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5 star

Crown Towers Melbourne
4.4/5140 Reviews

Crown Towers Melbourne

CBD Southbank|0.78km from Collins St
I’d like to share our Villa experience at Crown Towers Melbourne room 3138 from 29th to 31st May 2023. To start, our greeting from Anthony and Sarah was simply delightful with champagne and the ultimate introduction of the room. We couldn’t have asked for anything more on arrival. The housekeeping attention to detail was excellent, though a mop was left in the second lavatory on the 2nd day. Not a big deal for us, however it’s those small touches that could impact other guests impressions. The bed was WOW - the linens, wow wow wow, like a cloud. The Koko Black chocolates were beautiful though the fruit bowl was nothing to be desired, a fruit platter would have made a nicer touch. The ceramics and art work in the Villa were spectacular though please inspect and dust the two ceramic cranes in the bedroom, the dust on them was so thick, I don’t think it had been done for a couple of months. The power plug at the bedroom window was slightly off the wall requiring maintenance and scuff marks on the walls. There was some feedback that we would like to give that would’ve made our stay absolutely incredible and memorable and what we thought would have been included as a ‘butler touch’ but failed to deliver. (Noting that we have stayed at numerous other properties globally that do this) For example, Knowing that it was our anniversary, a romantic bath or rose petals on the bed after we returned from the club room, would’ve been a nice touch Knowing that we were going to stay in, enjoy the room and watch movies, a small gesture of popcorn or movie snacks would’ve been a nice touch. I would have loved if it was offered to have our luggage unpacked. The in-room tablet is a big thing for us. It’s something that influences us to stay at Crown! Knowing that we can order room service at any time from the tablet. This never worked and was never able to be fixed for the duration of stay. This was a big letdown. On our second night the turndown service came approximately 1600. It was the two Butler team, plus two Housekeeper‘s, it would’ve been better if they had of waited until we went to the club room at 1730, so we were not disturbed. Overall, I don’t think you can offer the butler service as a selling point because we were not offered anything different than when we have stayed in the Premier Club suite. If the Butlers are meant to offer you services, then this feedback should definitely be delivered because we were not offered anything above and beyond what we would get in a standard Crown Suite. Though worthy to note that any time we interacted with any of the Butler team, the communication was professional and delightful. I do expect absolute perfection in hotels (and I’m happy to pay the price) but there were just a few imperfections that need attention. I have booked again for my 40th birthday because the room was so beautiful but I will come prepared with a list of requests for the butler team since its more ‘ask and you’ll receive’ rather than ‘we will

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Reviews for Melbourne Hotels

Searching for hotels near Collins St? Compare room rates and reviews to find your ideal stay.
Oaks Melbourne on Market Hotel
4.5/561 Reviews
CBD
Great location- very central. Staff were helpful and friendly. We had a large car that wouldn’t fit in the carpark, but they have clear instructions on which other carpark to use so it was no hassle. Room was spacious, well appointed and clean (2 bedroom apartment). Also quiet. Will definitely book here again.
YTI Garden Hotel
4/5127 Reviews
CBD
I had my own kitchen with its cutlery (dishes, forks, knives, cups...). Also there was a microwave in the laundry room which was very useful when I wanted to heat my takeaway food. I loved that in the bathroom next t the sink there were hand wash and face lotion and in the shower there were shampoos, conditioners, body wash, which were provided abundantly. It was also for a very affordable price, less than $80/a night. It was also clean. Not to mention that I was not pressured to leave by the check out team and I didn't get a call reminding me to leave but the staff were very friendly and polite and waited until I left a couple of minutes after the checkout time. A really pleasant stay!
Selina Central Melbourne
4.3/543 Reviews
CBD
It's only a minute's walk from the subway station. There are many bathrooms and Internet access. There is a coffee street nearby and a shopping mall is a five-minute walk away. You can stay here again next time!
Ibis Budget - Melbourne CBD
3.8/564 Reviews
CBD
Clean rooms, friendly staff and perfect location. Easily accessible to the public transport and eating points. Great value for the money. Good budget option for a short visit. I would love to come again.
Novotel Melbourne on Collins
4.4/567 Reviews
CBD
The hotel is conveniently located right in the heart of Melbourne near the Spanish Quarter, Bourke Street Mall, and other shopping precincts. The staff are friendly and efficient at check-in. The rooms are good in size with modern amenities and comfortable beds. There is a kettle and small fridge. The bathroom has a bath with a shower, so if you have mobility issues, it's not for you. There is no rail to hold onto when getting in or out, which makes it dangerous, especially as it gets slippery. There is a pool and gyn which were modern and accessible. The room we had faced into the mezzanine of the hotel so you dont get any light from outside, which was strange. The room was very quiet and had a good air conditioner. Overall, we would stay here again, although the lack of being able to see outside wasn't ideal, and if you stayed for more than one night, it could be an issue.
Causeway 353 Hotel
4.4/542 Reviews
CBD
we could not fault this hotel! Perfect! We got an amazing rate so werent expecting ,much. EVERYTHING WAS AMAZING! Best location - right on tram stop, a few step to the mall and laneways. the alley that it is located in has some cute coffee shops but not open on w'ends. Every staff member we encountered was bubbly and helpful. Our room was on a corner so we had plenty of windows, big comfy bed, soft sheets and towels, lovely decor, and so clean. Would definately recommend this lovely hotel!

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More about Melbourne

Introduction to Melbourne

Melbourne, situated in the southeastern part of Australia, is the capital city of Victoria. Known for its Victorian-era architecture, extensive shopping districts, diverse food culture, and bustling arts scene, Melbourne provides an exciting mix of style, sport, and entertainment.

Tips for Travelling to Melbourne

Melbourne is serviced by two main airports: Melbourne Airport, also known as Tullamarine Airport, for international flights, and Avalon Airport for domestic ones. The city offers a range of public transport options, including trams, buses, and trains.

The official currency is the Australian Dollar (AUD), and most businesses accept credit and debit cards. English is the primary language. It's recommended to check Australia's visa policies as they vary based on nationality and purpose of visit.

Popular Attractions in Melbourne

There's no shortage of attractions in Melbourne. The Royal Botanic Gardens, Federation Square, and the National Gallery of Victoria are must-visits. Sports enthusiasts will appreciate the Melbourne Cricket Ground, while those interested in wildlife should head to the Melbourne Zoo or the SEA LIFE Melbourne Aquarium.

Don't miss out on the Melbourne Star Observation Wheel for stunning city views, or the Queen Victoria Market for a taste of local produce.

Weather, Best Time to Visit, and What to Wear

Melbourne, Australia has a temperate oceanic climate with distinct seasons, with temperatures ranging from winter lows of around 6°C (43°F) to summer highs reaching up to 25°C (77°F). Summers (December - February) are warm to hot, while winters (June - August) can get quite cold. Spring and autumn are mild and are usually the best times to visit.

Dressing in layers is recommended as Melbourne weather can change quickly. Don't forget your sunscreen and a hat for the Australian sun.

Choosing Your Ideal Hotel in Melbourne

For a luxurious stay in the heart of the city, consider the Langham Melbourne or the Crown Towers Melbourne. Budget travelers might prefer the Ibis Melbourne Central, offering comfort and an excellent location.

The Hotel Lindrum Melbourne offers a boutique, Instagram-worthy experience, while the Travelodge Hotel Melbourne Docklands is a great option for business travelers due to its proximity to the business district.

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Every booking earns you Trip Coins, redeemable for discounts on future trips. Discover the diverse and vibrant charm of Melbourne with Trip.com today!

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