty, the tub is also chipped and dirty. We stayed quite a lot of nights and after the first two nights it’s like the housekeeping staff gave up on properly cleaning the room and replenishing the amenities. Would stay again only as a last resort.
PPENGThe pictures are all views from the window. See the beautiful scenery of Lake Lucerne. Because it is this, we evaluate 5 stars. The hotel is 4 stars in size and has the same facilities as the domestic express hotel. The room is quite large in Switzerland. The balcony is very nice to see the lake. It takes 8 or 9 minutes to get to the lake. There are more places to eat around, and the bus is still close. Go to the hotel to take the little cable car. The breakfast variety is too small, 30 Swiss francs a person, it is really cheaper, it is the simplest breakfast in the entire Swiss itinerary. The breakfast restaurant can see the lake, it is still good. The overall layout of the hotel is very good, people like it very much, the hotel service is also very good. Specifically, the hotel has a shuttle bus, saying that it can only be sent to the bus station from the hotel, and then take the bus to the train station. The driver actually sent us directly to the train station that day, touching. Lucerne is not big, the hotel location is OK, and it is convenient to go anywhere.
LLEONG SHENGMy first experience that the hotel unable to trace my booking from trip.com. I lodge the complaint to customer service and took an hour to resolved at reception. Not sure either hotel or booking platform having problems but both parties compensated coins and free breakfast to us.
CCHENGYINGThe room is clean, the style is quite medieval, and the furniture and equipment are very tasteful
The service staff are very polite and enthusiastic. Check-in time coincides with summer changes, and the hotel also provides thoughtful reminders~
AAnonymous UserThe space is quite large and well-designed, without feeling cheap. The lighting is a bit dim, but that's common in Switzerland, and the lighting design here is actually quite good. Check-in and check-out are fully self-service, which works perfectly. The only downside is navigating a lot of stairs with luggage in the old town.
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