Find highly-rated hotels with real reviews and ratings to find the perfect stay!
Posted on May 11, 2026
Anonymous User
The location is absolutely unbeatable, right in the heart of Melbourne's city center. Stepping out, you're immediately at St. Paul's Cathedral and Federation Square, with major shopping areas and attractions all within walking distance, making getting around and shopping incredibly convenient. The hotel itself boasts a style of understated luxury. The rooms are spacious, with a high-quality decor, and the bathroom amenities are top-notch, ensuring a very comfortable stay.
The service throughout was attentive and thoughtful, with professional and detailed concierge and turndown services that were promptly delivered. The breakfast spread was extensive, offering a full range of both Chinese and Western options with fresh ingredients. The only minor downsides were that the building has some age, with a few facilities showing their years, and during peak breakfast hours, it can get crowded with a slightly slower refill rate for dishes. Overall, it remains a prime choice among Melbourne's high-end hotels, perfect for both business trips and leisure stays.
Show more
Price per night fromHK$ 2,022
Posted on Feb 18, 2026|King Room
Anonymous User
The hotel is a bit old, but its location is a big plus – super convenient for shopping! The bed was comfy and soft, and the in-room facilities were well-equipped. No one offered to help with luggage, and the hotel has two entrances, but the staff didn't tell me which one was easier for catching a ride. When I came back by taxi, they didn't open the door for me, but when my friends dropped me off, they were very enthusiastic, opened the car door, and greeted us!
Show more
Price per night fromHK$ 1,654
Posted on Dec 12, 2025|Deluxe King Room
DDDoDDDThe bed size in the room didn't match what was advertised. The website stated a 'deluxe king-size bed,' which should typically be 1.8m. However, as shown in the picture, it was actually a queen-size bed, approximately 1.5m. My large suitcase is 80cm, and at 1.77m tall, I was significantly taller than the bed's width. A manager named Nicolas told me that this is considered an Australian standard king-size. However, I study in Sydney and have a king-size bed at home, and all king-size beds sold in Australian furniture stores are 1.8m. I'm not sure which 'Australia' he was referring to. As an airport hotel, the soundproofing of the windows wasn't particularly good; I could still hear cars from downstairs. Despite this being a hotel issue, Trip.com was very patient and responsible in their coordination and communication. The front desk staff, Tarek, had an excellent service attitude and paid great attention to detail.
Show more
Price per night fromHK$ 1,059
Posted on Mar 17, 2026|Two Double Room
Guest UserThis is an older five-star hotel with decent service. Its location is similar to Tsim Sha Tsui East in Hong Kong – quiet, with many famous shops, bars, and Western restaurants nearby. However, you'll notice a lot of tourists around when you step outside.
The breakfast is pretty good and acceptable, offering standard fare like bread, eggs, coffee, cheese, ham, and fruit – all the daily essentials.
The main drawback is that the hotel is too close to the two adjacent buildings. There are very few rooms with a view; most rooms get little to no sunlight throughout the day and require the curtains to be drawn almost constantly.
The bathroom is particularly bad. The shower screen only covers half the area, so water inevitably splashes all over the floor, making it a mess. This means you often have to use bath towels to dry the floor, leading to constantly wet carpets and very dirty towels in the long run.
Show more
Price per night fromHK$ 1,295
Posted on May 17, 2026
Guest UserI chose this hotel for its location, and I'm so glad I did. My flight was delayed, and I didn't land until midnight. I quickly grabbed my luggage and bought a ticket, just making it onto the last SkyBus at 1 AM. It was incredibly convenient to walk straight to the hotel from Southern Cross Station. There's also a great Hong Kong-style cafe nearby, and the pick-up point for my day tour was conveniently located close by.
Show more
Price per night fromHK$ 793
Posted on May 21, 2026|Superior King Room With City View
Guest UserPros:
1️⃣ Great location: Very close to Southern Cross Station, and there's a bus stop right downstairs with direct routes to Carlton Gardens, Bourke Street, etc. It's also convenient for Vline and Skybus, and Queen Victoria Market is within walking distance.
2️⃣ Modern environment: It's a very new hotel, and the overall view is quite nice. The breakfast view even gives off a bit of a Central Park vibe. There's a water station offering still and sparkling water.
3️⃣ Breakfast: It was decent, acceptable.
Cons:
1️⃣ Breakfast: I stayed for 6 days, and the breakfast selection was exactly the same every single day – no variety at all. It could definitely be richer, and perhaps offer some noodles or other options. The hotel also offers dinner, which tastes good but has limited choices.
2️⃣ Room: A bit small. Like other Australian hotels, it doesn't provide toiletries or slippers.
3️⃣ Service: It was okay. Sometimes they'd forget to restock supplies.
Show more
Price per night fromHK$ 777
Posted on May 9, 2026
Guest UserWe booked a King Standard hotel for this trip as we have the special rate from Trip.com. Before we arrived we received an email from Trip urging us to write an email to ask for early check in as we also booked an airline ticket thru Trip. When arrived in hotel ard 9.45 am we were offered a room ( with immediate availability ) but with a payment of AUD 50. When I asked for a twin bed room as usually King and Twin Bed will have same rate, but not this hotel. If we were to change the bed style we have to pay AUD 30/night for 5 nights 😅😅another AUD 150. Enough for all the morning communications so we just ignore the bed details and went straight to our room after the payment. On the day we checked out we came to know that the front officer recharged our hotel fee even when Trip.com confirmed that everything was fully paid.
What a money maker hotel!! Front officer told us they will refund us the amount though.
However the room is small and nice and everything was up to international 4 standard but Crown ****** Tower has a much more beautiful and bigger room. Though both have stunning nice view of the Yarra River as in attached.
Show more
Price per night fromHK$ 1,053
Posted on Dec 31, 2025
Guest User
It would have been good except for the large western facing windows left without blinds down and an electrical setup that turns the air conditioning off when no one is in the room. So we arrived to stifling heat, and an air conditioner that doesn't really cool the bedrooms, and no fans or windows in the main bedroom. Most other things were good, but having a comfortable room is fundamental and the apartment just isn't set up for that. We enjoyed the location and the pool. We can't really speak to service levels cos we didn't ask for, expect or get any. It was a bit frustrating that the hotel only had a booking for 4 adults when we made a booking for 2A+3C on trip.com but who knows who was responsible for that.
Show more
Price per night fromHK$ 944
Posted on Jul 6, 2026
Chan-Kuo
Equipped with kitchenware, which was convenient for cooking. The room was cleaned every two days. Tea bags were provided and were fine. I extended my stay for another seven nights this time. The location is convenient, very close to Chinatown, and within walking distance to many attractions like the Public Library (beautiful octagonal tables and skylight). Also walkable to the museum.
Show more
Price per night fromHK$ 731
Posted on Jul 15, 2026
Guest User
Perfect location and an excellent place to stay. The hotel facilities are practically brand new, and both the reception staff and housekeeping team were friendly and professional throughout my stay. I stayed for more than a week and thoroughly enjoyed my time at this serviced apartment. The rooms were comfortable, well maintained, and had everything I needed. I would happily stay here again and would recommend it to anyone visiting the area.
Show more
Price per night fromHK$ 866