The condition of the hotel seemed new and good. I particularly enjoyed the room’s layout and size, really good for families or groups. I also felt that the size of the rooms is quite rare.
However, one main issue for me is that the hotel has no room service or housekeeping. Everything is contactless - checking in only required a QR code issued before arrival. Very minimal service compared to a typical hotel, which can be problematic for families. There isnt a phone in the room to call reception, and there is no way to contact service staff unless you head down to the lobby during working hours.
Lastly, I was very disappointed with the cleanliness of the room. Despite being in a good and new condition, the room was very clearly not cleaned properly. There were stains and even boogers on the walls left behind by the previous guests, chewing gum stuck on the curtain, and very thick layer of dusts on many surfaces and appliances. These indicates very poor cleaning standards the hotel has. When I first got to the room, imagine the stress I had when I realised that I had no contact with hotel staff…
