Family Friendly Hotels in Beijing

A Phenomenal Experience Near Universal Beijing – Absolutely Faultless! We recently stayed at this hotel and had an absolutely fantastic experience from start to finish. If you are planning a trip to Universal Beijing, the location couldn't be more perfect—it made commuting to the park incredibly easy and stress-free. The highlights of our stay included:  Impeccable Comfort: Our room was incredibly clean, spotless, and well-maintained throughout our stay.  Convenience at its Best: Having direct, seamless access to the adjacent mall was a massive bonus for dining and shopping. Furthermore, the hotel staff went above and beyond by delivering our outside delivery goods directly up to our room—a wonderful, thoughtful touch!  Superb Dining: The hotel restaurant serves great food, and the restaurant staff were attentive and fantastic.  World-Class Service: As international travelers, the front desk staff speaking English was a massive plus and made check-in seamless. A special, heartfelt shoutout to Reno and Richard for their awesome work and exceptional hospitality. Their stellar service truly stood out. All in all, this was a phenomenal experience. We will definitely be back!

Here's my detailed review again! Overall: Excellent location, definitely worth staying! Firstly, the location is fantastic. It's a 5-minute walk to Sanyuanqiao subway station, and even closer if you exit from the basement of Phoenix City Mall. There are plenty of dining options and a 7-Eleven nearby. It's incredibly convenient whether you're exploring Beijing by subway or traveling to and from Capital Airport. Secondly, the cleanliness is great. Although the hotel has been open for a few years, the room facilities are well-maintained, and the bathroom and shower are very clean. Thirdly, the Citigo brand is known for its well-equipped lobby. The ground floor has a restaurant, billiards, TV, and bar service in the evenings, so you can enjoy the nightlife without even leaving the hotel. However, there's a common issue with Huazhu hotels: staff are asked to call and solicit good reviews... If a hotel is good, I'll naturally give an objective review. These calls are actually quite annoying.

Had a great stay here! It's super close to Tiananmen Square. The front desk staff were really nice; they even upgraded our room when they saw we had a child with us. Out of all the hotels we stayed at in Beijing during the May Day holiday, this one was definitely the best experience. The only minor downside is that hotel rooms in Beijing are generally on the smaller side [laughing through tears], but that's just how it is.

The hotel offers a 24-hour shuttle service to the airport, which is incredibly convenient. The room views are also fantastic. The hotel service was exceptionally thoughtful and attentive. Jessie from the front desk invited me to leave a positive review upon checkout, and I was very happy with my stay. I'll definitely be back. The hotel's oxygen bar equipment also helped with my sleep.

Front desk staff Cecilia provided excellent service; she was very enthusiastic and followed up throughout my stay, promptly resolving any issues. The hotel room was very clean and tidy, and the views were great. Any requests I had were accommodated efficiently. Also, front desk staff Selina gave me water and helped with my luggage when I checked out, which was a nice touch. Overall, it was a great experience. My only suggestion is that it would be helpful if housekeeping could provide hair ties, as it can be quite inconvenient if you forget to bring one.

First time choosing this hotel and I was very pleasantly surprised! The service was excellent, facilities were complete, and parking was convenient (a big plus). For a short trip, it's more convenient and cheaper than parking at the airport. The shuttle runs every half hour and it's only a 3-minute ride. There are also plenty of places to eat and drink nearby (including a convenience store). I didn't take any photos of the hotel, so I've just included some from my trip instead.

LOCATION : Apartment is facing Hutong life (historic alleyways and traditional courtyard homes (siheyuan). 10mins walk to Dongsi Train Station (Exit E, Line 5 & 6), McDonalds and supermarket (next to Dongsi Train Station Exit B). 3 - 5mins walk to main road & minimart, a lot of local brand shops and restaurants along the main road. Infront of the apartment is Longfusi (Longfu) area. A lot of local stalls, nice place to chill. Most are local brand shops and well known brands will be 7-11 convenient store, Arabica (% Arabica) coffee shop, Miniso (variety store) and Muji (fashion store). 30mins walk/ 15mins drive to Wangfujing Street (Beijing’s most iconic and bustling pedestrian shopping avenues). 30mins car ride to Niujie St (Muslim area). 15mins car ride to Tiananmen Square & Forbidden City. 1.5hr drive to Great Wall of China (note : The Great Wall has multiple entrances depending on which section you visit. For the highly-rated, restored Mutianyu section (73 km from Beijing), you will arrive at the main Visitor Center and proceed to either the North Entrance (for the cable car) or the South Entrance (for the chairlift and toboggan). Cable car and chairlift, no age limit. Toboggan, 60yrs old and above not allowed to ride)). CLEANLINESS : Room is clean and not carpet flooring, so cleaner and no stain. Queen bed and Queen sofa bed are a bit hard, but OK. Toilet clean, but have mold stubborn stains between the tiles. SERVICE : 24hrs helpdesk. Excellent and very helpful front desk. 1) We wanted to send parcel to a friend in Shenzhen, front desk helped us to book the pick up service using their own phone (we Wechat pay to the front desk staff). 2) We wanted to buy something urgently, and none of the stores sell, but we found the item online and ask front desk to help us buy, cause we don't have local no. and don't know how to navigate the app (no English translation). Front desk bought for us online and we pay them via WeChat again. 1 hour later, the item arrived! 3) Inside the room, there is no phone to contact the front desk. But they do provide us their Wechat QR code, so we can contact them, 24/7! Their reply is so fast, even I texted them at 1am! Less than 15 seconds, they replied! So efficient! Over all, China is so efficient and convenient. FACILITIES : Small gym and pool table available at Level B1. Wheelchair/pram friendly. TV channels, not many selection, mostly all local channels. No English news channels available. No iron board, must request from front desk. Washing machine is clean, come with dryer function (note : need 3hrs to dry the clothes. We wash the clothes at 11pm. Once washing is done after 1 hour, we set to drying mode. Next day morning, the clothes still hot inside the machine. Nice!). Level 1 lobby, they have a room to keep parcels. If you have friends who want to deliver parcel to you or you order online, can send to the apartment directly, but you need to collect the parcel from the parcel room yourself. FOOD : A few halal restaurants near the apartment, but mostly serve beef. If you are not a beef person, you try 紫光园 Ziguangyuan Halal Restaurant (inside Longfu/Longsi area) they serve nice Beijing Roast Duck! They have a lot of outlets, one is near Wangfujing St and another one at Niujie St.

The reception team was always ready to help with any request, and the breakfast spread was consistently good. The room had all the necessary amenities, plus the hotel’s location made it easy to access all kinds of public transport.

I’m truly grateful for this specific service apartment—it has been absolutely ideal for my stay in Beijing. It fits my needs perfectly, and I feel safe and at ease staying here. Due to my severe allergies, I could not stay in a standard hotel. Outside food holds too many hidden risks, filled with unknown plants and herbs that trigger my reactions. Cooking for myself is the only way I can stay healthy. I recently tried breakfast here and accidentally ate Chinese cured bacon, mistaking it for regular bacon. It was smoked with local vegetation I’m allergic to, which immediately caused an allergic response. This experience showed me how vital this service apartment truly is. Having a full kitchen lets me control every ingredient I eat. In an unfamiliar city where so many foods carry hidden allergens, this apartment gives me the safety and stability I desperately need.

My mom and I were on a business trip and quickly booked a room at this hotel, which looked pretty unassuming, as it was the only one left. There's a Walmart nearby, and it's a short walk to the subway station. What really stood out was the security – three locks on the door from the main entrance to the room, plus a security booth at the street corner, which made us feel very safe. The lobby has vending machines for snacks and a cozy reading area. Our room was spotless, much cleaner than other chain hotels in the same price range. The bathroom had a great wet/dry separation, and the bedding was comfortable with good quality pillows. Overall, it's even better than some hotels costing over 700 a night, like the Atour. I'll definitely stay here again if I'm in the area for business.