4-Star Hotels in Phuket

This hotel left a wonderful impression on me! It's conveniently located just a few steps from the beach. Plus, there are shops and cafes nearby, which makes it even more appealing for tourists. I especially want to highlight the friendly and attentive staff. They were very considerate and always ready to help. The hotel has a lovely clean swimming pool, which was a joy to see. The breakfasts were hearty and varied, so I never got bored during my two-week stay. Overall, the hotel was an ideal place for a holiday.

Very elegant hotel indeed. Convenient to restaurants, pharmacies, markets, 7/11 and all. Walking distance to Patong beach. Enjoyed my stay with a very comfortable and clean room, accommodating staff and a beautiful view from the rooftop pool. Highly recommended!!

Overall, it was a very good stay. Orn was nice and accommodating and even helped move me to a higher floor the next day. Berna from the restaurant was also friendly and took the time to chat, which was really nice. The room was refreshed while I was out during the day, which was great, but it would’ve been helpful to be informed beforehand since my personal belongings were left around. Just a small note — the bathrobe wasn’t set up initially, and only two pillows were provided for a room meant for two guests, so I had to request extra pillows.

The hotel's location is excellent, very close to Patong Beach, the famous Bangla Road, and shopping malls, which is its biggest advantage. The room was spacious enough and had a small balcony, which was a nice touch. However, the room facilities were just okay, a bit dim and lackluster. The bedding, towels, and bath towels all seemed a bit old. The surrounding area was also a bit noisy. The rooftop view was good, and the swimming pool was decent. Breakfast was standard, pretty much what you'd expect for about 880 a night. Getting here from the airport was easy; we took the airport minivan for 100 per person, and the drop-off point was quite close to the hotel.

## Facilities: The facilities are quite comprehensive. There's a public swimming pool, lounge chairs, and a small bar. The room has a fridge and a vanity, and the balcony has a drying rack, but no hangers. The air conditioning in the room was very loud and blew directly onto the bed, and the fridge was also noisy. ## Cleanliness: The room was cleaned daily by the housekeeping staff and kept very tidy. ## Service: The front desk staff were all very good, and the dark-skinned gentleman at the entrance was also very nice. ## Other: During our stay, we didn't experience any of the discrimination that others have mentioned. Although our room was on the very end of the 4th floor with virtually no view outside, there were also rooms with good locations given to Chinese guests. Next to us, there was a white family whose room also had a poor location. From this perspective, I wouldn't say it's discrimination against Chinese people. One more thing to mention is that we stayed from July 20th to 23rd, and there was an empty plot of land outside. At night, various small animals made a lot of noise, which was really disruptive to sleep. During the day, there was a construction site nearby, and work started at dawn, haha. I guess that's not really the hotel's fault, just sharing our experience during the stay.

We had a very pleasant stay. The breakfast buffet was Halal certified so there was something for everyone. Very thoughtful menu for the kids too. The resort is very kid-friendly and has a lot of fun activities for them to enjoy. The staff members were very kind, always happy to help out. Overall the resort is enjoyable to stay at, and the rooms are very clean and well kept. The location is convenient too, less than 5 mins from the beach.

If you're bringing kids, I'd suggest bringing your own filtered shower head as the water quality isn't great. The sea view rooms only offer a tiny glimpse of the ocean, but the sound of the waves is constant. It's really relaxing to just sit on the porch and enjoy the slow pace of life. The hotel has a very rustic feel, and you'll see all sorts of small animals, which is quite interesting. At night, there were even some unknown critters fighting on the roof, making all sorts of noises. Breakfast is simple but filling. Diving is also very convenient; you can snorkel just a three-minute walk from your room. There are swings everywhere, so girls who know how to pose for photos will get some great shots. The facilities are pretty basic, but those who love nature will probably enjoy it here.

Spectacular views of the sea from the rooms make this resort a winner for feelings of peace and solitude. My room included a ceiling fan and a separate rain shower next to the bath tub. A massive free breakfast buffet starts the day for most guests, with changing options on a daily basis. Before breakfast I walked down the steep driveway to the private beach to swim either in the sea or the small pool next to it. At 7 am there is nobody around. One morning I took out a kayak (one hour free) which had stunning panoramic views. There are two swimming pools by the resort’s main building and both are delightful for swimming and relaxing. Nothing much to do in the evening and the TV channel selection could be expanded with movie channels (e.g., HBO, Cinemax), educational channels like Discovery Asia, and nature channels like BBC Earth and Love Nature. I partook in a 90 minute herbal pack massage which was a bit pricy but very professional. Both lunch and dinner menus have sufficient variety of dishes and food quality was good. Staff were always helpful. In summary, Supalai Scenic Bay Resort is a wonderfully serene experience at a very reasonable room price.          

The hotel is nice, secluded: there’s nothing much around it, which can be a good or a bad thing. I loved the private sandy beach, now it’s high season, and yet there were maximum 10 people at a time. So it feels all for yourself. I got upgraded and stayed in a little house with private pool and exit to the beach. Thanks for that. BUT there were 3 things I didn’t like: 1. noise, I don’t know, probably air conditioning or pool cleaning machine of A NEIGHBOR HOUSE, not even mine. In my room the AC and the fridge were also loud, but I turned them off. Yet I could not turn off the neighbor’s ones. At night it was hard to sleep because of that sound. 2. the pool cleaning — mine didn’t have that. The water there is still , was not changes next day, and I am not sure if was changed before I arrived 🤷♀️ In the neighbor pool I can see the water is always floats and changes, in mine not. 3. Every time I bought something and wanted to pay with my card, I had to go to reception. Every meal, every cocktail. That was disturbing. It was my last day of my holiday and I was short on cash. I thought it wouldn’t be a problem to pay by card, I could do it. But every time I had to climb 7 staircases to do it.

Overall, I had a pleasant stay at Sunset Beach Resort. The facilities are a bit dated, but they are well maintained, which I truly appreciate. You can tell the resort takes good care of what it has. The location is generally fine, though the beach directly in front of the resort isn’t the best. Patong Beach is about a 300+ meter walk away, which is manageable, just something to note for guests who expect a beachfront swimming spot. The only part that slightly affected our experience was the shuttle service — not a big issue, but a memorable one. On 1 February, around 5:30 PM, we informed the front desk that we needed the 6:30 PM shuttle to Bangla Street. We even confirmed it twice and were told to sit and wait, as the staff would notify us when the shuttle arrived. We made sure they knew exactly where we were waiting. By 7:00 PM, after no update, we went back to the front desk only to be told that the shuttle had already left. The staff apologized and admitted she had overlooked us, and arranged the next shuttle. Nothing serious — just an unexpected extra 30 minutes of “resort relaxation time” we hadn’t planned for. 😊 Still, aside from this hiccup, the stay was comfortable, and with a bit more attention to shuttle coordination, the experience would be even better.