Beijing Luxury Hotels

Room was clean and had amazing views. Staff greeted us downstairs late at night. Which was very helpful since it was our first time visiting. The lobby is on the 3rd floor and reception helped show us to our room. The staff spoke English and welcomed us late in the night at 1:30am. Very thankful for their help as we were tired and wary. The room was very comfortable with water, coffee, tea, and all amenities we would need. When checking out the staff escorted us down to the first floor and handed us off to our tour guide. Enjoyed our time here. Thank you to the staff.

Dear Ritz-Carlton Beijing Team, I hope this message finds you well. I am writing to express my heartfelt gratitude for the exceptional hospitality and impeccable service I experienced during my recent stay at The Ritz-Carlton, Beijing. From the moment I arrived, your team, especially Ms Grace Lijuan Zhang’s warm welcome and attentive service made me feel truly valued. Every staff member I encountered demonstrated professionalism, kindness, and a genuine commitment to excellence. Your attention to detail and dedication to guest satisfaction were truly remarkable. Additionally, I would like to extend my sincere appreciation to Ms Grace Zhang for the perfect room arrangement. The accommodations were beautifully prepared, ensuring a comfortable and luxurious experience. Every aspect of my stay exceeded my expectations, and I am deeply grateful for the efforts made by your team to create such a memorable visit. Thank you once again for your outstanding hospitality. I look forward to my next visit and will certainly recommend The Ritz-Carlton, Beijing to friends and colleagues. Best regards, George Chiao

Always wanted to experience Aman Beijing, finally booked a one night stay. Upon arrival, Jason at the front desk was very helpful and patient in explaining various items and was pleasantly surprised to hear my room had been upgraded. The property and the room are just like the photos but actually physically being there and seeing all the details of the architecture, courtyards, and surrounding nature and birds is like being transported back in time to another era. In this sense, Aman Beijing accomplishes what no other modern five-star luxury hotel can come close to achieving - making one feel a certain emotion or feeling that they've never felt, or perhaps only experienced in their dreams. Everything from the furniture to the layout to the art to the lighting is so tastefully executed and done, the courtyards and grounds are kept immaculate (saw people sweeping away leaves), they even have the older style bicycles available to ride there. Ate at the Chinese restaurant twice, the environment and lighting is so nice, their dumplings are excellent and also really enjoyed some of their soups and vegetable offerings, very delicious. Unfortunately, I was quite sick that day and also had injured my knee the day before. One of the staff at the front desk noticed my limp and asked if I was okay. I told her I was fine, just a little sprain. She went to the back and brought out a traditional Chinese 'Ban Lan Gen' pain relief spray can which she kindly gave to me, saying I could use it and take it with me, very touched. I think it is moments like these which one will remember many years later. All the staff I met there were very kind, during lunch was fortunate enough to meet Ivy, the F&B Manager who was very warm and hospitable. Then during dinner, after I saw down, a restaurant staff asked if I would like an ice pack for my leg, I asked her if she thought it would help and she replied, ”Yes.” They proceeded to bring out a huge ice pack that was able to wrap around my entire knee, providing instant relief. Finally, when it was time to leave, the very lovely and kind Lucy asked if I would like more ice packs to be sent to my room so I could ice my knee before retiring for the night. Even though I was not feeling well, it was an unforgettable experience due in large part to the kind and wonderful staff there.

Very cool hotel with amazing art everywhere and excellent caring staff. Nice breakfast and afternoon tea. Some funky features in the room which make a stay at Eclat fun. If you want to swim you need to book a room with a pool. Have fun!

During the May Day holiday, my husband and I came to experience the most expensive hotel in China - Qianmen Mandarin Oriental, and the experience was great! This time we stayed in the Zun Shang Courtyard. The room was very large and comfortable. There was a courtyard floor-to-ceiling window in the room. When the sun came in, the whole room was very bright and transparent. There was nothing to criticize about the butler service. The service was very considerate. Basically, as long as we had a need, the butler would do it~ Special thanks to Ethan for his help, which made me feel warm and at home~ The breakfast was also very delicious. There were not many varieties but the quality was great~ It was really healing to start the day with a beautiful breakfast every morning~ I have been a loyal fan of MO for many years. In short, Qianmen Mandarin Oriental MO is worth it!

This is my second time staying here. I took my kids to participate in the Spartan Race. There is a battery car to take us there, which is very convenient. The surrounding environment is beautiful and parking is convenient. The only drawback is that the buffet breakfast and dinner are a bit average. I hope it can be improved.

The service provided by Concierge Jason was excellent and efficient. Front Desk staff member Rita was exceptionally friendly and understanding. Additionally, the male staff member with black glasses who works in the Lobby Restaurant was very professional. Their outstanding service is truly appreciated, and I believe they all deserve recognition or perhaps even a raise. While I did have a minor encounter with a couple of Lobby Restaurant staff members whose service was less satisfactory, I have already shared my concerns directly with the management team. Overall, my experience was very positive thanks to the efforts of the other outstanding team members.

Rosewood so far in term of service, in my opinion, still the best in beijing. I like how attentive they are to all the customers. They are very consistent in giving the personalised and customised service to every guests. In term of location, this hotel is located in the very center of beijing cbd. Some of their rooms have direct view to the iconic cctv tower so that you can have this iconic instaworthy moment from your room. Their foods also in another level. I've tried their in room dining and their restaurants. All of them really exceed my expectation. Red bowl so far is my favourite. Dont forget to get their manor club facilities. I think so far this is one of the best chinese hotel executive lounge experience. Another plus is almost all of their staff can speal english well. Rosewood make my china trip perfect.

In this harsh weather, I was fortunate enough to find a warm harbor - this hotel. Even luckier, I met Manager Amy and MOMO, who provided me with thoughtful service, dispelling the cold and bringing endless warmth. As soon as I walked into the hotel gate, Momo warmly welcomed me. Her smile is like the sunshine of winter, instantly making me feel the warmth of home. When I checked in, she patiently answered every question I asked and carefully arranged everything for me. Although the strong winds in Beijing were fierce, I felt an unprecedented sense of tranquility and warmth in this hotel. All of this is thanks to the thoughtful service provided by Manager Amy and MOMO. They are not only my guardians at this hotel, but also my enthusiastic ambassadors in the strong winds of Beijing. I want to give this hotel a thumbs up, and more importantly, I want to applaud the thoughtful service provided by Manager Amy and MOMO! Thank you for providing me with such a warm harbor in such harsh weather. Next time I come to Beijing again, I will choose this place because it has the most enthusiastic service and the people I care about the most!

I would like to express my heartfelt gratitude to Susan and Jimmy for their warm and friendly welcome upon my arrival at the hotel. Their exceptional hospitality truly made me feel valued as a guest. To my delight, I was pleasantly surprised with an upgrade during the check-in process, which added an extra touch of luxury to my stay. Equally, I would like to extend my appreciation to Grace for her friendly and efficient service during the checkout process. Her professionalism and warm demeanor made the departure seamless and enjoyable. My one-night stay at the hotel was simply delightful. The breathtaking views from my room provided a true sense of tranquility and relaxation. I couldn't help but marvel at the beauty of the surroundings. The health spa facilities were absolutely fabulous. The pool and changing rooms were impeccably clean, creating a hygienic and inviting environment. I thoroughly enjoyed indulging in some well-deserved pampering and rejuvenation. As for the room service breakfast, it was nothing short of fabulous. The delectable food delivered right to my doorstep was a delightful way to start the day. The attention to detail and quality of the meal exceeded my expectations. Overall, my experience at your hotel was truly exceptional. I can't wait to have the opportunity to stay with you again in the near future. Thank you once again for providing such a memorable and enjoyable stay.