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Posted on Aug 19, 2026|Standard 2 Double bed Room
Guest UserThe environment is great, and it's really good value for money. The breakfast was also nice. Most importantly, the staff were very enthusiastic and provided excellent service. They even upgraded our room for free, which was a pleasant surprise! There are also many good restaurants nearby, just a short taxi ride away (minimum fare), so it's very convenient and economical.
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Price per night from€ 42
Posted on Sep 26, 2026|Delicate City-View Double Bed Room
bazzxMy recent stay at this hotel truly showed me what exceptionally thoughtful service looks like. I had an early high-speed train to catch, and on that morning, it was drizzling, a bit chilly, and the roads were slick. Worried about missing my train, I packed in a hurry, feeling flustered and anxious.
On my way to the high-speed train station after checking out, as I was organizing my belongings, I suddenly realized I had left my most important ID card in the hotel room. I panicked instantly, feeling both anxious and regretful. An ID card is essential for travel; without it, I couldn't board the train, and my entire itinerary would be ruined. With the train departure time fast approaching, I had no time to go back to the hotel myself. I was at a complete loss and incredibly stressed.
In my慌乱, I immediately called the hotel's front desk. The person who answered was Xiaowang, a front desk staff member. Over the phone, my words were rushed and incoherent, conveying my panic about leaving my ID and the urgency of catching my train. Xiaowang listened patiently and gently throughout, showing no hint of impatience. He calmly reassured me, telling me not to panic and to relax, promising to immediately help me search for it. After hanging up, Xiaowang went to my room right away to search, carefully checking every corner. Because I had packed in a rush, the ID card was in a rather concealed spot, making it difficult to find. However, Xiaowang didn't cut corners; he meticulously searched and checked everywhere, and finally, he successfully found my ID card.
After finding the ID, knowing my train was leaving soon and I wouldn't have time to go back and forth, Xiaowang thoughtfully and proactively suggested that he could arrange a delivery service to send the ID urgently to the high-speed train station, ensuring I wouldn't miss my trip. This kind of service isn't a mandatory offering from the hotel; it was entirely Xiaowang's sense of responsibility and empathy that drove him to help a guest in need. On a rainy morning, with a considerable number of guests checking in and out, he still took time out of his duties to carefully verify my identity, confirm the station's location, quickly contact a reliable delivery person, and thoroughly explain the delivery requirements. He handled the entire process efficiently. Throughout, Xiaowang kept me updated on the search progress and the delivery status, allowing me to stay informed while en route, slowly easing my anxiety. The poor road conditions due to the rain added complications to the delivery, but he was dedicated and responsible every step of the way, without a single complaint, remaining gentle and patient. His extreme sense of responsibility made me feel incredibly secure.
Ultimately, thanks to Xiaowang's excellent arrangements, my ID card arrived at the high-speed train station ahead of time, allowing me to check in and board without any delays. He truly solved my immediate crisis. For travelers, unexpected incidents are the most dreaded. Xiaowang, with his sincerity, attentiveness, and exceptional service, resolved my mistake and embarrassment. He made me, a solo traveler in an unfamiliar city on a chilly, rainy day, feel a profound sense of kindness and warmth.
His attitude reflects true dedication, and his detailed service shows great commitment. Xiaowang not only possesses excellent professional skills and efficiency but also a rare kindness and genuine desire to help guests, proactively offering thoughtful solutions. He perfectly embodies the warmth of this hotel's service, which goes beyond standard procedures to offer service that is personal and heartfelt. I am incredibly grateful for Xiaowang's tremendous help. This unexpected hiccup actually made me love this hotel even more! I sincerely recommend everyone to choose this hotel; the professional and warm staff and thoughtful service are absolutely trustworthy! The next time I visit this city, I will undoubtedly choose this hotel again, and I wish the kind and responsible Xiaowang all the best in his work.
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Price per night from€ 43
Posted on Sep 6, 2026|Cozy 2-bed Room
Guest User
I had an early morning flight, so I opted to stay at the Parc Culture Hotel, which opened in 2025 at Lanzhou Airport, the night before. This hotel is one of the more luxurious options in the area, with very new and complete facilities in spacious rooms.
The service was very attentive; they offered a special welcome drink upon check-in. The airport transfer service was excellent; they proactively called to confirm my itinerary in advance, and the driver enthusiastically helped with my luggage. The ride was about 5 minutes.
Breakfast offered a wide variety of choices, and in addition to standard fare, I could enjoy authentic Lanzhou specialties like beef noodles and grey beans.
This hotel offers great value for money and is perfect for guests with early morning flights or late-night arrivals.
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Price per night from€ 43
Posted on Jun 25, 2026
menhsjjsbusnsVery close to the train station, it is very convenient to catch a car, the hotel is newly renovated, the room layout is reasonable and the whole is very good, the room is soundproofed, not noisy, very quiet, the health is very clean, the whole is very good, the mattress pillows are particularly comfortable like it! The service is also very warm and responsive.
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Price per night from€ 28
Posted on Sep 24, 2026|Business 2-bed Room
KonglinyesiThe stay was very satisfying. The lobby is spacious and the environment is elegant. The front desk staff were dedicated and efficient with check-in. The room facilities were complete, the bed was comfortable, and the in-room smart controls made for a great experience! The hotel front desk staff provided excellent service, promptly assisting with my needs and handling details appropriately. The bed was comfortable with a soft mattress, the water pressure was strong, water heated up quickly, and the temperature was just right, making for a fantastic shower experience. The internet speed was fast, which was convenient for work. Parking was easy and the location was excellent, making it convenient for getting around. I will definitely come back next time.
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Price per night from€ 29
Posted on May 30, 2026
TarishuiyunshenOverall, a great experience. The environment is clean and elegant, and the public areas are tidy and bright. The room layout is well-designed, the bedding is comfortable, and the soundproofing is good. The service is warm, attentive, and responsive. The dining offers a rich variety of dishes, and the flavors are home-style and delicious. It offers great value for money, making my trip very pleasant and comfortable. I will definitely choose this place again next time.
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Price per night from€ 27
Posted on Aug 22, 2026|Crowne Plaza Deluxe Yellow River-view Room-Two Beds
Guest UserAfter a few days in Gannan, I specifically chose a hotel with a bathtub and a pool for a relaxing night. The Yellow River view room offers first-class scenery, overlooking both banks of the Yellow River from a high vantage point. The breakfast was also good, the room was spacious enough, and the service was excellent – anything I needed was provided quickly. There's also a Reader Culture & Creativity shop in the lobby downstairs. I'm a hundred percent satisfied! The price was surprisingly similar to a three-star campsite in Gannan. The cost of living in Lanzhou is surprisingly affordable!
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Price per night from€ 53
Posted on Jul 28, 2026|Elegant Queen Room
Guest UserI read many negative hotel reviews before my trip and was hesitant to book anywhere. I ended up booking this hotel a day before, and it exceeded my expectations! The room was spacious, and the front desk staff were incredibly warm and welcoming – truly outstanding! The cleaning staff were also very friendly. Highly recommend! There's even a robot delivering food, which my child loved seeing for the first time! This hotel is excellent; the service in all aspects is meticulous and thoughtful. It's suitable for a stay, clean, comfortable, offers a great experience, is well-equipped, and provides great value for money. Downstairs, there are plenty of food and drink options, and a supermarket is very close by, right across the street. There's even a McDonald's!
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Price per night from€ 32
Posted on Aug 27, 2026|Tranquil Double Bed Room (Large Screen Cinema Projection + Sleep-Assist Pillows + Sleemon Mattress)
Guest UserI came out to play and booked this store. It was newly opened. The overall price is very high. The location of the hotel is good. There is a park next to it. The scenery is beautiful. I went to check in. The sanitation is very clean, the hot water supply in the room is very good, the hot water is produced in seconds, the bath is very comfortable, it will not be hot and cold, the overall decoration is very textured, the staff service is also very good, the gym and laundry room are open 24 hours, when washing clothes, there is also the front desk brother to take the initiative to help, Very warm heart, the hotel's breakfast is also very rich, it is recommended.
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Price per night from€ 32
Posted on Aug 12, 2026|Executive 2-bed Room
Chengshiguoke001
How to put it? Wyndham is considered a quasi-five-star hotel chain in China, and it was my first time staying there, so I was full of expectations. Unfortunately, things didn't go as planned. I booked a high-speed rail pick-up service, but ended up taking a taxi myself. They said they would reimburse the taxi fare, but it came to nothing. The money isn't the main issue; they said the car broke down today, but why didn't they inform me beforehand? I wouldn't have had to wait so long. I didn't even bother booking the departure transfer service after that. I've stayed in so many five-star hotels, and this one had the worst service. The in-room phone was practically impossible to reach, and it took several calls for someone to answer the front desk phone. When I went down to the lobby, no one greeted me or paid any attention. It was quite a disappointment. It's not all bad, though. My child suddenly fell ill, and my request for a late checkout was granted without any problems, which was quite humane. The breakfast was plentiful, and they had a special beef ramen. The restaurant is on the top floor with nice views, which was good. They really need to improve!
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Price per night from€ 39