Hotel Astoria
1 night
Rooms and Guests
1 room, 2 adults, 0 children
All properties in Lucerne
Hotel Astoria
Pilatusstrasse 29, Lucerne, Canton of Lucerne 6002, Switzerland
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We Price Match
Last booked 10 hrs ago
Highlights
Varied breakfast
Ideal location
Lots to do
Pets welcomeAmenities
Fitness Room
Private parking
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Restaurant
Meeting Room
All amenities
Property Description
With a stay at Astoria Lucerne in Lucerne, you'll be within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This hotel is 0.3 mi (0.5 km) from Museum Sammlung Rosengart and 0.4 mi (0.6 km) from Jesuit Church.
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8.2/10
Very GoodExcellent front desk services, Convenient location to move about in Luzern.
All 131 reviews
Surroundings
Airport: Buochs Airport
(17.1km)
Train: Rigi Kulm
(23.4km)
Train: Arth-Goldau
(35.9km)
Landmarks: The Rosengart Collection
(210m)
Landmarks: Jesuit Church, Lucerne
(290m)
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Overview
Rooms
Guest Reviews
Services & Amenities
Policies
2
Deluxe King Room
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
3
Lifestyle King Room
1 King bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
2
Superior Twin Room
2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
2
Standard Twin Room
2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
3
Standard Triple Room, Multiple Beds
1 King bed and 1 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
2
Design Twin Room (Panoramic View)
2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
1
Deluxe Twin Room
2 Single bed
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Daily Housekeeping
Check Availability
2
Superior Triple Room
2 Single bed and 1 Sofa bed
Non-smoking
Air Conditioning
Private Bathroom
Daily Housekeeping
Bath Towel
Check Availability
Hide Room Types
Guest Reviews
8.2/10
Very Good
131 reviews
Verified Reviews- Cleanliness8.5
- Amenities8
- Location8.4
- Service8
Average for similar properties in Lucerne
AI Summary
The hotel excels in cleanliness, modernity, and spacious rooms. Guests appreciate the friendly staff and convenient location near the train station, lake, and attractions in the old town.
FionnYee18
May 24, 2025
hotel’s central location, noting its proximity to key attractions and transportation hubs.
The hotel’s staff are friendly and helpful. 
Improvement:
absence of certain in-room amenities, such as fridges or kettles
Anonymous User
May 27, 2025
Excellent front desk services, Convenient location to move about in Luzern.
WCCHEUNG
December 30, 2024
This was the second room I booked at the same time for my family. According to hotel staff, the room's heater was not able to adjust. It was quite hot. The hotel staff told us to open the window. Same as another room, this room was without fridge. No tea and coffee bags provided. Very poor services. Definitely will not recommend this hotel. In the morning around 10am on 30th December 2024, I checked with front desk if we could extend checkout time for 1 hour， the male staff was rude and straightly said NO. He is in service industry. I do think he could refuse me politely. Now I have arrived at the Hyatt Place Zurich Airport the Circle, the lady at the front desk was very polite and extended my check out time by 2 hours that I did not ask for. How come Hotel Astoria can provide that kind ofpoor quality of services and survive, is that because they are in Lucerne???
!!!!!!!
Anonymous User
July 11, 2025
The hotel was clean and well-located.
Mayank
June 21, 2025
Rooms are not as it shown in photos.
KO PHYO AUNG KYAW
June 13, 2025
clean and comfortable
Anonymous User
January 31, 2025
Very comfortable, spacious hotel rooms, good front desk service
Original TextTranslation provided by Google
Guest User
April 14, 2025
Disappointing Stay – Not Worth Four Stars
We spent one night at the Hotel Astoria in Lucerne and were unfortunately very disappointed. The first surprise came upon arrival: After parking our car in the hotel's TÜV garage, we were only told afterward that parking costs CHF 55 per night – a very high price that should have been clearly communicated beforehand.
The room itself was also anything but convincing. The furnishings were old and not beautifully designed, and the overall decor seemed poorly designed and outdated. The carpeting was particularly unpleasant – extremely dirty and unhygienic. I avoided walking barefoot because, to be honest, I was disgusted.
The bed was also unusually made – instead of one large blanket, there were two single ones, which was neither cozy nor practical. For almost CHF 400 per night, we would have expected considerably more. Overall, the room was neither comfortable nor clean and in no way matched the price level or what one would expect from a hotel of this category.
Conclusion: Our stay at the Hotel Astoria was a huge disappointment – the value for money was absolutely not there. Unfortunately, we cannot recommend the hotel.
Original TextTranslation provided by Google
Services & Amenities
Most Popular Amenities
Fitness Room
Private parking
Additional charge
24-Hour Front Desk
Luggage Storage
Bar
Nightclub
Restaurant
Meeting Room
Additional charge
Wake-Up Call
Wi-Fi in Public Areas
Free
Guest Laundry
Bar
Restaurant
Restaurant
Restaurant
No additional info available
More Amenities
Internet
Wi-Fi in Public Areas
Free
Parking
Private (exclusively for guests) is available On-site parking, and Charge, CHF 55.00 (approx. S$ 88.38) Daily. Reservation needed.
Private parking
Additional charge
Front Desk Services
24-Hour Front Desk
Front Desk Safe
Luggage Storage
Wake-Up Call
Languages Spoken
English
German
Food & Drink
Bar
Halal meals provided
Off-site
Health & Wellness
Fitness Room
Activities
Nightclub
Public Areas
Elevator
Central Ventilation System
Vending Machine
No Smoking in Public Areas
Non-Smoking Floor
Cleaning Services
Guest Laundry
Ironing Service
Additional charge
Laundry Service (On-Site)
Additional charge
Business Services
Meeting Room
Additional charge
Fax/Copying Service
Additional charge
Accessibility
Handrails in Hallways
Handrails in Stairways
Stair-Free Property Entrance
Safety & Security
First Aid Services
First-Aid Kit
Fire Alarm
Access Control System
Fire Extinguisher
Security Alarm
Smoke Detector
CCTV In Public Areas
Property Policies
Check-in and Check-out Times
Check-in: After 15:00
Check-out: Before 11:00
Front desk hours: 24/7
Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.
Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.
Breakfast
StyleBuffet
| Age | Fee |
|---|---|
Adult | Buffet:CHF 30.00 (approx. S$ 48.21) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
Deposit Policy
DepositDeposit required
Deposit Collection MethodsThe deposit is determined based on the duration of your stay. The charge is CHF 100.00 (approx. S$ 160.69) per night.
Deposit Payment MethodsThis property accepts credit cards
Deposit RefundOn the day of check-out
Pets
Pets are allowed on requestAdditional charge
Types of pets allowed: dogs
Fee: CHF 40.00 (approx. S$ 64.28) per pet per day
Service Animals
Service animals are allowed on request
Age Requirements
The main guest checking in must be at least 18 years old
Paying at the Hotel
- Cash
Property Description
- Opened: 2007
- Renovated: 2021
- Number of Rooms: 252
With a stay at Astoria Lucerne in Lucerne, you'll be within a 5-minute drive of Chapel Bridge and Swiss Transportation Museum. This hotel is 0.3 mi (0.5 km) from Museum Sammlung Rosengart and 0.4 mi (0.6 km) from Jesuit Church.
Be sure to enjoy recreational amenities including a nightclub and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
Be sure to enjoy recreational amenities including a nightclub and a health club. Additional amenities at this hotel include complimentary wireless internet access, concierge services, and a banquet hall.
Enjoy Thai cuisine at Thai Garden, one of the hotel's many dining establishments, which include 4 restaurants and a coffee shop/cafe. Relax with a refreshing drink at one of the 3 bars/lounges. Buffet breakfasts are served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 11:00 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 252 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have showers and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.