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Posted on Aug 19, 2026|Standard 2 Double bed Room
Guest UserThe environment is great, and it's really good value for money. The breakfast was also nice. Most importantly, the staff were very enthusiastic and provided excellent service. They even upgraded our room for free, which was a pleasant surprise! There are also many good restaurants nearby, just a short taxi ride away (minimum fare), so it's very convenient and economical.
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Price per night fromS$ 60
Posted on Sep 26, 2026|Delicate City-View Double Bed Room
bazzxMy recent stay at this hotel truly showed me what exceptionally thoughtful service looks like. I had an early high-speed train to catch, and on that morning, it was drizzling, a bit chilly, and the roads were slick. Worried about missing my train, I packed in a hurry, feeling flustered and anxious.
On my way to the high-speed train station after checking out, as I was organizing my belongings, I suddenly realized I had left my most important ID card in the hotel room. I panicked instantly, feeling both anxious and regretful. An ID card is essential for travel; without it, I couldn't board the train, and my entire itinerary would be ruined. With the train departure time fast approaching, I had no time to go back to the hotel myself. I was at a complete loss and incredibly stressed.
In my慌乱, I immediately called the hotel's front desk. The person who answered was Xiaowang, a front desk staff member. Over the phone, my words were rushed and incoherent, conveying my panic about leaving my ID and the urgency of catching my train. Xiaowang listened patiently and gently throughout, showing no hint of impatience. He calmly reassured me, telling me not to panic and to relax, promising to immediately help me search for it. After hanging up, Xiaowang went to my room right away to search, carefully checking every corner. Because I had packed in a rush, the ID card was in a rather concealed spot, making it difficult to find. However, Xiaowang didn't cut corners; he meticulously searched and checked everywhere, and finally, he successfully found my ID card.
After finding the ID, knowing my train was leaving soon and I wouldn't have time to go back and forth, Xiaowang thoughtfully and proactively suggested that he could arrange a delivery service to send the ID urgently to the high-speed train station, ensuring I wouldn't miss my trip. This kind of service isn't a mandatory offering from the hotel; it was entirely Xiaowang's sense of responsibility and empathy that drove him to help a guest in need. On a rainy morning, with a considerable number of guests checking in and out, he still took time out of his duties to carefully verify my identity, confirm the station's location, quickly contact a reliable delivery person, and thoroughly explain the delivery requirements. He handled the entire process efficiently. Throughout, Xiaowang kept me updated on the search progress and the delivery status, allowing me to stay informed while en route, slowly easing my anxiety. The poor road conditions due to the rain added complications to the delivery, but he was dedicated and responsible every step of the way, without a single complaint, remaining gentle and patient. His extreme sense of responsibility made me feel incredibly secure.
Ultimately, thanks to Xiaowang's excellent arrangements, my ID card arrived at the high-speed train station ahead of time, allowing me to check in and board without any delays. He truly solved my immediate crisis. For travelers, unexpected incidents are the most dreaded. Xiaowang, with his sincerity, attentiveness, and exceptional service, resolved my mistake and embarrassment. He made me, a solo traveler in an unfamiliar city on a chilly, rainy day, feel a profound sense of kindness and warmth.
His attitude reflects true dedication, and his detailed service shows great commitment. Xiaowang not only possesses excellent professional skills and efficiency but also a rare kindness and genuine desire to help guests, proactively offering thoughtful solutions. He perfectly embodies the warmth of this hotel's service, which goes beyond standard procedures to offer service that is personal and heartfelt. I am incredibly grateful for Xiaowang's tremendous help. This unexpected hiccup actually made me love this hotel even more! I sincerely recommend everyone to choose this hotel; the professional and warm staff and thoughtful service are absolutely trustworthy! The next time I visit this city, I will undoubtedly choose this hotel again, and I wish the kind and responsible Xiaowang all the best in his work.
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Price per night fromS$ 62
Posted on Sep 6, 2026|Cozy 2-bed Room
Guest User
I had an early morning flight, so I opted to stay at the Parc Culture Hotel, which opened in 2025 at Lanzhou Airport, the night before. This hotel is one of the more luxurious options in the area, with very new and complete facilities in spacious rooms.
The service was very attentive; they offered a special welcome drink upon check-in. The airport transfer service was excellent; they proactively called to confirm my itinerary in advance, and the driver enthusiastically helped with my luggage. The ride was about 5 minutes.
Breakfast offered a wide variety of choices, and in addition to standard fare, I could enjoy authentic Lanzhou specialties like beef noodles and grey beans.
This hotel offers great value for money and is perfect for guests with early morning flights or late-night arrivals.
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Price per night fromS$ 62
Posted on Sep 24, 2026|Business 2-bed Room
KonglinyesiThe stay was very satisfying. The lobby is spacious and the environment is elegant. The front desk staff were dedicated and efficient with check-in. The room facilities were complete, the bed was comfortable, and the in-room smart controls made for a great experience! The hotel front desk staff provided excellent service, promptly assisting with my needs and handling details appropriately. The bed was comfortable with a soft mattress, the water pressure was strong, water heated up quickly, and the temperature was just right, making for a fantastic shower experience. The internet speed was fast, which was convenient for work. Parking was easy and the location was excellent, making it convenient for getting around. I will definitely come back next time.
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Price per night fromS$ 41
Posted on May 30, 2026
TarishuiyunshenOverall, a great experience. The environment is clean and elegant, and the public areas are tidy and bright. The room layout is well-designed, the bedding is comfortable, and the soundproofing is good. The service is warm, attentive, and responsive. The dining offers a rich variety of dishes, and the flavors are home-style and delicious. It offers great value for money, making my trip very pleasant and comfortable. I will definitely choose this place again next time.
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Price per night fromS$ 38
Posted on Jul 6, 2026|Bed In Bed In Guestroom - 8-Person Occupancy (Males Only, Shared Bathroom) (Male Only)
WanjiaqingxuwendingThe location is pretty good, with lots of food options right outside. It's also just one bus ride away from the Provincial Museum, and best of all, parking is free. The room's bed can be fully enclosed, offering great privacy, though it can get a bit stuffy when completely closed off – that's really a matter of personal preference.
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Price per night fromS$ 8
Posted on Jul 28, 2026|Elegant Queen Room
Guest UserI read many negative hotel reviews before my trip and was hesitant to book anywhere. I ended up booking this hotel a day before, and it exceeded my expectations! The room was spacious, and the front desk staff were incredibly warm and welcoming – truly outstanding! The cleaning staff were also very friendly. Highly recommend! There's even a robot delivering food, which my child loved seeing for the first time! This hotel is excellent; the service in all aspects is meticulous and thoughtful. It's suitable for a stay, clean, comfortable, offers a great experience, is well-equipped, and provides great value for money. Downstairs, there are plenty of food and drink options, and a supermarket is very close by, right across the street. There's even a McDonald's!
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Price per night fromS$ 47
Posted on Aug 31, 2025
Guest User
I stayed in a 4-person room. The room was minimalist and medium-small, with lockers – basic but comfortable. The common area is stylish and inviting, with plenty of seating, cozy corners, plants, kettles, and power outlets, though it’s on a high floor with a glass ceiling – warm when hot, cozy when cold, and the few fans aren’t always enough. The staff at the desk were friendly, laundry facilities available, though no snacks or cold drinks. The area is urban, among regular buildings, so not particularly attractive from the outside, but within walking distance to the museum and the metro station, with a large supermarket and several food options nearby. Overall, a decent place to stay in Lanzhou.
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Price per night fromS$ 7
Posted on Aug 12, 2026|Executive 2-bed Room
Chengshiguoke001
How to put it? Wyndham is considered a quasi-five-star hotel chain in China, and it was my first time staying there, so I was full of expectations. Unfortunately, things didn't go as planned. I booked a high-speed rail pick-up service, but ended up taking a taxi myself. They said they would reimburse the taxi fare, but it came to nothing. The money isn't the main issue; they said the car broke down today, but why didn't they inform me beforehand? I wouldn't have had to wait so long. I didn't even bother booking the departure transfer service after that. I've stayed in so many five-star hotels, and this one had the worst service. The in-room phone was practically impossible to reach, and it took several calls for someone to answer the front desk phone. When I went down to the lobby, no one greeted me or paid any attention. It was quite a disappointment. It's not all bad, though. My child suddenly fell ill, and my request for a late checkout was granted without any problems, which was quite humane. The breakfast was plentiful, and they had a special beef ramen. The restaurant is on the top floor with nice views, which was good. They really need to improve!
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Price per night fromS$ 55
Posted on Oct 12, 2025
Guest User
It's a great place to stay if you know the location, but it can be a bit challenging for foreigners. Even I, who speak a little Chinese, wandered around for about an hour, especially since I couldn't understand a single word of the local language. Still, I managed to find it, despite the twists and turns. I was grateful for the early check-in. However, my first impression wasn't so positive. I encountered a guest smoking a cigarette in the living room, which was quite casual. Next, the room was so dark that even with the lights on, it felt like nighttime. Nevertheless, the bed was comfortable, and all the amenities were there. There was even a small folding desk. I was impressed by the owner's sense of style.
However, the bathroom sink was constantly littered with cigarette ash and the smell of cigarettes permeated the room. This was a mixed-use space, which was a real challenge. For non-smokers, the smell is excruciating. My throat eventually swelled. It's a good place for smokers and those who are very familiar with Chinese. I wouldn't recommend it to non-smokers or women due to the shared bathroom.
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Price per night fromS$ 8